human resource management gary dessler 12th edition ppt chapter 8

**Quá trình đào tạo** * Đánh giá nhu cầu: Phân tích tổ chức, cá nhân và nhiệm vụ * Chuẩn bị cho đào tạo: Sẵn sàng, thái độ, kỹ năng cơ bản * Thiết kế môi trường học tập: Mục tiêu học tập, nội dung có ý nghĩa, thực hành * Hoạt động đào tạo hiệu quả: Phương pháp thuyết trình và thực hành * Đánh giá chương trình: Thiết kế đánh giá, quản lý sự đa dạng **Quản lý sự đa dạng và hòa nhập** * Quản lý sự đa dạng: Tạo môi trường cống hiến và phát triển * Đào tạo về sự đa dạng: Nhận thức thái độ và thay đổi hành vi * Mục tiêu của quản lý sự đa dạng: Loại bỏ định kiến, thúc đẩy sự đóng góp của nhân viên

Ngày tải lên: 15/12/2016, 13:56

... raters who evaluate employees’ performance on a number of exercises 8- 4 Results Approach Goals  Management by Objectives  top management passes down company’s strategic goals to managers to define ... performance ratings 8- 7 Typical Rater Errors Similar to Me Contrast Leniency Strictness Central Tendency Halo Horns Appraisal Politics- evaluations distort ratings to achieve goals 8- 8 Improve Performance ... (ProMES)  goal is to motivate employees to higher levels of productivity Hierarchy 8- 5 Performance Information Sources 8- 6 Reducing Rater Errors and Politics  Approaches to Reducing Rater Error: 

Ngày tải lên: 15/12/2016, 13:56

... https://findtestbanks.com/download/humanresources -management- in-canada -12th- edition- by -dessler- chhinzer-cole-solutionmanual/ Link full download test bank: https://findtestbanks.com/download/test-bank-for-humanresources -management- in-canada-twelfth-canadian -edition -12th- edition- by-desslerchhinzer-and-cole/ ... Chapter – The Changing Legal Emphasis 2-1 Human Resources Management in Canada 12th edition by Gary Dessler, Nita Chhinzer, Nina D Cole Solution Manual ... https://findtestbanks.com/download/test-bank-for-humanresources -management- in-canada-twelfth-canadian -edition -12th- edition- by-desslerchhinzer-and-cole/ CHAPTER THE CHANGING LEGAL EMPHASIS: COMPLIANCE AND IMPACT ON CANADIAN

Ngày tải lên: 01/03/2019, 11:54

... mission of human resources B Managing the human resource environment C Acquiring and preparing human resources D Compensating human resources E Assessment and development of human resources Which ... mission of human resources B Managing the human resource environment C Acquiring and preparing human resources D Compensating human resources E Assessment and development of human resources Which ... True False v Free Test Bank for Human Resource Management 9th Edition by Noe Free Text Questions Discuss the competencies, according to the Society for Human Resource Management, which HR professionals

Ngày tải lên: 16/03/2017, 10:12

... Test Bank for Human Resource Management Essential Perspectives 6th Edition Mathis The ADA prohibits employment-related discrimination against ... standing for at least 30 minutes Unfortunately, he works in a cubicle with a computer and headset 8 hours a day Which of the following might be a reasonable accommodation for Bobby under the ADA? ... bona fide occupational qualification The major provision of the Pregnancy Discrimination Act of 19 78 was that _ 1 2 3 4 a pregnant employees are to be given 12 weeks family leave without pay

Ngày tải lên: 16/03/2017, 10:12

... tangible employment action d The employer had no knowledge of the offensive behavior 8 Chapter ANSWER: B, 38 34 An employer’s defense in a sexual harassment complaint is aided when _ a ... sexual harassment ANSWER: D, 33 18 The ADA prohibits employment-related discrimination against _ a individuals with disabilities Equal Employment/Diversity Management b c d employees who ... history of unlawful discrimination ANSWER: A, 28 Which of the following types of organizations not fall under Title VII? Equal Employment/Diversity Management a b c d public educational institutions

Ngày tải lên: 02/11/2017, 09:11

... Discrimination in Employment Act The Age Discrimination in Employment Act (ADEA) of 1967, amended in 19 78 and 1 986 , prohibits discrimination in terms, conditions, or privileges of employment against all individuals ... BUSPROG: Analytic KEY: Bloom's: Knowledge DIF: Easy TOP: Theories of Unlawful Discrimination PAGE: 28 _ occurs when an employment practice has an adverse effect on individuals with a particular ... BUSPROG: Analytic KEY: Bloom's: Knowledge DIF: Easy TOP: Theories of Unlawful Discrimination PAGE: 28 A _ is a practice required for safe and efficient organizational operations a disparate treatment

Ngày tải lên: 02/11/2017, 09:11

... diversity management program: 1) provide strong leadership; 2) assess the situation; 3) provide diversity training and education; 4) change culture and management systems; 5) evaluate the diversity management ... Pearson Education, Inc 30 2-26 And finally, aside from the specific problems, what other human resource management matters (application forms, training, and so on) have to be reviewed given the ... employment hiring Provide diversity training and education Change culture and management systems Evaluate the diversity management program 2-4 What is Title VII? What does it state? Title VII of

