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shashin servqual and model of service qualit gaps a frameword for determining and prioritizing criticalfactor in delivering quality services

Báo cáo y học:

Báo cáo y học: "A model of inflammatory arthritis highlights a role for oncostatin M in pro-inflammatory cytokine-induced bone destruction via RANK/RANK" pps

Báo cáo khoa học

... staining for RANKL in synovial cells and in the infiltrating (inflammatory) cells (Fig 4h) There was a marked increase in RANKL expression, consistent with the increase in inflammatory cells and ... corresponding to amino acids 317–616 mapping at the carboxy terminus of RANK of human origin [H-300]) or against RANKL (rabbit polyclonal antibody raised against the epitope corresponding to amino acids ... RANK/ RANKL in inflammatory cells, in inflamed synovium, in articular cartilage and at the invading front of bone erosions It has been long recognized that pro-inflammatory cytokines are intimately...
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Tài liệu SERVQUAL and Model of Service Quality Gaps pptx

Tài liệu SERVQUAL and Model of Service Quality Gaps pptx

Ngân hàng - Tín dụng

... (1999), "Innovation in public service management", Managing Service Quality, Vol.9, No.3, pp 180-190 Dotchin, J .A and Oakland, J.S (199 4a) , "Total quality management in services: Part Service quality" , ... Business Administration, Helsingfors Kang, G.D., James, J., and Alexandris, K (2002) Measurement of internal service quality: Application of the SERVQUAL battery to internal service quality, Managing ... theory in services marketing", Journal of Marketing Management, February, pp 25-39 Brysland, A and Curry, A (2001), "Service improvements in public services using SERVQUAL" , Managing Service Quality, ...
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Báo cáo khoa học:

Báo cáo khoa học: "Much ado about nothing: A social network model of Russian paradigmatic gaps" ppt

Báo cáo khoa học

... approximate balance between elimination of gaps as a general behavior, and the short-term persistence and even spread of gaps due to sampling artifacts and the influence of existing gaps Thus, although ... distributional facts of Russian verbal gaps Traditional descriptions Grammars and dictionaries of Russian frequently cite paradigmatic gaps in the 1sg non-past Nine major dictionaries and grammars, including ... (2003) model, because the alternations apply automatically in Contemporary Standard Russian Analogical forces should thus heavily favor a single form, for example, pobežu Traditional explanations for...
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the handbook of international adoption medicine a guide for physicians parents and providers dec 2004

the handbook of international adoption medicine a guide for physicians parents and providers dec 2004

Vật lý

... Quarantine This includes an affidavit that parents understand the medical condition of their child, proof of adequate financial resources (health insurance), and an affidavit of International Adoption ... discussions, for hosting many visits to the orphanages in Murmansk, Russia and for our ongoing research collaborations Thanks are also due to the staff of many orphanages in Kazakhstan, Guatemala, Russia, ... adopted by Italian parents residing in Brazil Thus, adoption of a Brazilian child by Italian parents residing in Italy is an intercountry and international adoption By intermediarya • • • • Adoption...
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báo cáo hóa học:

báo cáo hóa học:" The influence of the level of physical activity and human development in the quality of life in survivors of stroke" potx

Hóa học - Dầu khí

... issues cannot be considered, de per si, indicators of quality of life, and that physical activity Page of plays an important role in improving quality of life, regardless of the HDI ranking and economic ... FJA and DGM conceived the study NG, ALC, AJS participated in data collections of the study, VR conducted data analysis RJO and RCH participated in interpretation of data and manuscript preparation ... http://www.hqlo.com/content/9/1/89 Page of We adopted a p < 0.05, and the data analysis was carried out using SPSS for Windows version 15.0 Table Measures of physical and mental health in the Active and the Insufficiently Active...
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Assessment of capability, knowledge and skill of  vocational school graduates: A basis for enhanced   industryacademe cooperation

Assessment of capability, knowledge and skill of vocational school graduates: A basis for enhanced industryacademe cooperation

