TAP CHl KHOA HQC Q U A N L V G I A O DgC 86 03/2014 CO SCf LY LUAN V^ NGU''''ai QUAN LY GIAO DUC N G U Y E N LQC *•'''' TOM TAT Lam the nao de ed mgt he thong tieu ehi ve nang Igc ngwdi can bg quan 1^ giao[.]
8 03/2014 TAP CHl KHOA HQC Q U A N L V G I A O D g C CO SCf LY LUAN V^ NGU'ai Q U A N LY GIAO DUC N G U Y E N LQC *•' TOM TAT khac vd ehju trdeh nhidm de dat dygc myc dieh etia to chdc Id ngydi quan ly'*^' Lam the nao de ed mgt he thong tieu ehi ve nang Igc ngwdi can bg quan 1^ giao due hien cua Vi$t Nam li mgt van di thu hut su' quan tam cOa nhieu nhi khoa hgc ndi chung cung nhw khoa hgc quin ly giao due Ndi dung hg thing eae nang Iwc cu thi dwdi day se li cdng cu die lue gdp phan lam nin tang, ca sd de danh gia lai hien trgng ning lue cua ddi ngu quin /y giao due, tie dd de cac chwang trinh dio tao, boi dwdng phu hgp, thiit thge va hiiu qua Cung theo Robin S.P (2001) mdt t l chdc, ngydi qudn ly (hay la cdng tde quan ly) deu thye hidn bon chdc nang ehlnh Id: lap ke hoach, t l ehde, lanh dgo vd kiem sodt*^* Chdc nang lip ke hogch gdm xde djnh myc tieu eua to chdc, thiet lap chien lygc tong the nham dgt dygc edc myc tieu dd, va xdy dyng ke hogeh todn didn d l gdn kit va dilu phoi edc hogt ddng Ngydi qudn ly cQng chju trdeh nhidm xdy dyng eo d u eua to ehde Chdc nang ndy dygc ggi Id td chOe, bao DAC DI^M C O A NGU'ai Q U A N LY gdm xde djnh nhidm vy gi to chdc phdi lam, ai.ldm, nhdm cdng vide the nao, bdo edo Ngudi qudn ly giao dye ve thyc chat la eho vd ndo quyit djnh Mgi to chdc ngydi qudn 1;/ ldm vide mdi trydng giao diu cd ngydi va edng vide qudn \^ t l dye nhy ngydi lanh dgo nhd trydng hodc chdc Id djnh hudng vd dieu phoi nhung ngydi cua eo quan quan ly gido dye Do ngydi Dieu thudc chdc ndng lanh vay, vige xem xet dac diem eija ngydi quan dao Khi ngudi quan ly tao ddng lyc cho ly ddng vai trd hit sde quan trgng vide nhan vien djnh hudng cde hoat ddng cua chi co sd ly lugn ve ngydi quan ly gido ngudi khdc, lya chpn kenh thdng tin higu duc Trudc hit, ve djnh nghTa, ta ed the hieu ngwdi quin /j? thge hign cdng viie thdng qua qua nhat hoge xu ly xung dot giua edc thdnh ngwdi khac (Robin S.P., 2001) Nhung ngudi vidn md hg Idnh dao Chdc ndng cuoi cQng ngudi qudn ly thyc hign la kiem soat D l bao quan ly quyit djnh, phdn bo nguon lyc, vd dam mgi dilu vgn hdnh hidu qua, ngydi djnh hudng hoat ddng eua nhieu ngydi khdc qudn ly phai kiem sodt vide thuc hign cQa t l nham dgt myc tieu Ngydi quan ly thye hidn cdng vide etia minh tS chOe To ehde Vide thyc hidn thyc t l phdi dli chilu vdi mye tidu de Neu xult hign sy chdc la mdt don vj xa hdi bao gom hai hodc nhieu ngudi cd lien kit mdt each '^ thdc vdi '" Trong ti^ng Anh, nguffi quan ly thu'ong duvc gpi 