Đang tải... (xem toàn văn)
+ Thông tin khóa học Package online https //ieltsngocbach com/package + Thông tin lớp trực tiếp khai giảng sớm nhất https //ieltsngocbach com/offline + Hotline tư vấn đăng ký học 0974657403 (email tư[.]
BỘ ĐỀ IELTS SPEAKING QUÝ (THÁNG ĐẾN THÁNG 4) 2023 BẢN FINAL BY NGOCBACH PART 1 Home/ accommodation What kind of housing/accommodation you live in? Who you live with? How long have you lived there? What’s the difference between where you are living now and where you have lived in the past? Do you plan to live there for a long time? Which room does your family spend most of the time in? Are the transport facilities to your home very good? Do you prefer living in a house or a flat? Please describe the room you live in What part of your home you like the most? Study Describe your education What is your area of specialization? Why did you choose to study that major? Do you like your major? (Why?/Why not?) What kind of school did you go to as a child? What was your favourite subject as a child? Do you think your country has an effective education system? Are you looking forward to working? Work What you do? What are your responsibilities? Why did you choose to that type of work (or, that job)? Is there some other kind of work you would rather do? Describe the company or organization you work for Do you enjoy your work? What you like about your job? What you dislike about your job + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) (Possibly)Do you miss being a student? Weather What’s the weather like where you live? Do you prefer cold or hot weather? Do you prefer dry or wet weather? Do you get in the habit of checking the weather forecast? Writing Did you like writing when you were a child? Why/Why not? What kinds of things you write during a typical day? Why/Why not? Do you think the kinds of things you write will change in the future? Why/Why not? Do you prefer typing or writing things by hand? Why? Puzzle Did you puzzles in your childhood? Do you like doing word puzzles or number puzzles? Which is more difficult for you? When you puzzles, during your trip or when you feel bored? Do you think it is good for old people to puzzles? Names Does your name have a special meaning? How you choose names for your next generation? Are there any differences between how VietNamese name their children now and in the past? Does anyone in your family have the same as you? Geography Have you ever studied geography at school? Do you like geography? Are you good at reading a map? Would you visit a country because of its geographical location? + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) Travelling on public transport Do you often travel on public transports? Why/Why not? Did you use public transport when you were a child? Why/Why not? Do many people use public transport in…/your country? Why/Why not? Will you use public transport more in the future? Why/ Why not? 10 Housework and Cooking Do you some cooking/help your family cook at home now? Did you some house cleaning when you were young? Do you have breakfast at home every day? Do you want to learn how to cook well? 11 Happy - What made you happy when you were little? - What you think will make you feel happy in the future? 12 Library - Do you often go to library? - Did you go go library when you were a kid? - Do VietNamese kids often go to library? 13 Noise Which you think makes louder noise, in cities or in the countryside? What noise we have in cities? What kind of noise cars make? 14 Morning Time Do you get up early in the morning? Do you have the same morning routine everyday? Do you usually eat breakfast at home? Are there any differences between what you in the morning now and what you did in the past? 15 Tidy Are you a tidy person? + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) Do you think people should be tidy all the time? Are you tidier at work or at home? How you usually keep your place tidy? 16 Family & Friends Do you have a large family or small family? How much time you manage to spend with members of your family? Do you have many friends? Why? Why not? Do you prefer to stay alone or with your friends? 17 Arts - What forms of visual art are popular in your country? - Are there any difference between the art in your country and the art in Western countries? - Do you want to be an artist? 18 Music - Do you like music? Why / Why not? - What type of music you like to listen to when you are alone? Why? - Has the music that you listen to changed since you were young? - Do you think older and younger generations prefer different types of music? - Is there any music concert that you want to go to? - Have you got any hobbies or interests? 19 Staying up - Do you go to sleep early or stay up late? - What you when you stay up late? - How you feel when you have stayed up late the night before? 20 Chocolate - Do you like eating chocolate? - Did you give chocolate to someone as a gift? - Did you like chocolate when you were a child? - When was the first time you ate chocolate? - Why you think it’s so popular? - Do you think people use chocolate differently now than in the past? - Is chocolate good for our health? 21 Jewelry - Do you often wear jewelry? - What type of jewelry you like to buy? - Why you think some people wear a piece of jewelry for a long time? + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 22 Small business - Are there many small businesses in the place where you live? - Do you prefer to buy things from a small business or large company? 