Luận văn biện pháp hoàn thiện bộ máy quản lý của công ty xi măng hải dương

I rx I NO GIAO DUG VA DAO TAO »*■ ?;•; | I Az az a TRUONG DAI IIOC KINH TE QUOC DAN & TRUONG VAN HON \ —NH _ } »’•••' * u I 'V mw TU V'O■)' BIEN PHAP HOAN THIEN BO" MAY QUAN LY ■ ■ CUA CONG TY XI MANG HAI DUONG LUAN VAN THAC SI • • QUAN TRI KINH DOANH @tug in ngdnh : QUAN TRl KINH DOANH CONG NGHIEP VA XAY DUNG CO BAN Ngntii hitting dan khoa hoc : PGS.TS Lfi VAN TAM HA NOI- 2001 Ik MUC LUC • • 1.61 n61 DAU CIIUONG : CO SO LY LU AN VE TO CIIUC BQ MAY QUAN LY TRONG DOANH NGHIEP /./ (\ic nguyen hie to elide 1.1.1 Khai niem, phan loai, co cdu va mo hinli id chfrc 1.1.1.1 Khai niem vd id chfrc 1.1.1.2 Phan loai id chfrc 1.1.1.3 Co can va mo hinli id chfrc 1.1.2 Cac nguyen Ide ciia id chfrc 1.2.1 Nguyen ide thong nlilil muc dfch cua id chfrc 1.1.2.2 Nguyen lac id chfrc bo may phai gan voi muc tiSu va phuc vu liiel dd cho (litre hien muc lieu 1.1.2.3 Nguyen ide hien qua » 1.1.2.4 Nguyen tile can doi 1.1.2.5 Nguyen ide linh boat 1.1.2.6 Nguyen ide llifr bac va van cdu /.2 Cac ndi dung co ban ciia id elide bo may quan ly doanh nghiep ’ ’ .9 1.2.1 Cac chfrc nang va cac ilnli virc Irong quan ly doanh nghiep 1.2.1.1 Cac chfrc nang quan ly 10 1.2.1.2 Cac linh virc quan ly doanh nghiep 11 1.2.2 Co can id chfrc bo may quan ly doanh nghiep 14 1.2.2.1 Yen can va nguyen ide xay dirng co cdu id chfrc bo may quan ly doanh nghiep .15 1.2.2.2 Cac bo phan va cac cap irong co cdu id chfrc bo may quan ly doanh nghiep 16 1.2.2.3 Cac kidu co can id chfrc bo may quan ly DN 17 1.2.3 Cac nhan lo anh lurdng den td chfrc bo may quan ly doanh nghiep 22 1.2.4 Nliirng yen cdu cua bo may quan ly doanh nghiep 24 1.2.5 Phan cong Irong bo may quan ly dieu hanh doanh nghiep 25 1.2.6 Xir ly lol cac moi quan lie 28 1.3 Kinh ngliiem ciia nirdc ngodi Irong viec id elide bo may quan ly doanh nghiep 30 1.3.1 Xac dinh mo hinli quan ly phu hop voi dac didm cua cac kidu quan ly cua plurong dong va plurong lay 30 1.3.2 Vai lid quye'l dinh ciia cac can bo quan ly doanh nghiep, dac biel nhan manh vai lid ciia giam doc 31 1.3.3 Phai clui Irong dtic biel den moi tnrdng va van hoa KD 32 CIIUONG : PHAN TICH TINH IIINII BQ MAY QUAN LY CUA CONG TY XI MANG HAl DUONG .33 2.1 l ong quan ve Cong ly xi mdng Udi Duong 33 2.1.1 Qua trinh hinh va ket qua boat dong 33 2.1.2 Mot so nhan to lac dong den cd cau td chuc cua Cong ty xi mang Hai Duong .377 2.1.2.1 Vd san xuat va cong nghe 377 2.1.2.2 Vd ngu nhan su 41 2.2 plain licit link hinh hb /my quan /y cua CCon lyxi maiigHdi thong 42 2.2.1 Thuc trang ho may quan ly -42 2.2.1.1 Thuc trang vd mo hinh 42 2.2.1.2 Thuc trang vd su phan cap bo may .45 2.2.1.3 Thuc trang vd phan cong chuc nang, nhiem vu 47 2.2.1.4 Thuc trang vd moi quan he bo mayquan ly 53 2.2.1.5 T huc trang vd doi ngu quan tri vien 54 2.2.2 Phan tfch moi quan he giua bo may quan ly cua Cong ty xi mang l lai Duong va ket qua san xuat kinh doanh 56 2.2.3 Danh gia thuc trang bo may quan ly Cong ty xi mang Hai Duong 59 2.2.2.1 Nhung uu didm 60 2.2.2.2 Nhung han chd3 611 2.2.2.3 Mot so nguyen nhan cua nhung han che 62 CHUONG : BIEN PHAP MOAN THIEN BQ MAY QUAN LY CUA CONG TY X! MANG HAl DUONG 64 3.1 Quan diem, phaong hiring hoan thien bo myy quan ly (44 3.1.1 Quan didm hoan thien 64 3.1.2 Phuong huong hoan thien bo may quan ly Cong ty xi mang Hai Duong 66 3.2 Mol so bien phyp hoan thien bo myy quin ly cua Cong ty xi mang Udi Duong .69 3.2.1 Lua chon mo hinh td chuc bo may quan ly, phan cong lai chuc nang, nhiem vu cho phu hop 69 3.2.2 Giai phap vd phan cong, phan cap, uy quydn bo may quan ly 76 3.2.3 Dao tao va bdi duong can bo quan ly theo ydu ca'u cua co che thi trudng 79 3.2.4 Ddi moi quan ly nhan su 81 3.2.4 | Ap dung tien bo ky thuat cong nghe vao quan ly 81 3.2.4.2 Dinh bien lai doi ngu quan tri vien 82 3.2.4.33 Sh dung cac bien phap kfch thick kinh te thoa dang 83 3.2.5 Xh ly