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1 Writing an informal email Dear Anne, It’s amazing to get your letter and hear all your news, especially the news about you V-ing to V this summer You asked me about the… Since … , it would be perfect for S.O to … Also, it would be great if you could V In this way, it’s ideal to have chances in order to Thank you for your invitation; unfortunately, I had to focus on preparing my examinations so I certainly would spend a couple of hours on the weekend experiencing interesting activities with you in … That’s all the information you requested Just give me a call if you have any questions Anyway, I must go and get on with my test Looking forward to hearing from you soon Best wishes, TASK 1.1 Your English-speaking friend, Mary, whom you haven't met for a long time, sent you an email Read part of her email below: Do you remember me? We met when you visited my high school in Oxford during your summer trip to England years ago We haven't heard from each other for a long time, right? Anyway, how are you? What have you been doing? You always wanted to be a teacher! Here is some of my news I'm studying Law at Oxford University I think I have changed a lot over the years I don't like thrillers anymore I prefer history books now Do you remember Pete, the tall thin guy with glasses? He's on the same course as me We are best friends now! Well, I must finish now because I have an exam tomorrow It would be really good if we could get together again Write back soon and tell me all your news Mary Write a reply to Mary In your email, you have to tell her you still remember her and the time you visited her high school, tell her all your news and ask her to send your regards to Pete You should write at least 120 words 162 words Dear Mary, It’s fantastic to get your letter and hear all your and Pete’s news, especially the news about you and Pete always being healthy and becoming classmates at university It’s been such a long time Of course, I still remember you and the great time and lots of nice memories we spent with each other in Oxford during my vacation to England You know, it's an ideal time for me to have opportunities to interact with more native speakers as well as broaden relationships I’m a student majoring in Chemistry at Vietnam France University USTH and also working part-time as a research assistant at the Vietnam Academy of Science and Technology I will be a teacher of Chemistry after graduation As the best student of the course I’m taking at university, I have been awarded a two-week trip to Oxford this December Just think and tell me what we’re doing then Please send my best regards to Pete Best wishes, TASK 1.2 You have recently moved to a different house Write a letter to an English-speaking friend In your letter • explain why you have moved • describe the new house • invite your friend to come and visit 182 words Dear Thomas, It’s fantastic to get your letter and hear all your news, especially the news about you and your family are always healthy and happy I’m writing to let you know that my family have moved to a bigger house You know, we have had disappointments with the old house due to the cramped and noisy neighborhood So we started looking and one thing led to another and finally, here we are in our new home I’m sure you’ll like it We have three bedrooms now, brilliant two bathrooms, and a distinctive kitchen My son is keen on it because there is much more space in the spacious living room and the garden outside Why don’t you come round this weekend and see what you think of our new place? We would all love to see you and if the weather is good we can have a barbecue in the garden Our new address and phone number are below, so give us a call and let us know when to expect you Looking forward to hearing from you soon Best wishes, TASK 1.3 You should spend about 20 minutes on this task You live in Ho Chi Minh city You just took a trip to Ha Long Bay with an English friend named Daisy You received an email from her after she returned to London Read part of her email below I hope you like the photos we took in Ha Long Bay Did you get home all right? I'm back at work now, but it's a bit difficult to start again I wish we were still on holiday Why don't we plan another spring trip if you've got time and money? Any suggestions where we could go? Write a reply to Daisy in your email, you have to tell her that you really like the photos and the time you got together, describe a problem you had at the airport to her and suggest the time and place for the next trip You should write at least 120 words 172 words Dear Daisy, It’s fantastic to get your letter and I’m glad to know that you and your family are always healthy and happy after exploring the trip to Ha Long Bay Thank you for sending me the photos I’m really keen on them because they remind me for the great time we spent with each other in Ha Long Bay I believe that you enjoyed the breathtaking scenery here so much As you probably know, I had a bit of trouble at Tan Son Nhat airport because of the accidental power-cut but I got home safely in the end I’m afraid I won’t be able to get away this spring as I have to visit my grandparents in Central Vietnam What about a trip to Hanoi, the capital city of Vietnam next summer? I will have graduated from university by next June, and I’ve got a whole month to take a break before starting my first job Well, it’s