Giải quyết khiếu nại về chế độ hỗ trợ cho viên chức y tế học đường của tỉnh

'11[5Msi g lsig 1.1gO_EtsintailS_,9flOLIff0ETSEgt1/2JEMEMICOal[güEg fla -vail G, 64 ‘e cir Z1 c\' P 1 1 II I I ME N I MM M M M M M TIEU C N m A • II 1 N N N 11 N 1 I , "Gini quyet khiê u nai the hii thy If.,1 1 ft cho vial chat y to hoc dtthng ctia tinh A" I I1 M M it,) I NJ I1 1 1 11 1 M M I BO GIRO MCJC VA D;k0 TAO RIYONG CAN BO QUAN Lt GIAO KC TP HO CHI MINH AIM Wair LUAN CUCH KHOA Lop boi dirung nghiep vu ong tic vien Thanh tra giao dyc Lei) 4/2016 fa g g I r Ten Lieu Juan: t LE, L: M M q LCD M M I M I 1 1M z EC ‘ c., igetta Ho va ten h9c vien: Huynh Thi Minh HA Dun vi: PhOng Gião dkic NTA DA° tao — BAc Tan Uyen Binh Arcing, i:iimMth Eg J I I@YEIR Ea E12, JE RGR a;= j Giai quye't khiEu ngi chi ctg h j trg vien chi:cc y ti hoc clueing cita tinh A A MO DAU Dat note ta dang thdi ky cong nghiap hOa — hien dai h6a, Gido duc y a duo tao trO thänh mot nhang nhd'n to hat sue Y nghia, quyat dinh toe dO va quy mo ctia sg phut trian xa hOi Main lam doge dieu truck hat gido due phai dam bdo nguan nhan lye ddp Ung nhu cau phdt trian da dal note trutc mat va lau dui, phdi co dOi ngu giao vien, nhan vien va Can bO qudn ly dat chuAn va chuyen mein, nghiap vu, tam huyat vai nghe dam trach dugc nhi'em vv Nguam nhan lye hoat dOng nganh Gido dye va Dap tao Id nguain nhan lye yeu cau co chat lugng cao va coy nghia guy& dinh chat lugng Gido dye va Dao tao Theo Nghi quyat 29 HOi nghi ran 8, Ban chap hanh Trung ucrng D'ang kh6a XI Dang ta da nhAn manh dai mad Gido dye va Ddo tao phai dai mad can ban, town dien dO co de cap den nguyen nhan cua nhang han cha, yau kern Id cong the quan IY chat lugng, tra, kiam tra, giam sat chu g doge coi dung mire Tit tOi xac dinh cong the tra la hoat dOng khOng the thieu nham kiam tra, danh gi g, to van va thg e day sir phut trian dap dng nhu phai trien cua xa hOi tat ca cat nganh, linh vile dO co nganh Giao due va Dao tao Tinh A to ngdy lap den nay, kinh to cua tinh da phut Plan ddng ka, tinh doge danh gig la nhfing tinh, co kinh ta phut trian cao ca nuOt Vai sir phut trian kinh ta tinh da co nhi'eu the do, chinh such ho trg dal vay i cong chit, vien chic, nhan vien, nguari lam viac cde co quan, don vi nhAm thu but nhan tai, tao sir On dinh va gOp phan gang cao chat lugng au& sang da can b0, cong ch gt, vien chg c, nhan vien tinh an tarn thgc hien Mt cong tae Cdc cha h0 trg cua tinh du gc the hien qua nhiau Quyat dinh, co Quyat dinh so 74/2011/QD-UBND cua tinh A ngdy 21 Gicii quyit khiiu nai chi di) ho tra vien chirc y ti hoc &Tang cilia tinh A thang 12 nam 2011 ve viec Ban hanh quy dinh ve chinh sach thu hut, the dO h8 trg ciao tao va phat trien nguen nhan lye tinh co lien quan den de tai cap tien luAn Tuy nhien, tai mot don vi truOng an non B cua huyen C tinh A da co tnrrang hop Ke toan vi thieu tinh than nth nhiem clan den viec mat the di) h8 trg cna vien chac Y to gido duc qua nhieu tram ma kh8ng hay biet, den lchi co Ichieu nai cua vien chirc Y te, don vi truOng va Ka town mai biet doge va den the" diem dä qua 03 nam 07 thang va hAu qua la don vi trutrng