NANG CAO CHAT LUONG DOI NGU VIEN CHLTC EB ÛAN Ml mE iiUE PGS TS PHAN MINH TIEN ThS P H A M THE KIEN'''' 1 Thuc trang chat lugng dpi ngu vien chiic cua CO quan Dai hoc Hue Tinh de''''n thang 01/2013, Co qua[.]
NANG CAO CHAT LUONG DOI NGU VIEN CHLTC EB ^UAN Ml mE iiUE PGS TS P H A N M I N H TIEN - ThS P H A M THE KIEN' Thuc trang chat lugng dpi ngu vien chiic luat (Ban Thanh tra - Phap che - Thi dua, khen cua CO quan Dai hoc Hue thudng), tieng Anh (Ban Khao thi - 0am bao chait Tinh de'n thang 01/2013, Co quan Oai hpe (DH) lupng giao dye), ve quan tri nhan luc (Ban Td'chiic Hue CO td'ng Cpng 143 vien ehiic (VC) va lao dpng • Nhan su), thi dpi ngu hien tai chua dap iing_ dupe hpp dong lam viec d Van phong, cac ban ehiic nang, Vdi cac VC QL, DH Hue ehl mdi chu trpng den trinh Tnjng tam Cpng nghe thdng tin (CNTT), Day la dpi do, hpc ham ma chua chu trpng den chuyen mon ngu phue vu con^ tac giang day, la bd phan tham ve QL; cae hoat dpng QL chu yeu dupc thuc hien muu giup giam docOH Hue quan li (QL!), dieu hanh, dua tren kinh nghiem Ketqua khao sat45 VC qua thuc hien mpi hoat dong cua DH Hue; don^ thdi cd phieu hdive tinh hpp li giua trinh dp chuyen mdn va trach nhi^m hudng d i n , chi dao, giam satve chuyen eong viec hien tai nhu sau: 33,3% danh gia rat hpp mon nghi?p vu ddi_vdi cac don vi true thude.Deed ca li; 60% danh gia hop li va 6,7% danh gia chua hpp li sd li luan vathuc tiln de xuait cac bien phap n§ng eao Qua trao dol vdi mpt so V C Q L tre, da so deu thda nhan hien dang gap kho khan cong tac QL chait Iuqngd6i ngu VC eoquan OH Hue, ehiing tdi thu trude dupc tuyen dung, bo nhiem hau nhu ehua thap so li^uiii Ban To chtic nhan sir OH Hue, Van qua qua trinh hpc ve nghiep vu QL, Thuc te khao sat phdng Dang uy DH Hue vadieu tra bing phieu hoi dol cung cho thS'y; da so can bp QL trudc bd' nhiem vdi 45 VC CO quan DH Hue (trong do, QL: 15; hanh la giang vien, chua qua dao tao ve QL, chinh 30) Tim hieu ve thue trang chat lupng dpi ngu Nguyen nhan chu yeu cua tinh trang tren la mac la mOtcdng vi^c khd khan vl eha't lupng dpingu la mpt pham tai khp xac djnh, bieu hien to chat ben du da phan dinh ro chiic nang, nhiem vu cua tiing bp phan (van phong, cac ban chtic nang, ) va xac djnh hon lab§n ngoai, rat khodjnh luong eu the, Tuy nhien, ro he thd'ng cdng viec cua ca quan nhung tieu chuan v^ CO ban, de xem xet thuc trang chait lupng dpi ngu v l chuyen mon eho tdng vi tri, tieu chuan de de bat VC hi^n nay, chiing toi da dua vao tieu ehi chu yeu VC QL v l n ehung ehung, chua dupc iucflig hda la: trinh dp; chuyen mon; ki nang (KN) nghe nghiep; Ngoai ra, cong tac tuyen chpn VC chua bao dam tinh chuySn nghipp va pham chat chinh tn, dao diic mue tieu tim ngucri phu hc^ cdng viec, mae dii viec n g h l nghiep Ketqua khao sat ve thuc trang cac tieu tuywi chpn VCdaduaethuc hien chatchehon, nhung chi tren nhusau: nhung ctil tieu, dd'i tupng va tieu chuan van cdn ehung 1) Ve trinh dg, chuyen mon: • Ve trinh dgco: ehung, chua the hien dupc tinh chuyen mdn hda, tien si: 14/143 (9,8%); thac sT: 39/143 (27,2%), cu- chua thay iSuqc su khac biet cho eac vj tri cong viec nhan: 73/143 (51%); dudi D H : 17/143 (12%) Nhin khacnhau ehung, VC QL ctia cac ban (Dao tao; Dao tao sau 2) Ve'KN nghenghiep: khao sat cho thay mot OH; Khao thi - a m bao chat ludng giao due; Ban so VC tudanh gia minh ehl dat miic tmng binh, tham Khoa hpc - Cdng nghe; Hop tac quoc te; To chtic chi yeu d mpt so KN, cu the: ngoai ngu cd 3,3% tu Nhan su) deu du tieu ehuan theo quy dinh ciia Dieu danh gia tajng binh, 1,7% yeu; tin hpc cd 5% tmng leta/cmgDH,cdn lai trinh dp cua dpingiiVC dcae to binh,,, Trong mdi ta/dng DH,VC da phai ton nhieu cua Van phong cdban cung dap ting dupc tieu chuan thdi gian, qua nhieu trudng ldp de nang cao trinh dp ve trinh dp eua vi tri dang cdng tac; - Ve chuyen chuyen mon nhung v l n thieu KN can thiet eho vj tri /no/»,theo thong ke thang 01/2013 cua Ban Tochiic ccng viec dang dupc dam nhan Dao tao ehua g i n - Nhan s u O H Hue, cho thay; VC d Ban Ke hoach • vdi sudyng quy hoach, ke hoach cdn hinh thiic va Taichinhi Ban QLdt/anx§ydyng,Tajng tam CNTT dae biet phuong phap, ndi dung va each td'chuc thuc CO chuyen mon phu hpp vdi cac finh vuc dang cong hien dao tao chua gan vdi cong viec eua ngudi hpc tac, cdn l^i chua hoan toan phu hop vdi chuyen mdn dao tao, viec si)dung VC chu yeu di/a tren trinh dp la chinh M$t sd'ban ddi hdi v l chuyen mon dgcthij * Bai hQC Wui Tap chi Gido due so 311 (ki 1-6/2013)- 13 Nguyen nhan chu yeu la DH Hue van liing tung cdng tac phan tieh nhung KN can thiet cho tiing vi tri viec lam, cong tac danh gia hang nam ehu yeu d i ^ vao kiem diem tap the theo cac tieu chi ehung (nhuehap hanh chinh sach, phap luat cua Nha nude, thai dp, y thiic edng tac hoan nhiem vu dupe giao ) chua phan anh chinh xae ket qua lam viee cua VC, chua thucsi/gln vdi cac nhiem vu cuthe ma VC dang Uii/c hien nen chua xae dinh duoe KN tot, chua tot nhlm ed ke hoach dao tao phat trien KN eho VC Ben canh dd, mpt so VC cung ehua nhan thiic day du v l dao t?o va phat trien, chua tich cue hpc tap, ren luyen vuon len dap iing yeu cau ve cong viee, Khong it VC ehua cd nhu cau hpc tap, ehua nhan nhan thiic dupc hpc tap nang cao trinh dp cung nhu KN cua ban than viia la nghla vu viia la quyen Ipi cua hp Viec tu hgc cila mptsoVC conrathan che.Oleu co nguyen nhan tii cong tae QLchua chi cho VC sucan thiet cua viee hpe tap, ehua lam cho VC thay dupc nhu c l u hpc tgp cua ban than minh, dong thdi VC cdn y lai, ehua ehudpngvachuahoaminhvaocong viec ehung Mpt so VC chi hpc tap de edging dat dupc nhiing tieu ehuan quy djnh eho vj tri minh cdng tac, cac tieu chua'n lai thudng ehung ehung va khong gan vdi cdng vipc cu the 3) Vetinh chuyen nghiep: Ve co ban, dpi ngu VC CO quan OH Hue da thuc hien tot cac nhiem vy dupe phan cdng dua tren nhung quy trinh giai quyet c6ng vi^c ma OH Hue da ban hanh VC ta/dc du^c tuyen dung deu dupe boi dudng, trang bi nhiing kien thiic co ban ve nha nude, phap luat, thap nhat la CO Chiing chi QL hanh chinh nha nude DH Hue da ban hanh