MINISTRY OF EDUCATION AND TRAINING STATE BANK OF VIETNAM BANKING UNIVERSITY OF HO CHI MINH CITY Major BUSINESS ADMINISTRATION Title FACTORS AFFECTING WORK PERFORMANCE AT HO CHI MINH COMMODITIES TRADIN[.]
MINISTRY OF EDUCATION AND TRAINING STATE BANK OF VIETNAM BANKING UNIVERSITY OF HO CHI MINH CITY Major: BUSINESS ADMINISTRATION Title: FACTORS AFFECTING WORK PERFORMANCE AT HO CHI MINH COMMODITIES TRADING JSC (HCT) TRAN MANH VU Student ID: 050607190645 ADVISOR by Dr BUI DUC SINH HCM City, June 2022 Examined by Advisor, Dr Bui Duc Sinh …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… Signature Examined by Committee …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… Signature CONTENTS Acknowledgements Abstract CHAPTER OVERVIEW OF COMMODITIES TRADING 1.1 Definition 1.2 How Commodity Markets Work 1.3 History of Commodity Markets 1.4 Types of Commodity Markets 1.5 Commodity Market Trading vs Stock Trading 1.6 Commodities trading in the world 1.7 Commodities trading in Vietnam 1.8 Summary of the chapter CHAPTER INTRODUCTION 2.1 Problem Formulation 2.2 Research objectives 13 2.3 Scope of the study 14 2.4 Outline of the study 14 2.5 Summary of the chapter 16 CHAPTER LITERATURE REVIEW 17 3.1 Definitions 17 3.1.1 Employees 17 3.1.2 Work performnace 17 3.2 Previous research 18 3.3 Theoretical Basis 19 3.3.1 Theory of Compliance 19 3.3.2 Theory of Work Attitude 20 i 3.3.3 Theory of Work Outcome 22 3.3.4 Theory of Self-Improvement 23 3.3.5 Theory of Engagement 24 3.4 Theoretical Framework 25 3.5 Hypothesis 27 3.5 Summary of the chapter 29 CHAPTER THE METHODOLOGY 29 4.1 Purpose of the study 29 4.2 Sample selection 30 4.3 Validity and reliability 31 4.4 Summary of the chapter 32 CHAPTER DATA ANALYSIS AND RESULTS 33 5.1 Scale Reliability 33 5.2 Exploratory Factor Analysis (EFA) 34 5.2.1 Independent variables scales 34 5.2.1 Dependent variables scales 36 5.3 Regression Analysis 37 5.4 Assessing normality of the residuals 39 5.4.1 Frequency Histogram: 39 5.4.2 Normal P-P Plot: 40 5.4.3 Scatter plot: 40 5.5 Summary of the chapter 41 CHAPTER IMPLICATIONS AND CONCLUSIONS 42 6.1 Work Outcome 42 6.2 Engagement 42 6.3 Self-improvement 43 6.4 Work Attitude 43 6.5 Limitations of study and future reseacrch 44 6.6 Sumamry of the chapter 45 ii References 46 Appendix 50 Questionnaire 50 Statistical Tables 53 iii LIST OF FIGURES Figure 1.1 MXV logo Figure 1.2 HCT logo Figure 1.3 HCT’s Certificate of Business registration 10 Figure 1.4 Top of Vietnam Commodity Broker Exchange market share 11 Figure 1.5 Pie chart: The proportion of achieving KPI targets in Q1 12 Figure 1.6 Pie chart: The proportion of reasons for not meeting KPI targets in Q1 13 Figure 5.1 Frequency Histogram 39 Figure 5.2 Normal P-P Plot 40 Figure 5.3 Scatter plot 40 iv LIST OF TABLES: Table 5.1 Scale Reliability 33 Table 5.2 Rotated Component Matrix of Independent variables 34 Table 5.3 KMO and Bartlett's Test of Independent variables 35 Table 5.4 KMO and Bartlett's Test of Dependent variables 36 Table 5.5 Total Variance Explained 36 Table 5.6 Summary of Regression model 37 v Acknowledgements I would like to express my sincere gratitude to several individuals and organizations for supporting me throughout my Graduate study First, I wish to express my sincere gratitude to my supervisor, Dr Bui Duc Sinh, for his enthusiasm, patience, insightful comments, helpful information, practical advices and unceasing ideas that have helped me tremendously at all times in my research and writing of this thesis His immense knowledge, profound experience and professional expertise in Human Resource Management has enabled me to complete this research successfully Without his support and guidance, this project would not have been possible I could not have imagined having a better supervisor in my study I am also grateful to the following friends and colleagues for their consistent support and assistance during the period since I first started to join the labour market Without them, I definitely did not have a chance to open up my views and philosophy Finally, last but by no means least; also to everyone in the Banking University, it was great sharing premises with all of you during last three years Thanks for all your encouragement! Abstract Commodities trading is an ancient profession with a longer history than stock and bond trading Many emergence of civilisations can be directly connected to their capacity to build complex trading networks and facilitate the exchange of commodities In modern times, commodities are still exchanged throughout the world A commodities exchange refers both to a physical location where the trading of commodities takes place and to legal entities that have been formed in order to enforce the rules for the trading of standardized commodity contracts and related investment products For the purpose of advance with global economic integration, the Ministry of Industry & Trade published license No 4596/GP-BCT to establish the first Commodity Exchange in Vietnam—Mercantile Exchange of Vietnam—on September 1st, 2010 And Ho Chi Minh Commodity Trading JSC (HCT) is one of the five largest commodity brokering companies which constitutes the trading system in Vietnam Due to the new existence of this kind of trading, organisations still have to encounter numberous problems, from legal challenges to professional qualification issues This study aims to discover new factors affecting the whole outcome, mainly based on employees‘ work performance at HCT and then hopefully can set the basis for further research in the future Keywords: Commodity trading, HCT, work performance, proper solutions ... employees of Ho Chi Minh Commodities Trading Jsc (HCT) is individually chosen to study factors affecting work performance which is definitely one of the reasons constitutes the HCT‘s domination of... " Factors Affecting Work Performance At Ho Chi Minh Commodities 11 Trading Jsc (HCT)" is aimed to find out the optimal solutions to boost the labour force to its best In an internal survey at. .. for the future At Ho Chi Minh Commodities Trading Jsc, despite its effort in developing human resources, the company still has some limitations to reach the full potential work performance of