Luận văn một số giải pháp hoàn thiện công tác quản trị nhân sự trong các đơn vị của tổng công ty hàng không không việt nam tại đà nẵng

DHKTQD L V ThS BO GIAO DUC VA DAO TAO DAI HOC DA NANG NGUYEN THI TUYET HOA I t MOT SO BIEN PHAP HOAN THIEN CONG TAC • • • QUAN TRI NHAN S.V TRONG CAC DON VI CUA FONG CONG TY HANG KHONG VIET NAM TAI DA NANG luan VAN TH AC SI Chuyen nganh : Quan tri kinh doanh Da NA ng - Nam 2003 £ BO GIAO DUC VA DAO TAO DAI HOC DA NANG ca - NGUYEN THI TUYET HOA MOT • SO BIEN • PHAP HOAN THIEN • CONG TAC QUAN TRI NHAN SV TRONG CAC DON VI CUA TONG CONG TY HANG KHONG VIET NAM TAI DA NANG LUAN VAN THAC 61 CHUYEN NGANH: QUAN TDI KINH DOANH MA6O: 5.02.05 Ngtfdi hudng d&n khoa hoc: PGS.TS VO XU AN TIEN DAI HOC KTQD TRUNG TAM-iir TINTH/VIEN _THONG _ ã Da NĐng - Nam 2003 UH L(Jl CAM DOAN Toi xin cam doan day la cong trinh nghien cuu cua rieng toi Cac so lieu, ket qua neu luan van la trung thUc va chua tung du’Oc cong bo bat ky cong trinh nao khac NGLfOl CAM DOAN Nguyen Thi Tuyet Ho a MUCLUC Trang Trang phu bia Ldi cam doan MO DAU ChdOsg : LY LUAN CHUNG VE QUAN TRI NHAN sU 1.1 Quan tri sUan sU va vai tro cua no cac doanh nghiep 1.1 Nhan st va quan tri nhan sb 1 Noi dung cua quan tri nhan sd 1.2 Y sgUia cua cong tac quan tri nhan st cac dOn vi cua tong cong ty 17 Hang khong Viet Nam tai Da Nang 1.3 Nhdng chi tieu danh gia hieu qua cong tac quan tri nhan sd 19 ChdOsg : TINH HINH QUAN TRI NHAN sU TRONG CAC DON VI CUA TONG CONG TY HANG KHONG VIET NAM TAI DA NANG 2.1 Nhh'nn dac diem anh hu’dnn den conn tac quan trinhan s s Tdnn conn ty Hang khong Viet Nam tai Da Nang 22 2.1.1 DCc diem kinh tn - ky thuat 22 2.1.2 DCc diem vC lao dong .29 2.1.3 NUnng dCc diem kinh tn xa hoi khac 44 2.2 Thdc trang g e c ong tac q uan trinhan s u' trc^r^^ c ac d On s i c ua T ong c ong ty Hang kUosg Viet Nam tai Da Nang 44 2.2.1 Tinh UisU quan tri hhnh st cac dOs vi cua Tong cong ty Hang khosg Viet Nam tai Da Nans 34 2.2.2 Tish hish c6un tae ruoch dmh nhUn ss 36 2.2.3 Tinh hinU ve ccon taa ddo tac 45 2.2.4 Tish hish ve qnum trit:ien ddon 54 2.2.5 Mot so chi tieu danh gia tinh hinh su dung lao dong 63 ChitOng : MOT SO BIEN PHAP HOAN THIEN CONG TAC QUAN TRI NHAN SU TRONG CAC DON VI CUA TONG CONG TY HANG K.HONG VIET NAM TAI DA NANG 3.1 Mot so van de can chu y d6 cac bien phap .68 3.1.1 Nhu'ng nhan to anh hu’dng den cong tac quan tri nhan sit 68 3.1.2 Mot so nguyen tac can quan triet hoan thien cong tac quan tri nhan stf 72 3.2 Cac bien phap cu the nham hoan thien cong tac quan tri nhan sU cac don vi cua Tong cong ty Hang khong Viet Nam tai Da Nang 74 3.2.1 Chu cong tac hoach dinh nhan su" 74 3.2.2 Hoan thien cong tac dao tao 85 3.2.3 Hoan thien phitdng an phan phoi tiSn lddng, tiSn thitdng 98 3.2.4 Nang cao nhan thuc ve dim quan cua cong tac quan tri nhan su Ill 3.3 Nhdng kien nghi khac 115 KfiT LUAN 118 TAI LIEU THAM KHAO PHU LUC MODAL Ly chon de tai Trong thdi dai nay, tren linh vitc quan ly cang ngtidi ta cang quan tarn nhieu hOn den viec tim kiem cac phUOng phap didu hanh, su dung ngudn nhan lite cho co hieu qua Mot cong ty hay mot to chiic nao du cd ngudn tai chinh phong phu, ngudn tai nguyen vat lieu doi dao va he thong may moc hien dai cung se khong phat trien tot neu thieu hoat dong quan tri nhan sit Trong cac noi dung cua quan tri nhu’ quan tri tai chinh, quan tri san xuat, quan tri nhan sit, quan tri Marketing, quan tri du’ an dau tit thi quan tri nhan su' bao gid cung dong vai tro quan nhat vi moi hoat dong quan tri suy cho cung ddu la quan tri ngu'di Thdi dai hien la thdi dai phat trien cua khoa hoc va cong