VAN DUNG Li THUYET QUAHUCHAUUmiG TONG THE TRONG QUAN ll GHAT M G HOAT OONG OOl O U l G GlAO VliN P H I THONG ThS NGUYEN THI THANH LOAN" Trong qua trinh phat trien da''''t nudc theo hudng CNH, HDH trong d[.]
VAN DUNG Li THUYET QUAHUCHAUUmiG TONG THE TRONG QUAN ll GHAT M G HOAT OONG OOl OUlG GlAO VliN PHI THONG ThS NGUYEN THI THANH LOAN" T rong qua trinh phat trien da't nudc theo hudng qua trinh then khai, cac dja phuong da gap nhieu khd CNH, HDH dieu kien kinh tethj trudng khan ve tai lieu tap huan npi dung boi dudng dap dng djnh hudng xahgichu nghTa va hoi nhap qudc yeu cau thuc hien nhiem vu phat then giao due te, vai trd quan trpng cua plao due va dao tao thdng theo tdng thdi ki cua mdi dja phuong; ve trinh (G D-DT) cang dugc khang djnh "GD-DTcOngdpbao cao vien, kinh phithuc hien, cdng tacQL Bdi vdi kboa hgc cong nghe duge colli quoc sich hang vay,de hoatdpng BDTX GVPT dam baoCUrSitcin di'W Nghi quyet so29-NQ/TW lan thtjf tim cua tien hanh do'i mdi glai phap QL Ban chip hinh Trung uang khoa XI6a dua cac Quan li chait lirong tong the (TQM) giai phap then chot "Boimdican ban cong tic quin Budc khdi dau hinh he thong QLCL td'ng //'{QL} GD-D T, bao dam din ehu, thong nhat; ting the(TQM)latd/f/emsoa7C/.fd/J5/70p-{TotalQuality quyin tuchu va trach nhiem xihgicua cic casa Control -TQG} Faygenbao khdi xudng nam 1950 giio due, dao tao; eoi trgng quan li chat iugng TQC dupc djnh nghTa n\\\i''mdt he thong cdhieu qua (Q LC LJ" va "Pbit trien dgi ngu nhi giio vi cin bg dehgp nhat cie nSii/c ve then khai CL, tri CL vi QL dap ting yeu cau doi mdi GD-DT (1) Oieu cii tien CL cua cac bg phan khae mgt to mpt lan nua da kh^ng djnh tam quan trpng cua chUc cho no co the sin xuat vi thuc hien dieh vu hoat ddng boidudng tbu&ng xuyen (BDTX) mtic kinh te nhat thoa man duge ngudi tieu dung' viec phat trien dpi ngu nha giao, nang cao chat Faygenbao khang djnh trach nhiem cua mpi ngudi luong day va hpc, dao tao nen ngudn nhan li/c dap d6ivdiCLnhusau;"/Vg'i/o/c/?/u//ac/?n/?^m veCL i^ng duac yeu cau cang cao cua nen kinh te, khong phai li cin bg kiem tra mi chinh la nhihig xahoi hdi nhap qud'c t§' ngudi lim san pham, ngudi dting may, dgitrudng, Thuc trang hoat dong BDTX giao vien khau giao nhin hang, cung ting vao tiing tn/dng thong {GVPf) hgpeuthe^'[2) Cd the ndi, hoat ddng BDTX G VPT da ludn dupc Theo \S0 9000, TQM li cich QL mgttd'chiJCt$p chu trpng Cac van ban nhu: Thong ttf 30/2011 H'T-tmng vio CL, dus vao su tham gia ciia tit ea eae BGDBT; Thong tU 31/2011/TT-BGDBT; Thongthinh tu vien cua no, nhim datdugc suthinh eong lau so 32/2011/TT-BGDD Tngiy 08/8/2011 eua Bg GDdainhdviee thda khich hing va dem iai lgi ich D T ve viec ban hinh Cbuang trinh BDTXGV tn/dngeho cac thinh vien cua tochdc vi cho xih^L OSy tmng hge phoMng, tmng hgc ca see, tieu hge; Thong la mdt phuong phap QLCL mdi, lien quan de'n nhieu tif26/2012/TT-BGD ngiy 10/7/2012 cia Bg GD-Dcap, r nhieu bp phan cd chdc nang khac nhau, nhung ve vi$e ban hanh Quy che'BD TXGV mam non, pholai ddi hoi mpt suhpp tac dong bp Theo E.W.Deming, thong vi giao due ihudng xuyen da tao hanh langTQM gom cac budc to'ng quat sau; - Lua chpn qua phap li giup