- Can b0 cong than vien: Itrc luqng lao dung ciut cong ty duqc dio to chuyen
3.3.5Ning cao chit Itnyng djch vg
Phat trien thuang hieu Blitz phai Item gin lien yeti viec lien tuc nghien cuu de phat trien san phim, djch vu mot tim ra cac diem yeu ciut (Lich vu qua su gap y ctia khach hang. DAy la mOt kenh thong tin quan trgng de c6 the cai flan san phim, djch vu
hien tai va phat trien the djch vu mei. BE lam tit dieu do, Blitz phai khOng ngimg ning cao chit lugng, da dang h6a cac loci hinh djch vu, dac bier la cac djch vu to Deing Oka tiep tuc dieu chinh chi phi cac djch thich img veil m8i twang canh tranh, huang ten Igi ich khach hang.
Uy tin th#t su cua thuang hieu luon la su phan anh caa chit lugng san phim va djch vv. Mac du co chien lugc phat trien thuang hieu toan dien va chuyen nghiep nhung thuang hieu chi dugc khach hang biet den khi chit lugng san phim, djch vu
duce kiting djnh. Vi voy, de thuang hieu phat trien math me, dem lai hieu qua Oil& thuc, Blitz an tang cueing diu tu, t6 chtic vi (lieu hinh tot cac chi TIMM, ntmg cao chit luting va da clang h6a cac loci hinh djch At, tang cuing kg nang kinh doanh, dao tao dpi ngii can bp...
Cu the, c8ng ty an xay dung nhieu chuong tranh chant sec khach hang thiet thuc, xem cac chuang trash nay la mOt phin curt chit lugng dm sin phim, djch vu
Ngoai nhiem vp nghien dru nhu cau mitt khich hang de ce huemg kinh doanh hqp 19, b0 phan chant sec khich hang cim gill dip, phan hoi cic thac mac, !Neu nal cim khich hang. De lkn duqc dieu do, the can b0 cong nhan vien can duqc dao tao kh8ng chi ye chuyen mon ma con ve k9 Ming giao tiep de c6 the lam hai long khlch hang kW) tinh nhit.
Ong ty cling can thiet lop he so khich hang va ghi lai the chi tilt vi sin phan, djch vu khlch hang di timg sir dung cim Blitz, nhu c..au ciut khich hang ma tai then diem da Blitz thus dip img duqc.
Ngoai ra, viec t6 chirc cic hOi nghj khich hang ding la dip de ling nghe nhitng kiln phan hei cite khich hang dang sir dung sin phim, djch vu cita Blitz, tim hieu nhUng nhu au mai, bay to long dun an ciut Blitz dei vai khich hang.
Tang ctremg ding tic chain sac khach hang qua the hinh thirc hau mai nhu tang qua cho khich hing than the ngly le len trong n/im, kt ni'e'm tharth lip doanh nghiep,...
Xay dung he thOng du heti thu flap thong tin phin hei tir khich hang ve chit luqng sin plain djch At, phong cich, thii dO giao dich dia nhan vien de ce bien phip khic phuc nhim ning cao chit Itrqng sin pliant djch vu, dip img ngay ding tot hot dO them dung dia khich hang.