Quy dinh v l van hoa cong so; hanh vi ting xii eiia VC CO quan DH Huetrongcdng viee, md'i quan he vdi dong nghiep, sinh vien, hpe vien d cac don vj vien duoc duluan danh gia eao v l thai dp, tae phong, each giao tiep Tuy nhien, vdi chiic nang, nhiem vy chi dao, dieu hanh, de nang cao hon nua stie thuyet phuc va hieu qua vdi cong viec dupe giao (hut^g d i n , giam satve chuyen mon, nghiep vu doi vdi cac ddn vj ta/c thupe}, can phantich, xay dungdupc tieu chuan danh gia san pham dau ma VC can phai thuc hien 4) Ve pham chat chinh tri, dao di/c nghe nghiip: BH Hue da dua ba tieu chuan danh gia pham chat chinh tri, dao diic cua VC, cu the la: - Chap hanh tot chu tmong, chinh saeh eua Dang, phap luat cua Nha nude Cdtinh than h/luc, tu cudng, doan kit, tuong trp, tich cue tham gia cac phong trao thi dua; - Tieh cue hpc tap chinh tri, van hda, kTthuat, nghiep vy;-Cddao dlic, Id'i sd'ng lanh manh phu hop vdi moi tn/dng giao dye.Theo thong ke cua Van phdngOang 14 Tap chi Gido due so 311 liy DH Hue, tu nam hpc 2008-2009 den nay, 100% VC eoquan OH Huedieu dap ting ba tieu chuan tren 2, Mpt so bien phap nang cao chat luong doi ngij VC eoquan DH Hue Tren co sd khao sat va danh gia thuc trang mpt each khach quan, ehung tdi de xuat bien phap chu yeu nham gop phan nang cao chait lupng dpi ngu VC caquan OH Huehien nay,eu the la: 1) Phan tich cong viec de'xac dinh vj tri viec lam cho dgi ngu VC Moi vj tri cd nhiing yeu can nhat dinh ve pham chat, trinh dp chuyen mdn, KN thieh hpp Vi vay, viec dua tren chi/e nang, nhiem vg hien CO eua eac bp phan chiic nang ciia eoquan (van phdng, cac ban chiic nang, ), xay dung he thong chiic danh va tieu chuan n£[hiep vy phii hop vdi m6i vj tri tung bp phan cy the Day la co sdde thuc hien tot cong tac tuyen dyng, quy hosich, danh gia, DT, BD , gdp phan quan trpng viec nang eao chat lupng dpi ngu VC hien Npi dung phan tich cong viec la phai xay dung dupc "Ban mo ta cong viec", dd phai xac dinh dupc cong viec, tdm t i t v l cac nhiem vy va trach nhiem thupc edng viee, cac dieu kien lam vipc; xay dung duoc "Ban tieu chuan vi tri viec lim", liet ke cae ddi hoi cua edng viec dd'i vdi VC ve trinh dp ehuyen mon, KN,kinh nghiem can phai co, cacyeu eau v l pham chat chinh trj, dao due n g h l nghl|p va eac yeu cau eu the khae, ban tieu chuan la cosd eua tuyen ehpn, xac djnh nhu cau dao tao va boi dudng, d l bat, la can cii de danh gia ket qua thi/c hien cong viec dd'i vdi VC va cud'i cung la phai xiy d iffi g dupe Ban tieu chuan danh gia thuc hien cong viec", day la he thd'ng eac chi tieu phan anh eac yeu cau ve so lupng va chat lupng cua viec hoan cac nhiem vy dupc quy djnh ban mo ta cong viec cua VC Oe thuc hien dupc cong tac Ban To chiic Nhan suphaixay dtflig dupc quy trinh phan tich cong viec phu hop vdi thuc te cua ca quan, eae budc dupc xay dung cu the va sip xep rd rang, d&' giup chinh Ban To chtic Nhan suva VC phan tich cong viec biet minh phai lam nhung gi, theo trinh tt/ nao, tranh elt bude hay tht/c hien Ion xdn gida cac budc 2)Hoan thien