1^ T I chdc ed cac chdc nang vgn hanh manager, ho0c tanirc day ta administrator d6i wi/\ cdc t6 nhdm dat cdc mye tidu d l Cde eo sd gido chLPC phi loi nhudn if Vipt Nam, d5i ngi/6i quin i)l dLfp-c gpi la ngu^ quSn tii dye nhy nhd trydng cung id to chdc Nhdng p' ThM'c _^vdo nhOng ndm 20 cua th^ kf XX, Henn ngydi gidm sdt cae hogt ddng eCia ngydi Fayol cho rang tk cd cdc ngu'di qudn ly d^u thyc hi^n nam chijc ndng chinh: idp k4 hoach, t6 chCrc, chi huy, dieu ph6i vd kilm sodt, sau ndy rijt gpn thdnh b6n chCrc nang n§u tr§n " Giao SU', Tiln sT Vi?n Khoa hpc Giao dye Vi#t Nam NGUYEN LQC Igch hydng ngudi qudn IJ phdi dua to chdc trd Igi dung dudng Vide giam sat, so sdnh vd xy IJ phdt sinh dii ed nghTa thye hidn ehde ndng kilm sodt Tidp cgn theo chdc nang gidi dap edc edu hdi; ngydi qudn iJ ldm gi? Ngydi qudn ly edn dyge xem xdt dydi gdc vai trd Dydi gdc dp ngydi ta eho rdng ngydi qudn ly thyc hien ba nhdm vai trd nhy sau: tyong tac gida cdc cd nhdn, trao doi thdng tin vd quyet djnh (Mintzberg H., 1973) Vdi nhdm vai trd twang tie giim cic ca nhin, ngydi quan IJ deu phai thyc hign ede nhidm vu cd tinh ehat nghi thdc vd bilu tryng Khi hidu trudng trudng dgi hpe trao chdng nhdn bull l l phdt bdng ho$c ngudi qudn doc hudng ddn hpc sinh trung hgc di tham phdn xudng, dd Id luc nhung ngudi quan ly ndy ddng vai trd nhu bieu twgng Ngydi quan ly ed vai trd lanh dgo Vai trd ndy gIm: tuyen dyng, ddo tao, khen thydng vd ky lu^t nhdn vien Vai trd thd ba tyong tde gida edc cd nhdn la vai trd lien lac Mintzberg mieu ta hoat dgng gan ket vdi nhdng ngudi khde eung d p thdng tin cho ngudi qudn IJ Nhdm vai trd thdng tin cQa ngydi qudn ly bao gIm vai trd giam sat, biin vi phat ngdn Ngydi qudn IJ, theo mde dd, thu thgp thdng tin td cde t l chdc vd eo sd bdn ngodi Dac bigt la thu thgp thdng tin qua dge bdo chi, trao d l i vdi ngudi khae de nhgn nhung thay doi cQa thj hieu, nhung doi thu cgnh tranh de len k l hogch vd nhung dieu tuong ty Mintzberg gpi ddy td chdc nang glim sit Ngudi quan IJ cQng thyc hidn cde hdnh ddng truyen dgt thdng tin eho ede thdnh vien to chdc Ddy Id vai trd phS biin thdng tin Ngudi qudn ly cdn thyc hign vai trd ngwdi phit ngdn dgi dign cho to chue doi vdi ben ngoai Trong nhdm val trd quyit djnh, Mintzberg xde djnh ngydi quan IJ ed bon vai trd Trong vai trd doanh nhin, ngudi quan ly khdi xudng va gidm sdt cde dy dn mdi de ndng cao kha nang thye hien eua to chue Trong vai trd xt> ly phit sinh, ngudi qudn ly phai tien hdnh cde hdnh ddng dilu chfnh doi vdi eae vin de bat ngd Trong phin bo nguon lue, ngudi qudn IJ chju trach nhidm phdn bo ve nhan lye, vdt lye vd tdi chinh Culi cOng, ngudi quan IJ ddng vai trd ngwdi dim phin, hp trao doi vd thuong lygng vdi cde