Human resource management gaining a competitive advantage 2014 chapter 9

Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc.. Job Experiences for Career Development Lateral Moves Vertical Assignments 9-5... Transfer-moving a

Chapter 09 Employee Development

Copyright © 2013 by The McGraw-Hill Companies, Inc All rights reserved McGraw-Hill/Irwin

Human Resource Management:

Gaining a Competitive Advantage

Assessment Centers

An assessment center, usually off-site,

uses multiple raters to evaluate

employees’ performance on exercises.

4 Types of Assessment Exercises:

1 Leaderless group discussion

2 Interviews

3 In-baskets

4 Role plays

Skills for Managerial Success

9-3

360-Degree Feedback Activities

Identify:

Job Experiences for Career

Development

Lateral

Moves

Vertical Assignments

9-5

Job Experiences

Job enlargement -adding challenges or new

responsibilities

Job rotation-moving a single individual from one job

to another

Transfer-moving an employee to a different job

assignment in a different area of the company

Promotions-advancement into positions with

greater challenge and more authority than previous job

A downward move occurs when an employee is

given a reduced level of responsibility and authority

Temporary Assignments

 Externship refers to a company

allowing employees to take a full-time

operational role at another company.

 A sabbatical is a leave of absence

from the company to renew or

develop skills

9-7

Successful Mentoring

Programs

1 Voluntary participation

2 Flexible matching process

3 Mentors chosen on ability & willingness

4 Clearly understood purpose

5 Program length specified

6 Minimum level of contact specified

7 Contact among participants encouraged

8 Program evaluated

9 Employee development rewarded

Benefits of Mentoring

Relationships

 Career Support

 Coach, protect, sponsor and provide challenging assignments, exposure and visibility

 Psychological Support

 Serve as a friend and role model, provide

positive regard and acceptance and create an

outlet for a protégé to share anxieties and fears

 Group Mentoring Program

 A program pairing successful senior employees with less experienced protégés

9-9

 A coach is a peer or manager who works with an

employee to:

 motivate

 develop skills

 provide reinforcement and feedback

 3 roles a coach can play:

1 one-on-one

2 help employee learn

3 provide resources such as mentors,

courses or job experiences

Identify

opportuniti

es to

improve

Identify needs realistic

to develop

Identify goals &

methods

to determine progress

Identify steps & timetabl

e to reach goals

Career Management Process

9-11

Development Plan