mAm non B xin giai quy& lai cite dil tren cho vien chIrc Y to rat kho khan vi da qua nhieu nam Xuat phat tit flux tinnay, cUng veri yeu can cong tac dm ban than tOi throe phan ceng dam nhan, cnng Arai kien thirc duge hoc thai gian tham gia lop bai &rang nghiep vu COng tac vien tra gião, due tOi chon de tai tieu luAn " Giai quyat lchieu nai the h8 trg vien chirc y to hoc dthang cna tinh" de cling trao dei, Chia se, hoc tap kinh nghiem giai quyet lchieu nai, t6 cdo va ngdy cang hoan thien han cOng tac tra gig.° due dam bao quan lyr nha nu& co hieu qua Gidi quyit khiaru nai chi tro idén chirc y ti hoc (twang cita tinh A B NOI DUNG 1- MO to tinh hu6ng "Gial quyat khieu nai the he) to vien eh& Y to hoc dthang cua tinh A" Thâng 09/2012 co Nguyen Thi H dugc tuyan dung vdo lam vien chirc Y t6 tnrang main non B thuec PhOng Ciao due va Dao tao huyen C, tinh A (twang mam non B thuec y ang thuan lgi cua huyen) Tit bat dAu vac) nganh co khOng bit vien chirc Y to co the hO try cua UBND tinh theo Quyet dinh so 74/2011/QD-UBND ngdy 21/12/2011 tai "Khoan 2,3, Dieu 22: HO try cho vien chirc Y to hoc duang" co ghi re: "2 filen chWc Y to co trinh trung cap, y si hoac twang dwang tong tae a cac ca se giao duc tong lap wen dia ban cac thuac vimg kh6 khan dtrac he try 0,5 Tan may Wang tat thieu chung/ngtrai/thäng Vien chWc Y te' co trinh trung cap, y si hoac twang 'tang thing tOc a cac ca sa giao duc tong lap tai cac xa, phtrang, thi tran can Igi, cac truang day nghe va cac trung tam day ng1/1 cOng lap tren Ma ban tinh Apr hg try 0,3 lan mtrc Wang toi thieu chung/ngtrailthang Thai gian dugc furring the lig try qui Binh tai Diu la 05 nam." Sau bier dugc the de tren, co d'a co khieu nai den Hieu truang nha truang va PhOng Gido due va Dao tao huyen ve the dm minh khOng dugc hueng he try 0,3 lan mire luang toil thieu suet then gian tilt \Tao nganh cho Mn thang 03/2016 la nam 07 thang, co co yeu tau nha truang thuc hien the vei vien chirc y to tit lire khoang thai gian Tai dm 05 nam ke to vien chic vao tong tac nganh vai thai gian truac day nha truang clam gidi quyet, co cang yeti cal) phai dirge glad guy& cho dU the de theo quy dinh, &mg thai giri cho nha van ban Quyet dinh se 74/2011/QD-UBND tren Giai quyit khiiu nqi chE c10' 116 tro vien chic y to hoc chrOng cita tinh A Sau nhan don va van ban quy dinh ve the dO cua vien chlic y ta, Hieu truang nha truang thOng bac, cho vien chitc y to la nha truang se xem xet va gidi quyat theo quy dinh Nhung Nat dugc co H ding luc co giri don len PhOng Giao (Luc va Dap tao nen Hieu truang co lam Van ban gui den PhOng Giao due va Dao tao huyen xin xem xet duyet cho gidi quy& the die dOi vti vien chitc y to nhiing thang trutc day chug cap Hieu truang truang mam non B cling nhan khuyet diem da de )(ay viec so sot lam mat the dO cua vien chirc y te, dOng thai cling co trinh bay med nhan cong tac Hieu truang vac) thang 8/2012 va cach 01 thang sau thi truang co vien chnc y to vac) lam viec; trunc day Hieu tracing la Ph6 Hieu truang elm truang truang cling khOng co vien cline y to nen Hieu truang cling khOng nghe not the di) Trong van ban gni