to chdc khdc d l dat lot the cho to ehde cua minh (xem Bdng 1) Bang 1: Cie vai trd quin ly theo nghiin c&u eua Mintzberg Vai tro # Mieu ta Vidu ,,i| , - Tueng tac gitra cdc ca nhan Bilu tygng Ld bieu tygng; thye hien cdc nhigm vy ve lugt phap hoge xd hgi Lanh dgo Chju trdch nhiem khuyen khich Thyc hien cde hogt dgng qudn IJ lien quan vd djnh hydng nhan vien den nhan vidn Lien lac Duy tri lien Ige vdi ben ngodi qua nhCi-ng ngydi cung cap thdng tin Nghi thdc, hinh tugng, yeu d u Qua thu, ldm vigc vdi ben ngoai So 03/ZU14 TAP CHl KHOA HQC QUAN LY GlAO DUC Thonq tin Gidm sdt Tilp nhgn nhilu luong thdng tin: vai trd nhu trung tdm thin Chuyen bang thy vd tilp xiic phan logi kinh thdng tin eua ben vd theo mde dp thdng tin bdn ngodi to chue Phi bien thdng tin Truyen thdng tin tilp nhgn ty ben ngodi hoac td d p dydi cho thdnh vidn eua to ehde Phdt ngdn vidn Truyen thdng tin bdn ngodi theo ke hoach,chinh sdch, hanh Tham dy hpp cua hpi ding; quan ly cdc dpng vd kit qua eua to ehde; tilp xQc lien quan den truyin thdng tin ddng vai trd nhy chuydn gia ngodi eua to ehde Chuyen thu eho t l chdc theo edc mye dich thdng tin; trao doi theo luong thdng tin eho d p dydi nhy phan kilm tra Quyet djnh Doanh nhan Tim kilm eho to ehde vd mdi trydng cua to ehde edc co hgi Dung ehien lygc vd ede ddnh gid ve uu vd dy dn tien phong dem lai su tien va thiet ke eae dy an ndng eao thay doi Xd ly phdt sinh Chju trdeh nhiem xd ly phdt sinh t l chdc d l i dign vdi Dung chien lyge va danh gia ve khung cdc vin dd quan trpng, hoge hoang va hoan cdnh bit lgi khdng mong muon Phdn bo nguonlyc Xdy dyng vd phe ehuan edc Chf dgo lap Ijch trinh; yeu d u traeh nhiem; quyet djnh quan trpng eua to ngdn sdch; lap trinh cdng vide ciia nhdn ehde vidn Dam phan Chju trach nhidm dai dign eho to chdc cae eudc ddm phdn Idn Chl dao dam phan hgp dong Nguon: Mintzberg, H (1973) The Nature of Managerial Work New York: Harper & Row chuydn sdu va thyc hanh theo chuyen mdn Tat nhien, cae ngydi ehuydn mdn khdng ddc quyen vd ky thugt, va khdng phdi tat ca ky thudt ddu dygc hge d trudng hoac chyong trinh dao tao ehlnh quy Mgi cdng vige deu can tinh ehuyen sau, vd nhieu ngydi phat huy ky ndng nghe nghigp eua minh Ky nang ve ngwdi: kha nang ldm vide, hilu va khuyin khich ngydi khdc, ed cd nhdn vd nhdm dyge mieu td nhy Id ky ndng ve ngydi Nhieu ngudi tdi ndng ve k j thugt Mgt xu thi khdc Id xem xet ngydi quan ly dydi gdc ky nang quin ly Katz R.L (1974) da xde djnh ba ky nang quan ly then ehot: ky thugt, ngwdi vi khii nigm Theo dng, ky nang ky thuat bao gom kha nang dng dung ede kiln thdc ehuyen ngdnh hodc ehuyen mdn Vide phdn tieh ndy tuong tu vdi vigc xem xet ky nang cua ede ngydi ehuyen mdn nhy ky sy hodc thly