time to study now Looking forward to hearing from you soon Best wishes, TASK 1.4 You should spend about 20 minutes on this task You live in Ho Chi Minh City You moved to Manchester to study English three months ago You have just received an email from a friend of mine, Sara from London Read part of her email below What's Manchester like? I bet the weather's not too good! Have you still got that part-time job in the fast-food restaurant? It must be a good way of speaking to new people and making friends What about the family you're staying with? Do you go out much in the evening? I hope the English classes are going well Sara Write a reply to Sara In your email, you have to describe Manchester and the weather there, tell her about your part-time job, the family you are staying with, and your activities in the evening, and finally you have to write about your English classes there You should write at least 120 words 247 words Dear Sara, It’s fantastic to get your letter How are you doing lately? I hope everything is going well for you I apologize I haven’t written to you as I’m extremely busy You asked me about Manchester and its climate Manchester is a well-known country of its art, media and higher education center Also, it has numerous stunning pictures and breathtaking mountain coastal areas It has a tropical climate with warm summer and cool winter The highest daily temperatures are regularly 200C during the sunny days from July to August, it would be perfect for visitors to some sightseeing and explore this country I’m working as a temporary server at a fast-food restaurant and work the afternoon shift from 2p.m to 10p.m, so I don’t have much time to take part in experiencing interesting activities in the evening with my friends In terms of accommodation during my course, I’m staying in a homestay with a local family It’s a good chance for me to practice foreign language with native speakers Moreover, by communicating with them on a daily basis, my knowledge of the cultures and traditions of this country could be improved a lot Concerning the English course, I’m really keen on practicing it since I’d like sharpen my language skills in an English-speaking country like such Besides, I could have countless opportunities to interact with more people as well as broaden relationships Well, it’s time for work now Looking forward to hearing from you soon Best wishes, TASK 1.5 You should spend about 20 minutes on this task You received an email from your American pen pal, Jack He asked you for some information before going to your country Read part of his email below: Hi, how are things? My semester has just finished and I am thinking of going to Vietnam to study Vietnamese Are there any Vietnamese courses for beginners at your school? Because I am a student, I don’t have much money What kind of accommodation is suitable for me to stay for a month? Do you have any advise for me to improve my Vietnamese skill? Write an email responding to Jack You should write at least 120 words You not need to include your name or addresses Your response will be evaluated in terms of Task Fulfilment, Organization, Vocabulary and Grammar 156 words Dear Jack, It’s fantastic to get your letter and hear all your news, especially the news about you coming to pick up my native language You asked me about the affordable course for newcomers I’d like to suggest the MTEC Center, which offers students cost-effective foreign language instruction Here, the 24 lesson course for beginners costs around $100 to enroll in In terms of the best staying location during your course, it would be perfect if you could stay in a homestay with a local family This is because it’s a good chance for you to practice foreign language with native speakers Also, by communicating with them on a daily basis, your knowledge of cultures and tradition of my country could be improved a lot as well as your Vietnamese skills That’s all the information you requested Just give me a call if you have any questions Looking forward to hearing from you soon Best wishes, Task 1.5 You have received this email from an English-speaking boy called Simon .I would like to get to know someone from your country and a friend has told me that you would like to practice your English Perhaps we could email each other Could you tell me a bit about yourself and your family? Could you suggest how we might meet sometime in the future? Write your email in at least 120 words in an appropriate style Dear Simon, It’s fantastic to get your letter and I’m glad to know that you’re interested in my country You asked me about myself and my family I have been working as a research assistant at the Vietnam Academy of Science and Technology so I spend most of my time to reading materials related to my major field of study such as papers in the Journal Electrochemical and handbooks of Chemistry However, I find some trouble when approaching English materials because of the limitations of my reading and listening skills Therefore, I’d like us to email each other to help me improve my English At the moment, I live at home with my parents, which is convenient so I don’t have to housework and my meals are cooked for me My younger sister is a university student Although she is four years younger than me, we get on quite well We both enjoy windsurfing and music What about you? Have you ever been to Vietnam? It would be great if you could come over one day