lot cac moi quan he, xay dung va phat tridn van hoa Cong ty 84 KP?T LUAN 88 TAI LIEU THAM KIIAO 90 LOl NOI DAU Sir can tliici nghieii cdu de tai 'Irong non kinh te tbi tnrbng muc lieu cao nhtft Ilin dai va co tfnh chfll bao hum cua moi doanh nghicp la dal dirpe lpi nhtian toi da Irong cac dieu kien xac di nil Dd muc lieu co tbd tlnrc hicn doi hoi pliai co str lanli dao thong nlitft cua bo may quail ly doanh nghicp nham ke hoach boa, id elide va kidm Ira viCc kel hop toi iru cac nhAn to khach ibd la sire lao dong cua ngtfdi ttr lieu lao dong va doi tirpng lao dong Td elide bp may cpian ly doanh nghicp la mol noi dung dfin lien va ral cpian hong cua id elide doanh nghicp Trong boat dong quan ly till pbfin Ibn cac nguyen nlifln lao linli hlnb quan ly khbng tot dcu xuftl phal lir cong lac Io clitic bo may khbng hoan bao Vice id cln'rc bo may quan ly anil lnrdng I6n den kel qua dal dirpe cua cong lac quail ly Vi vAy xcm xel daub gia bp may hicn him va lim bien phap cai lien lai id elide la Al efin thiol doi vdi mot doanh nghicp Cong ly xi mang I lai DifOng qua nhidu iiam boat dong san xntft kinh doanh da dal nhieu llianli qua, song cung khbng fl nhfhig lining ham Nhieu lfin cong ly lien lianli lhay ddi co cltu id clnic, nhirng 1AI ca cac giai phap da tlnrc hicn dcu mb niAm, khbng co ban lie llibng quan ly san xuAt kinh doanh hicn cua Cong ly vAn nhieu bA't hop ly va khbng phii hop NhAn tliufc dirpe lAm quan Irong cua ebng lac id clnic bp may quan ly, qua cac nam ebng lac lai Cong ly, tbi lhAy dAy la vA'n de hire xiic dang dal vbi doanh nghicp Xulfl phal lir tlnrc hang hen tbi chon de tai "Bien phap hodn fhien bo indy quail ly cua Cong ty xi mang Udi Duong" lam de lai luan van Iliac sy quan tri kinh doanh cua minli Muc click nghieii cdu cua luan van Vdi y nglua la mot hong nlnrug nbi dung cpian hong irong boat dong sail xuAt kinh doanh, hoan ihien bp may cpian ly Hong cac- doanh nghicp dang la Hiili vyc dirpe cac nha cpian ly cpian lam Fir tA'm cpian Irong ciia nbi dung nghieii cdu, luAn van nliam cac muc dfch san : Ve mat ly luAn : Trinh bay mbt each lie thong cP sb ly luan ve id clnic bp may quail ly Irong doanh nghicp, dira cac kinh nghiem cua ntrhe ngoai Irong vice id clnic bp may cpian ly doanh nghicp Vd mat tliirc te : Tir cac each liep cAn khac nhan, luAn van phAn Ifch dac diem, tlnfc trang ket qua boat dong san xuA't kinh doanh, tliirc hang mo hhih td choc, tliirc hang pliAn cA'p, phAn cong chfrc nang, nhiOm vti, tliirc hang ve doi ngu quan tri vien va moi quan he, de de nlifrug giai phap Itch cUc Irong vice hoan thien bp may quan ly cua Cong ly xi mang Hai Dirong - De xuA't mot so hien phap nham hoan thien bp may quan ly cua Cong ly xi mang I lai Dirong Doi tirpng va phain vi nghien ci'ru - Doi tirpng lighten efru la bp may quan ly cua Cong ly xi mang Hai Duong - Pham vi nghien efru : Nghien cun bp may quan ly cua Cong ty xi mang Hai Dirong Irong tAp vao nhung vAn de co ban ve id clu'rc bp may quan ly Irong doanh nghiep Plurong phap nghien ci'ru LuAn van sir dung tdng hop cac plurong phap nghien efru Irong chu yeu la cac plurong phap day vAt hien chfrng va vAt lich str plurong phap thong ke, tdng hop, so sanli, phAn Ifch mo hhih hoa Nhi'rng dong gop khoa hoc cua loan van - lie thong hoa nlifrug vAn de co ban lien quan den vice id clu'rc bp may quail ly cua cac doanh nghiep cong nghiep - PliAn tfcli tliirc trang td chfrc bp may quan ly cua Cong ty xi mang Hai Dirong Qua IliA'y nhirng ton tai va Inn nlifrug nguyen nhAn cua ton lai - LuAn van dua cac hien phfip chu yen co linh kha thi cao nham hoan thien bp may quan ly cua Cong ty xi mang I lai Dirong Ket cau cua loan van Ngoai plifin md dAu va ket luAn, Tai lieu lliatn kliao, npi dung co ban ciia luAn van gdm ba chiTOiig Chu'oiif! I : Cor sd ly loan ve td chfrc bo may quan ly doanh nghiep ciiirane : Phan tich time trang td chfrc bp may quan ly cua