quy trinh tuyen chgn t'C Tuyen chpn VC la mot nhffng npi dung quan trpng quyet dinh chat lupng cua dpi ngiJ VC hien tai cung nhu tuong lai Ket qua cua tuyen chpn VC phy thude vao quy trinh va viec to chde thuc hien eong tac tuyen chpn.Deed dupc ddi ngu VCcd chit lupng,vi?c tuyen ehpn phai duoe thuc hien mot each chat che va phai tap tmng vao cac van d l sau: -Phai xay dung dupc hethd'ng chiic danh va tieu chua'n nghiep vy cua Wng -(kil-6/2013) vjtritrong tiing bpphan chiic nang.Tddd cd kehoach tuyen dyng ngudi dting co cau vadu tieu chuan thong qua thi tuyen nghiem tuc; - Nghien ctiu de xua't ndi dung thi tuyen cho phu hpp vd^ tiing vi tri theo huong k i t hpp vdi ndi dung hien ed vdi viec bd sung npi dung v l Kl^ nghe nghiep de tuyen dyng nhung VC CO trinh dp Chuyen mdn cao, co KN nghe nghiep cd the dap ling nhanh yeu cau eua cdng viec; - Xay dung ngan hang d l thiotait ca cac vj tri can tuyen nham chu dpng va nang cap chait lupng thi tuye'n Chii trpng den cac npi dung phong vain de danh gia dung nang luc cua ngudi du tuyen ung vdi nhung vi tri viec lam ey the; • Tijy theo tiing ddi tupng tuy^en chpn la VC QL hay VC hanh ehinh, cdng tae tuyen ehpn dpi ngu VC phai dupc thuc hi§n theo trinh tunhat djnh moi trudng lam viec thuan Ipi; hdtrpcae dilu kien cho VC phat trien ea nhan v l trinh dp chuyen mdn, KN n g h l nghiep, Oe nang cao chat lupng dpi ngu VC co quan OH Hue dap img yeu cau ve cai each hanh ehinh theo xu the ty chu, tu chju trach nhiem dtmdng OH nham nang cao nang iuc li/c canh tranh vagop phan vao kha nang tu quyet djnh va chju trach nhiem cua nha ta/dng, theo chiing tdi, OH Hue can thuc hien dong bd nhilu bien phap, dd chii trpng thue hien bien phap mang tinh dot pha neu tren Day la eosddexay dyng mpt dpi ngu VC eddu nang luc fritrc hiennhiemvyiham muu, giup giam doc DHHue'QL, dilu hanh bp may QL c d quan, va hudng d i n , chi dao, giam sat v l ehuyen mdn, nghiep vu doi vdi cae 3) Tang cudng cong tac dao tao, boi dudng don vi tn/c thupc, gop phan xay dung mot doi ngu VC (B T, BD) nang cao trinh chuyen mon, KN nghe cd trinh dp chuyen mdn cao, cd KN nghe nghiep, nghiep cho dgi ngu VC Viec trang bj, cap nhat, chuyen nghiep,cdpham chat chinh tri,dao diic ngtil nang cao kiln ttitic, KN va thai dp thue hien cdng viee nghiep de dap iing yeu cau cang cao cua cdng thirc te theo tiing vj tri edng viec, viec lam cua VC cd viec, du kha nang thyc hien m yc tieu va ke hoach dat mpt y nghTa quan trpng viec nang cao chat raciiaOH Hue giaidoan hien v a m a i s a u , • lupng dpi ngu VC hipn Day la mot viec lam het siic khd khan, ddi hdl qua trinh thuc hien phai khoa Tdi lieu tham k h i o hpc, chat che va mang tinh kha thi cao, Do dd, phai B0 tnrcrng BO GD-DT Quy dinh vi d^io diic nhd thyc hien tot cac cdng viee sau: a) Can cii vao he gido (ban hknh kfem theo Quy^t djnh sO' 16/2008/QDthd'ng chtic danh va tieu cliuan nghiep vy cua tdng vj BGD-DTngiy 16/4/2008) tri tiing bpphan chtic nang dcd quan, dua tren "Quy dinh vi tuy^n dgng, sii dung v^ quan li vien Uiuc