den PhOng Gião due xin cap the dO cna vien chnc y te, truang ding co trinh bay cac mOc thai gian co lien quan can xin y kien giai quy& cua phOng Gião due va Da p tao huyen Cap mg c thai gian va su viec nhu sau: - KE toan hien tai vac) lam viec thang 9/2011 - Quyat dinh so 74/2011/QD-UBND co hieu luc tit 01/01/2012 Hieu truth-1g than chit vu: thang 8/2012 Vien chitc Y to vac) lam viec thang 9/2012 Ngdy tach huyen lap huyen mári thang 4/2014 - Then gian vien chic y to xin hu gng the dO thang 4/2016 - Thang cuOi cling vien chdc Y to du 05 ndm thang 9/2017 (Thai diem chi 05 nám cna vien chilec y to tinh tic vao nganh) - Xac dinh muc tiéu xir157 tinh hui;ng - Dam bee quyen lgi chinh clang elm vien chic y to da khieu nai Giai quyjt khiju nai the cit5 ho fra vien char y to hoc cluCtng cna tinh A Dam bdo dung quy dinh cua phdp luat, dOng thai co xem xet den cac yeu to firth, 1Y Xir lyr dirt diem, khOng d6‘ xay tinh trang kao ddi lam phat sinh them khiau nai den cAp tren - Giu duqc uy tin ciia nha truerng, cua nganh gide duc huyan - Phfin tich tinh hu6ng Trong tinh viac mat the d'O 1-16 trg cho vien chirc Y to hoc duthig theo Quyat dinh so 74/2011/QD-UBND xuAt phat tir Ica todn truth-1g mAm non B, vi xay vu viac, ka toan giai thich nghe not co the g trg cho vien chirc y to hoc duang nhung la dp dung dal vol vien chirc Y to hoc duerng cong tac tai cdc tru gng thuOc cdc xa vimg sau, vimg xa, viing kh6 khan chir khOng thuec cdc truOng dOng trail dia ban thuAn lgi nen khOng co lAp the dO \fa phia nha tmeng, dung Hiau tnräng nha tru gng mari nhAn chirc vu Hiau tnrerng tir that-1g 08/2012, trait vien chirc Y to \Tao nganh cong tac tai lila:mg Id 01 thang Hiau truth-1g nhd tru6ng truck day dam nhiam chirc vu PhO Hiau truerng; mat khdc, truck vien chirc Y to \Tao cong tac nhd truerng chua co vien chirc Y to nao cong tat tai tnrerng nen Hiau truemg hi'an tai chua dirge nghe, biat co the do, nen dart elan xay Iry viac Va van de khOng quy 16i o Hiau tru gng nhung theo quy dinh trach nhiam cda ngueri dung dau don vi, nen Hiau truest-1g phdi co trach nhiam xir 132, gidi quyat vu viac Va vien chic Y t6 phan anh va yeu cAu giai quyat the 1-1 trg theo quy dinh la yeu cAu giai quyat quyan lgi chua cAp la dimg quy dinh Va cdc cAp co thdm quyen duyat the 118 trg cua vien chirc Y t6 (cAp tren don vi quan 1Yr vien chirc), vol PhOng Gido chic va Dao tao huyan cu Gidi quyit khiiu ngi the c10 h g: try vies chirc y to hoc twang cfia tinh A duyat the dO dm Ian dau tien chua co chit 57 dan viac truang lam thieu the de ban cho nhd twang b6 sung a Nguyen nhfin - Do thiau trach nhiam cua ke todn nha twang Hien truang nhd truang mai nhan chirc vu nen chua hiau hat the dO duyat de nhac nha Ica todn b Hat u qua Hau qua ld don vi truang main non B xin giai quyet ldi the dO tran cho vier) chat Y to rat khO khan, neu khemg xin giai quyet dugc thi theo quy dinh cua phap luat cac ca nhan co lien quan gay hau qua phdi co trOch nhiam khac phuc (bai thuang) se; tien la rat ban — He xu'at nhirng giii phap + GUM phi') 1: Nhd truang xin PhOng Gido chic va Dan to cling cac cap co tham quyan cho giai