Cong ty xi mang llai Dirong Clu(o'ii£ : Bien phap hoan thien bp may quan ly cua Cong ty xi mang llai Dirong CIIU0NG CO SO LY LUAN Vft TO CHUC BO MAY QUAn Lt TRONG DOANII NGIIlftP 1.1 CAC NGUYEN TAC TO CHUC 1.1.1 Kliai niein, phan loai, co can va mo hinh td cluic 1.1.1.1 Khdi niein ve to clid'c Td clitic la mot tfip hop iihien ngirdi mang tinli clitft tu giac co y thiic ve vai lid nhiem vu, quycn han nham (litre liien muc lieu cluing cu Ihd Co the lhAy td clitic la mol pliam (rii long bao gdm ca tnrbng hoc, benh vien, tiem an, khacli san, doanli ngliiep Nlitrng lift ca cac td clitic cluing quy lai co nlitrng dac didm cluing nlur san : * Mol td clitic pliai co nliieti ngtrbi ciing nhan (ham g:a va phdi hop nlitrng no lire vfil elicit hay hi Inc cua ho mot each tir giac, (hi nhieu cong vice plnic lap va vi dai nidi co (lid hoan llianh * Nhung ngtrdi lham gia vao id cluic vdi y thiic driy (hi ve vai lib nhiem vu, quycn han ciia lirng ca nliAn va ca lap ihd Bang each ph An chia mol each he thong cac nhiem vu plnic lap llianh nhung edng vice cu Ihd, mol id cluic cot the sir dung ngubn nhan lire cua nd mot each liien qua * Cling thuc liien nhung muc lieu cluing cu Ihd Str plidi hop nhung nd lire kliong Ihd tliirc liien duqc neii nhung ngirdi lham gia khdng nhfit In ciing nliau pliftii dfiu cho nhung quycn Joi cluing nao * IIC llidng llui bCic quycn lire : Brit cti mol cong vice gl duqc hoan llianh llidng qua nhung nd lire cluing clihili thiic mol so ngirdi nao lien duqc giao quyen nham dam bao cho cac muc lieu duqc tliirc liien mot each cd hicu qua Neu khdng cd mot lie llidng thii bile quycn lire ro rang llii sir phdi hop nhung nd lire ciia cac llianh vien rdl klid khan Bidu liien co ban ciia he llidng llni bOc la lie thdng menh lenh va sir pliuc lung Tren co sb dinh nghTa vd td cluic cd Ihd dinh nghla quail hi id cluic nlur sau : Quan tri td elide la quail tri nlnrng boat dong phai sinh tir str tAp hap lu giae cua mot nhom ngudi mol each cd y ihirc nham hoan lhanh muc lieu cliung cu thd Nhu vAy id elide la mol lliuc thd Ion tai cd muc lieu rieng phai hoan lhanh, cd ddi song va boat dong rieng ciia nd dd cd thd ton tai va phai tridn Quan tri td elide la sir til va Ihuc dfiy boat dong ciia 16 clu'rc nham dam bao sir Ion lai va vAn lianli cua id elide lnrdng vao ihirc hien muc lieu 1.1.1.2 Phan loai to clu'rc Cac id elide diroc lhanh lAp nham tlieo dudi nhfmg muc lieu nao va cd thd pliAn loai cac id elide tlieo muc dicli cua cluing Caeli pliAn loai cho pliep giai illicit vai lid ciia moi loai td clu'rc ma cluing dam nliiein Irong xa hoi * Cac id elide kinh doanh miru Iqi La nhung id elide boat dong vdi muc dicli lao Iqi nliiiAn Irong dieu thd ton tai duqc ncu kliong lao duqc Iqi nliiiAn thong qua san xuat san pliAm hay dicli vu thoa man nhu cAu ciia xa hoi * Cac td elide cung cA'p dicli vu phi Iqi nliiiAn Nliirng id elide loai thudng cung cAp mot sd loai dicli vu nao cho mol kliu virc nao cua xa hoi kliong vi muc dicli inn lai nhuAn Nguon ligAn quy pliuc vu cho boat dong ciia loai id clu'rc chu yen dua vao nha nude hay tai trq mang linh tir thien, nliAn dao Td elide loai gdm trudng hoc, benh vien midn phi, * Cac td elide boat dong vi quyeii Iqi cliung ciia lAp 1116 : cac lhanh vien ciia nd Dd ton lai, nlifrug id elide loai phai boat dong mot clifnh tri, cac liiep hoi, * Cac td elide cung dug cac dicli vu cong cqng Nhffng td chu'c loai diroc llianli lAp nliam cung irng oho xa hoi nhirng dich vu cOng cong Muc lieu la dam bao sir an loan hay Iqi fell chung cho loan xa hoi Td chu'c loai gom cac don vi canh sat, quAn doi, L.1.1.3 Cor cdu yd mo liinh to elide * Khai niem : Co cAu id chu'c la mol lie thong cac moi quan lie boat dong chfnh tlnrc bao gom nhieu cong vice rieng re, cung nhir nhirng cong vice lAp thd Sir phAn chia edng vice llianli nhirng phAn vice cu thd nliam xac dinli se lam cong viec g'l va sir