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Coaching Counseling Mentoring_1 pptx
... Department, AMACOM, a division of American Management Association, 16 01 Broadway, New York, NY 10 019 Tel: 212 -903-8 316 Fax: 212 -903-8083 E-mail: specialsls@amanet.org Website: www.amacombooks.org/go/specialsales ... Association, 16 01 Broadway, New York, NY 10 019 Printing number 10 2006024994 Contents Introduction: Three Ways to Develop High-Performance Employees Section I: Coaching Chapter Your Role as Coach 11 Chapter ... how to choose & use the right technique to boost employee performance / Florence M Stone.—2nd ed p cm Includes bibliographical references and index ISBN -10 : 0- 814 4-7385-7 ISBN -13 : 978-0- 814 4-7385-6...
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Coaching Counseling Mentoring_4 doc
... thought to herself ‘‘This report went to senior management, and its purpose was to send a message to top management about the department’s commitment to excellence—in everything.’’ She called ... over the report There are some really great items in this month’s issue, but I also noticed several typographical errors I like to issue this report because it reflects the very best work done ... failure to say anything, Lynn had given Roxanne the impression that she could get away with not always doing her very best But it was the last time she let any member of her team think so Not Recognizing...
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Coaching Counseling Mentoring_6 ppt
... feedback from someone who is just a peer As an example, let’s look at how one team member’s lack of 11 3 11 4 COUNSELING punctuality affected the rest of the team, and how a manager handled the situation ... consider this from a purely financial standpoint We know that you’re ambitious I don’t know anything about your friends’ companies, but I know that this firm’s policy is to promote from within Since ... person time to think so he or she can come back in when in agreement with you and the team You might say, ‘‘When you think of a solution, get back to me,’’ or ‘‘Why don’t you think about this for awhile...
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Coaching Counseling Mentoring_8 potx
... aback ‘‘Yes,’’ she said, ‘‘there have been downsizings within the organization, but none has occurred within this operation Actually, this division has been given approval to hire because it ... yours—certainly not $10 ,000 more—and he is getting what he is getting because that’s what the market demands You know all about compressed salaries and the like,’’ she added 18 1 18 2 MENTORING ‘‘Yes, ... behavior that 17 2 MENTOR AS A ROLE MODEL, BROKER, ADVOCATE, AND COUNSELOR 17 3 people will watch and emulate It is their leadership qualities that they will study and want to duplicate This puts tremendous...
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Coaching Counseling & Mentoring How to Choose & Use the Right Technique to Boost Employee Performance by Florence M Stone_2 doc
... and even process some of the paperwork What you think?’’ ‘‘I think it’s a great idea So will the rest of the department I expected bad news from this meeting, not such good news We should have ... instance, Barbara may find out some things about the applicant that Casey didn’t, but Casey may learn some things that Barbara didn’t And Doreen may discover some interesting things about the candidate ... have no choice,’’ he said ‘‘The equipment will be installed in March You will have it on-stream by April 1. ’’ ‘‘Sure,’’ Doris said, ‘‘April Fool’s Day Which is exactly what Hal is if he thinks...
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Coaching Counseling & Mentoring How to Choose & Use the Right Technique to Boost Employee Performance by Florence M Stone_3 docx
... thought to herself ‘‘This report went to senior management, and its purpose was to send a message to top management about the department’s commitment to excellence—in everything.’’ She called ... over the report There are some really great items in this month’s issue, but I also noticed several typographical errors I like to issue this report because it reflects the very best work done ... failure to say anything, Lynn had given Roxanne the impression that she could get away with not always doing her very best But it was the last time she let any member of her team think so Not Recognizing...
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Coaching Counseling & Mentoring How to Choose & Use the Right Technique to Boost Employee Performance by Florence M Stone_4 pot
... a suitable candidate, and for the higher salary the company would have to pay a newcomer who 10 9 11 0 COUNSELING would demand far more than Donna was currently earning Mel made a strong case for ... that your conversation is focused HOW TO TURN AROUND PROBLEM EMPLOYEES • • • • • • • • • • • • • 11 1 You should encourage the employee to identify several alternative solutions to the problem and ... professionalism or personal worth simply because this person holds an opinion different from their own Finally, they should keep their differences of opinion within the meeting room When team members...