hoat ddng BDTX G VPT tap trung nhiem trinh uu tien de phan tich; - Phan tich qua trinh; vu nang cao chat IU(?ng {CL) dpi ngu giao vien {G V), - Kiem tra qua trinh {cac chi tieu/bang dieu khien; dap dng dupc yeu cau dd'i mdi giao due ndi chung va quan he khach hang/ngudi cung dng; hpp dong djch ddi mdi giao dye phd'thdng ndi rieng vy khach hang/ngudi cung dng); - PhuPng phap cai Tuy nhien, thi/c te cho thay, hoat dpng boi dudng tien CL cua qua trinh vin chua dat dupc hieu qua cao nhu mong mud'n, cdn mang tinh hinh thdc, chua coi trpng CL Trong * Cue Nha giao va Can bf quan li co sd ^ a o due, B9 GD-DT (ki2-8/2014) Tap chi Giao due so 340 117 TQM ludn dupc cac nhanghien cdu khoa hpcQL giao due ban den va td nhung nam 90 cua the ki XX trd lai day, TQM da trd tam diem chuy eua cae e o s d g i a o d u c - v i l a m d h i n h QLtoan bp qua trinh giao due de dam bao CL td"dau vao", qua trinh, "dau ra" TQM thue sula cdng cu hd trp tot nhat dam bao dupc CL cho cac hoat ddng QL nha trudng (3) QLhoatdpng BDTX GVPTtheohUdng van dung TQM la mpt each ddi mc^ tu QL; la phuong tien, each thde dedat muc dich nang eao CL va hieu qua hoat dpng BDTX, dap dng muc tieu nang eao trinh dp, phat then GVPT, tao nguon luc thuc hien cdng cdng eudc ddi mdi giao due Van dung TQM QLCL hoat dpng BDTXGVPT 7^QZ "(fai/rao" g6m:xay dung kehoach va chuan bj eae nguon luc nhuchuong trinh boi dudng, quy che boidudng,tai lieu boi dudng,bao cao vien, hpe vien, CO sdvat Chat Xay dung ke hoach la khau dau tien phai lam quy trinh QL dau vao cua hoat dpng BDTX GVPT, vdi cac npi dung chu ye'u sau: a)Xacdinhmijetieu:-Gy hoc tap, BDTX decap nhat kie'n thdc chinh trj, KT-XH, boi dudng pham chat chinh trj, d^o dde nghe nghiep, phattrien nang lue d?y hpe, nang li/e giao due va nhdng nang lue khae theo yeu eau cua ehuan nghe nghiep GV, nhiem vu nam hpe, cap hpe, yeu eau phattrien giao due eua dia phupng, yeu eau dd'i mdi va nang eao CL giao due; - Phat trien nang lue tu hpe, tu boi dudng eua GV; nang lyc tudanh gia hieu qua BDTX; nang luc toehue, QL hoat dpng tuhpc, tuboi dudng G V cua nhatarc^g, cua phong vasdGD-DT Vdi muc tieu tren, viec xay dung kehoach phai chl tiet, cu the, dong bd, kha thi, phu hpp vdi eae nguon luc; dam bao sulinh hoat, cai tien lien tyc nhkm dap dng dupc muc tieu da de b) Dam bao ngud'n lue, nh^m: - Xay dung ehuong trinh boi dudng dam bao ve djnh hudng dd'i mdi, ve muc tieu, ve thdi lupng, npi dung phu hpp vdi dd'i tupng, tinh hinh thue tien eua nganh, dja phuong va CP so giao dye; - Tai lieu boi dudng phai cu the rd rang, khoa hpe, npi dung da dang, dam bao phu hpp vdi dd'i tupng nhung v&n cap nhat dupc nhung kie'n thuc mdi; - Bao cao vien (la cac nha giao thupc cae eP sd boi dudng) phai nam vdng dupc Chuong trinh BDTX, cd kha nang truyen dat npidung tai lieu BDTX phu hpp vdi G V; cd kinh nghiem, kien thdc, hieu biet ve hoat ddng hpc tap 181 Tgp chi Giao due so 340 eua GV, CO kha nang hudng d i n , tuvan GV tuhpc; nam vung quy trinh to' chdc, npi dung, kTthuat, phuong phap, hinh thde danh gia ketqua boiduwig; cd tinh than trach nhiem, kha nang cpng tac cua dong nghiep; - Oau tu eP sdvat ehat, trang