and we could fix up a meeting Why don’t you let me know your plans? That’s all the information you requested Just give me a call if you have any questions Looking forward to hearing from you soon Best wishes, Task 1.6 You should spend about 20 minutes on this task You received an email from your English friend, Jane She asked you for some information about the way to keep fit Read part of her email below I enjoy my job but I often sit at a computer all day I don’t get much exercise so I often feel tired I consider going to the gym but I often work very late Could you recommend something else I should to keep fit? Do I really need an instructor or I can by myself? Also, I need to buy any equipment to exercise? Does it cost much to buy them? I look forward to your reply Write an email responding to Jane You should write at least 120 words You mustn’t include your name or addresses Dear Anne, It’s fantastic to get your letter and hear all your news, especially the news about you keen on working out to enhance yourself health You asked me the best kind of sports for providing health Well, you have been working as a research assistant five days a week from 8a.m to very late at the Vietnam Academy of Science and Technology so if I were you, I would spend a couple of hours in the early mornings participating in a yoga course at the sports center, which is instructed by experienced expertise Also, when taking part in practice, since it will cost about 50 dollars per months, you don’t prepare any equipment However, in terms of yoga clothing, it would be perfect if you option a variety of sports clothes which depend on materials such as polyester and cotton fabric that have good sweat absorption and are extremely elastic That’s all the information you requested Just give me a call if you have any questions Looking forward to hearing from you soon Best wishes, Task 1.4 You should spend about 20 minutes on this task A Canadian friend, Matt, recently visited you and has just sent you a letter Read part of his letter below You mentioned when I was there that you would like to come to my town to study next year Please let me know how long you’re thinking of coming for and what would you like to study so I can find information for you Also, if you come in the summer we could a trip together either to the Rocky Mountains or to Vancouver Which would you prefer? If you like I could arrange for you to share a flat with some friends of mine Would you be interested? Write a letter responding to him You should write at least 120 words You are not allowed to include your name Dear Matt, It’s fantastic to get your letter I’m glad to know that you and your family are always healthy and happy after exploring my country You asked me about my major field of study You know, I have been working as a research assistant at the Vietnam Academy of Science and Technology, so I’m eager to spend two years reading for an MBA, majoring in chemistry at the University of San Francisco to enhance my expertise In terms of accommodation, I have had the experience of sharing a flat with friends for four years in college, so I would like to live alone so that I could concentrate on my studies Concerning the best tourist destination, your country has numerous stunning and breathtaking mountain coastal areas, it would be perfect if you could arrange a travel plans to the Rocky Mountains to discover and take time off That’s all the information you requested Just give me a call if you have any questions Looking forward to seeing you soon Best wishes, Task 1.5 You should spend about 20 minutes on this task You received an email from your English friend, Jane She asked you for some information about the holiday destination in your country Read part of her email below: Hi, how are things? I am going to have a summer break after my final exam I think I will spend about a week in your country Could you recommend a good place for me to stay during my holiday? I really like outdoor activities So, what activities can I join there? If it’s possible, I’d like to try the local food Where can I find some delicious ones? Write an email responding to Jane You should write at least 120 words You not need to include your name or addresses Your response will be evaluated in terms of Task Fulfilment, Organization, Vocabulary and Grammar Dear Jane, It’s amazing to get your letter and hear all your news, especially the news about you exploring my country in this summer You asked me about the best staying location during your vacation, since Vietnam has numerous stunning picture and breathtaking mountain coastal areas, it would be perfect for visitors to go sightseeing and to stay at Salinda Phu Quoc Island Resort & Spa in the summer And while you are there, if I were you, I would take part in experiencing interesting activities such as sailing, windsurfing and diving In terms of distinctive cuisine, they have a variety of specialty dishes in local restaurants like seafood, jaggery beefcakes, garlic toast that can’t be found anywhere in Vietnam That’s all the information you requested Just give me a call if you have any questions Anyway, I must go and get on with my test Looking forward to seeing you this summer soon Best wishes, Task 1.7 You should spend about 20 minutes on this task You have joined a program that connects people with pen friends in another country, and you have just received your first letter from your