gido, tdc Id tgp tmng vao ky ndng ehuyen sdu md hg cd the thyc hien Bdng hpc tap nang cao, hp hpc NGUYEN LOC nhung khdng ed ndng iye ddi vdi ngudi Hg cd the Id ngydi khdng bilt lang nghe, khdng t h i hieu nhu d u eua ngudi khde, hoge khd kilm sodt xung dot Khi ngudi qudn IJ ldm mpi vide thdng qua ngudi khdc, hg phdi cd k j nang v l eon ngudi giao tiep, tgo dgng lyc vd uy nhigm Ky nang ve khai nigm Ngudi qudn IJ phai cd khd ndng ty phdn tich vd ehan dodn mgi hoan canh Nhdng vigc ndy ydu d u cd ky ning khai niim Vi dy, dya quyet djnh, ydu d u ngydi quan IJ dat v i n d l , xde djnh edc lya chgn de thyc hien tot ddnh gia ede lya chgn vd ed lya chpn tot nhlt Ngydi qudn IJ cd thi ed nang lye ve ky thuat va tuong tac giua ede ed nhan vdn ed the that bgi vi khdng ed kha nang xu ty vd ddnh gia thdng tin Ngudi qudn IJ cd the dygc xem xet dydi gdc hieu qui vi thinh edng cOa boat dgng quan ly Luthans F (1988) xem xet ede vin de ngydi qudn IJ ldm theo mdt each khdc bidt Hp dya cdu hdi: Ngydi quan ly dyge de bgt nhanh nhlt to chdc cd ldm gi khdc so vdi nhdng ngydi quan IJ khde khdng? Ta cd the cho rang ngydi quan ly higu qua nhat cdng vide cQa minh cung la ngydi dyge de bgt nhanh nhat Nhyng dd khdng phdi Id cau tra Idi hodn todn dQng Luthans F ehf Id ngudi qudn ly tham gia bin hogt ddng qudn ly nhu sau: Quin ly truyen thing: Ra quyit djnh, ldp k l hogeh vd kiem sodt Giao tiip: Trao doi thdng tin thudng xuyen vd xd IJ vdn bdn Quin ly nguin nhan lue: Tao dgng lye, nguyen tie, qudn IJ xung dot, nhdn sy vd ddo tgo Tao mang ludi: Xa hdi hda, chinh tri hda vd tuong tde vdi bdn ngodi Ngudi quan IJ "trung binh" ddnh 32% thdi gian cQa minh eho ede hogt ddng qudn ly truyen thong, 29% cho glao tidp 20% eho nguon nhan lyc, va 19% cho tgo mgng tudi Tuy nhien, tong so thdi gian va no lye cua tdng ngudi eho bin hogt dgng ed nhieu khae biel Dgc bigt, ngudi quan IJ edng (theo dau hieu toe dg de bgt to chue^ cd nhilu quan tam khae bigt hon nhung ngudi qudn IJ hiiu qua (theo dau hieu v l sd lugng vd chit lugng thue hign, sy hdi Idng vd cam kit vdi nhan vien) Trong nhung ngudi qudn IJ thdnh cdng, tgo mgng ludi ddng vai trd Idn nhat cho thdnh cdng vd edc hogt ddng quan IJ nguon nhdn lyc ddng gdp it nhdt Trong nhdng ngydi qudn IJ hieu qua giao tiep ddng gdp Idn nhat vd tgo mang ludi ddng gdp it nhat (xem Hinh 1) Hinh 1: Phan bo thdi gian hoat ddng cOa ngwdi quin ly theo Luthans Nha qiinly thdnh cAng '0i •^" ^' Nguon: Luthans, F., Hodgetts, R.M vi Rosentsrantz, S.A (1988) Real Managers Cambndge.M.A:Balinger So 03/2014 TAP CHl KHOA HQC QUAN LY GlAO DUC Nghien edu ndy bo sung sdu sdc cho hieu bilt cQa ehiing ta v l cdng vide md ngydi qudn IJ lam O mdc dp tmng binh, ngydi qudn IJ danh gan 