nghe nhtlng khong the thieu du'dc vai tro cua ngiidi Mac du quan tri nhan sit co vai tro quan nhu’ vay nhu’ng thdi gian vda qua, d Viet Nam dac biet la tai cac To?ng cong ty Nha nu'dc phat trien cang co su' chu hOn cong tac quan tri nhan sti Nhting nhin chung hieu qua cong tac chtfa cao, chtta dong deu d moi luc va moi ndi tham chi co mot so cong ty xem nhe vai tro cua cong tac quan tri nhan sit Phan nhieu cac trd lite bdt ngudn tit tinh trang thieu hieu biet ve quan tri nhan sit , chtfa nhan thu'c dung vai tro va tarn quan cua quan tri nhan su' Tong cong ty Hang khong Viet Nam la mot Tong cong ty ldn he thong cac To’ng cong ty 91 d nu'dc ta hien mac dau da co chuyen bien dang ke nhitng cong tac quan tri nhan sit chu'a ditdc thiic sti chu y va quan tarn dung miic Quan tri nhan sit d Tong cong ty Hang khong Viet Nam van nhieu diem khiem khuyet nhu cong tac hoach dinh nhan sit, dao tao va quan tri tien lu'Ong Do hieu qua quan ly chUa cao anh hitdng den hieu qua san xuat kinh doanh Xuat phat tu thu'c trang cac dOn vi cua Tong cong ty Hang khong Viet Nam tai Da nang, chung toi muon nghien ciiu va de xuat mot so bien phap chu yeu nham hoan thien cong tac quan tri nhan sit cac do'n vi Do la ly cua viec chon dd tai "Mot so bien phap hoan thien cong tac quan tri nhan sit cac don vi cua Tong cong ty Hang khong Viet Nam tai Da Nang" Tong hop nhitng cong trinh dd nghien cuu ve quan tri nhan sit quan tri nhan sit - thuat dung ngu'di da cd td ngan xita dac biet tap trung d Trung hoa cd dai (Quan Td, Khong Td, Han Phi Td ) Trong thdi dai cong nghiep, cac tit tu’dng quan tri nhan sit lai cang ditpc day manh nghien cdu sau rong hOn, hinh nen nhieu tru'dng phai hoc thuyet khac (thuyet X , thuyet Y, thuyet Z ) song doi vdi Viet Nam, cac van de ly luan va thiic tien cua quan tri nhan sit cac doanh nghiep la mot Imh vitc mdi me chua ditpc nghien cdu va quan tarn day du Chuyen sang nen kinh te thi tritdng da co mot so nha khoa hoc, nha quan tri doanh nghiep nghien cuu ve linh vitc nhu‘ TS Nguyen Thi Lien Diep, TS Tran Thi Kim Dung, Do Hoang Toan, PGS.TS Vo Xuan Tien nhdng tai lieu bitdc dau da la nhdng tai lieu quy bau va co gia tri ldn doi vdi hoat dong quan tri kinh doanh noi chung va quan tri nhan sit noi rieng cho cac doanh nghiep Tuy nhien, linh vitc quan ly kinh doanh hang khong thi chita cd mot cuon sach hay mot tac gia nao nghien cdu va dita ditpc nhdng nhan xet, nhdng kinh nghiem rieng Imh vitc quan tri nhan sit cua nganh hang khong va nhdng de tai tot nghiep cao hoc td nam 1996 den chita cd mot cong trinh, de tai hay tac pham nao nghien cdu ve cong tac Muc dich nghien cuu Nghien cdu cong tac quan tri nhan sit cac ddn vi hach toan phu thuoc cua Tong cong ty Hang khong Viet Nam tai Da Nang nham muc dich : - He thong hoa mot so van de ly luan vd quan tri nhan sit - Danh gia thu’c trang qua trinh quan tri nhan sit thdi gian qua d cac ddn vi hach toan phu thuoc cua To?ng cong ty Hang khong Viet Nam tai Da NSng - De xuat nhdng bien phap hoan thien cong tac quan tri nhan sit cac ddn vi cua To?ng cong ty Hang khong Viet Nam tai Da Ndng vdi cac noi dung : - Cai tien viec hoach dinh nhan sit - Tang ciidng cong tac dao tao - Hoan thien cong tac quan tri tidn lifOng Doi tiffing, pham vi va noi dung nghien cuu Cung nhii cac hoat dong quan tri khac, quan tri nhan su' bao gom chiic nang la hoach dinh, to chifc, lanh dao va kiem tra Cac chiic nang ditpc the hien ro net d cac noi dung cua quan tri nhan sti va viec thitc hien cac noi dung cung la qua trinh thu'c hien cac chdc nang tren Ve noi dung, quan tri nhan sU bao gom