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Coaching Counseling & Mentoring How to Choose & Use the Right Technique to Boost Employee Performance by Florence M Stone_6 doc
... Civil Rights Act This act makes it illegal for an employer to discriminate against an employee because of the individual’s race, color, sex, creed, or national origin In 19 91, this act was strengthened ... better-than-average staff members The third and final section of this book should help to get you started on this important task S E III C T I O N Mentoring This page intentionally left blank C ... legal action Tell the employee something like this: ‘‘As you know from our past conversations, we have certain standards in the company that have to be met I think we approached those standards...
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Coaching Counseling & Mentoring How to Choose & Use the Right Technique to Boost Employee Performance by Florence M Stone_8 pptx
... him Rather, she asked him questions that made him think The projects she gave him were within his reach, but they also required him to stretch 18 8 MENTORING ‘‘Yes, she had solutions that she could ... Jay was fortunate to get Patrick, the warehouse’s shipping manager The 19 0 LET’S TALK: FACE-TO-FACE AND E-CONVERSATIONS 19 1 company had its eyes on Patrick, so it also had its eyes on Jay as Patrick’s ... there was something that Patrick could for him ‘‘Hey, wait a minute Let me come along I’m not familiar with all those techniques, and this might be a learning opportunity for me.’’ This conversation...
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Coaching Counseling Mentoring_1 potx
... and even process some of the paperwork What you think?’’ ‘‘I think it’s a great idea So will the rest of the department I expected bad news from this meeting, not such good news We should have ... instance, Barbara may find out some things about the applicant that Casey didn’t, but Casey may learn some things that Barbara didn’t And Doreen may discover some interesting things about the candidate ... have no choice,’’ he said ‘‘The equipment will be installed in March You will have it on-stream by April 1. ’’ ‘‘Sure,’’ Doris said, ‘‘April Fool’s Day Which is exactly what Hal is if he thinks...
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Coaching Counseling Mentoring_2 docx
... thought to herself ‘‘This report went to senior management, and its purpose was to send a message to top management about the department’s commitment to excellence—in everything.’’ She called ... over the report There are some really great items in this month’s issue, but I also noticed several typographical errors I like to issue this report because it reflects the very best work done ... failure to say anything, Lynn had given Roxanne the impression that she could get away with not always doing her very best But it was the last time she let any member of her team think so Not Recognizing...
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Coaching Counseling Mentoring_3 pptx
... a suitable candidate, and for the higher salary the company would have to pay a newcomer who 10 9 11 0 COUNSELING would demand far more than Donna was currently earning Mel made a strong case for ... that your conversation is focused HOW TO TURN AROUND PROBLEM EMPLOYEES • • • • • • • • • • • • • 11 1 You should encourage the employee to identify several alternative solutions to the problem and ... professionalism or personal worth simply because this person holds an opinion different from their own Finally, they should keep their differences of opinion within the meeting room When team members...
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Coaching Counseling Mentoring_5 pptx
... Civil Rights Act This act makes it illegal for an employer to discriminate against an employee because of the individual’s race, color, sex, creed, or national origin In 19 91, this act was strengthened ... better-than-average staff members The third and final section of this book should help to get you started on this important task S E III C T I O N Mentoring This page intentionally left blank C ... legal action Tell the employee something like this: ‘‘As you know from our past conversations, we have certain standards in the company that have to be met I think we approached those standards...
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Coaching Counseling Mentoring_6 pptx
... aback ‘‘Yes,’’ she said, ‘‘there have been downsizings within the organization, but none has occurred within this operation Actually, this division has been given approval to hire because it ... yours—certainly not $10 ,000 more—and he is getting what he is getting because that’s what the market demands You know all about compressed salaries and the like,’’ she added 18 1 18 2 MENTORING ‘‘Yes, ... behavior that 17 2 MENTOR AS A ROLE MODEL, BROKER, ADVOCATE, AND COUNSELOR 17 3 people will watch and emulate It is their leadership qualities that they will study and want to duplicate This puts tremendous...