pen friend This is part of the letter you received from your pen friend It was really nice to talk to you I hope to travel to your country one day Can you tell me a bit about your everyday life? What is the typical food eaten in your country? How 's the weather in your country? Write a letter responding to her You should write at least 120 words You are not allowed to include your name and address Dear Anne, It’s fantastic to get your letter telling me all about Mexico I’d love to visit, if I got the chance! You asked me about my daily routines Well, I’m a high school teacher at the moment, majoring in Chemistry I also work part-time as a tutor for high schoolers, which enables me to raise my income to meet living costs In my leisure time, I’m keen on reading books or getting together with friends In terms of distinctive cuisine, we have a variety of specialty dishes such as seafood, street break and garlic toast and traditional food on special occasions like Banh Chung that can’t be found anywhere in other countries As far as how the weather was there Well, I live in the North of Vietnam which has four distinct seasons, namely Spring, Summer, Autumn and Winter whereas there are two seasons: dry and wet in Southern Vietnam Most of the year it’s beautiful and sunny, though in the summer it can sometimes be boiling hot! Our winters are pretty cold and even frozen in some areas Looking forward to hearing more about beautiful Mexico Best wishes, Task 1.8 Your friend - Jane write a letter to reply your invitation to your party This is a part of her letter Thank you for inviting me to your party this weekend Please tell me about the guests Are there any requirements for clothes? Which is the most convenient way to go from my workplace to your party? I look forward to your reply Write a letter answer Jane's questions You not need to include your name or addresses Your response will be evaluated in terms of Task Fulfillment, Organization, Vocabulary and Grammar You should spend about 20 minutes on this task Dear Anne, It’s fantastic to get your letter and hear all your news, especially the news about you coming to participate in my celebration You asked me about the guests I have invited some close friends from high school and university We are a young, vibrant group of predominantly 20 years old university students My parents and my younger sister who is a high school are also going to attend the party There are 20 people altogether From your workplace, the most convenient means of transport to take is a taxi It will cost about 10 dollars to get to my party venue at 20 Tran Hung Dao street However, there is another way, which is the grab bike from your company to my celebration You can book it with less than dollars right outside your building Concerning clothing, since my birthday party is decorated in a vintage manner, if I were you, I would show up wearing a long maxi dress or T-shirt combined with a swing skirt However, it’s important for you to wear outfits which make you feel comfortable and self-aasured That’s all the information you requested Just give me a call if you have any questions Looking forward to seeing you on my birthday Best wishes, Task 1.9 GYM Đề ULIS Dear Thomas, It’s fantastic to get your letter I’m glad to know that you and your family are always healthy and happy I think that is the result of doing exercise frequently You asked about the best time for working out Most of the time, you have been working as a research assistant five days a week from 8a.m to 5p.m so why don’t you spend a couple of hours in the early mornings taking part in a gym course at the sports center In terms of gym clothing, if I were you, I would option a variety of sports clothes which depend on materials such as polyester and cotton fabric that have good sweat absorption and are extremely elastic In this criteria, it would be convenient if you purchase from online stores to the instructions about the size That’s all the information you requested Just give me a call if you have any questions Looking forward to hearing from you soon Best wishes, Task 1.10 BOOK Đề ULIS è Answer Dear Anne, It’s amazing to get your letter I’m glad to know that you and your family are always healthy and happy, especially the news about you picking up some books to study You asked me about what sort of books am I reading You know, I have been working as a research assistant at the Vietnam Academy of Science and Technology so I only spend decent time reading materials related to my major field of study such as papers in the Journal Electrochemical or handbooks of Chemistry to enhance my expertise In terms of some book recommendations, in the summer, you and your family have any travel plans? If I were you, I would begin by looking through travel publications and user reviews to have suitable option for a vacation with members’ family That’s all the information you requested Just give me a call if you have any questions Looking forward to hearing from you soon Best wishes, Task 1.11 PIANO Đề ULIS è Answer Dear Anne, It’s fantastic to get your letter and hear all your news, especially the news about you entering to participate in a piano course at the art center You asked me about the best time for learning in the center Most of the time, we have been studying six days a week from 7a.m to 5p.m, so why don’t you spend a couple of hours on the weekend, specifically, from 7p.m to 9p.m on