20 ddn 30% thdi gian cua minh cho tdng hogt ddng: quan IJ truyen thong, giao tiep, qudn IJ nguon nhdn lye va tao mgng lydi Tuy nhidn, nhdng ngydi qudn IJ thdnh edng khdng danh quan tdm eho bin hogt ddng nhy nhung ngudi qudn ly hidu qud Tren thye t l , nhdng quan tam cQa hg Id ngugc Phdt hidn dat thdeh thde dli vdi nhgn djnh cho rang thang tien ehu ylu dya vao mde thye hien, mmh chdng rd rang ta ky nang xa hdi vd ehinh tri cd J nghTa quan trgng hang dau t l chdc NANG LLTC C O A NGU'ai Q U A N L*^ GIAO DUG Trong bdi nay, vide xdy dyng mgt he thing nang luc cua ngudi qudn IJ gido due dugc dya vdo quan dilm ly thuyet cua Katz R.L v l khia cgnh ky ndng'^' cua ngydi qudn IJ Mac dQ lap ludn eua minh Katz R L dQng thuat ngy "ky nang" (ky nang ehuydn mdn, ky ndng quan he eon ngudi vd ky nang khdi quat), song thyc ra, nlu xem xet ede "ky ndng" ndy dudi gdc dd ly ludn dgy hpc thi ede khai nigm ndy mang y nghTa rdng hon va thudt ngu dung hon de the hien ndi dung d n phan dnh d ddy Id "ndng lye" Trong IJ ludn dgy hpc hidn nay, vdi xu the dp ddo eua cdch tidm can hidn dai dygc ggi Id "dao tao dya trdn nang lye" khai nidm "nang lyc" da gan nhy dyge nhilu ngydi thda nhgn bao gom eae thdnh to sau: kiln thde, ky nang, thdi Viec xult hien khdi niem ndng lyc eung vdi cac thdnh to trdn gan nhy tgo mdt cudc Thyc ra, ve nguy§n tac ta cung co the xet van de ndng lu'c cOa ngu'di quan ly giao due du'6'i cac goc dp chiic nang quan ly ciia Fayol H hoac vai tro qu^n 1^ cCta Mintzberg hoac th$m chi du'oi goc hi$u qua va thdnh cong ciia Luthans F Tuy nhien, tac gia cho rang viec xem xet nang iye ciia ngu'di qudn 1;^ giao due du'oi goe dp ky nang se tao dyoc ca sd r5 rdng ho'n cho vi^c thilt ke cac chu'ong trinh dao tao vd b6i du'dng tu-cng ling Cdeh mgng ITnh vye ddo tgo, boi dydng dd ed ITnh vyc phdt trien nguIn nhdn lye Cy the Id tryde hit khai nidm ndng lyc da lam ta thly rd nhyge diem eOa ddo tgo, bli dudng hien la qua tap trung vdo vide cung d p kiln thde, ngng ne v l IJ thuylt Vide dua thdnh to ky nang vao d u trQc eua nang lyc nhan mgnh hon vdo J nghTa thyc hdnh, kha nang phdi lam dugc, vdn dyng kien thdc vdo nghe nghlgp hang Thanh t l thdi dd d mdt mdc dg ndo dd eho ta thay ndi dung v l pham chat eung dygc coi la nang iye Tdm Igt khdi niem nang lyc cho thay mdt triet iy dao tao, boi dyong hidn dgi Id boat ddng nghi nghidp, ngydi ta phdi ed nang lye lam dyge vide dd Nang lyc la to hgp hdu eo cde thdnh to kien thdc, ky nang vd thai Khdng cd dQ cde thdnh t l tren khdng bao gid ed nang lye Mae khac, khdi niem ve nang iye tao nen nen mdng co sd quan trgng de xay dyng cdc chyong trinh ddo tgo, bdi dudng cung nhu bidn sogn cac tdi lidu day hgc phu hgp Vdi lap luan trdn, hg thong