23 Outer space and stars - Have you ever learnt about outer space and stars? - Are you interested in films concerning outer space and stars? - Do you want to go into outer space in the future? 24 Schools - Where you go to school? - Do you go to a good school? - What changes would you like to see in your school? 25 Weekends - Do you like weekends? - What did you last weekends? - What you usually on weekends? Do you study or work? - Do you make plans for your weekends? 26 Keys - Do you always bring a lot of keys with you? - Have you ever lost your keys? 27 T-shirt - Do you usually wear T-shirts? - Do you like T-shirts with pictures or prints? - Do you think older people who wear T-shirts are fashionable? 28 Singing Do you like singing? Why? Have you ever learnt how to sing? Who you want to sing for? Do you think singing can bring happiness to people? 29 Technology What technology you often use, computers or mobile phones? + Thông tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) What electronic devices have you bought lately? Are there any technology you want to buy? What’s the benefit of technology? 30 Neighbor Do you think neighbors are important? How can we get along with our neighbors? Do you think it's important to have a good relationship with one's neighbours? 31.Birthday 1.What you usually on your birthday? 2.What did you on your birthday when you were young? 3.Do you think it is important for you to celebrate your birthday? 4.Whose birthday you think is the most important to celebrate in Viet Nam? 32 Social Media 1.Do you like to use social media? Do you think your friends use too much social media? Do you want to work in social media? Why? What’s the most popular social media in Viet Nam? Why? 33 Snacks What snacks did you eat when you were young? When you usually eat snacks now? Do you think it is healthy for you to eat snacks? PART & PART Describe a routine you have in your life that you enjoy You should say: + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) What it is How often you it Is it easy to stick to that routine And explain how you feel about it Part What routine people have at home? What routine does the elderly have? What are the benefits of having a routine for kids at school? Describe a time you make a complaint about You should say: When it happened Who you complained to What you complained about And explain why you make a complaint about Part3: What products or services people in your country like to complain about? Would you buy things in the shops which you have made complaints before? Complaint online or in the shop which is better complaint by talk or writing Do you think customers’ complaints will improve products or services? Are there any disadvantages to set up customer service? Describe a problem you had while shopping online or in a store Follow-up Q: What problems people usually have when shopping online? Vietnamese prefer shopping online or offline, why? You should say: When it happened What you bought What problems you had while shopping online And explain how you felt about it Part What kind of service you think is good? What are the differences between shopping online and in stores? What problems customers ofter have while shopping? What you think customers should when there are problems with the products they bought online? Describe a popular place for sports (e.g a stadium or something) You should say: + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) Where it is When you went there What you did there And explain how you felt about this place Part Do young people like to sports? What are the benefits of sports for children? Is it necessary to build public sports spaces? What you think of companies donating sports venues for poor children? Describe a time when you received money as a gift (birthday, wedding) Follow-up Question: Is it a normal thing to give money as a gift in your country You should say: When it happened Who gave you money Why he/she gave you money And explain how you felt about it Part Why people rarely use cash now? When children begin to comprehend the value of money? Should parents reward children with money? Is it good and necessary to teach children to save money? Describe aperson you have met who you want to work/study with You should say: Who this person is How you met this person How long you have known him/her And explain why you want to work/study with him/her Part3: Why should children be kind to their classmates? Can children choose their deskmate? What matters most about a colleague’s personality? Are good colleagues important at work? What kind of people are popular at work? Are knowledgeable people popular at work? Describe a festival or national holiday in your country You should say: + Thông tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) When the festival occurs What you did during it What you like or dislike about it And explain why this a festival or national holiday is important Part3: How people in Vietnam value traditional festivals? What’s the difference between the ways festivals are celebrated now and in the past? Describe an outdoor activity you did in a new place recently You should say: What the activity is Who invited you to participate in it Whether you asked for help in the activity And explain what change you had in the activity Part What outdoor activities people in your country usually do? Why some people not like doing outdoor activities? Do you think that