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TỔNG LIÊN ĐOÀN LAO ĐỘNG VIỆT NAM TRƯỜNG ĐẠI HỌC TÔN ĐỨC THẮNG KHOA QUẢN TRỊ KINH DOANH BÁO CÁO MÔN PHƯƠNG PHÁP NGHIÊN CỨU YẾU TỐ LÀM HẠN CHẾ DỊCH VỤ THANH TỐN VÍ ĐIỆN TỬ TRONG LĨNH VỰC NHÀ HÀNG KHÁCH SẠN GIỮA ĐẠI DỊCH COVID-19 Giảng viên hướng dẫn: TS Phùng Minh Tuấn Nhóm thực hiện: KTC Ca: Thứ: TP HCM, THÁNG NĂM 2021 HƯỚNG DẪN XÂY DỰNG BẢNG TIÊU CHÍ ĐÁNH GIÁ (RUBRIC) MÔN PHƯƠNG PHÁP NGHIÊN CỨU TRONG KINH DOANH MÃ MH: 701014 Cuối kỳ (50%) Hình thức: Nộp Báo cáo 1.1 Điều kiện đủ ⁃ Có điểm q trình điểm kỳ ⁃ Tham gia tất buổi thực hành lớp ⁃ Tìm hiểu nghiên cứu viết trình bày báo cáo/ nghiên cứu theo APA 1.2 Nội dung Nội dung tiêu chí Hình thức trình bày 1.1 Trình bày quy thứ đ hướng (font, trang, m lục, b biểu,…)* 1.2 Không lỗi đánh máy, lỗi tả, trích dẫn tài liệu khảo ** t 1.3 tài Trình liệu t khảo chuẩn APA Nội dung 2.1 Nội dung 03 chư đầu (C sửa bổ thêm biệt s k với ban giảng phân trách nh cho thành viên nhóm tr bài) p Ví Nguyễn A _ chịu trách 2.2 Bảng câu hỏi 2.3 Lấy liệu (c theo key paper) đặc 2.4 Mơ thống kê biến định tính (chương 4) 2.5 định thuyết nghiên K cứu (chư 4) + Robusted 2.6 Phát biểu hàm quản (Chương 5) TÀI LIỆU THAM KHẢO Tài liệu tham khảo tiếng Việt https://saigonday.vn/viet-nam-lot-vao-top-tang-truong-nhanh-o-chau-ave-vi-dien-tu/ Tài liệu tham khảo tiếng Anh S Khanra, A Dhir, P Kaur, R.P Joseph (2021) Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic Journal of Hospitality and Tourism Management, 46, 26– 39 https://doi.org/10.1016/j.jhtm.2020.11.004 Anderson, J C., & Gerbing, D W (1988) Structural equation modelling in practice: A review and recommended two-step approach Psychological Bulletin, 103(3), 4–11 https://doi.org/10.1037/0033-2909.103.3.411 Bailey, A A., Pentina, I., Mishra, A S., & Ben Mimoun, M S (2017) Mobile payment adoption by US consumers: An extended TAM International Journal of Retail & Distribution Management, 45(6), 626–640 Beyer, H., & Holtzblatt, K (1998) Contextual design: Defining customercentered systems Interaction, 6(1), 32–42 https://doi.org/10.1145/291224.291229 Bhatiasevi, V., & Yoopetch, C (2015) The determinants of intention to use electronic booking among young users in Thailand Journal of Hospitality and Tourism Management, 23, 1–11 https://doi.org/10.1016/j.jhtm.2014.12.004 Browne, M W., & Cudeck, R (1992) Alternative ways of assessing model fit Sociological Methods & Research, 21(2), 230–258 https://doi.org/10.1177/0049124192021002005 Byrne, B M (2010) Structural equation modelling with AMOS: Basic concepts, applications, and programming (multivariate applications series) New York: Taylor & Francis Group, 396, 73–84 Carton, F., Hedman, J., Damsgaard, J., Tan, K T., & McCarthy, J B (2012) Framework for mobile payments integration Electronic Journal of Information Systems Evaluation, 15(1), 14–25 49 Chang, Y., Wong, S F., Libaque-Saenz, C F., & Lee, H (2018) The role of privacy policy on consumers’ perceived privacy Government Information Quarterly, 35(3), 445–459 https://doi.org/10.1016/j.giq.2018.04.002 10 Chen, C S (2013) Perceived risk, usage frequency of mobile banking services Managing Service Quality: International Journal, 23(5), 410–436 https://doi.org/10.1108/MSQ-10-2012-0137 11 Choudrie, J., Junior, C O., McKenna, B., & Richter, S (2018) Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework Journal of Business Research, 88, 449–465 https://doi.org/10.1016/j.jbusres.2017.11.029 12 Cobanoglu, C., & Demicco, F J (2007) To Be secure or not to Be International Journal of Hospitality & Tourism Administration, 8(1), 43–59 https://doi.org/10.1300/J149v08n01_03 13 Cruz, P., Neto, L B F., Munoz-Gallego, P., & Laukkanen, T (2010) Mobile banking rollout in emerging markets: Evidence from Brazil International Journal of Bank Marketing, 28(5), 342–371 https://doi.org/10.1108/02652321011064881 14 Dash, S (2020) Paytm’s payment gateway has grown by 2400% over the last three years Business Insider India, 27 January http://tiny.cc/paytmtravel 15 David-West, O., Iheanachor, N., & Kelikume, I (2018) A resource-based view of digital financial services (DFS): An exploratory study of Nigerian providers Journal of Business Research, 88, 513–526 https://doi.org/10.1016/j.jbusres.2018.01.034 16 Davis, F D., Bagozzi, R P., & Warshaw, P R (1989) User acceptance of computer technology: A comparison of two theoretical models Management Science, 35(8), 982–1003 https://doi.org/10.1287/mnsc.35.8.982 17 De Kerviler, G., Demoulin, N T., & Zidda, P (2016) Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers? 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