Saturdays and Sundays In this way, it would be perfect for you to relax as well as take time off after weekly learning busy Also, if I were you, I would arrange 30 minutes in the early morning Mondays, Wednesdays and Fridays to brush up on the lesson In terms of That’s all the information you requested Just give me a call if you have any questions Looking forward to hearing from you soon Best wishes, Writing an formal email (INFORMATION) Dear Mr Watson, → yours sincerely, Dear Sir or Madam, → yours faithfully, I am writing in response to your email regarding the information of … that I have received recently As you might know, In the first place, I hope that this information is of great assistance to you Please not hesitate to contact me if you require further information I am looking forward to hearing from you Task 2.1 This is part of a letter you received from the manager of the local bus service (Mr Watson) Thank you for choosing Hanoi Bus Please help us by taking a few minutes to tell us about the service that you have received so far Are you satisfied with our bus service? Is there anything you want to change? Write an email to the manager to give your feedback on the bus service You should write at least 120 words You not need to include your name or addresses Your response will be evaluated terms of Task Fulfillment, Organization, Vocabulary and Grammar Dear Mr Watson, I am writing in response to your email regarding the bus service that I have received recently As you might know, I use local bus routes on a daily basis when commuting in and out of central Hanoi Therefore, I would like to give you some feedback on using buses In the first place, I would like to know you that I am satisfied with your bus service In fact, I cannot afford to drive a car so I rely on them as my main means of transport to get around, especially to my workplace and I have never been late for work The buses always arrive punctually which makes me feel absolutely pleased Moreover, the bus stops are pretty clean and comfortable in case I get there soon and have to wait for the bus Another reason that I like about your bus service is that the cost is very affordable It will get even cheaper if I buy a monthly ticket However, there are several things which could be improved to make your bus service better The first one is that I find the bus air conditioner system does not work It would be great if you could have your buses serviced regularly to make sure that they are in good condition and running smoothly Finally, I wonder if you could expand your bus stop network to some areas that are far from the center of the city I am sure more people will use your bus service instead of their personal vehicles I hope that this information is of great assistance to you Please not hesitate to contact me if you require further information Yours sincerely, Task 2.2 This is part of an email you received from the company that organizes your activity course on summer holiday in a foreign country It is our great pleasure to organize your trip to London In order to make better preparation for it, I would like to know some more information First of all, which would you prefer, living with local people or living in the university hostel? Besides, would you like to attend a language session with us Dear Sir or Madam, I am writing in response to your email regarding my journey to your country next month In terms of accommodation, it would be great if I could stay in a homestay with a local family This is because it is a good chance for me to practice foreign language with native speakers In addition, I could enjoy traditional dishes by them, thereby gaining understanding about your country’s cuisine Moreover, by communicating with them on a daily basis, my knowledge of cultures and traditions of your nation could be improved a lot Concerning the language session, I am really keen on practicing in it since I would like sharpen language skills in English-speaking country like yours Besides, I can have countless opportunities to interact with more people as well as broaden relationships I hope that this information is of great assistance to you Please not hesitate to contact me if you require further information I am looking forward to hearing from you Yours faithfully, Task 2.3 You should spend about 20 minutes on this task This is part of a letter you received from Mr Smith, a birthday organizer It is our pleasure to help you organize your friend’s birthday party In order to prepare for it, we would like to ask you about the number of guests and their age group What activities you think would be suitable for them? Also, please let us know if you have chosen the food and drinks for the party Write a letter to Mr Smith to answer his questions You should write at least 120 words You not need to include your name or addresses Your response will be evaluated in terms of Task Fulfillment, Organization, Vocabulary and Grammar Dear Mr Smith, I am writing in response to your email regarding my friend’s birthday party next weekend My friend has invited some close friends at high school and university We are a young, vibrant group of predominantly 20 years old university students Her parents and her younger brother who is a high school student are also going to attend the party There are 20 people altogether In term of the activities, first I would suggest that everyone enjoy a meal together and sing the