thiet bi cho cae hoat dpng boi dudng nhu may tinh cdket nd'i Internet (dudng truyen tdc dp eao) viec khai thae nguon tai lieu tren trang web cua Cue Nha giio vi Cin bg OL casdgiao duccunq nhi/ hoat dpng boi tu boi dudng c) Xiy dimg kehoach hinh dgng vi it^ chgn hanh dgng uu tien de dat myc tieu eao nhat: - Xay dung ke hoaeh theo nam hpc dam bao cd khao sat nhu cau boidudng cua G V va can edthem vao nhiem vu nam hpc de lua chpn ndi dung uu tien boi dudng; - Li^ chpn npi dung uu tien chinh la nhdng npi dung nhiem vu nam hpe eua nganh, dja phupng, nha trudng va nhung kie'n thde npi dung mang tinh thdi su 2)QL qua trinh Quatrinh BDTX GVPT gom cac hoatdongtd'chdc.trien khai, thue day tien dp boi dudng nhSm dat dupe CLeao cua hoatdpng Cac hoat ddng boi dudng chju tac ddng chu ye'u tdcac yeu to "dau vao" - hay cd the ndi QL qua trinh cd CL phu thugc chat che vao ngudi ianh dao, to chdc, dieu hanh tiii/c hien hoat dpng boi dudng i Tuy nhien, ngudi lanh dgo, chu tri to' chdc thi/c hien hoat ddng boi dudng ehi cd the thi/c hien dupc ed su eam ket ve CL cua toan dpi ngu gom G V tham gia boi dudng, bao cao vien, nha lanii d^o, ngudi to'ehdc, eae cap QL giao dye tdvi md denvT md Qua trinh QLCL dong bp doi hoi mdi ngudi tham gia vao hoat dpng BDTX GVPT deu cd vai trd nhat djnh, mdi ngudi la mpt "mSt xich" quy trinh QL hoatdpng Oe'QL dupc qua trinh dam bao CL dong bd, cac cap QL nha nudc ve giao due phai tao duoc "hanh lang phap li" cho hogt dpng boi dudng; ed sudong thuan, thd'ng nhat tu cap QL nha nudc ve giao due den cac nha QL giao due d cae co sd giao due thdng, td G V tham gia boi dudng den bao cao vien tham gia giang day Ben canh dd, can lang cudng cong tac giam sat, kiem tra djnh ki tien dp, CL qua trinh BDTX theo myc tieu, ke hoach da de degiiip cac nha QL tim dupc nhdng die'm cdn yeu kem, han che de kjp thdi dieu chinh 3^Qi."(faora", gom cacQL hoat dpng: danh gia ketquaboidudng cua GVPTdeeap giay eh dng nhan (thdng qua cac bai kiem tra, bai thuc tap nghien edu, (ki2-8/2014) Viet thu hoEich);danh gia qua quatrinh van dyng nhung kien thdc da hpc vao qua trinh day va hpe, giao due hpc sinh cua GV De viec danh gia dam bao CL, cac nha QL can phai xay dung dupc tieu chi danh gia, thang diem danh gia dam bao Uieo yeu cau cua cae van ban ehi dao lien quan den cdng tac boi dudng; phu hpp vdi npi dung va doi tupng boi dudng cung nhudam bao dupe ke hoach va mye tieu CL de Cdng tac QL hoat ddng BDTX GVPT dam bao dupc CL dong bp va chi tao nen dupc moitardng van hoa QLCLmsucam ket, niem tin, suchla se, hpp tac vi CL dupc xay dung mdi mot vien tham gia hoatdpng BDTX Phattrien van hda CLtrong qua trinh QL chinh la qua trinh dd1 mdi each thuc QL tao moi tnrdng de cac hoat dpng giao due nha tardng phothong ndi chung va hogt ddng BDTX giao vien ndi rieng dat dupc CL dong bp Q (1) Nghi quyit s^ 29-NQ/rW ngdy 04/11/2013 ciia Ban Chdp hanh trung uong khda XI vS dSi m&i cdn GhiMngM dam bao Ghat Mg (Tiep theo trang 4) nudc dam bao edng bSng, va phai dupe Chinh phu eung Bd GD-DT coi day ia mpt de an cap hpc td'ng theOdl mdi CP ban toan dien GD-OT theo NQ 29 BCHTW khoa 1 a Tdi lieu t h a m khio Bao