cac van de nhu’ phan tich cong viec, hoach dinh nhan sit, tuyen mo, tuyen chon, dao tao, quan tri tidn lifOng, danh gia tich nhan vien Tuy nhien, vi nhieu ly luan van di sau nghien ciiu ba noi dung chu yeu lien quan den nhitng ton tai can phai giai quyet cac don vi hach toan phu thuoc cua Tong cong ty Hang khong Viet Nam tai Da Nang la hoach dinh nhan su', cong tac dao tao va quan tri tien liiOng Phuongphdp nghien cu'u : Luan van su' dung cac philOng phap chu yeu sau : - Phu'Ong phap vat bien chung va vat lich sit - Phu'Ong phap thong ke - Phu'Ong phap chuyen khao - PhitOng phap phan tich thu'c chiing - Phu’Ong phap phan tich chuan tac Ket cdu cua luiin van Ngoai cac phdn muc luc, md dSu , ket luan, phu luc va tai lieu tham khao luan van gdm cd 03 chu'Ong chinh : - Chu'Ong : Ly luan chung v£ quan tri nhan su' - Chu'Ong : Tinh hinh quan tri nhan sit cac don vi cua Tong cong ty Hang khong Viet Nam tai Da N§ng - Chu'Ong : Mot so bien phap hoan thien cong tac quan tri nhan sii cac don vi cua Tong cong ty Hang khong Viet Nam tai Da NSng CHLONG LY LUAN CHUNG v£ QUAN TRI NHAN SC' 1.1 QLIAN TRI NHAN SU VA VAI TRO CUA NO TRONG CAC DOANH NGHIEP 1.1.1 Nhan suva quan tri nhan sti * Nhan stt Nhan sit la nhu’ng ngifdi cu the dam nhan mot chiic vu hay vi tri cong tac nao cd quan, to chiic [17, tr 125] Tai nguyen nhan su’ la tat ca cac vien to chiic sii dung kien thiic, kha nang hanh vi ting xii, gia tri dao diic de lap, tri va phat trien to chiic [17, tr 150] Tai nguyen nhan su' cua mot to chiic dupe hinh tren cd sd cac tac nhan co vai tro khac va du'pc lien ket vdi theo nhu'ng muc tieu nhat dinh Tai nguyen nhan sit cua to chiic khac vdi to chiic khac chinh nhu'ng dac diem cua cac ca nhan cac to chiic tao Nhu’ng ca nhan cua mdi to chiic co cac nang hie, dac diem ca nhan, co tiem nang phat trien khac nen tao nhiing tidm lUc khac ve ngudn nhan sit cho to’ chiic Viec danh gia du'dc chinh xac gia tri ngudn tai nguyen nhan sit mot to’ chiic la rat khd song dong thdi lai la mot cong viec cd y nghTa rat ldn bdi vi lam dupe nhu vay thi mot nha quan tri mdi cd the sii dung chung mot each cd hieu qua * Quan tri nhan si/ Quan tri nhan su’ la mot inh vu’e cd ban ciia edng tac quan tri noi chung Do la mot qua trinh hoat dong lien tuc, thudng xuyen, cd y thu'c ciia chu the la nha quan tri len doi tu'dng la ngudn tai nguyen nhan sU ciia to’ chiic Cd kha nhidu quan diem khac ciia quan tri nhan su', dieu phan ldn phu thuoc vao miic phat trien cua quan tri nhan sii cua cac quoc gia, cac nganh va van hoa doanh nghiep - Quan tri nhan su la viec bo tri sii dung nhu'ng ngUdi lao dong cung vdi nhu’ng may moc thiet bi, nhiing phu'dng phap cong nghe san xuat va nhiing ngudn nguyen nhien vat lieu mot each cd hieu qua nhat doanh nghiep [16, tr.243] Quan diem tren ve quan ly nhan sd nhan manh den nhiem vu cua quan tri nhan su la viec phai biet su’ dung, khai thac tot nguon tai nguyen nhan su sit phdi hpp vdi cac tai nguyen khac cua doanh nghiep, phai biet khuyen khich nhan su’ de tang hieu qua su' dung chung Tai nguyen nhan sit la mot nhitng yeu to rat quan cua to chifc, ngu’di quan tri nhan sit phai biet tao cho ho sit hang say, hiing thu, tan tarn vdi cong viec thi mdi cong Tuy nhien de lam the nao dat du’pc ket qua dd va muc tieu cua quan tri nhan sit la gi thi cac khai niem chu’a the hien ro rang De cap den van de muc tieu cua quan tri nhan sit cung nhit cac hoat dong vd quan tri nhan sit can thiet de dat du’pc muc tieu, chung ta cd mot quan diem khac vd quan tri nhan sit, dd la : Quan tri nhan su' la viec tuyen mo, tuyen chon, tri, phat