happy birthday song After that, it would be perfect if we took part in some interesting activities such as dancing, singing karaoke songs, playing some funny games and so on Concerning the food and drinks for the party, we have not chosen them yet, so could you please recommend some delicious dishes at your restaurant? Finally, please prepare a birthday cake with 20 candles for my friend I hope that this information is of great assistance to you Please not hesitate to contact me if you require further information I am looking forward to hearing from you Yours sincerely, Task 2.4 You should spend about 20 minutes on this task You are helping to organize a concert at your college The local English language newspaper is sending a reporter, Jane Nolan, to the concert You have received a letter from Jane Nolan Read part of the letter from her below: I am pleased to say that I am able to come to your college concert on 6th July Our readers are always interested in events like these I would be grateful if you could give me a little more information about the concert What kind of music will be performed? I will need to take photos, so could you tell me when I will have the best opportunity to this? Also could you let me know who I should interview and why? I look forward to hearing from you Write a letter responding to Mrs Nolan You should write at least 120 words You are not allowed to include your name Dear Mrs Nolan, I am writing in response to your email regarding the concert at our college next weekend In terms of the sort of music, the event would feature solo violinist Bui Cong Duy who is our university’s alumnus, as well as well-known orchestra and choir bands to celebrate the 20th anniversary of the founding of the Vietnam National University Concerning the best time to interview and take photographs, the concert will be organized at our university’s hall, so we arranged a good-viewing place where everyone could take pictures whenever they would like Moreover, it would be perfect if you could capture moments that highlight the artists when they are performing In addition, there are a few minutes at the end of the concert for an interview If you ask politely, the concert’s guests and the artists will permit you to conduct an interview to gain an understanding of their experiences and career I hope that this information is of great assistance to you Please not hesitate to contact me if you require further information I hope that you will have an unforgettable concert with us I am looking forward to hearing from you Yours sincerely, Writing an formal email (COMPLAINT) Dear Sir or Madam, Yours faithfully, I am writing to express my dissatisfaction with … from your … I have been a loyal customer for many years and have always been pleased with the quality of … as well as the service However, I would be delighted if you would kindly … whichever is more convenient I trust you will take my complaints seriously and make every effort to improve your service in the future I am looking forward to hearing from you at your earliest convenience Dear Mr Smith, Yours sincerely, Task 3.1 complaining about a product You have recently made a purchase from your local department store However, when you arrived home you found a fault with it Write a letter to the manager Say what the product is, explain the problem and say what you'd like to be done about it Dear Sir or Madam, I am writing to express my dissatisfaction with a long sleeves sweater purchased from your store on Nguyen Trai street, Hanoi, on July 25, 2022 I have been a loyal customer for many years and have always been pleased with the quality of your products as well as the service I recently washed the sweater in cool water, as per the instructions on the label However, when I removed the sweater from the machine, the garment was stretched out of shape and no longer fit I phoned the store last Tuesday (July 30) and spoke to the department manager, Mr Smith, who was rather rude on the phone and informed me that I am not able to get a replacement sweater as it was purchased at a reduced price Therefore, I feel frustrated to be treated in such manner However, I would be delighted if you would kindly replace the sweater or refund my money, whichever is more convenient I am looking forward to hearing from you at your earliest convenience Yours faithfully, Task 3.2 complaining about a behavior Dear Sir or Madam, I am writing to express my dissatisfaction with my treatment at your store I have been a loyal customer for many years and have always been delighted with the quality of the clothing as well as the service However, last Tuesday I was shocked by the behavior of one of your sales assistants Firstly, she was clearly making a personal phone call when I entered the store and did not ask me if I needed any assistance After browsing for a while I found a skirt that I was interested in, but I had to more than ten minutes for her to finish her phone call and help me When I had her attention, I asked her whether she had the skirt I wanted in a large size, and she answered very rudely that they did not and suggest that I was too large for all their clothes As you could imagine, I left feeling extremely upset I feel that I deserve an apology for your assistant’s behavior I also trust you will take my complaints seriously and make every effort training for employees to improve your service in the future I am looking forward