Vinod_-Updated Resume 6th Feb 2020 TA

VINOD KUMAR MN Propelling Change, Creating New Business, Re i n v e n t i n g E x i s t i n g O n e s a t t h e I n t e r s e c t i o n of Strategy, Organization Systems and Le ader ship Contact +91 9978359595 / 9885088595 1234vinod@gmail.com Bengaluru, India Re s u m e O b j e c t i v e Strategy and Leadership Executive known as a SOLVER of ‘WIKED’ PROBLEMS who is repeatedly successful designing, building, turning around and reinventing organizations that work Over 15 years of distinctive, hands-on experience bridging strategy and the organization, driving into the whitespace with pioneering approaches that connects strategic problem solving and strategy execution with insights into people and organization Linkedin.com/in/vinodkumarmn Ke y S k i l l s Education MBA Human Resources Osmania University Diploma in Psychology Major domains of Psychology License Bachelor of Law Kakatiya University Bachelor of Commerce ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ Talent Management & Talent Acquisition Corporate Governance & Operations Leadership / Team Building Human Resources Business Partner Business Transformation & Growth Crisis Management & Risk Mitigation Strategic Planning & Execution Process Design & Implementation Public Relations Kakatiya University Areas of Expertise C e r t i fi c a t i o n s ♠ ♠ ♠ ♠ ♠ ♠ ♠ Certified Recruitment Analyst (CRA) from Carlton Advanced Management Institute, Connecticut, USA Certified Behavioral Analyst (CBA) from Maximum Potential, Minnesota, USA Certified in Behavioral Interviewing Certified in Interviewing and Hiring Concepts Certification in Introduction to the Capability Maturity Model Integration for Services Version 1.3 Certificate No: IC-1096-13-04 Certification in Development Supplement for CMMI for Services, Version 1.3 Certificate No: IC1096-13-10 Certified in US HR Policies Talent Acquisition, Talent Management, Talent Engagement, Workforce Management, Team Management, Human Resource Management, Operations Management, HRBP, Performance Management, Change Management, RPO, Vendor Management & Account Management, Client Relationships, Employee Relations, Employee Engagement, Retentions, Organizational Development, OD Interventions, Business Excellence Learning & Development, Communication, Training and Mentoring A ffi l i a t i o n s ♠ ♠ Life Member of NHRD Network (L/HYD/0753/2006) Member of ERE Network Professional Experience Senior Manager Collabera Bangalore Aug 2015 - Dec 2019 (Senior Management Role) Position responsible for Profit and Loss of the location Cost Center, Talent Management, Talent Acquisition, Operations Management, Human Resource Business Partner, Human Resources Management, Employee Relations, Engagement, Organizational Development (OD) Interventions, Production/Delivery, Performance Management, Change Management, Projects, , Business Excellence, Performance Appraisals, Learning and Development, Retentions, Culture Interventions, Reward and Recognitions, General Administration, Facilities Management, Logistics, Procurement Management, Vendor Management, Training, Mentoring ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ Responsible for P&L of Bangalore Collabera Global Delivery Center Have recorded sustained continuous growth of 15 % YOY since the 2015 to 2019 (2015 GPMMP - $3, 2016 -$7.9, 2017 – $8.9, 2018 - $9, 2019 - $10.2) Managed a team of 16 Managers direct reports with 150+ resources to cultivate a unified, value-based culture and brand globally Liaise with Process Owners, Monitor and improve team performance, providing Valuesbased leadership, coaching and effective performance management Building, Leading and directly managing the Talent Acquisition team (Corporate function) responsible for end to end hiring for Collabera Bangalore GDC, GBS and Managed Services divisions As a member of Global Talent Acquisition Leadership team, play a pivotal role in developing stronger, more innovative global recruiting strategy and approach Bring a well-developed POV and drive a strong and efficient sourcing and assessment methodology and end to end process rigor that results in the best talent for today and tomorrow Developing and Executing a social recruiting strategy to create proactive and targeted searches that generates a more targeted candidate pool and increase the quality of employee referrals Help coach hiring managers on the intricacies of interviewing to gain specific insights and conduct debrief with candidates and hiring managers Serve as a strategic business partner to senior leadership focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business Work with the Corp HR for Legal Frame work and Labor Laws for the GDC, Statutory Compliances - S&E, EPF, ESIC (If applicable), Gratuity, Medical Benefits, Health Insurance, Professional Tax, and other Local laws governing the GDC Location, Assist in HR Compliance Audits Managed the HRBP team in integrating HR into all aspects of Strategic planning and Business operations to deliver Driving values-based