kel hop nhieu cong vice cu thd nliam chi rd cho moi ngirdi thAy ho pliai cung nliau lam vice nhir the nao Co cAu cua id chirc giup cho nhAn vien cung lam vice vdi mol each co liicu qua bdi : - PhAn bo nguon nhAn lire va cac ngudn lire kliac cho dung cong vice cu thd - Xac dinli ro tracli nliicm va each llurc thd hicn vai tro cua moi lhanh vien tlico quy die cua ban mo la cong vice, so id elide va lie thong phAn cap quyen han Irong td chirc - Lam cho nhAn vien hidu nhirng ky vong cua td chirc doi vdi ho thong qua cac quy lac quy trlnli lam vice va lieu cliufin ve llianli tfch cua moi edng viec - Xac dinli quy die thu nliAp, xir ly thong tin dd qtiyel dinli va giai quyel cac vA'n de cua td chirc * Co cA'u cua mot id chirc gom yeu td co ban : - Cliuyen mon hoa la qua trinli nhAn dicn nhirng edng vice cu (lie va phAn edng cac ca nhAn hay lilidm lam vice da diroc huA'n luyen tlifcli hop dam nhiem chung - Tieu cliufin hoa la qua Irhih phal tridn cac ihu luc cua id dure ma theo cac nhAn vien co llid hoan llianli edng vice cua ho theo mot each llu'rc thong nliAl va Ihfch hop Quy Irinh lac dong vao nidi nhAn vien nhir mdt ca the ma cac cong viec khdng duoc lieu chnan boa thi cac td chtic khdng thd dal diroc cac muc lieu cua nd - Sir phdi hop la nhung ihii luc clihili llitic va phi clu'nh tlnrc dd lien ket nhung boat dong cac nhdm rieng re id chlrc dam nhiem cac td chuc cd co can chat che, cac quy dinh, quy did cua nd da du dd lifin kel nhung boat dong Con cac id chuc cd co c£u long leo doi hoi cd sir phdi hop mot each I inh boat viec giai quyet nhung van dd cua td chtic, doi hoi sir sAn long chia sc Iracli nhiem va sir truyen llidng mol each liieu qua giua cac llianh vien cua id chtic - Quyen lire la quydn quyet dinh va dieu kliidn sir hoal dong cua ngirdi khac Moi id chuc ilnrdng cd nhung each tliirc phan bd quyen lire khac nhan Trong nhung id clnrc phi tap trung, mot so quyen quyet dinh duoc uy quyen cho cap dirdi va ngiroc lai nhung id clnrc tap quyen thi quyen quyet dinh duoc tap (rung vao cac nha quan tri cA'p cao Ngay cac doanli ngliiep tlurdng ket hop hai khuynli liirdng bang each tfip trung mot sd clnrc nang nao do, dong llidi ciing lien hanli phan tan mot sd clitic nang khac * Mo hinh lo chuc : La so dd bieu thi cac moi quan lie, bao cao giua cac bo pliAn clitic nang, phdng ban va clnrc vu bdn id clnrc Thd liien sir phan chia cac bo phan, lie llidng quyen hanli va quan lie quyen hanli Sir cho thaynhung moi quan lie ben giua yen td co ban cua co efiu td clitic dd la : - Cong vice : Cho lliay nhung loai edng viec khac mdt td clnrc - Cac bd phan : Mdi o so bidu thi mot bo phan, dam nhiem mdt phan nhung edng viec ciia td clitic - Cac cAp quan tri : Cho lhA'y lid thdng tliti bAc cac ca'p quan tri - Pham vi quydn han : Dudng thdng tlieo chieu doc noi lien cac o cho lliay nhung clitic vu d Iren cd quyen chi phdi nhung clitic vu d dirdi Nhin chung so dd iruydn dal nhung each nliin co ban va cue bd vd mdt td clitic Tuy nliien nd chi cho lha'y nhung each nliin co ban va cue bo ve mdt minh co nhiem vu gt, cd tracli nhiem vdi ai, cang thAng va xnng dot noi bo se giam Thong tin menh lenh lir dudi len va lien xudng se di tlieo dudtag ngdn nlial, bo may quan ly boat dong se sdc ben va hieu qua hon doc cac phan xudng phai nhan thuc rd viec phan cdng chuc nang nhiem vu mol each khoa hoc, hop ly, tranh chong cheo, tao dieu kien tliuan loi cho bo may quan ly boat ddng thong sudt, cac bd phan khdng dd ky nhau, san xudt kinh doanh dal hieu qua cao Ddng thdi ho cung phai thuc lam ung ho plurong Inrdng ddi mdi co can td clnrc quan ly Vific se khdng kho neu lanh dao Cdng ly kien quyet dirt khoat ddi mdi Cdng ty xi mang llai Duong quan ly theo che mdt thu trirdng De phan cdng, phan cap tang cirdng them quyen han cho cdp dudi, giam bdt cdng viec cho lanh dao Lanli dao Cdng ly edn danh nhieu thdi gian cho vu hang Muon vay