trien, dong vien va cung cap tien nghi cho tai nguyen nhan su' thong qua to’ chile nham dat ditpc muc tieu cua to chifc [14, tr.6] Quan diem rd rang da xac dinh rd nhitng noi dung ma quan tri nhan sit phai thiic hien de dat du’pc muc tieu cua nd va nhd dd ma dat dupe muc tieu cua td chile Muc tieu cua quan tri nhan sit la nham cung cap cho td chile mot lite litpng lao dong cd hieu qua va la phu’dng tien de td chile dat ditpc muc tieu cua minh Nha quan tri nhan sit cung phai giiip nhan vien minh dat du’pc muc tieu ca nhan cua ho Nha quan tri nhan sit phai nhan thiic rang neu lang quen muc tieu ca nhan cua nhan vien, hieu qua lao dong se giam, muc tieu cua td chile khong the thiic hien ditpc Mac du quan diem ve quan tri nhan su neu tren da de cap nhitng noi dung cot loi cua cong tac quan tri nhan sit nhu’ng nd chita de y tdi sit khac biet tiing hoan canh cu the , dieu kien de u’ng dung va khong cho thay sit tac dong qua lai giita cac chile nang cua quan tri nhan sit Theo dinh hiring "vrin canh” quan tri nhan sit du’pc hieu nhit sau: Mot mat cd dong, khach hang, nhan vien, mdi triidng la cac nhom dupe hudng loi ich qua trinh trien khai, ap dung, danh gia cac qua cua ton chi doanh nghiep Mat khac, tat ca cac muc tieu, chien litpc va cong cu quan tri nhan sit phai ditpc khdi ngudn td ton 116 lien tuc nhat la nhu'ng cong viec mdi phat sinh Dac biet, Tong cong ty chu'a co phe ' ? ' ' chuan chinh thu'c dinh bien lao dong thong nhat cho cac ddn vi, vi theo tiing khdi khai thac mat dat, ky thuat, thiidng mai dich vu dinh bien lao dong cho tdng chuyen bay phuc vu la giong - Thiic hien cdng tac kiem tra chuyen mdn nghiep vu, ngoai ngu" dinh ky, danh gia tich cdng tac cho ngu'di lao dong la viec lam cdn ditpc tidn hanh thu’dng xuyen, lien tuc nham nang cao hieu qua cdng tac quan tri nhan su nhdt la didu kien bo luat lao dong mdi ditpc bd sung, su'a doi va co hieu lu'c vao 01 thang 01 nam 2003 Vdi cac bo luat lao dong cu, cac dOn vi Tong cong ty chi ky hpp ddng lao dong khong xac dinh thdi han vdi mot so doi tu'png cu the’ lai la ky ket hpp dong lao dong co thdi han 03 nam De’ ky du'pc hpp dong lao dong mdi, ngu'di lao dong phai luon trau doi chuyen mdn nghiep vu, va ngiidi sd dung lao dong tidn hanh kiem tra chuyen mdn nghiep vu, ngoai ngu' het han hpp ddng lao dong Kien thiic chuyen mdn, ngoai ngu' luon luon du'pc ngiidi lao dong coi trong, ho cd y chi phan dau va vu’on len dam bao muc tieu nang cao nhan thiic va trinh cua ngiidi lao dong Ke tu' 01 thang 01 nam 2003, Bo luat lao dong sii'a dd’i, bo’ sung co hieu liic, hpp ddng lao dong du'pc chuyen sang hinh thiic khong xac dinh thdi han nen ngitdi lao dong co tit tiidng an bai, thieu y thiic trau doi chuyen mon, ngoai ngu’ gay anh hu'dng den hieu qua cong tac quan tri nhan sp Cac dOn vi cdn kiem tra thitdng xuyen, dinh ky chuyen mdn, ngoai ngu' cua ngu'di lao dong, gan ket qua kiem tra vao phu’dng an phan phdi tidn litdng, tien thu'dng cua ddn vi - Td’ng cdng ty can xay ddng lai quy che 40/QC - DUTCT (Quy chd phan cdp 117 Giam doc cac doanh nghiep vien dieu hanh san xuat kinh doanh, thu’c hien dung nguyen tac tap trung dan chu gop phan nang cao hieu qua cong tac quan tri nhan sit - Tren tat ca cac noi dung cua quan tri nhan sit, cac ddn vi can thiic hien tot chiic nang kiem tra, danh gia: Day la chu’c nang vd cung quan ma mdi ca nhan, to chiic hien thiidng bo qua Cac ddn vi can phai xay dung quy trinh, quy dinh vd cong tac kiem tra, tu' viec xay du'ng thdi gian kiem tra, cap kiem tra, quydn han, trach nhiem cua ngitdi kiem tra, noi dung, hinh thiic va