nang lyc eua ngydi quan ly gido due d n phai bao gom: nang lyc chuydn mdn, nang lyc quan hd ngydi vd nang lyc khdi quat (Nguyen Lpc, 2005) (xem Hinh 2) Vide xem xet hien trgng v l ddi ngQ cdn bg quan ly gido due cung nhy cdc chyong trinh ddo tao mdi nhlt ITnh vye ndy cho phep ta cu t h i hda he thong tieu chi nang iye ngydi quan IJ gido dye hign cua Vi0t Nam He thong ndy bao gom ede nang lye ey the nhy sau: Ning lue chuyen mdn Nang lue chuyen mdn theo nganh: Tieu chi nang lyc yeu d u ngyoi quan ly glao dye phdi ed kiln thde, ky nang vd thdi dp phQ hgp vdi ITnh vye chuyen mdn theo ngdnh ma nhd tm-dng hg dang boat ddng NGUYEN LQC Hinh 2: Ba ning lue ca ban cOa ngwdi quan ly giio due Nang lire chuyen mon Van d l chuydn mdn theo nganh gido dye Id khd phdc tap bdi vi dgc thit cua nghe giao Cy the Id de trd thdnh nha gido, ngydi ta d n phdi nlm vdng chuyen mdn ve mdt chuyen ngdnh eu t h i md hp day, chang han nhy toan, IJ, hda, eo khi, luygn kim, che tgo d td Mat khdc nhd gido cQng d n cd nang lye ve sy phgm Qua trinh gidng dgy va gido dye Id qud trinh chQ dao eae t l ehde gido dye Do vdy, ngydi qudn ty gido due phdi ed nang lye chuyen mdn ve irnh vyc ndy vd nang lye ndy phai la sy kit hgp hdi hda eua ndng lyc chuydn mdn ve mdt ngdnh cy the cQng nhu ndng lyc v l su phgm D l cd nang lye nay, ngydi quan ly giao dye phdi dyge ddo tao ve chuyen ngdnh sy phgm hoge ehuydn ngdnh v l chuydn mdn ndo dd kit hgp vdi cdc dang ddo tao, bli dydng ve ndng lye sy phgm tuong dng Nang lue chuyen mdn hd trg: Tidu ehi ndng lye ndy yeu d u ngudi qudn IJ gido dye phai cd kien thde, ky nang vd thai phQ hgp nhyng ITnh vye hd trg hp vide dieu hdnh mpt hogt dpng gido dye higu qua Do la cdc ITnh vye kinh t l ludt phdp Nhdm ndng lyc ndy edn ed t h i bao gIm edc 56 q3/:g014 TAP CHl KHOA HOC QUAN LY GlAO DgC rrnh vyc nhy tin hgc vd ngoai ngy Ngydi quan IJ cd the ed dyge edc nang lyc thdng qua dao tgo ed bdng d p hoge boi dydng Wang Ige ehuyen mon vi quan ly Tieu chi nang lye ndy ddi hdi ngydi quan ly gido dye dugc trang bi nhO-ng kien thde, ky ndng vd thdi dd phQ hgp vide thye hien cac mat quan IJ cy the cdc boat ddng chdc nang eua mdt giao due nhu qudn !J tai ehlnh, quan ty thiet bj, marketing, qudn IJ san xuat, v.v Ngudi qudn IJ cd t h i cd dugc cdc ndng lye ndy thdng qua dao tao ed bang d p hoac boi dudng Nang lue quan hi ngwdi Ve ban chit, ngydi quan IJ thye hien cdng vigc thdng qua nhdng ngydi khde, vay nang lye hieu bilt, tdc ddng den ngydi khae, d hinh thde ca nhan hoac tap thi ddng vai trd hit sdc quan trpng Nang tye cd the bao gom cdc nang lye cy the nhy sau: Nang Ige quan he eon ngwdi doi vdi ci nhin: Tidu chi nang lyc ndy ddi hdi ngydi qudn ly giao dye phai nlm dugc kiln