outdoor activities are more beneficial than indoor activities? Why some people like doing extreme sports? Do you think that people living in safe places prefer extreme sports? Describe a programme that you enjoyed very much (e.g on TV or the internet) Follow-up Q: Have you told other people about /this programme? Would you like to watch /this programme again? You should say: What the programme was about Where you watched this programme Who you watched it with And explain why you enjoyed this programme so much Part What programs people like to watch in your country? Do people in your country like to watch foreign TV programs? What's the benefit of letting kids watch animal videos than visiting zoos? (agree/disagree) game shows and chat shows are a waste of time 10 Describe a photo you took that you are proud of Follow-up Q: Do you usually take photo? Who/What did you take photo of? When did you take this photo? + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) What is the photo about? Why you feel proud of the photo? Part Why some people like to record important things with photos? What can people learn from historical photographs? Is taking photos the best way to remember something? Which is better, taking photos or keeping a diary? 11 Describe a movie you watched recently and would like to watch again You should say: What it was about Where you watched it Why you like it And explain why you would like to watch it again Part Where people normally watch movies? What are the differences between watching movies at home and in a cinema? Are actors or actresses important to movies? Why? Why are there fewer people going to the cinema to watch movies? 12 Describe a friend from childhood who you remember very well You should say: Who he/she is Where you met each other What you often did together And explain what made you like him/her Part Do you still keep in touch with your friends from childhood? Why or why not? What you think of online social media? Do you think online social media will replace face-to-face communication? How important is childhood friendship to children? 13 Describe the home of someone you know well and that you often visit Follow-up question: Do you sometimes visit your friends? You should say: Whose home it is How often you go there What it is like And explain how you feel about the home + Thông tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 10 Part What are the differences between houses or buildings in the city and in the countryside? Do you prefer to live in the city or in the countryside? What safety risks are there in residential buildings in cities? Is it expensive to decorate a house or an apartment in the place where you live? 14 Describe a time when you saw a lot of plastic waste (e.g in a park, on a beach etc.) You should say: Where and when you saw the plastic waste Why there were a lot of plastic waste What you did after you saw them And explain what your throughts were about this Part Do you think we should use plastic products? How can we reduce our use of plastic? What kinds of plastic waste are often seen in your country? Why people like to use plastic products? 15 Describe a time when you needed to search for information Follow-up Q: Do you often have to search for those content? You should say: What information you needed to search for When you searched for it Where you searched for it And explain why you needed to search for it Part How can people search for information now? What information can people get from television? With the development of the Internet, is the library still important? Does the development of the Internet have any impact on some disadvantaged people? 16 Describe an object that you think is beautiful Follow-up: you think people love beautiful thing in general? You should say: + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 11 What it is Where you saw it What it looks like And explain why you think it is beautiful Part Do you think there are more beautiful things now than in the past? Why? What beautiful scenery spots are there in your country? Where you think people usually come into contact with beautiful things? Why you think people create beautiful things? Does Vietnam have many places of natural beauty? What are the benefits for people when going to places of natural beauty in Vietnam? 17 Describe something you had to share with others You should say: What it was Who you shared it with Why you had to share it with others And explain how you felt about it Part Do you think kids like to share? Why? How can parents teach their children to share? What you think is the benefit of sharing for children? Is there anything that parents would persuade children to share with others? 18 Describe a story or novel you have read that you found interesting Follow-up Q: What factor makes a novel successful when being converted to films You should say: When you read it What the story or novel was about Who wrote it And explain why you read it Part How does technology help people tell stories? Do you prefer to read e-books or paper books? Why are mystery novels so popular nowadays? What kinds of novels are suitable for film adaptation? + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 12 19 Describe a place in your country that you would like to recommend to visitors/travelers You should say: What it is Where it is What people can there And explain why you would like to recommend it to visitors/travelers Part Is it important to take photos while traveling? Can you trust other people’s travel journals on the Internet? What factors affect how people feel about travel? 