dac biet la phiidng thiic giai quyet, xd ly sau kiem tra - Cac bien phap khuyen khich, dong vien tinh than cho ngitdi lao dong cung can diidc tien hanh ddng bo, thu’dng xuyen Ngoai cac bien phap da thu’c hien, cac don vi can xay dung phong nghi cho ngu’di lao dong chd dpi cac chuydn bay, lap nha tre, m§u giao cho can bo cong nhan vien yen tam gu’i di lam viec r f r vdi chi em phu nit dd ngu’di lad donog yen tam cong tac, gid giac lam viec khdng on dinh, ho khdng co thdi gian de? cham soc cai 118 KET LUAN • Td danh gia nhUng viec da lam dddc: - Luan van da neu dddc nhu’ng van de ly luan cd ban nhat cua quan tri nhan sd tren cac mat hoach dinh, dao tao va quan tri tien lddng - Phan tich thdc trang va de xuat nhUng bien phap cu the, phu hdp vdi tinh hinh dac diem cac ddn vi hach tdan phu thuoc cua Tong cong ty hang khong Viet Nam tai Da Nang - Trong qua trinh nghien cu’u va lam luan van, ban than da du'a mot so bien phap, kien nghi vao de nghi ap dung thdc te nhu phddng an phan phdi tien lddng khoan theo nhdm san pham, cai each va xay ddng he so lu’dng cd ban cua cac ddn vi • Diem han che luan van: Do dieu kien han che ve ngudn tu' lieu thdng tin, pham vi va noi dung nghien cu’u nen nhieu goc do, khia canh cua luan van edn dddc de cap, can du’dc nghien ciiu sau hdn nhu’ng chu’a du’dc de cap den Luan van chi mdi di sau nghien cuu cac noi dung cua quan tri nhan sd tren cac mat hoach dinh, dao tao va quan tri tidn lddng Cac chiic nang cua quan tri nhan sd nhu hoach dinh, too chiic, lanh dao va kiem tra mdi dddc de cap tu'ng noi dung ma chda di sau vao nghien cu’u khai quat tong the • Trong qua trinh thdc tap, tim hieu hoat dong san xuat kinh doanh cua cac ddn vi Tong cong ty hang khong Viet Nam tdi chon Van phong khu vdc mien Trung va Xi nghiep Thu’dng mai mat dat Da Nang la hai ddn vi hach toan phu thuoc cua Tong cong ty Hang khong Viet Nam tai Da nang de nghien cu’u vdi hy vong rang de tai nghien ciiu cua minh se du’dc ap dung bien cho cac ddn vi co cung tinh chdt hoat dong gop phan nang cao hieu qua cong tac quan tri nhan sd cac ddn vi cua Tong cong ty Hang khdng Viet Nam tai Da Nang noi rieng va cac ddn vi cua To?ng cdng ty noi chung 119 TAI LIEU THAM KHAO Bo Lao dong - Thu'dng binh va Xa hoi, "Tdi lieu tap huan nghiep vu lao dong tien liiOng, Ha Noi thang 12/1999 Bo Lao dong - Thu'dng binh va Xa hoi, "Cac van ban quy dinh che tidn liiOng mdi", tap IV, tap V BO luat lao dong cua niidc Cong hoa xa hoi chu nghia Viet Nam (1994, 2003), Nha xuat ban chinh tri quoc gia Ha Noi Trin Thi Kim Dung(1992), "Quan tri nhan sii", nha xuat ban dai hoc Quoc gia HO Chi Minh Tran Kim Dung (2000), "Quan tri ngudn nhan hie", nha xuat ban dai hoc quoc gia Thanh Hd Chi Minh Dieu le BHXH ban hanh kern theo nghi dinh so 12/CP 26/01/1995 cua Chinh phu Trim Thi Hanh, Dang Thanh Hu'ng va Dang Manh Pho? situ tam va bien dich (1995), " Quan ly ngudn nhan hie " cua Paul hersey va Ken blanc hard, NXB chinh tri quoc gia Ha Noi Pham Minh Hac (2001), "Nghien cidu ngu'di vd ngudn nhan liic di vao cong nghiep hoa, hien dai hoa", NXB chinh tri quoc gia Dao Hu'u Hoa, "Giao trinh quan tri nhan sii", Nha xuat ban Giao due 10 Luat su' Nguydn Dinh Hien (1994), "Quan tri nhan sii cong ty Nhat Ban", nha xuat ban Thanh Hd Chi Minh l.Nguydn Thanh Hoi (1999), "Quan tri nhan sii ", NXB thdng ke, Ha Noi 12 Ngo Dinh Giao (1997), "Quan tri kinh doanh tong hop cac doanh nghiep", nha xuat ban khoa hoc va ky thuat 13 "Quan tri nhan sii theo quan diem tdng thd”, Nha xuat ban thdng ke (2000) 14 Nguyen Hu'u Than (1995), "Quan tri nhan sii", NXB giao due