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ASUS ConfidentialAll recipients of this document must treat this training material as ASUS confidential and must not disclose it to any party other than the recipients’ employees on a need to know basis, or other individuals authorized under a written Confidential Disclosure Agreement signed by ASUS and the recipient. Statement of ConfidentialityNotebook System Level 2-4Troubleshooting GuidesVer. 3.0 ASUS ConfidentialContentn No Powern No Display but Power onn Display Color Errorn Battery Charge Errorn Instant Key Errorn Camera Errorn Touch Pad Errorn Keyboard Errorn ODD Errorn HDD Errorn Audio Errorn Bluetooth Errorn LAN Errorn WLAN Error 2 ASUS ConfidentialContentContentn Blue Screen of Deathn USB n Finger Printn Modem n RF Mouse n IRn Card Reader n Memory n PCMCIA n TV Tuner 3 ASUS ConfidentialNo PowerNo Power4No PowerCheck the AC-DC Adapter And battery is work wellRemove or Reset the LCDlid switch and try to poweronDisconnect the touch padand keyboard to tryReplace MainBoardPress Power button, LED not on or no flashing and LCD no displayTry to power on with battery or adapter on separately Reset the Firmwarethrough reset hole ASUS ConfidentialNo Display But Power OnNo Display But Power On5Make Sure the DisplayBright set right & memory has been correctly installedCheck LCD moduleDisconnect the touchPad FPC to tryCRT monitor display normalBut LCD no displayBoth LCD and CRT No DisplayPower On and Select The Display model by instantkey [Fn]+[F8]Connect CRT monitorBy VGA PortNo Display ButPower OnDisconnect theKeyboard to tryReplace LCD panelTo tryReplace inverterBoard to tryReplace inverterBoardReplace LCD panelReplace LCD panel, Inverter Board cable, to tryDisconnect BT, Wireless,Camera to try one by oneReplace Main BoardNo Display ButPower OnReplace touchpad FPCReplace Memory, CPU,HDD, ODD to tryReplace keyboardReplace BT,Wireless, CameraReplace Memory,CPU, HDD, ODDReplace Main boardCheck mainmachineOKOKOKOKOKOKOKFailFailFailFailFailFailFail ASUS ConfidentialDisplay Color ErrorDisplay Color Error6Reinstall the drivers ofChipset and Graphics cardDisplay colorerrorInstall Test HDD And check againReplace GraphicsCard to tryCheck LCD moduleConnect CRT monitorBy VGA portReplace LCD panelcableBoth LCD and CRTerrorCRT monitor displayNormal but LCD errorReplace LCD panelCable to tryReplace LCD panelTo tryReplace LCD panelReplace Main BoardReplace Memory totryCheck mainmachineReplace MemoryReplace GraphicscardFail FailFailOKOKOKOK ASUS ConfidentialBattery ErrorBattery Error7Replace Battery totryBattery refreshingTo tryBattery can’t beCharge fullUpdate the latestVersion BIOS to tryCheck the adapterWork wellBattery ErrorReplace Main BoardBattery can’t bechargeReplace battery totryCheck the DC connectorIs OK wellReplace the DCBoard to tryReplace DC boardCable to tryReplace Main BoardBattery can’t bedetectedCheck battery LED is onBattery refreshingBattery charge errorUpdate the latestVersion BIOS to tryCheck the adapterWork wellReplace Battery totryReplace Main Board ASUS ConfidentialInstant Key ErrorInstant Key Error8Instant Key ErrorReplace Instant KeyBoard FPC to tryInstall ATK100 driverTo tryInstall test HDD To tryReplace Instant KeyTo tryReinstall OSReplace MainBoardReplace Instant KeyTo tryReplace Instant KeyBoard FPC to tryOKOKOKFailFailFail ASUS ConfidentialCamera ErrorCamera Error9Camera ErrorReinstall driverReplace MainBoardInstall test HDD To tryReplace Camera CableTo tryReplace Camera BoardTo tryCamera no displayDisplay abnormal(Image lag…)Clean camera lensCheck camera setting‘Fn + V’ can’t useReinstall ATK driverFailFail ASUS ConfidentialTouch Pad ErrorTouch Pad Error10Touch Pad ErrorTouch Pad can’t useMake sure the touch padIs enabled in BIOSPress the instant key ofTouch pad to enableMake sure the setting inTouch pad is rightReinstall the touch padDriver to tryDisconnect keyboardTo tryReplace touchpad FPCTo tryReplace touchpad boardTo tryReplace MainBoardReplace keyboardTo tryTouch Pad moveabnormalReinstall touch pad driverand load the default settingReplace touch pad Board to tryReplace touch pad FPC to tryReplace MainBoardThe is a setting intouchpad setting,[control panel]>>[mouse setting]>>[touchpad devicesetting]>>[disable The inside point device when installexternal USB pointdevice], make sureNot select thisoptionThere is a setting intouchpad setting,[control panel]>>[mouse setting]>>[touchpad devicesetting]>>[setting],And load the defaultsetting [...]... mute setting Install audio driver and reboot the OS Fail Replace Audio board Replace Hardware, such as : audio board ,audio board FPC, mainboard Replace audio FPC Replace mainboard ASUS Confidential 14 Bluetooth Error Bluetooth function error Can’t install Bluetooth service Please make sure the service has installed Remove BT driver and reboot , then reinstall the BT driver Can’t open Bluetooth service... 23 Card Reader Error Card reader problem Yes Replacing the main board Problem solved after replacing cable? Yes No Yes Repair OK Problem solved after replacing CARD READER board? No ASUS Confidential 24 Memory Error Memory Error Yes Replacing the main board Problem solved after replacing MEMORY? Yes No Repair OK ASUS Confidential 25 PCMCIA Error PCMCIA Error Yes Replacing the main board Problem solved . ASUS and the recipient. Statement of ConfidentialityNotebook System Level 2-4Troubleshooting GuidesVer. 3.0 ASUS ConfidentialContentn No Powern No Display. Card Reader n Memory n PCMCIA n TV Tuner 3 ASUS ConfidentialNo PowerNo Power4No PowerCheck the AC-DC Adapter And battery is work wellRemove or Reset the