culture, Analyzing Trends and Metrics, Complex Employee Relation issues and address grievances, improve work relationships, Employee Engagement, build morale and increase productivity and retention, and provide HR policy guidance, Structuring compensation and benefit packages, Monitor Workforce and succession planning, Evaluate training programs and suggest HR strategies Review the EWI reports Identify HiPo’s and HiPerf’s in the teams and induct them in the programs for the next generation leaders and succession planning Drive an effective client-service HR team that instills company-wide trust and value for the HR function and Ensure that human resource costs and services are aligned with organizational goals Provide proactive and strategic guidance and support for organizational planning and development initiatives that align the human resources agenda in support of key business strategies and initiatives ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ Offered objective and balanced advice to leaders on business challenges and people implications, leadership effectiveness, culture, and alignment of area-specific people programs with enterprise HR programs Liaise with the Finance Dept for yearly budget spending for the location, (CapEX, OpEX -Payroll, Bonus, Logistics, Procurement, GDC Local Administration, Contracts and License Renewals, Infrastructure Maintenance, Lease Agreements, Hosting Leadership Meetings, Trainings, Cultural & Recreational Events, Travel, Rewards etc Work closely with the L&D team and business unit leaders to implement Leadership Development, Team Effectiveness, and Professional Development programs for assigned business units Work with the business to solve critical performance challenges, measure the effect and planning interventions in solving them Connect with the Leaders, Stake holders for setting up business expectations, performance indicators (KPI’s), and help assigning the KRA’s, identifying the type of accounts to be serviced from the GDC Responsible for attracting Talent, creating brand image in the industry market, Work closely with the Corporate Recruitment team create a pool of Talent and penetrate into competition Responsible and Owner for the ISO 9001:2015 QMS and ISO 27001:2013 ISMS Certifications for the GDC Bangalore Work with the Procurement team in identifying Vendors and identify cost effective ways to ensure site operations Deliver expertise to a variety of projects including OD Interventions, organization assessment, organization design, change leadership, and culture transformation across a diverse set of business units Analyze and Monitor Problem reports (PR’s), Evaluate escalation performance metrics, Review and identify root cause (RCA) for all escalations, Establish corrections and resolutions and Focus on problem avoidance in escalation process Set up Emergency Response management and teams as part of Business continuity planning (BCP) Review risk controls periodically Set up teams to ensure smooth Logistic operations for different business shifts as per the local labor laws, Plan and optimize cost effective solution ,Controlling cost through most effective use of manpower, available resources & time management Reduced costs to the tune of 20% with previous data Projects: Ramping up New Site for Collabera Bangalore GDC Project cost: 80 Million INR Responsible for ramping up the New site right from Identifying the property, Lease formalities and acquisitions, Identification of the Vendor Partner for Construction and Designing of the New Site Manage the process in terms of quality, time and cost Monitoring quality, speed and cost, well-organized communication enabled fast, smart decision-making to ensure that build-out proceeded smoothly and resulted in the best possible work place for the Collabera Bangalore GDC mission-critical operations Closely worked with Procurement team to make sure the all the necessary state of art building management systems installed Project: Setting up of Operations for Collabera Bangalore GBS Division Responsible in setting up Managed Services Business Units in GBS Division, extending full operations support (HRM, CR, HRBP, Administration, Procurement, and Logistics) at Collabera Bangalore location Involved in attracting talent and hiring technology teams for setting up of teams for Digital technology dev teams for “METAL” project involved in developing and transitioning of internal dashboards and systems to digital technologies Vice President Operations / Talent Acquisition IMS People July 2014 - July 2015 (Senior Management Role) Position responsible for Operations Management, Talent Acquisitions, Employee Relations, Employee Engagement, Talent Management, Client Relations ♠ ♠ ♠ ♠ ♠ ♠ ♠ Responsible for entire Business process from engagement through metrics and project management Handled 25 + teams with 14 direct reports Liaise with Process Owners, Monitor and improve team performance, providing leadership, coaching and effective performance management Billing seats increased from 