20 Describe a person you know who loves to grow plants (e.g vegetables/fruits/flowers etc.) You should say: Who this person is What he/she grows Where he/she grows them And explain why he/she enjoys growing plants Part What you think of the job as a farmer? Are there many people growing their own vegetables now? Do you think it’s good to let kids learn how to plant? What are the differences between traditional and modern agriculture? 21 Describe a time when you forgot/missed an appointment You should say: What the appointment was for Who you made it with Why you forgot it And explain how you felt about the experience Part How people who are busy remember things they need to do? Do you think people should remember family history? What you think of people using calendars to remind themselves of thing? 22 Describe an impressive English lesson you had and enjoyed Follow-up Q: Do you often study English at school? You should say: What it was about + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 13 When you had it What the teacher did And why you enjoyed the lesson Part Why are some kids better at English than others? What human qualities you think would a good teacher? Why some parents want their children to be good at foreign languages? What you think about the situation of learning English in VietNam? 23 Describe a time when you succeeded in doing something that was difficult You should say: What the difficult task was When you succeeded How you overcame the difficulties And explain how you felt when you succeeded Part Is it easy to become a successful person? Would you charity when you succeed? Is there a lot of competition with others trying to achieve the same goals? Do young people today face a lot of difficult decisions? What factors influence people's choices about difficult decisions? How people make difficult decisions? 24 Describe a person who inspired you to something interesting You should say: Who it was When he/she inspired you What she could to inspire you And explain why he/she inspired you Part Which types of people become role models in your society? Do you agree that famous people have more responsibilities than ordinary people? What happens when young people lack good role models? What standards of behaviour should teachers set? 25 Describe a time you made a decision to wait for something You should say: When it happened Who you were with + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 14 What you were waiting for And explain how you felt about the decision Part Do people in your country like to take public transportation? Why some people like a slow-paced life? Is being patient good for people? Why? Are people less patient now than people in the past? Why? 26 Describe a historical period you would like to know more You should say: When it was What you are interested in What you have known And explain why you would like to know more Part Should everyone know history? In what ways can children learn history? Is it hard to protect historical building? How museums teach people history? Will museums be replaced by technology someday? 27 Describe something that you did with one or more people You should say: What it was Who you did it with How long it took you to this And explain why you did it with one or more people Part What kinds of jobs need people to work in a team? How you get along with your neighbors? What can parents with their children to make them happy? How can children improve their social skills? 28 Describe a website you often visit You should say: How you found it What it is about How often you visit it And explain why you often visit it + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 15 Part3 What are the most popular and least popular apps in VietNam? What’s the difference between the Internet and television? Why people like to read the news on the Internet instead of on TV? Is the library still necessary? Why? What kinds of people would still go to the library to read and study? 29 Describe a piece of technology that yoy feel difficult to use You should say When you got it What you got it for How often you use it And explain how you feel about it Part What technology people currently use? Why big companies introduce new products frequently? Why are people so keen on buying Iphones even though they haven’t changed much from one to the next? 30 Describe a place you would like to visit for a short time You should say Where is that place Whom you will go there with What you will there And explain why you would like to visit for a short time Part Do people prefer planned travel? Why places with historical attractions develop tourism more aggressively? Why you think people usually travel? Why does living in tourist cities experience more noise? 31 Describe an unusual meal you had You should say When you had it Where you had it + Thông tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 16 Whom you had it with And explain why it was unusual Part What are the advantages and disadvantages of eating in restaurants? Do you think having dinner at home is a good idea? Do young people like to spend time with their families or friends? What you think are the benefits of having dinner together? Do you think people are less willing to cook meals by themselves these days, compared to the past? 32 Describe the first day you went to school that you remember? You should say When it happened Where the school is How you felt about the experience And explain why you still remember the experience Part What are the reasons for job change? Are big companies better than small companies? Why? What are the advantages and disadvantages coming along with changing jobs? What would parents prepare for their kids when they first go to school? How children socialise with each other? Is socialisation important for children? 