Hiy nhiQt tinh trong cdc giao dich cfra ban d chau A nhung tr6nh t6 ra ndng
nd. Dilng cd gdng bdn cho drroc hdng bhng cdch thric 6p ngudi khdc quy6t dinh, vd dilng bao gid h6i khrich hang trrong lai cria ban rbng ban c6 thd bdn drroc hdng khOng. N6i chung, trdnh moi chuyQn ngrla bdi hay tdi hQu thrr.
Mot doanh nhan chau A kh6 md ph6n irng thuan loi vdi rtd nghi cfia ban ndu n6 duoc dua ra nhu mOt tdi h4u thu. chdp thuan cdc ddi h6i cria ban s6 ldm
anh ta mdt mat. Hay ddy nhanh c6ng vi6c ndu c6 thd, bdng nhfrng cau h6i
lich srr rhng khdch hdng tdong lai cira ban c6 cdn th6m bdt ct th6ng tin ndo khOng dd drra ra quydt dinh cudi cr)ng. Ld ngr/di bdn, ban riuoc tr0ng doi ph6i
t6n trong ngrrdi mua. Hdnh xrl theo cdch khdc s6 bi xem le tho 16.
' I lgr uri sArv NHA
Drlng nhudng loi thd sAn nhd cho c6c ddi t6c chAu A cfia
thdi didrn. Bdt cf khi nAo c6 thd, h6y bu6c ho ddn ch6 lugng. DU bidt rhng vd rnuc ti6u thuong mai, ho s6 c6 loi
ban trong moi
ban dd thuong
NHzNG Nuoc co cnfix rnANc | 285 nddc cira minh, nhidu ngudi v6n rdt thich dugc di d6 di ddy d phuong T6.y.
Hay dd nghi dr)ng vdn phbng cria ban ldm noi dAm ph:in. Ndu khOng duoc chdp thuQn, hdy dd xudt mOt noi trung lAp, m6t khu nghi drrdng ching han, hodc m6t noi ndo d6 c6 phong cdnh tuy6t dep.
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r I TAN DUNG MOI LOI THE NHO NHAT
I
Ngudi phuong Tdy ndo biSt ding dfra s6 c6 loi thd hon nhfrng ngudi chi
bidt dirng mu6ng nla trong m5i bua 5n. Ngrrdi ndo c6 thd chdo h6i ddi tac chAu A crla anh ta bing vdi tr) dia phuong tlugc quf trong hon ngudi chi c6 thd n6i hello. MQt ngrrdi mdc qudn 6o d6t tidn vd mang ddng hd Rolex s6
tao duoc dn tuong tdt hon ngudi mdc qudn 6o may s5n vd mang mOt chidc
Timex. Ngudi chAu A thich ph6 phdn. Ho s6 chdm didm ban vd moi khia
canh thuQc c6ch xr? su trong cdng vi6c c0ng nhu ddi thudng cria ban. Ban
ph6i ldy didm bdt cri khi ndo vd d dAu md ban c6 thd.
. | ru6r vA uu r,4rvc
Tril phi ban drloc trd tidn dd n6i tai mot budi tigc hodc mdt cuOc hop mdt,
tdt hon luon n6i it, quan s6t nhidu. Quan didm cho rhng ngrrdi khOn ngoan
thi it n6i dd dn sAu trong j, thftc ngudi chAu A. Didu ndy ddc biQt dring d
Nhat. Tu;r vQy, ngddi Trung Qudc vd Tridu Ti6n thudng cdi md vd n6i nhidu
trong cdc tinh hudng kinh doanh vd giao thiQp. Trong nhfrng tinh hudng d6,
ngudi it n6i c6 thd c6 v6 t6ch biQt vd khidn ngudi kh6c thdy kh6ng thodi
m6i vd ddi khi lanh nhat.