phai liy nhiem tham quydn giai quyet cdng viec cho cap dudi, song khdng vi the ma bd tracli nhiem vdi cdp dudi, bd phan Trong cac linh vuc dudi day Cdng ty edn md rdng phAn quydn cho cdp dirdi dd boat ddng quan ly cd liieu qua hon - Linh virc kinh doanh : Trong linh vuc kinh doanh cua Cong ty luon xay nhung vudng mfic van de gia ban va phan chia hoa hong cho khacli hang Ban hang la mdt boat dong rat phirc tap, edn sir te nhi va linh boat Nhieu khacli hang chi vi mdt chut hoa hong cliira tlioa dang cung tir bo quyet dinh mua hang ciia Cdng ty, cliuydn sang mua ciia Cong ty kliac Song cho den bo phan kinh doanh cliira bao gid duoc pliep didu chinh gia 76 ban va lliay ddi ly le hoa hong dd’ cho phu hop vdi lirng khach hang cu thd Neu giam doc phan quydn quyet dinh gia ban va ly Id hoa hong cho bo phan kinh doanh (irong gidi han khdng llia’p hon gia toi lliid’u Cdng ty quy dinh) thi viec ban hang se ciing nliSc va ihuan loi hon nliidu - I inh vuc tai chinh : Quy dinh phan cap trudc day nil han che Giam doc chi uy quyen cho Pho giam ddc ky va giai quyet cac khoan chi tra trudng hop giam doc di cdng tac dai Viec gAy rat nhieu kho khan cho boat ddng san xual kinh doanli cua Cdng ty nhu cac phong ban ca nhan irong vide di mua vat tu, llianh loan cac khoan chi lieu lion nua giam ddc la ngudi ky duyel cac yen cAu chi nliidu khdng kidm soat ndi vi nd phat sinh qua nhieu va phai duyel hang Vide phan cap cho giam ddc Irong vide duyel chi hang la rat can thiet Cd thd’ quy dinh nhu sau : I Giam ddc ky moi giay yen can Ira tien va cac loai sec giao dich ngAn hang plnic vu cho hoat ddng san xuat kinh doanh cua Cdng ty Pho giam ddc cd quydn ky cac giay Id loai giam ddc di vAng va cd giAy uy quyen I Pho giam ddc dupe phep ky cac phieu chi lien mat pliam vi l.OOO.lWd - Vd van dd mua sAm vat tu trang thiet bi : Hien tA't ca giSy de nghi mua hang ddn phai llidng qua giam ddc, nhu vay dm dom qua ldn Giai phap liien Irong van de la phan cho giam doe phu trach kinh doanh cd quydn xet duyel mua vat tu plnic vu san xual Pho giam ddc phu trach ky thuat cd quydn xet duydl mua vat tu ky thuat khac Giam ddc chi xet duyet nhirng dd nghi mua sAm trang thiet bi van phong hoac dd dung cd gia tri ldn - Quan ly lao ddng : Cdng ly hien rA'l bi dat d linh vuc nay, hdu nhu viec quan ly ngudi ddu coi la lliuoc trach nhiem cua bo phan td chufc hanli chinh Cac bd phan true tiep quan ly lao dong, song thudng ne tranh cdng lac Nhung tliirc te Cong ty chua cd quy dinh phan quyen cho ban than cac bd phan quan ly nhan luc ciia ho Quan ly lao ddng thudng theo mol chinh sach rat chung ciia Cdng ly, ndu dupe pliAn chia quyen hanh rdng cho 77 dung dan van dd quan ly lao ddng la tracli nhiem cua lanh dao lirng bd phan cdn lien hanh theo huong sau : l - Quy dinh trudng cac bd phan (trudng phong, quan doc) co quyen tri luong nhan vien di mudn, ve sdm, bd vi tri lam viec, lam sai quy trinh cong nghe + Soan thao, ban hanh mfiu danh gia nhan vien hang nam Bat ke cung duoc danh gia bdi ngudi quan ly cap tren truc tiep Vi du nhu cong nhan vien duoc danh gia bdi td trudng, td trudng duoc danh gia bdi quan doc, nhan vien duoc danh gia bdi trudng phong, trudng phong, quan doc duoc danh gia bdi giam doc Viec xet tang luong, thudng hang nam dua vao ban danh gia chu khong phu thudc hoan loan vao chinh sach chung cua COng ty Phan cap, phan quyen lai d Cdng ty xi mang Hai Duong la mdt van de lon, mot so lanh dao cd the cho rfing nhu vay la qua md rdng dan chu, mat thay ddi, phong cach lanh dao cua nha quan tri cung phai thay ddi Su phan cap chinh la su tang cudng quydn cln'i dong cho cap dudi, giup ca'p dudi hoat dong manh chinh la dd ca gudng may cua Cong ty hoat ddng manh Khi thuc hien giai phap ca'u phai luu y : - Su kiem soat doi vdi cac quyet dinli kinh doanh : Su kidm soat neu thudg xuyen, chat che, chi tiet thi su phan cap thuc te se tha'p Nguoc lai su kiem