Tiến sĩ

... on investment and financial facilities for vocational training institutions; - Is there a standard for quality training, a system for assessment, training quality control, regulation of training ... criteria for assessing the quality of vocational training According to the concept of output quality, these following criteria are used to assess the quality of vocational training: - Social quality, ... training and development of the Ministry of Industry and Trade; 02 officers in vocational training of General Department of Vocational Training, Ministry of Labor, Invalids and Social Affairs;...
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Báo cáo khoa học:

Báo cáo khoa học: " Application of ventriculoperitoneal shunt as a treatment for hydrocephalus in a dog with syringomyelia and Chiari I malformation" pptx

Báo cáo khoa học

... tsom si ydalam siht dna sulahpecordyh latinegnoc ot desopsiderp era sauhauhihC aixata htiw detneserp saw muiravlac depahs-emod a htiw god auhauhihC a ,esac siht nI ]3[ erusserp lainarcartni eht ... tcudeuqa cilahpecnesem deworran a evlovni sulahpecordyh latinegnoc fo sesac rehtO etar etauqeda na ta FSC brosbaer ot illiv dionhcara eht fo eruliaf ot eud yltnerappa giF si sulahpecordyh )latinegnoc( ... lufsseccus a dna slamina llams ni desu ylnommoc tsom era stnuhs PV deniamer aileymognirys dna noitamroflam I iraihC eht tey ,aixata rof detneserp taht dna sulahpecordyh htiw dereffus taht god siht...
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Báo cáo khoa học:

Báo cáo khoa học: " A comparison of mantle versus involved-field radiotherapy for Hodgkin''''s lymphoma: reduction in normal tissue dose and second cancer risk" docx

Báo cáo khoa học

... treatment In contrast, clinical trial datasets contain detailed information regarding initial treatment and may potentially facilitate detailed analyses of the association between specific treatments ... coordinated the study and helped to draft the manuscript MP, RKS, DJB, TX, JC participated in data analysis TTH, MH, NP participated in data collection All authors read and approved the final manuscript ... according to accepted anatomic landmarks [20], extending from the mastoid process superiorly to the diaphragmatic insertion inferiorly, encompassing the bilateral axillae and extending laterally...
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Báo cáo y học:

Báo cáo y học: " A questionnaire for determining prevalence of diabetes related foot disease (Q-DFD): construction and validation" potx

Báo cáo khoa học

... neuropathy using a 10 g Semmes Weinstein Monofilament (applied to the apex of the 1st, 3rd and 5th toes and the plantar aspect of the 1st and 5th metatarsophalangeal joints) and assessment for vasculopathy ... vasculopathy by determining bilateral Ankle Brachial Indices (using an mHz hand held Doppler, standard blood pressure cuff and sphygmomanometer) and manual palpation of pedal pulses The presence of ... understanding of participants (Table 3) As part of this domain a single question was included regarding history of surgical intervention for PVD Table 2: Prevalence findings for individual components...
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Báo cáo khoa học:

Báo cáo khoa học:" A role for the JAK-STAT1 pathway in blocking replication of HSV-1 in dendritic cells and macrophages" docx

Cao đẳng - Đại học

... bp; and 4) gB: forward primer, 5'AACGCGACGCACATCAAG-3', reverse primer, 5'-CTGGTACGCGATCAGAAAGC-3'; and probe, 5'-FAMCAGCCGCAGTACTACC-3' – Amplicon length = 72 bp As an internal control, a set of ... Post Infection Figure Replication of HSV-1 in macrophages Replication of HSV-1 in macrophages Analyses of virus replication, viral gB mRNA, and viral genomic DNA in macrophages was done as in Fig ... disruption of the STAT1 gene in mice revealed a role for STAT1 in the JAK-STAT signaling pathway [40] The JAK-STAT signaling pathway is involved in mediating biologic responses induced by many cytokines...
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Báo cáo khoa học:

Báo cáo khoa học: " A role for the JAK-STAT1 pathway in blocking replication of HSV-1 in dendritic cells and macrophages" pps