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Coaching Counseling Mentoring_7 doc
... him Rather, she asked him questions that made him think The projects she gave him were within his reach, but they also required him to stretch 18 8 MENTORING ‘‘Yes, she had solutions that she could ... Jay was fortunate to get Patrick, the warehouse’s shipping manager The 19 0 LET’S TALK: FACE-TO-FACE AND E-CONVERSATIONS 19 1 company had its eyes on Patrick, so it also had its eyes on Jay as Patrick’s ... there was something that Patrick could for him ‘‘Hey, wait a minute Let me come along I’m not familiar with all those techniques, and this might be a learning opportunity for me.’’ This conversation...
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Coaching Counseling Mentoring_8 pdf
... jokesters, 12 9 13 0 know-it-alls, 12 9, 13 0 malicious disobedience, 12 6 12 7 naysayers, 12 8 12 9 ‘‘no’’ people, 12 9, 13 0 passive aggression, 12 7 12 8 whiners, 12 9, 13 0 13 1 worryworts, 12 9 at-will ... characteristics, 16 8 17 0 as coach, 15 8 15 9 expectations for, 211 – 212 influence on mentee’s behavior, 17 3 resources vs mentee’s needs, 17 0 17 1 as role model, 15 8, 17 2 17 3 roles of, 15 6, 17 2 steps for ... of, 15 8 15 9 resolvable problems in, 211 – 218 SMART goals in, 19 6 structured programs, 15 7 15 8 subordinates of direct reports, 210 – 211 success in, 18 7 18 8, 19 0 use of constructive criticism, 19 8 19 9...
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Tài liệu 5 Ways To Build High Self-Confidence pptx
... shaping your values and learning what you think about different things As you grow up, your values determine many things such as: • • • • • • • How you act within your family, community and culture ... A goal is something that you want to achieve and you everything that you can to make it happen You can anything you want Just focus your energy and plan ahead! By keeping these things in mind ... Goals Make a list of goals for this week Make a list of goals for this month Make a list of goals for this year Make a list of goals for years Long-term goals are things that will happen over a...
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8 Ways to Great: Peak Performance on the Job and in Your Life pps
... life / Doug Hirschhorn p cm ISBN: 1- 1 01- 16250-3 Success in business Employees—Coaching of I Title II Title: ways to great HF5386.H 617 2 010 2009023797 658.3 '12 4—dc22 BOOK DESIGN BY AMANDA DEWEY ... Camberwell, Victoria 312 4, Australia (a division of Pearson Australia Group Pty Ltd) • Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi 11 0 017 , India • Penguin Group ... discipline to nothing and just wait Concentrating on one trade at a time is their process Compare this way of thinking to the way Tiger Woods thinks when he’s on the course He doesn’t think about...
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applying note-taking strategies to develop high school students’ listening skill – a quasi-experimental research at van xuan – hoai duc high school
... pre-test post-test gain 4 5 5 3 3 5 4 6 7 3 6 10 2 11 5 21 12 13 14 5 15 5 16 4 17 6 18 19 8 20 2 Table 3: The pre-test and post-test results of the two groups This table presents the results of students‟ ... 1. 1.4 Factors affects listening comprehension 1. 1.5 Definition of note-takin 10 1. 1.6 Note-taking methods 11 vi 1. 2 Review of related works 14 CHAPTER ... CHAPTER 1: THEORETICAL BACKGROUND 1. 1 Listening comprehension 1. 1 .1 The nature of listening comprehension 1. 1.2 Listening comprehension process 1. 1.3 Types of...
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Three ways to motivate the students at Banking Academy - Bacninh branch in English speaking activities = Ba cách tạo hứng thú cho sinh viên Học viện Ngân hàng -
... DEVELOPMENT CHAPTER 1: LITERATURE REVIEW 1. 1 Speaking 1. 1 .1 Definitions of speaking 1. 1.2 The importance of speaking 1. 1.3 Accuracy or fluency ... speaking 1. 1.4 Phases to teach speaking 1. 1.5 Common speaking activities 1. 1.6 Problems with speaking activities 1. 2 Motivation 10 1. 2 .1 Definitions ... motivational strategies adapted from Bligh (19 71) , Sass (19 89), Ames and Ames (19 91) , Harris (19 91) and Dornyei (20 01) , Jones and Jones (19 95), Oxford and Shearin (19 94), etc * Capitalize on students’...
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