soat dung muc va chi tren co sd qua cuoi cung thi su phan cap mdi lliuc su manh me - Su phan cap chi’ co huu hieu ddng thai binh thudng Con neu dong thai phat tridn nhanh thi su phan cap co nhung rui ro Su phan cap dap ung duoc yeu cau phai quyet dinh nhanh chong va kip thdi, song no lai le thudc vao trinh dd cua cac nha quan tri co sd - Ngoai su phan quyen hoat ddng quan ly san xua't kinh doanh, Cong ly thudng xuyen co su uy quyen Su uy quyen la mang tinh chat ca 78 nhan, viec khong bao gom giao trach nhiem cho ngudi duoc uy quydn - Cac noi dung vd phan quydn muon thuc thi tOt phai duoc quy dinh bang van ban 3.2.3 Dao lao va oi dudi i cun bo qnan iu tlieo yeu can ciia cor die thi truong Thuc lien cho thiiy rAng du he thong quan ly doanh nghiep co mo hinh td chuc quan ly hop ly, chuc nang nhiem vu cac bo phAn ro rang, co che quan ly ddi moi ma khong co doi ngu can bo kinh doanh gidi va mdt doi ngu cdng nhan lanh nghe thi he thong dd van khdng phat huy duqc thAm chi suy thoai So voi yeu cdu cua co che quan 10 mdi, co che thi trudng co su quan lo cua Nho nudc, cac nha quan tri cua Cong ty xi mang Hai Duong nhieu mat yeu kem cdu phai duoc doo tao va boi duong Nluing mat yeu cua doi ngu can bo quan 10 kinh doanh cua Cong ty lo : - Phan ldn can bo quan 10' chu chot duoc doo tao theo mo hinh cua co che cu 1)o vay budc vOo co che thi trudng ho thieu kien thUc ca 10 luan vO thuc lidn - Can bo lanh dao Cong ty thieu thien thUc vd quan tri kinh doanh, ho duoc dOo tao chuyen nganh vO ky thuat, chua duoc doo lao va bOi duong mdt cach co he thong kien thuc quan 10 kinh doanh - Doi iigu can bo -quan 10 thieu dOng bo giua cac loai vo cac cAp, co noi cap tren co nang luc nhung can bo nghiep vu lai qua kem, nguoc lai co noi cap dudi co nang luc hon cap Iren - Hien ldng bien che lao dong cua Cong ty 1O 401 ngudi, luc luong lao dong quan 10 gian tiep chiem ty le kha cao (16%), nhung bo tri lai khong hop 10, chd thtra, chd thieu Do vay chi phi quan 10 cao, hieu qua cong tac quan 10 thAp Dd dam bao phat tridn, nOng cao chat luong doi ngu can bo quan 10 dap ung yeu cOu co che mdi, can cu voo dac didm san xiiAt kinh doanh cua Cong 79 ty, cong tac dao tao, dao tao lai boi duong nang cao trinh can bo quan ly cua Cong ly thuc hien theo hudng sau : -I- Tren co so quy hoach can bo theo phuong an ld chuc bo may quan ly phu hop, 1116 rong dao tao moi va dao tao lai, boi duong doi ngu can bo quan ly hien co, uu tien trudc h't cho luc luong can bo quan tri kinh doanh va can bo khoa hoc ky th uat nhung bo phan then chot nhu : kinh doanh, td chuc nhan su ke hoach va bo phan ky thuat cong nghe Tren co so uu tien tien hanh lua chon ngudi de dao lao, trudc het ngudi duoc lua chon phai co dong luc va mong muon phat tridn, co kha nang tiep thu co suc khoe va phuc vu vi loi (ch Cong ty -t- Can phai lap mot lieu chuan vd trinh cho doi ngu quan tri vien, cho phu hop, dap ung yeu cdu cong viec Tien hanh dao tao can bo tai chO, dong thdi phai kiem tra trinh hang nam se mang lai nhung hieu qua thiet thuc I Lua chon hinh thuc dao lao cho thfch hop vdi ting vi tri chuc danh chuyenmOn ma lao dong dang dam nhiem Doi voi can bo lanh dao dieu kien cong viec co thd dao tao lai va bOi duong theo cac klioa hoc ngan lai cac trudng, cac trung tam Ngoai ra, nen td chuc cac khoa hua'n luyen tai Cong ty cho moi ngudi Hua'n luyen ve ky thuat cOng nghe, nghiep vu tai chinh ke' toan, hirdng ddn thi hanh nhung quy dinli mdi cua Nha nude la nhung noi dung ra't can thiet khdng nhung doi vdi nhan vien ma ca doi vdi can bo Tai day moi ngudi co the' trao ddi them kinh nghiem Nhung klioa hua'n luyen co the’ mdi chuyen gia hay chinh nhung can bo cua Cong ty di hoc ve hudng ddn COng lac khong nhung khien cho cong nhan, can bo hoc hoi va phat tridn ban than ma tao su gan bo va hoa dOng moi ngudi vdi Cong ty Doi vdi can bo tre co kien thuc tan dung toi da uu the've thuc