Enterprise Systems nga.lethiquynhueh.edu.vn Study Questions 2 Q1 What is legacy system approach and the problems of information silos? Q2 What is enterprise system approach? How to improve business processes through Enterprise Systems? Q3 What is ERP? Q4 What is CRM? Q5 What is SCM? Q6 What are the challenges when implementing new enterprise systems? 3 Q1 What is legacy system approach and the problems of information silos? 4 Source: textbook2, page 280 Information Systems in Enterprises Legacy System Approach 5 Source: textbook2, page 290 6 An information silo exists when data is isolated in separated information systems How Do Information Silos Arise? Data isolated in islands of automation Different department goals Different personal and workgroup needs Duplicate data as organization grows Information Silos Problems Created by 7 Information Silos Source: textbook1, page 212 8 Q2 What is enterprise system approach? How to improve business processes through Enterprise Systems
Enterprise Systems nga.lethiquynh@ueh.edu.vn Study Questions Q1 What is legacy system approach and the problems of information silos? Q2 What is enterprise system approach? How to improve business processes through Enterprise Systems? Q3 What is ERP? Q4 What is CRM? Q5 What is SCM? Q6 What are the challenges when implementing new enterprise systems? Q1 What is legacy system approach and the problems of information silos? Information Systems in Enterprises Source: textbook[2], page 280 Legacy System Approach Source: textbook[2], page 290 Information Silos An information silo exists when data is isolated in separated information systems How Do Information Silos Arise? Data isolated in islands of automation Different department goals Different personal and workgroup needs Duplicate data as organization grows Problems Created by Information Silos Source: textbook[1], page 212 Q2 What is enterprise system approach? How to improve business processes through Enterprise Systems? Enterprise System Approach Source: textbook[2], page 289 Supporting Business Processes 10 Internally focused systems Support functional areas, business processes, and decision making within an organization New information (value) is added at every step Source: textbook[2], page 290 ... is enterprise system approach? How to improve business processes through Enterprise Systems? Q3 What is ERP? Q4 What is CRM? Q5 What is SCM? Q6 What are the challenges when implementing new enterprise. .. page 212 Q2 What is enterprise system approach? How to improve business processes through Enterprise Systems? Enterprise System Approach Source: textbook[2], page 289 Supporting Business Processes... challenges when implementing new enterprise systems? Q1 What is legacy system approach and the problems of information silos? Information Systems in Enterprises Source: textbook[2], page 280 Legacy