Hd Chi Minh 15 Vo Xuan Tien, "Tai lieu giang day quan tri nhan sii', ltiu hanh noi bo (2000) 16 DO Hoang Toan (1994), "Nhiing van de co ban cua quan tri kinh doanh", nha xuat ban khoa hoc va ky thuat 17 "Tiididn tieng Viet", Trung tam tit dien, Nha xuat ban Da nang (1997) 18 Human Resource Management Training by UNSW International Projects & the Department of Aviation (7-28 March 2002) 19 Manfred Kuhn (1990), "Tiididn kinh td", Hamburg 1990 20 Wohe.G (1990), "Nhap mon kinh td xinghiep dai ciiOng", Xb lan thu 17 (1990) TONG CONG TY HANG KHONG VIET NAM CONG HOA XA HOI CHU NGHIA VIET NAM XN Thiidng mai mat dat Da ndng Doc lap - TU - Hanh phuc _ _ **♦ QUY CHf TRA LUONG THUONG CHO CAN BO CONG NHAN VIEN (Ban hanh kern theo quyet dinh so &/TCT-TMDN 13 thdng4 mint 2000 ciia Giant doc XN Thu’ong mai mat dat Dd ndng ) Thiic hien cdng van so 4320/LDTBXH-TL 29 thang 12 nam 1998 cua Bo lao dong ThiiOng binh va xa hoi.ve viec hiidng dan xay diing quy chd tra liidng doanh nghiep Nha niidc De thiic hien nguyen tac phan phoi tien liidng theo lao dong, tra liidng gan vdi nang suat, chat liidng lao dong , nham tranh tinh trang phan phoi binh quan, Xi nghiep Thiidng mai mat dat Da nang ban hanh quy che tra liidng cho CB,CNV nhii sau : I nhuNg quy dinh chung diAu i : Tien liidng, tien cdng ( goi chung la tien liidng ) la mot khoan tien ngiidi sd dung lao dong tra cho ngiidi lao dong theo sd liidng va chat liidng lao dong hoac theo thoa thuan diidc thong nhat gida hai ben tren cd sd cac van ban quy dinh hien hanh cua Nha niidc, cua Tong cdng ty da ban hanh DIAl J : Ddi tiidng ap dung : Tat ca can bd, cdng nhai vien chiic Xi nghiep thuoc Bien che va Hdp ddng co thdi han tii nam trd let, ( Goi chung la ngiidi lao dong ) diAu 3: Tien liidng, tien thiidng, thu nhap la mot nhiing ddn bay kinh te thiic day san xuat kinh doanh phat trien Vi vay, viec xac lap va phan phdi quy tien liidng can phai dam bao cac nguyen tac sau : ■ Tien lddng tra cho ngiidi lao dong tren nguyen tac phan phdi theo lao dong, lam cdng viec nao hiidng lddng cdng viec dd, gid chiic vu gi diidc hiidng liidng chiic vu do, khdng lam khdng hiidng, tra liidng dung tieu chuan chiic danh cdng viec dang dam nhiem Khi thay doi chiic danh, thay doi cdng viec thi tien liidng, thu nhap cung dieu chinh kip thdi, phu hdp vdi chiic danh cdng viec mdi - Tibn liidng, thddng tra cho ngddi lao ddng can cii vao nang suat, chit litdng , hieu qua cua mdi ngitdi lao dong ddng gop vao ket qua san xuat kinh doanh cua Xi nghiep - Tidn liidng cua ngddi co trinh chuyen mon, ky thuat cao, tay nghd gidi , cd nang suat lao dong cao , cd nhieu ddng gop vao hieu qua san xuat kinh doanh thi ditdc tra lddng cao - Xay ddng he sd phan phdi tien lddng theo chiic danh dddc xac dinh : boi sd tidn lddng cao nhat bang hai lan he sd tien lddng cao nhat cua Giam ddc doanh nghiep hang IV va boi sb tien lddng thap nhat bing he sb miic lddng cua ngddi lao dong co he sb lddng thap nhat theo quy dinh cua nghi dinh 26/CP - Khong sii dung quy lddng, quy thddng vao muc dich khac Tien lddng va cac cua Xi nghiep theo quy dinh cua Nha nddc diAu 4: Quy che tra lddng dddc lay y kien thao luan cua toan the CBCNV Xi nghiep va dddc sd thong nhat cua Ban chap hanh cong doan cung cap thong qua cube hop lao dong tien lddng md rong bao gom Hoi dong tien lddng Xi nghiep, cac dong chi Trddng phong, Doi trddng, td trdbng cong doan, dai dien doan nien, dddc bien, quan triet, cong khai den tdng ngddi lao dong Xi nghiep va dang ky vdi cd quan quan ly cap tren II NGUON HINH THANH VA SLfDUNG QUY Tl£N LUONG : DIA.U : Nguon