70 to 202 billed seats Implement Industry Best Practices, New Client Implementations, Account Management Processes, Escalations, Client Retentions, Business advice, Service Level Agreements, Production Analysis reviews Responsible for Organizational Effectiveness & Development, Human Resource Management, Training and Development, Performance Appraisal, Policy Formulation and Learning & Development, OD Interventions, Reporting Responsible for Human Resources Planning, Manpower Budgeting, Planning, Recruitment, Career Progression and Retention Monitor and improve team performance, providing leadership, coaching and effective performance management Translating business directions into actionable hiring needs, advising on risk and working closely with leadership team on the design and development of recruiting focus areas to deliver against business commitments Business Achievements: ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ Successfully delivered big and niche projects through intense concentration on delivery increasing the team strength from 60 to 202 strong team Achieved target of $2.2 million revenue from units Controlled the rate of turnover (Attrition) from 62% to 22% by the year end Strategized and implemented Business Units Handled the entire new office location Ramp up with the help of team Cost: INR 1.2 cr Conceptualized the Strategic idea of “Ignite People Academy” the first of its kind to offer a unique course “Diploma Program in Talent Acquisition” Awarded the best division/team at the Annual Conference 2014 Awarded the CEO Award for the Best Performance Sr.Manager, Head of Operations/Talent ♠ ♠ ♠ CES Ltd June 2005 – June 2014 Responsible for entire Business process from engagement through metrics and project management Monitor and improve team performance, providing leadership, coaching and effective performance management Performed cost benefit analysis to determine project profitability, Responsible for P&L ♠ ♠ ♠ ♠ ♠ ♠ Liaise with all levels of management within the client to develop and maintain business plans and organizational structures Continued improvement of Recruitment process to enhance quality of candidates and speed of delivery, reduced the turnaround time to 48 hours Controlling cost through most effective use of manpower, available resources & time management Weekly Review Meetings with the team and management to report progress and resolve issues Accountable for the provision of HR services including Recruitment & Training, Employee Relations and managing all HR developments in India Setting up systems and Process to manage HR in a complex environment to attract and retain talent, partnering with business to achieve the Organizational Strategic Objectives Employee Relations / Employee Engagement: ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ ♠ Complete handling of Induction, training and redeployment cases Issuing letters of salary review, Promotion, Extension of probation, Warning (Disciplinary), Resignation acceptance and Relieving, and Absenteeism warning letters Organized various events such as workstation competition, Diwali celebration, Holi celebration, ethnic dress competition etc Assessment of staff training needs & delivery of programs Conducting and analyzing Staff Engagement Annual Staff Survey - ESS Planning and organizing coordinating training & development activities, team building activities Accountable for the provision of HR services including Recruitment & Training, Employee Relations and managing all HR developments in India Stay interviews to understand the possible attractions to stay or enticements for leaving Controlled the rate of Attrition to an average of 32% Conduct Exit Interviews of resigned employees; escalate issues, if any, arising of the interview Handled teams, 100 + resources with 12 direct reports spread in locations, Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the project objectives, Motivate and inspire the team members Achievements: ♠ ♠ ♠ ♠ Achieved target of $600,000 revenue p.a with 20-25% profit margins per month Was able to reach a profit target from a negative mark to 20-25% Acquired Certification and Internal Auditor IMS- Integrated Management Systems (ISO 9001:2008, ISO 27001:2005 & Capability Maturity Model Integration (CMMI®) for Services model Led the Business process to deliver to the clientele into new different domains Process Lead WIPRO Team Lead ISS (IDEA CELLULAR) October 2004 - June 2005 May 2004 - October 2004 ... transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business Work with the Corp HR for Legal Frame work and Labor Laws for the GDC, Statutory... that results in the best talent for today and tomorrow Developing and Executing a social recruiting strategy to create proactive and targeted searches that generates a more targeted candidate pool... Collabera Bangalore location Involved in attracting talent and hiring technology teams for setting up of teams for Digital technology dev teams for “METAL” project involved in developing and transitioning