Báo cáo khoa học

... bp; and 4) gB: forward primer, 5'AACGCGACGCACATCAAG-3', reverse primer, 5'-CTGGTACGCGATCAGAAAGC-3'; and probe, 5'-FAMCAGCCGCAGTACTACC-3' – Amplicon length = 72 bp As an internal control, a set of ... Post Infection Figure Replication of HSV-1 in macrophages Replication of HSV-1 in macrophages Analyses of virus replication, viral gB mRNA, and viral genomic DNA in macrophages was done as in Fig ... disruption of the STAT1 gene in mice revealed a role for STAT1 in the JAK-STAT signaling pathway [40] The JAK-STAT signaling pathway is involved in mediating biologic responses induced by many cytokines...
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Báo cáo y học:

Báo cáo y học: "Oxygenation effect of interventional lung assist in a lavage model of acute lung injury: a prospective experimental study" pdf

Báo cáo khoa học

... design and coordination of the study NW conceived of the study and participated in design of the study, analysis and interpretation of data and revision of the manuscript All authors read and approved ... equation Statistical analysis The results are presented as mean ± standard deviation values Statistical analysis was performed using GraphPad Prism version 4.0 (GraphPad Software, San Diego, CA, ... animals with normal and lavaged lungs sys, systolic; dias, diastolic; B, baseline; N± standard deviation) in animals with normal and lavaged lungs , normal lung, one arterial cannula open, no gas...
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Luận Án TS y học: Developing a model of client satisfaction with a rehabilitation continuum of care

Luận Án TS y học: Developing a model of client satisfaction with a rehabilitation continuum of care

Tổng hợp

... time, medical care and the evaluation of healthcare quality were being examined at a physician-patient level of interaction One indicator of the quality of medical care was the restoration of function ... measuring patient satisfaction as an indicator of quality healthcare and/ or as an outcome In a review of patient satisfaction in a primary healthcare setting, Pascoe (1983) ultimately defined satisfaction ... an awareness of trends in reimbursement and link research to practice Determining means of evaluating outcomes of OT intervention and prevention strategies in an interdisciplinary and translational...
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Detection, formation and reactivity of tetravalent lead corrosion product (pbo2) and its role in water quality in drinking water distribution system

Detection, formation and reactivity of tetravalent lead corrosion product (pbo2) and its role in water quality in drinking water distribution system

Tổng hợp

... present in water supplies in coastal areas due to seawater intrusion In chlorinated drinking water, bromide can lead to the formation of brominated DBPs, such as bromoacetic acid and bromoform [4143] ... lead into drinking water Since PbO2 plays a critical role in regulating lead contamination in drinking water, a precise and fast method for its detection is required to determine its abundance ... develop a new method for fast and accurate detection of PbO2 in drinking water, (2) determinate the mechanism and kinetics of PbO2 formation from the chlorination of Pb(II) carbonate solids, and...
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Assessment of capability, knowledge and skills of vocational school graduates a basis for enhanced industry academy cooperation

Assessment of capability, knowledge and skills of vocational school graduates a basis for enhanced industry academy cooperation

Tổng hợp

... 2.3.3 Factors affecting the quality of vocational training a External factors b The internal factors Quality of vocational training is the result of positive impacts of all elements in training ... Assessment of conditions ensuring the quality of vocational training in vocational schools Vocational training program Figure 4.6 Assessment of the vocational training program Vocational training teachers ... IVT JICA MOARD Institute for Vocational Training Japan International Cooperation Agency Ministry Of Agriculture and Rual Development MOET Ministry Of Education and Training MOIT Ministry Of Industry...
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DEVELOPMENT OF a BLUEPRINT FOR COMPUTER BASED TRAINING (CBT) IN THE USE OF ELECTRONIC CHART DISPLAY AND INFORMATION SYSTEMS (ECDIS)