33 Describe a time when you missed or were late for a meeting You should say: What happened When it happened Why you missed/were late for it And explain what happened later and how you felt about it Part Are you a punctual person? Do you think it is important to be on time? Do you always avoid being late? Why are people often late for meeting or appointments? Why people miss important events? Are people in your country often late for meetings? 34 Describe a sport you enjoyed when you were young You should say: + Thông tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 17 What it was Where you did it Who you did it with And explain how you felt about it Part Is it important to have a break during work or study? What sports young people like to now? Are there more activities for young people now than 20 years ago? 35 Describe a person you met at a party who you enjoyed talking with You should say: What party it was How you met this person What you talked about And explainwhy you enjoyed talking with him/her Part Under what circumstances people meet new people? Where you think people meet new people? Do you think it is difficult for foreigners to communicate with VietNam people? 36 Describe your favorite place in your house where you can relax You should say: Where it is What it is like What you enjoy doing there And explain why you feel relaxed at this place Part Why is it difficult for some people to relax? What are the benefits of doing exercise? Do people in your country exercise after work? What is the place where people spend most of their time in their home? 37 Describe a character in a film or TV show You should say: What character it is Who acted the character When you saw the film And explain whether you like this character + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 18 Part3: Is it interesting to be an actor/actress? What can children learn from acting? Why children like special costumes? What are the differences between actors/actresses who earn much and those who earn little? What are the differences between acting in a theatre and in a film? 38 Describe a time when you taught a friend/relative something You should say: Who you taught What you taught How the result was And explain how you felt about the experience Part3: What pratical skills can young people teach old people? What skills can young people teach old people besides technology? How can young people teach old people skills? How can we know what to when we want to learn something new? 39 Describe a piece of good news that you heard about someone you are familiar with You should say: What it was When you heard it How you knew it And explain how you felt about it Part3: Is it good to share something on social media? Should the media only publish good news? How does the social media help people access information? What kind of good news people often share in the community? Do most people like to share good news with others? Do people like to hear good news from their friends? 40 Describe a place you visited that has been affected by air pollution (or not clean) You should say: Where it is When you visited this place What kinds of pollution you saw there And explain how this place was affected + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 19 Part 3: How much air pollution in your country? Different about pollution in countryside and city? Why? How can the government encourage people to keep their city clean? 41 Describe an interesting old person you met You should say: Who this person is Where/when you met this person What you did And explain why you think this person is interesting Part 3: Do you think old people and young people can share interests? What can old people teach young people? Are there benefits when one person is interested in another person? Why? 42 Describe a time someone give you a gift that you really want You should say: What it is How you got it What you did And explain how you felt about it Part3: Should employees have their own goals? How should bosses reward employees? What kinds of gifts young people like to receive as rewards? 43 Describe something you did that made you feel proud You should say: What it was How you did it How difficult it was And explain why you felt proud of it Part3: Which is more important, personal goals or work goals? Have your life goals changed since your childhood? Does everyone set goals for themselves? Does everyone set goals for themselves? Do you think material rewards are more important than other rewards at work? + Thơng tin khóa học Package online: https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 20 ... https://ieltsngocbach.com/package + Thơng tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 10 ... lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 11 What it is Where you saw it What it looks... https://ieltsngocbach.com/package + Thông tin lớp trực tiếp khai giảng sớm nhất: https://ieltsngocbach.com/offline + Hotline tư vấn đăng ký học: 0974657403 (email tư vấn: ieltsbach1707@gmail.com) 12