tien hoat dong quan ly cua cac nha quanr tri co nhieu kinh nghiem va trinh de kem cap, boi duong cho ho Dong thdi nen xem xet va'n de cap hoc phi cho can bo di tham du nhung khoa hoc chinh quy cua cac trudng nhu hoc chuyen 80 nganh kinh te, ky thuat la nhung chuyen mon rat can cho Cong ty phat tridn Song viec phai co su quy hoach va su cam ket cua ngudi duoc dao tao la se trung phuc vu Cong ty + Ngoai bien phap nang cao chat luong can bo qua dao tao thi viec boi duong lop can bo ke can la cung rat can thiet Cdn phai dam bao rang mot ngudi duoc (hang tien hoac di lam cong viec khac thi chd trdng phai duoc lhay the bdi mot ngudi co du nang luc lam viec theo chuan muc cao ma Cong ly da dd ra, dung dd roi vao linh the khung hoang khong co ngudi thay the Nhu vay phai co ke hoach tuydn dung va chien luoc dao tao boi duong cac nha quan tri d vi tri then chot -I- Mot hinht hUc dao tao Cong ly da lam la dua can bo di tham quan hoc hoi hinh nghiem quan ly d cac Cong ly nganh san xuat kinh doanh dat hieu qua cao Viec chi' thu hep pham vi cac can bo chu chd't Can phai duoc lam md rong d moi cap quan tri cua Cong ly t Cung voi giai phap vd quy hoach, dao tao can bo, Cong ty can phai sap xep lai luc luong nhan su cua bo may quan ly, bao dam dung ngudi dung nghd, dap ung duoc yeu ca'u cong viec, nham lam cho bo may quan ly duoc lO chuc gon nhe nhung hien qua quan ly cao 3.2.4 Doi mdi quan ly hUhi sir 3.2.4.I Ap dung tien bd ky thuat cong nghe veto quan ly Viec quan ly d Cong ty xi mang klai Duong chu yeu vSn theo phuong phap truyen thong trudc day, cong nghe tin hoc chua duoc Ung dung vao quan ly Cdn dOi mdi quan ly mot cach khoa hoc, thong qua he thong quan ly bang chuong trinh may tinh Ilien d Cong ly chi' dung may tinh phuc vu cho cong viec van phong (danh may), ngoai khong duoc sd dung vao cong viec quan ly, can phai Ung dung cong nghe tin hoc vao quan ly d Cong ty theo huong sau - Ung dung cong nghe tin hoc vao quan ly san xua't kinh doanh nhu viec quan ly kho, quan ly nhan su, quan ly chat luong, phan rich hoat 81 dong kinh doanh giup cac nha quan tr i dua nhung quyet dinh chid'n luoc san xuat kinh doanh mang tinh dinh luong, chuan xac hon - Cac hoat dong phuc vu cho viec quan ly cong nhan vien, vidc tfnh toan luong, bao hiem xa hoi, bao hiem y te, cac khoan khau trd cua nhan vien qua mdi ky luong deu duoc lu dong hoa Vice kidm tra, doi chieu, tim kiem thOng tin cua tung ca nhan, lung nhom hoac toan bo Cong ty va in cac bang bao cao mot khoang thdi gian bat ky rat thufln tien va chmh xac 3.2.4.2 Dinh bien lai ntoi ngn (quin tri vien Viec dinh bien lai bo may quan ly hien dang duoc dat vdi Cong ty xi mang llai Duong Sau dot chuydn day chuyen I (20.000T/nam) Cong ty cd phan lao dong giam gan 200 ngudi, nhung so lao dong quan ly d cac phdng ban khong giam, nen hien ty le can bo quan ly cao (I8%) Viec can phai dinh bien lai so luong lao dong quan ly d tdng phdng ban va toan thd Cong ty cho phu hop, dam bao bo may quan ly gon nhe va hieu qua cao Co ihd dinh bien lai so ngudi tung phdng, ban, phan xudng dua tren co sd mo hinh td chuc cua Cong ly theo hudng mdi va viec phan cong lai chuc nang, nhiem vu cho lung bo phan - Phdng ke hoach didu : ngudi hien la II ngudi dd gom 0I truong phdng phdng, 0I nhan vien tdng hop, 0I nhan vien dieu va 02 thu kho vat tu - Phdng kinh doanh : I3 ngudi hien la I7 ngudi dd : 01 trudng phdng phu tracli chung, 07 nhan vien tieu thu, 01 nhan vien Marketing, 02 nhan vien cung ung vat tu, 02 nhan vien thu kho pham - Phdng hanh chmh quan tri : 28 ngudi hien la 40 ngudi dd : 01 trudng phdng phu track chung kiem quan ly didu hanh xe 0I nhan vien quan ly van phdng, nha khach, ld tan 01 nhan vien van thu danh may 0I nhan vien y te 05 nhan vien phuc vu nha an 82 02 nhan viin iiha ires 12 nhan vien bao ve 05 nhan vien ve sinh cong nghiep - Phong ld chuc nhan su : ngudi : 01 Iruong phong phu