d o kha thi Chuong trinh dam bao cha't lugrng giSo due tnrdng hpc BO GD-DT, thSng 7/2009 Ban Quan U SEQAP Bdo cao dSnh gia giai dogn - Ha Npi, 2/2014 B^o c5o nghien cihi didn hinh - Nh6m cSn bO nghiftn ciru Vien KHGD Vifit Nam - Tmong D^i hpc su' pham Ha N6i - Mr J M R Cameron, Dai hpc Mudoch, H i Npi, 3/2014 Ban QuSn li SEQAP Bien ban Hpi thao \i tiia dp, hi§u qua SEQAP Kon Tum, 3/2014 Feasible Study Report on the School education quality assurance program Ministry of Education and Training, July 2009 S E Q A P C e n t r a l Project M a n a g e m e n t Unit: Evaluation report for the 2010-2013 period Hanoi February 2014 bdn toan diin gido due vd ddo tao ddp ung yiu cdu cdng nghiip hda, hiin dgi hda diiu kiin kinh ti thi trucmg dinh hu&ng xd h0i cha nghia (2) Edward Sallis Total Quality Management in Education - Third edition, 2002 (3) Nguyin Kim Dinh Q u a n tri chS't linrag- NXB Tdi chinh, n.20]0 SUMMARY Total quality management (TQM) is a management educaUon modelis being applied in many countries around the world So applying TQM in school teachers' regular fostering activities management meet modem management trends However, apphcatlon of total quahty management in school teachers'regular fostering activities management often requires the synchronization of Input, process and output, which requires each member of the school is committed to engage with high quality requirements Articles focus on analyzing the status and problems need to focus In the current period as set out quality assurance requirements of in school teachers' regular fostering activities management and toward building quality culture in total qulity management process Report of the Case study - Group of researchers from the Vietnam Institute of Educational Sciences Hanoi University ofEducation - M r J M R Cameron, Mudoch University, Hanoi, March 2014 SEQAP Central Project Management Unit: The Minutes of the W o r k s h o p on the Progress and Effectiveness of SEQAP in Kon Tum, February 2014 The Plan No 80/KH-BGD-DT dated 25/12/2014 Of the Ministry of Education and Training on the implementation of professional meeting reform in general education s c h o o l s and the continuing education center SUMMARY School Education Quality Assurance Program (SEQAP) is a national program implemented across the 36 most disadvantaged provinces of Vietnam in more than 1600 primary schools mostiy located in disadvantaged and ethnic minority areas The objective of the Program is to improve primary education quality through the schools In transiting to full day schooling from 2010 - 2015, from which thenecessary favorable conditions can be created to be served as foundations for the transition of the primary education nationwide to full day schooling with 100% schools and prlmaiy students teaching and learning by 2020 Let's look at the achievements of SEQAP after 4years of implementation Tap chi Gide due so 340 119 (ki2-8/2014) ... suchla se, hpp tac vi CL dupc xay dung mdi mot vien tham gia hoatdpng BDTX Phattrien van hda CLtrong qua trinh QL chinh la qua trinh dd1 mdi each thuc QL tao moi tnrdng de cac hoat dpng giao