trang chat luong doi ngu hien tai, xay dung dupc chuc" Nghi dinh 29/2012/ND-CP ngdy 12/4/2012 ke hoach DT, BD cho dpi ngu VC; b) Phai QL dupc "Quy djnh vi vj tri vi$c lam dtm vj sir nghif p qua trinh DT, BD Hang nam phai cd td'ng ket danh cOng lap" Nghi djnh 4I/20I2/ND-CP ngdy 08/5/2012 gia cong tac OT, BD dpi ngii VC, dinh hudng cho Trin Kim Dung Gido trinh quan tri ngu6n nhftn cdng tac trcng nam tiep theo; cjphai dam bao lire NXB Th^ng ke, H, 2006 eac dieu kien hd trp cdng tac DT, BD dpi ngu VC Co chinh sach ddng vien khen thudng nhung VC cdnhieu Chu Xuan Khanh - Dio Thj Thanh ThuJ, Cdc tiiu tich hoc tap nang cao trinh Oong thdi chi ddnh gid chdt iufmg cdng chuc, 2010 quan triet quan diem tham giaOT.BD la quyen kJiva Luat Vien chih: NXB Chinh tri qude gia - Stc ih^i trach nhiem cua mdi VC; d) Tang cudng phat trien H.2010 hpp tac nude va quoc te Tao dieu kipn cho VC Thu tu6ng Chinh phu DiSu li Trudng dgi hpc (ban dl hoc tap, cdng tac, tham gia cac khda dao tao nang hanh kfem theo Quy^t djnh sd 58/2010/QD-TTg ngSy eao trinh dp, eac hpi thao khoa hpc cac trudng, 22/9/2010) vi^n td'chiic 4) T^o dgng it/c cho doi ngu VC phat huy dupc nSng luc, sd ta/dng cua ca nhan,yen tam cdng tae va pha'n daiu, dong thdi cd the thu hiit dupc nhOng VC gidicungnhutgo sutin tudng g i n bd lau dai cua VC doi vdi CO quan Tao dpng luc ciing se tao dieu kien cho VC hoan thien ban thanya thda man cac nhu cau cave vat chait vatinh than cua minh Detao ddng luc cho dpi ngu VC, can thuc suquan tam den ddi sd'ng cuaVCveeav§tchltnhuche'dpluang,thudng,phuc \q\ xa hpi ; va "vl tinh than nhu xay dung duoc tinh dong thuan cua dpi ngu co quan; tht/c hien che chSm sdc, khuyin khich, dpng vien cung nhu tao Together with the growth In scale and stature of Hue University in general and Hue University's functional offices In particular, the staff working In Hue University's functional ofUces has been increasing In quantity and developing in quality However, in the current trend of higher education development, the staffqualityls required higher In order to contribute to affirming Hue University's role and position, we studied the real situation of the staff in Hue University's functional offices to point out shortcoming and propose some measures for enhancing the staff quality as required by the university, contributing to the development of the staff quality In Hue University Tap chi Gido due so l { is (hi 1-6/2013)- ... nay, 100% VC eoquan OH Huedieu dap ting ba tieu chuan tren 2, Mpt so bien phap nang cao chat luong doi ngij VC eoquan DH Hue Tren co sd khao sat va danh gia thuc trang mpt each khach quan, ehung... n g h l nghiep, Oe nang cao chat lupng dpi ngu VC co quan OH Hue dap img yeu cau ve cai each hanh ehinh theo xu the ty chu, tu chju trach nhiem dtmdng OH nham nang cao nang iuc li/c canh tranh... iing yeu cau cang cao cua cdng thirc te theo tiing vj tri edng viec, viec lam cua VC cd viec, du kha nang thyc hien m yc tieu va ke hoach dat mpt y nghTa quan trpng viec nang cao chat raciiaOH