thuc, ky ndng vd thdi dp phu hgp ITnh vuc hdnh vi, gia tn, mdc dd hdi Idng edng vide, nhdn edeh, tinh cam va ddng co ed nhan, khich lg, xde djnh thien hudng va nhu d u ed nhdn, thuyet phye, trinh bdy, lang nghe, v.v Nang lue quan hi ngudi ddi vdi nhom: Tidu ehi nang lyc ddi hdi ngudi quan IJ gido due phai ndm dygc kiln thde, ky nang vd thai dp phQ hgp ITnh vyc hdnh vi, gia tri nhdm, gay dnh hudng, sd dung quyen lyc, lam viec theo nhdm, gidi quyet xung dot, thdng tin, v.v Ngudi quan IJ ed the cd dugc cde ndng lyc chu yeu thdng qua boi dydng, song thyc t l eho din thudng Id qua ede hinh thuc ty hge hdi, trdi nghiem thyc t l Nang Ige khii quat Cdng d bdc qudn IJ cao, ngudi qudn ly gido dye cdng d n ed ndng lyc khai qudt eao hon, vi chinh chQng giQp cho ngudi qudn IJ dua ede phdn tich, dy bdo va phdn doln nhung boi canh phdc tgp, dilu hdnh ddm bdo gido due I n djnh vd phdt triln bin vung Nang lyc khai qudt cd t h i bao gom: Nang lue khii quit dai hgn: Tidu chi ndng lyc ndy ddi hdi ngudi qudn IJ giao dye phli nam dyge kiln thdc, kJ nang vd thdi dg phii hgp vide tong hgp, phdn tieh vd vgeh phyong hudng phdt triln dQng din cho gido dye Cdc ndng lye ed the bao gIm: thu thgp vd phdn tich thdng tin, xdy dyng ehiln luge, qudn IJ thay dli, dua quyit djnh, v.v Ngudi quan IJ cd the cd dugc cac ndng iye ehu yeu thdng qua boi dudng, cac hinh thuc ty hgc hdi, trdi nghidm thyc t l Nang Ige khai quit egp nhgt: Tieu chi nang lyc ndy ddi hdi ngydi qudn IJ gido di,JC phdi ndm dygc kiln thdc, ky ndng vd thdi dO phu hgp vide nlm bdt nhdng biln dli Idn eua mdi trydng ben ngodi cd thi tic ddng Idn den sy hogt dgng cQa gido dye ve edc iTnh vye chinh tri, xa hpi, kinh t l vd quoc t l Nhdng nang lye cd the bao gom clc ndng lyc v l cdc ITnh vyc e^p nh|it: cdc dydng loi vd chinh sach mdi eua Ddng vl Chinh phu Vigt Nam ve kinh te vd xa hOi, v l gido dye, cam kit ve AFTA, APEC, cam ket hidp cnnh thyong mai vdi Hoa KJ, yeu d u hgi nhdp WTO, thj trydng chau Au, v.v Ngydi quan IJ ed the ed dugc cdc ndng lyc ndy chu ylu thdng qua boi dudng, trinh bdy chuyen de, cde hinh thde ty hgc hdi, trli nghidm thyc t l Khdi nigm ve hg thong ndng lyc ngudi qudn IJ gido dye Vigt Nam cd the dugc cy thi hda vd tdm tdt theo md hinh dudi ddy: NGUYEN LOC Bang 2: Hg thing nang lue ngwdi quan ly giio due Viet Nam Ndng ^ chuySn mdn Nang ^ quan he ngirari NSng lgn chuy§n mon ttieo ng^nf) • Nang li/c quan h$ ngucfi doi v&i ci nhin Toln + Sy phgm • Hdnh vi, gid tn • Nhcin cdch, tinh cam, d0ng ca • Ly + Sy phgm • Ca + Sy pham • Nhu c^u thien hyang • Luyen kim + Sy pham • Khich ie, thuylt phuc NSng Igc chuydn mon hd tro Lu$t phdp • Tin hpc • Ngoai ngy NSng Igc chuy&n mdn quin ly • Wang li/c khii quit dai h^n • Thu thdng tin • Ning Igv quan h$ ngutfi d6i vtfi nhdm Kinh t^ • Nang I^PC khai qudt • Hdnh vi, gidl trj nhom • Anh hydng, quyln lye thgp phdn tfch Xdy dyng chiln lu-oc • Qudn 1J thay doi • Dua quyet ^ n h Ning ii^ khii quit c$p nhat • Dydng loi ehlnh sdch cCiaDdng, Nhd nydc • Ldm vi^c theo nhdm • Cam k i t AFTA, APEC • Thdng tin, gidi quyit xung • Y6u cdu WTO dot vi Qudn ly tdi chinh • Qudn iy nhan lyc • Qudn IJ thilt bj Dilu d n nhan mgnh d day Id vide phan ehia cae ndng lyc cua ngydi qudn IJ gido due hg thong trdn mang tinh ehat tyong d l i vd sy trung tgp khdng the hodn todn tranh khdi Mgt khde, gida cde nang lye ed moi quan hg tuong tdc lln va ngudi qudn IJ gido dye chf cd the thyc hidn tot cdng vide cua minh cd day dQ cdc nang lye neu trdn Hon nua tam quan trgng cQng nhu vai trd cQa tdng nang lye se thay dli nhieu ttiy theo d p bde eua ngydi qudn ly gido dye K^T LUAN Mac du edn nhieu tranh ludn, vd ehde eung khdng bao gid hit tranh lugn ve mdt he thong nang lye hodn hdo cho can bg quan ly gido dye, song he thing edc nang lyc neu tren da khai quat todn dign nhdng nang lyc ma ngydi quan IJ giao due hign dai cQa Viet Nam d n cd de ed t h i hogt dpng thdnh cdng mdt the gtdi cgnh tranh gay gat Dieu S6 03/2014 TAP CHl KHOA HOC QUAN LV GIAO p g c quan trgng hon la vdi ndi dung eae nang lyc cy the, he thing ndy rd rang se Id edng ey die lye giQp ta lam nen tdng d l ddnh gid lgi hidn trang ndng tyc cua dgi ngQ qudn ly gido dye vd td de cdc chyong trinh ddo tgo vd boi dudng phu hgp vd thilt thye nhat tren he thong tiiu chi ning Ige Tgp chi Phat triln Giao due, s l 1(73), tr.13 - 14, 32 Vidn Chiln lygc vd Chyong trinh gido due TAI Ll6U THAM K H A O ABSTRACT Katz, R.L.(1974) Skills of an Effective Administrator Havard Business Review, September-October 1974 How to obtain a system of criteria for current educational manager's capacity in Vietnam is a problem which has attracted the attention of many scientists in general as well as educational management science The systematic content of speciflc capabilities will be an effective tool to contribute to the foundation, the basis for assessing the current status of educational managers, thence setting out the appropriate, practical and effective training and fostering programs Luthans, F (1988) Successful vs Effective Administrators Academy of Management Executive May 1998 Luthans, F., Hodgetts, R.M vd Rosenkrantz, S.A (1988) Real Managers Cambridge M.A: Baiinger Mintzberg, H (1973) The Nature of Managerial Work New York: Harper & Row Nguyin Lgc (2005) Hoan thien boi dwdng ddi ngu can bg quan ly doanh nghigp dg^ Robins, S.P (2001) Qrganizational Behavior 9^ Edition, Prentice Hall Upper Saddle River, New Jersey