hinh quy tien lddng bao gom : - Quy tien lddng cua Tong cong ty giao : + Quy tien lddng theo ddn gia ( hay quy tien lddng khoan ) + Quy tien lddng bo sung theo che quy dinh + Quy lddng dd phong td nam trdde chuyen sang ( neu co ) - Quy tien lddng hoat dong san xuat kinh doanh ngoai cd ban dddc de lai theo quy dinh cua Tong cong ty ( Neu co ) dddc goi la quy tien lu'&ng chung PlA.U : Nguon hinh quy tien thddng bao gom : - Quy tien thddng To’ng cong ty giao : + Quy tien thddng dddc trich td ldi nhuan theo quy dinh hien hanh cua Nha + Quv tien thitdng ditdc trfch tit quv lddng cua Tong cong ty giao + Quy tien thitdng diidc trich tit cac ngudn thu nhap hdp phap khac - Quy thitdng an toan hang khdng ( neu co ) - Quy tien thiidng trich tit tien lddng tit nam trddc lai chuyen sang ( ndu co ) ditdc goi la quy tien thit&ng chung DhriT : Sut dung quy tien liidng chung : a Quy tien liidng To’ng cong ty giao : diidc phan phdi cac quv va diidc sii dung nhii sau : - Quy tien liidng tra trite tiep cho ngitdi lao dong theo thdi sian lddng khoan bang 90% quy liidng ( Bao gom liidng Ky I + Liidng Ky II) - Quy khen thiidng tit quy tien lddng cho nhiing ngitdi co nang suat chat liidng cao, tich xuat sac cong tac khuyen khich nhiing ngiidi cd tav nghe gidi, trinh chuyen mon, ky thuat cao,'la 4% quy liidng - Quy tien liidng dd phong la 6% b Quy tien liidng tit hoat dong san xuat kinh doanh ngoai cd ban : Can cii vao ddn gia tien liidng cua Tong cong ty phe duvet chia lam 02 phan : - Chi tra tnic tiep cho ngiidi tham gia hoat dong san xuat kinh doanh ngoai cd ban - Chi theo he so liidng cho CBCNV ddn vi ( Do dac thu tinh hinh SXKD cua Xi nghiep ) DIET J : Quy khen thitdng tii quy tien lUdng diipc sd dung nhii sau : - Khen thiidng thiidng xuyen hang thang cho ca nhan hoac tap the cd tich xuat sac thang - Khen thiidng dpt xuat cho ca nhan, tap the : cd tich dac biet xuat sac nhii nhat diidc tai san cua khach bo quen, nhan dupc thu khen cua hanh khach, tiet kiem, cd sang kien cai tien ky thuat * Khen thddng theo quy che khen thddng cua To’ng cong ty Hang khong Viet nam DIEIL9 : Viec xay ddng ddn gia tien lddng va thu nhap ddpc thiic hien theo cac quy dinh, hddng dan cua Nha ndde, Nghi dinh so 28/CP 28/03/1997 cua Chinh phu v/v doi mdi cd che quan ly tien lddng va thu nhap cac doanh nghiep va cac hddng dan cua Tong cong ty hi phan ph6i tiAn lu’Ong, tiAn th Cong (nAu cd) PlAlJ 10 : Tien lddng cua ngddi lao dong dddc tra hang thang tren co sd : - Tidn liidng ky I : Tra theo he so bac liidng theo Nghi dinh 26/CP, cac loai phu cdp neu co tinh tren mdc lddng tdi thieu theo quy dinh cua Nha nddc - Tidn lddng ky II ( Lddng nang suat) : tra theo chiic danh va tinh chat cdng viec dang dam nhan ; nang suat, chat lddng, hieu qua cong viec, thdi gian cdng tac nganh Hang khdng, cdng tham gia lao dong san xuat va ket qua san xuat kinh doanh cua Xi nghiep Ngoai ra, tien lddng kv II tra theo mot sd he sd phu khac nhd he sd khuyen khich, he sd kiem nhiem ( Theo he thong cac he sd dddc quy dinh dieu 15 cua quy che ) PlAu 11 : Quy tien lddng tra cho ngiidi lao dong dddc chia lam hai phdn : - Phan : Tra theo he sd lddng chuyen mdn nghiep vu, ky thuat va phu cap ( neu co ) cua ngddi lao dong diidc hddng theo nghi dinh 26/CP cua Chinh phu ( Lddng ky I ) lam cd sd xac dinh cho cac che khac nhd : Bao hiem xa hoi, bao hiem y te, trd cap thdi viec -Phan II : Tra theo chiic danh cdng viec thdc te gan vdi hieu qua cdng viec dang dam nhiem ( Lddng ky II) DIEU 12 : Hinh thdc, thdi gian tra lddng cho ngddi lao dong Xi nghiep : - Xi nghiep tra lddng cho