Khi n6i, hdy n6i sao cho dO hidu bhng nhfrng tr) ngtr don gidn. Dilng cd phO trdong hoc vdn uyon biic cfra minh. Hay nhd ring cric thinh gid cria ban
c6 thd trb chuyQn trOi ch6y bdng tidng Anh ddi thudng nhung ndu ban
ding cdc thdnh nglt khdng phd bidn hodc nhfrng tr) kh6 hidu, ban c6 thd
khidn ho irlng tring. MQt ngudi chau A trJ hdo vd su th6ng thao tidng Anh
cria minh sE khong ngdt toi ban tld h6i nghia mQt tu na.o d6, nhdt ld trdd,c
l
286 | rno cnor rrtr rnuc
Hdy vui v6 nhung trrinh ding chuyQn cudi dd bdt dAu cuQc trb chuyQn.
I
Mdt cAu chuyQn c6 v6 kh6i hei vdi ngrldi phuong TAy thrrdng c6 v6 vd nghia I
ddi vdi ngudi chAu A. DOi khi n6 thdnh ra xfic ph?m. TuyQt ddi khOng n6i I
dr)a hodc tr6u choc bdt cft ddi t6c chAu A ndo cria ban. Tinh hdi htrdc h6m ]
hinh khdng ph6i ld mQt phdn cfra ndn vin h6a chau A. N6 dtroc xem ld xric
ph?m ldng ttr trong cfra ngrrdi khdc. Ngudi chdu A thich kidu hdi hrrdc cfia ho, nhrmg ho khdng hidu kidu hdi hrrdc cria phuong TAy hon ngudi phrrong TAy hidu kidu hdi hrrd'c cria ngudi chau A ddu.
Su ca ngoi hay ngddng mQ th{t ldng ludn tluoc d6n nhAn, nhung trdnh
ninh h6t. Trong mdi quan hd phong kidn cira nhitng thd ki tnldc vi girta nhfrng dm muu c&a cdc tridu dai cd xUa, ngddi ta tim crich thdng tidn bbng c:ich xun xoe cdu xin dn hu6 cd nhAn. Kdt qu6 ld, ngrldi chAu A trd n6n rdt nh4y cdm vdi chuy6n ninh h6t. Cho ddn ngAy nay ho cfrng khdng dO bi
phinh phd bdi cric ldi ca ngdi kh6ng chdn thAt hodc quii mrlc.
Drlng ngai xin l6i, dr) ban khdng ld"m didu gi sai. Ngrrdi chau A xin l6i bdi
m6t vu viQc khdng may dA x6y ra, khdng nhdt thidt bdi ho cdm thdy ring minh c6 trdch nhi6m v6 vi6c d6. ViQc xin l6i tni6c nhbm gi6ng hda mQt chuydn cdi co ndo d6 dudc xem le bidt phAn biQt phdi trdi. Dilng ngai rhng srr khidn tu6ch vO i5? c6 thd dd l6n dAu ban. Ldi xin l6i khong ph6i ld ldi
nhAn l5i.
r"l sU DVNG cAc uuA mOr cldr DrA pHrJdNG
d nAt cfi dia phuong ndo c0ng c6 nhfrng thdng tin quan trong md chi c6
ngddi cria dia phrrong d6 md'i c6 thd bidt drroc. Trong bdt ky ndn v6n h6a
ndo cfrng c6 nhrrng phong tuc md ngrrdi ngoai qudc c6 thd kh0ng c6 chrit
kidn thfc nao. Ban non nhd mQt cd vdn ki6m nhd mdi gidi dia phuong girip ban khdng pham phdi nhtrng sai s6t do thidu than trong. MOt nhd mOi gidi tlia phrrong cfrng c6 thd ldm tdt vai trd ld k6nh truydn th6ng kh6ng chinh thfrc gifra c6c bon trong mdt vu thdong lugng. Th0ng thrdng, khi moi vi6c
NHONG NLt6c cd cnfiw rnAwc I ZgZ duy tri. cdng khai .it lai mQt didu dd tuy6n bd trrrdc d,6 c6 thd lam mdt