Ngày tải lên: 02/12/2019, 15:29

... diversity management program: 1) provide strong leadership; 2) assess the situation; 3) provide diversity training and education; 4) change culture and management systems; 5) evaluate the diversity management ... Pearson Education, Inc 30 2-26 And finally, aside from the specific problems, what other human resource management matters (application forms, training, and so on) have to be reviewed given the ... employment hiring Provide diversity training and education Change culture and management systems Evaluate the diversity management program 2-4 What is Title VII? What does it state? Title VII of

Ngày tải lên: 31/01/2020, 14:46

... Human Resource Management: Gaining a Competitive Advantage Chapter 01 Human Resource Management: Gaining a Competitive Advantage McGraw-Hill/Irwin ... Introduction  Competitiveness – a company’s ability to maintain and gain market share  Human resource management (HRM) – the policies, practices, and systems that influence employees’ behavior, ... of e-HRM and Human Resource Information Systems (HRIS)  HRM practices support high-performance work systems through staffing, work design, training, compensation and performance management 1-34

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 02 Strategic Human Resource Management McGraw-Hill/Irwin Copyright © 2013 by ... Strategic Management?  Strategic human resource management (SHRM) is the pattern of planned HR activities and deployments intended to enable an organization to achieve its goals  Strategic management ... Strategic Implementation Human Resource Needs •Skills •Behavior •Culture Human Resource Capability •Skills, •Abilities •Knowledge Human Resource Actions •Behaviors •Results -productivity -absenteeism

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 03 The Legal Environment: Equal Employment Opportunity and ... and requires due process in state action 3-5 Congressional Legislation  Civil Rights Acts ( 186 6 and 187 1)  Equal Pay Act of 1963  Title VII of the Civil Rights Act of 1964  Age Discrimination ... in terms or hiring, firing or demotion 3 -8 Executive Orders Executive Order 11246 Prohibits government contactors from discrimination Executive Order 114 78 government employment policies based

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 04 The Analysis and Design of Work McGraw-Hill/Irwin Copyright ... dimensions of structure are: Centralization Departmentalization 4-7 Structural Configuration 4 -8 Importance of Job Analysis to HR Managers Work Work Redesign Redesign HR HR Planning Planning ... Autonomy 4-17 Motivational Approach Decision-making autonomy Task significance Interdependence 4- 18 Job Characteristics Model A model of how job design affects employee reaction 4-19 Biological

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 05 Human Resource Planning and Recruitment McGraw-Hill/Irwin Copyright ... Natural attrition Early retirement Retraining Speed Fast Fast Fast Fast Fast Slow Slow Slow Slow Human Suffering High High High Moderate Moderate Low Low Low Low 5-3 Options for Avoiding Expected ... by a temporary agency Many temporary agencies train employees before sending them to employers 5 -8 Outsourcing and Offshoring Outsourcing uses an outside organization for a broad set of services

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 06 Selection and Placement McGraw-Hill/Irwin Copyright © 2013 ... multiple raters evaluate employees’ performance on exercises 6-22 Honesty Tests  Polygraph Act of 1 988 banned the use of polygraph tests for private companies except pharmaceutical and security guard ... arithmetic problems  Reasoning Ability - a person’s capacity to invent solutions to diverse problems 6- 18 Physical Ability Tests  Two Questions to Ask: Is physical ability essential to perform the job?

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 09 Employee Development McGraw-Hill/Irwin Copyright © 2013 ... roles a coach can play: one-on-one help employee learn provide resources such as mentors, courses or job experiences 9-10 Career Management Process Identify opportunities to improve Identify needs ... specified Contact among participants encouraged Program evaluated Employee development rewarded 9 -8 Benefits of Mentoring Relationships  Career Support  Coach, protect, sponsor and provide challenging

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 10 Employee Separation and Retention McGraw-Hill/Irwin Copyright ... Withdrawal behaviors are related to one another, and partially caused by job dissatisfaction 10 -8 Job DissatisfactionJob Withdrawal Process 10-9 Behavior Change  An employee's first response

Ngày tải lên: 15/12/2016, 13:56

... Human Resource Management: Gaining a Competitive Advantage Chapter 11 Pay Structure Decisions McGraw-Hill/Irwin Copyright © 2013 ... nonwhites in the labor force proportion of wages in 2010: women compared to men was 81 % black to white was 80 % Hispanic-Latino to white earning was 70% 11-23 Comparable Worth  Comparable worth ... in the survey? If multiple surveys are used, how are all rates of pay weighted and combined? 11 -8 Product Market VS Labor Market Comparisons 11-9 Rate Ranges, Key & Non-key Jobs  Rate ranges-

Ngày tải lên: 15/12/2016, 13:56

... place for gainsharing to be effective include: – management commitment – a need to change or a strong commitment to continuous improvement – management' s acceptance and encouragement of employee ... organizational goals – Some incentive plans reward output at the expense of quality or customer service 12 -8 Profit Sharing • Under profit sharing, payments are based on a measure of organization performance ... that workers may perceive their performance has little to with profit but is more related to top management decisions over which they have little control 12-9 Ownership • Ownership encourages employees

Ngày tải lên: 15/12/2016, 13:57

... is no need to calculate payments based on age and service • Most prevalent in small companies 13 -8 Types of Defined Contribution Plans Money Purchase Plan Employee Stock Ownership Plan Profit-sharing ... PPOs • tend to be less expensive than traditional health care but more expensive than HMOs 13- 18 Employee Wellness Programs • Focus on changing behaviors both on and off work time that could

Ngày tải lên: 15/12/2016, 13:57