DEVELOPMENT OF a BLUEPRINT FOR COMPUTER BASED TRAINING (CBT) IN THE USE OF ELECTRONIC CHART DISPLAY AND INFORMATION SYSTEMS (ECDIS)

Tài liệu khác

... AND MEANING OF INDICATORS AND ALARMS Outline the definition and meaning of status indications, indicators and alarms related to ECDIS, including the areas for which ECDIS should provide an alarm ... data”, presentation-independence of data, ENC and SENC 3.2 DATA STRUCTURE AND DATABASE: Explain - the data structure and databases of ECDIS, including objects and their attributes (object catalogue) ... AND TRAINEE TASK EXPLAIN THE MAIN CHARACTERISTICS OF THE DISPLAY OF ECDIS DATA AND SELECT PROPER INFORMATION FOR THE NAVIGATIONAL TASKS 4.1 PRESENTATION LIBRARY: ‘Information screens’ associated...
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Assessment of capability, knowledge and skills of vocational school graduates a basis for enhanced industry   academe cooperation

Assessment of capability, knowledge and skills of vocational school graduates a basis for enhanced industry academe cooperation

Tổng hợp

... task of all vocational training institutions In education and vocational training, quality is a difficult concept to define and to measure Nowadays, there are several points of view about the quality ... researchers, learners and managers and also a heated topic in many international and national conferences Some relevant researches are as follows: Educational researchers and and professionals have ... Thailand businesses have an important role in vocational training As customers are making demands of professional skills, participating management of vocational training, which develops skill of...
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Relationship between service quality and customer satisfaction in life insurance services in viet nam

Relationship between service quality and customer satisfaction in life insurance services in viet nam

Kinh tế

... < < < - ASSURANCE ASSURANCE ASSURANCE ASSURANCE ASSURANCE PERSONALIZED_FINANCIAL_PLANNING PERSONALIZED_FINANCIAL_PLANNING PERSONALIZED_FINANCIAL_PLANNING PERSONALIZED_FINANCIAL_PLANNING COMPETENCE ... Hackl and Westlund, 2000) Service quality has been described as a form of attitude -a longrun overall evaluation, and service quality and attitude constructs are viewed as similar (Parasuraman ... internationalization in insurance, service quality has become an important means of differentiation and path to achieve business success The life insurance industry has recognized that the quality of services...
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Báo cáo khoa học:

Báo cáo khoa học: "A Corpus for Modeling Morpho-Syntactic Agreement in Arabic: Gender, Number and Rationality" docx

Báo cáo khoa học

... the need and value for complete annotations in the PATB The overall high scores for IAA suggest that the task is not particularly hard for humans to perform, and that disambiguating information ... References Ramzi Abbès, Joseph Dichy, and Mohamed Hassoun 2004 The Architecture of a Standard Arabic Lexical Database Some Figures, Ratios and Categories from the DIINAR.1 Source Program In Ali Farghaly ... Language Resources and Evaluation (LREC), Valletta, Malta Mohammed Attia 2008 Handling Arabic Morphological and Syntactic Ambiguity within the LFG Framework with a View to Machine Translation...
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Báo cáo khoa học: Isolation of a putative peroxidase, a target for factors controlling foot-formation in the coelenterate hydra docx

Báo cáo khoa học: Isolation of a putative peroxidase, a target for factors controlling foot-formation in the coelenterate hydra docx

Báo cáo khoa học

... maturity and departure from the parental animal, the timing of the appearance and the localization of the mRNA was also in accordance with the peroxidase protein Fig 10 Kinetics of the reappearance of ... the diaminobenzidine-stained granules in the foot mucous cells (fm), and granules without diaminobenzidine-staining as a control (D) Scale bars are mm in (A) , 20 lm in (B), and 1.5 lm in (C) and ... Bradford (Bio-Rad protein assay) using bovine serum albumin as standard Determination of the peroxidase activity The peroxidase activity was measured in a solution containing 0.1% (w/v) 2,2¢-azino-bis-(3-ethylbenzthiazoline-6-sulfonic...
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