trach chung, kiem cong tac che chfnli sach 01 nhan vien td chUc nhan su va quan ly lao dong 01 nhan vien thuc hien cong tac dinh muc lao dong va tien luong - Phong ky thuat KCS 28 ngudi - Phong ke toan thong ke 05 ngudi - Cac phan xudng (05 phan xudng), khong dinh bien thu kho phan xudng, nhan vien kinh te phan xudng true tiep nhan vat tu th kho Cong ty dd phuc vu yeu cau cua san xuat Nhu vay riinh bien hien cua Cong ty se du thia 38 ngudi Neu chi tinh rieng chi phf lien luong cho so lao dong doi du thi binh quan mot nam Cong ly phai chi tra gdn 300 trieu dong (tien luong binh quan cua Cdng ty : 650.000d/ng/thang) 3.2.-43 Sd dung cac bien phap kick thick kinh te thod ddng Van de chfnh d hau het cac Cong ty la lam khuyen khfch moi ngudi lam viec mot cach tu giac, het minh Van de co lien quan den dong co thuc day va chfnh sach dai ngo Trong qua trinh san xual kinh doanh tao san pham cho xa hoi, ngudi lao dong khong nhung la mot yeu td' cua qua trinh do, ma la yeu td quan tac dong co tfnh chat quyet dinh vao viet phat huy dong bo co hieu qua cua cac yeu ld khac Nhin lir goc quan ly, ngudi lao dong cung la tai san quy gia cua doanh nghiep, ca'n duoc khai thac co hieu qua, lam cho ho dem het kha nang, nang luc sang tao tiem tang mdi ngudi lao dong dong gop vao qua trinh san xuat kinh doanh dua lai hieu qua thiet thuc moi linh vuc, moi cong viec Phai de cho ngudi lao dong quan tam den hieu qua san xua't kinh doanh gSn lien loi fch cua ngudi lao dong voi hieu qua san xuat kinh doanh cua doanh nghiep Can phai lim duoc nhung dong luc cung nhung yeu td kfch thfch tfnh tfch cuc 83 cua moi iigiroi lao dong dd lac dong manh me vao nhung y£u to Loi fch cua ngudi lao dong chinh la dong luc Idn nhifl quan Irong nlial co tinh chat quyet dinh qua trinh san xuat kinh doanh Thuc te lhay rang chinh sach dai ngo nhan su ciia Cong ty xi mang llai Duong kem Tidn luong, thudng bat hop ly, luong, thudng va chinh sach dai ngd vira la mdi chi phi ton kem, vira la mot loai cong cu thiic day lao dong nd luc lam viec No la mot tidm nang anh lnrdng den hanh vi lam viec ciia ngudi lao dong, thuc ddy ho lam viec cd nang suS'l cao hon Song song vdi viec ddi mdi lien luong, thudng cho cong bang va hop ly, cdn phai thuc hien den dan viec tang luong hang nam theo quy dinh Trich kinh phi 2% quy hrong cho cong doan boat dong chi vao cac viec nhir lam n thudng cho lao dong gidi, cac ca nhan va cac td xua't sac cac phong trao thi dua, tang qua cho can bo CNV nlian dip 1/6 va ram trung thu, qua khuyen kliicli CBCNV hoc gidi Nhung khoan nhd nhirng nd cd tac dung kliicli le rat Ion ddi vdi moi ngudi lao dong, dd cho ho lhay tir hao va gdn bd vdi Cong ly Ben canli dd pliai tao moi trudng lao dong lanh manh, dieu kifin lao dong diroc quan lam cai thien, quan lie lao dong duoc thd hien giua ngudi lanh dao, quan ly vdi ngudi lao dong la dan chu, binh ddng va ton lan 3.2.5 Xir ly tot cac mdi quan lie, xay dung va phat trien van hoa Cong ty Cdn pliai xir ly cac mdi quan lie Cong ty, quan lid giira lanh dao vdi nlian vien cap dudi, quan lie giira nlian vien cac cdp vdi nhau, tao moi trirdng lam viec lanh manh, lain cho ho gdn bd vdi Cdng ty Neu gia dinli la td am ciia ho, till Cdng ly la noi dd ho phal huy tai nang va la noi gdn bd tinh cam dong nghiep khong xa rdi duoc Cd tao duoc moi trudng lam vi£c lanh manh nhu vay mdi tao diroc cho moi ngudi 13m ly lam viec pha'n khdi, ho Cong ty can diroc ddi mdi theo lnrdng sau : 84 - Quan lie giua lanh dao voi cap dudi irudc het coi la quan 116 giua ngudi voi ngudi Irong san xua’t kinh doanh, tao sir cdi md, chan CAp dudi luau thu su chi huy cua cap lien, cap Iren ton lang nglie y kien cap dudi - Lanli dao phai ludn girong influ, la chua'n muc dao dire cho moi nhan vien noi lheo La ngudi cdi md, trung tliirc d moi noi, moi luc, de cao tfnh hieu qua cdng viec, tao mdi trudng thoai mai cho sit phat trien cua nh