to hearing from you at your earliest convenience Yours faithfully, Task 3.3 complaining about a service You have recently returned from a trip However, you were dissatisfied with the service you received at the hotel where you were staying Write a letter to the manager of the hotel Give the details of when you stayed, explain why you were unhappy with service and say what you'd like to be done about it Dear Sir or Madam, I am writing to express my dissatisfaction with the service I received whilst staying at your hotel during my vacation between 25th to 30th of June this year Although your hotel is ranked as a four star, I found that the rooms were not cleaned on a daily basis, and my bed was made up every two days In addition, the shower only worked from the hours of 6.00 to 8.30 in the morning, and 7.00 to 9.30 at night Consequently, if I arrived back the hotel during the day, it was impossible for me to take a shower The food in the restaurant was similarly disappointing It was not only extremely overpriced but the quality was very poor Therefore, I was forced to have to eat out in local restaurants I trust you will take my complaints seriously, and make every effort to improve your service in the future I would be also delighted with a discount on my bill (receipt enclosed) I am looking forward to hearing from you at your earliest convenience Yours faithfully, Task 3.4 complaining about a service You share the room with another person in the dormitory However, your roommate often invites friends to the room, which affects your study Sometimes, she/ he even holds parties in the room or borrows your things without permission Write a letter to the dormitory manager to ask for a single room and give comments on these issues Dear Sir or Madam, I am writing to express my dissatisfaction with my accommodation on the university campus I am now staying with another person in room 403 in the university dormitory However, my roommate often invited your friends to the room They often talk and laugh very loudly Besides, sometimes she also organized parties in the room, which was too noisy As a result, I could not concentrate on my study and I got bad marks in the last semester It is even worsened that she often borrows my things without permission I talked to her and tried to solve these problems but she kept doing the same things Therefore, I hope that you will arrange a single room for me so that I could study better I am willing to pay for the rental fee if necessary I am looking forward to hearing from you at your earliest convenience Yours faithfully, Writing an formal email (APPLICATION) Task 4.1 xin viec Dear Mr Smith, I am writing in response to the announcement about enlisting some positions in the vietnamwork.com of your corporations I graduated in 2015 with a bachelor’s degree major Chemistry from Hue National University of Education and spent the first four years of my career working as a Chemistry teacher for a local high school - Hai Bai Trung During this time, I enrolled in the Vietnam National University of Science and read for a master’s degree in the department of Analytical Chemistry in 2019 I am now preparing to continue studying for a PhD degree However, my husband has been working as a researcher at the Vietnam Academy of Science and Technology in Hanoi Therefore, I am seeking to recruit a Chemistry teacher position at Vinschool in Nam Tu Liem district, Hanoi If given the opportunity, I am confident that I could make a valuable contribution to the teaching of the school I have enclosed my resume which outlines my qualifications and experience and an open letter of recommendation from the old workplace I am looking forward to hearing from you at your earliest convenience Yours sincerely, Task 4.2 xin hoc bong Dear Professor Smith, I am writing to submit my application for the PhD scholarship in Chemistry I graduated in 2015 with a bachelor’s degree major Chemistry from Hue National University of Education and spent the first four years of my career working as a Chemistry teacher for Hue University of Medicine and Pharmacy During this time, I enrolled in the Vietnam National University of Science and read for a master’s degree in the department of Analytical Chemistry in 2019 I completed my dissertation on Electrochemical and published several articles in “The Journal of Nano Energy and Advanced Material” I have also instructed as a guest lecturer in many prestigious universities including the University of Phenikaa and the University of Can Tho I believe that the advanced knowledge and understanding I would gain from pursuing a PhD would put me in a strong position to assist in teaching and researching at universities I am looking forward to hearing from you at your earliest convenience Yours sincerely, ... Best wishes, TASK 1.2 You have recently moved to a different house Write a letter to an English-speaking friend In your letter • explain why you have moved • describe the new house • invite your... on this task A Canadian friend, Matt, recently visited you and has just sent you a letter Read part of his letter below You mentioned when I was there that you would like to come to my town to... you be interested? Write a letter responding to him You should write at least 120 words You are not allowed to include your name Dear Matt, It’s fantastic to get your letter I’m glad to know that

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