ngddi lao dong theo thdi gian lam viec thdc te, chia lam ky : - Ky I tarn ling lddng vao 15 hang thang, tien dng bang mdc lddng che ( Theo nghi dinh 26/CP ) - Ky II : Vao 05 cua thang sau sau da xac dinh cdng, quy lddng cua thang thong qua bang cham cong co xac nhan cua phu trach cac bo phan Neu tra lu’dng trung vao nghi 16 hoac nghi hang tuan thi co the tra trddc hoac sau tii 01 den 02 ngay.Trong trddng hdp Xi nghiep dac biet khd khan hoac Td’ng cdng ty phan bo’ quy lddng cham thi cd the tra cham nhdng khdng cham qua 15 IV NANG BAC VA DiAu CHINH LU’ONG diAu h : Hang nam Xi nghiep to’ chdc xet duyet nang bac lddng va thi nang bac thd ky thuat cho can bo cdng nhan vien theo quy dinh cua Chinh phu, cac van ban hifdng din cua Bo lao dong ThUdng binh va xa hoi cua Tong cong ty DlftU14 : Dieu chinh litdng chi ap dung ngitdi lao dong ditdc Giam ddc Xi nghiep bd tri lam cdng viec khac tit thang trd len theo dd nghi cua thu tnidng ddn vi Didu chinh liidng bao gom dieu chinh liidng ky I va liidng ky II Viec didu chinh liidng ditdc thitc hien theo quy dinh cua Tong cdng ty ( tnidng hdp nang bac, didu chinh litdng cd ban ) nam/lan ddi vdi litdng ky I va 01 thang OllAn ddi vdi tnidng hdp didu chinh he sd litdng ky II V HE sd PHAN PHOl Tl£N LU’O'NG VA TI£n THUONG ( NEU CO ) DiAu 15 : Tien litdng cua ngitdi lad dong du'dc tinh nhit sau : - Tidn liidng chd va cac khoan phu cap kem theo ditdc tinh theo cac thang, bang liidng, miic litdng Nha niidc quy dinh tai Nghi dinh 26/CP cua Chinh phu de’ lam cd sd cho viec tinh chd Bao hie’m xa hoi, bao hie’m y td - Tidn liidng va tidn thitdng ditdc trich tit ldi nhuan ( neu co ) cua ngitdi lao dong ditdc tinh nhit sau : Lnt = ( hl + h2 + h3 + H4 ) * Nt * h5 Trong : Lnt: Litdng nang suat hoac tidn thitdng ( neu co ) cua ngitdi thit i hl : He so cd ban (tinh theo mile die’m va tinh chat phiic tap , ddn gian va tinh trach nhiem cua cong viec ) h2 : He sd khuyen khich dao tao h3 : He so kiem nhiem h4 : He sd tham nidn hang khdng Nt : Ngay cdng lam viec thang (tdi da theo cdng chd thang ) h5 : He sd tich Cac he sd tren dupe xac dinh nhit sau : I He so c(f ban ( hl ) : II CAN BO QUAN LY ~7 1 — -j - ! - Trddng phong Tai chinh K.Toan - Trddng phong va tddng dddng ' - Pho phong va tddng dddng - Doi trddng doi phuc vu san ] - Doi tru’dng doi H.Hoa, PVHK | TLHL | - Doi truotig doi Boe xep, PVTT j - Doi doi phuc vu san ' - Doi doi H.Hoa, PVHK, TLHL ! - Doi doi Boe xep, PVTT III LAO DONG CHUYEN MON Khdi van phong -11— 41 — - Chuven vien tham mdu J - Chuyen vien tac nghiep r 'i - Can sif, nhan vien thons; ke [ - To tru’dng + Yeu cau trinh dai hoc | + Yeu cau trinh trung cap ! - Thu quy ! - Nhan vien van thd “7“ - Nhan vien an ninh ; - Nhan vien ve -I sinh tap U vu Khoi true tiep 1 J - Chuyen vien dieu hanh "T" - Chuyen vien tac nghiep i| - Nhan vien nghiep vu ' - Thu kho IV LAO DONG PHUC VU HANH KHACH VA H.HOA Lao dong phuc vu HK 1 1 ~T" ' [ ! ; - - To trddng - Thu tuc vien cap *■ - Thu tuc vien cap - Thu tuc vien cap [_3,34 | 3,23 [2,64 [_2?74 46 i [_2,00 [2,30 [2,17 '1,71 - 1 ' 2,24 [2,10 '1,80 •2,2 | 1,90 [1,49 ! 1,49 ■r [1,55 '1,00 •T“ ' 2.07 ' 1.98 fi's ' 1.67 1 1“ 1 1.85 | 1.76 | 1.63 1.40 2.Lao dong phuc vu H.Hoa i - To tru’dng -U1 i -1 - Nhan vien giao nhan H.Hoa ] - Nhan vien nhap lieu ; - Nhan vien boc xep H.Hoa r V LAO DONG PHUC VU r 1.85 1.70 ' 1.60 i 1.23 , , , j TAI LI&U VA HANH LY l i J 4— - To tru’dng to tai lieu - Nhan vien tai lieu - -j -1 - Td tru’dng td H.Lv va Co-or L— - Nhan vien Coordinator ! - Nhan vien tra hanh ly - Nhan vien Lost and found -1_ J jD - r -1 ■'