quyet the dO 116 trg nhan vien y to theo the dO h6 trg cim Uy ban than dan tinh truac mat cho bat dau cap to thdng 01/2016 ILA xin gidi guy& cho chi cap -dap the 116 trg cita cac thdng chua cap tmém day dugc cap flap to thdng 9/2017 cho clan huang du 05 nam theo the dO dm Uy ban nhan dan tinh quy dinh tai Quyat dinh so 74/2011/QD-UBND •; *Nhan xet uu, khuyet diem cua phuang an: + Lru diem: Mang theo m6 to tinh huOng thi thai diem vien chic y to phat hian co the 116 trg Id thäng 3/2016 thi se duce bat dal) giai quyet to thang 4/2016 Truang hop xin giai quyet tir thang 01/2016 thi so thang chua chi tra cho vien chitc y to truck day se it hon (Id nam 04 thdng), thay vi den thdng 4/2016 mai gidi quy& thi so theng chua chi trd truck day la nam 07 thOng GI& quydt khidu not chd do) ho tro y ién clilic y td hoc citilnig cna tinh A Mat khdc, vi lui thai diem xin giai quyat the d0 ding nam nam tai chinh 2016, nen ding de dugc chap thuan pha duyet Viec xin dugc car p chi tra dap se; thang chin chi tra tux& day (truck thang 1/2016 va thai diem vien chac y t6 mai vac) nganh) xin dugc chi tip cho du 05 nam tit vien chin y to vdo nganh, se iting thai gian da the cap co tham quyen (PhOng TAl chinh, PhOng Gião due An Ddo no) co then gian chuan bi kinh phi + Khuyet diem: Neu vien chic y to xin thuyen chuyan cong tac truac het thai gian hi/Ong di) the dig 05 nam thi viec giai quyat tiptheo rat khO a don vi mai - Giii phi") 2: Nha trugng ding xin PhOng Gido due va Dap no ding cac cap co thAm quyan cho gidi quyat the ho trg cho nhan vien y to theo the d0 ho trg Uy ban nhán clan tinh, truac mat cho bat dau cap tit thang 01/2016 va xin gidi guy& cho chi cap flap the de, trg dim cac than chin cap truac day, dugc cap 01 Ian (tinh cach la cho truy Faith ton 01 Ian tong se; tincUa cac thang chin chi cap ho trg fru& day) *Nhan )(et uu, khuyet dram cua phuong an: + Lru diem: Neu vien chic co xin thuyen chuyan not cong tac thi khOng ban rOn viec giai quyat the dO cua nhang thang ma truac day truth-1g main non B chin chi tra Vien chin y to se phan kited tong cong tac Don vi truang se bOt lo tang, A/a viec chi cap da giai quyet vu viec xong + Khuyat diem: Vi viec chi, cap kinh phi phai dugc du than tru gc, dAc biet IA viec xin cap kinh phi chi tra 01 Ian cho cac thang truac thang 1/2016 thuOc ve nhiau Gitii guy& khië'u noi ché de) h8 tr y vien chirc y to hoc du.emg cua tinh A nem ve trueic, nth:in dugc duy'et phdi dugc cap co them quyan quyet dinh Ira phai co )(de nhan mita PhOng Ciao due va Dao tao huyan ca la chua cap the dO Arai vien chic y to flitting theng true thuOc PhOng Ciao due ve Ddo tao huyan eft quail bri va ca xac nhan dm PhOng Gido due va Dao tao huyan meri - Pluming an 3: Nha truang cling xin PhOng Gido due va Dao tao cling cac cap co thAm quyan cho giai quy& the dO trg cho nhan vien y t6 theo the dQ trg cUa Uy ban nhan dan tinh truac met cho bet dau cap tir theng 01/2016 va xin giai quy& cho chi cap flap the dit tra cita cac thang chua cap truck day, dugc cap 01 lan (tinh each la cho truy lanh tron 01 Ian tang so tien cita cac thang chin chi cap trg twat day) Nhung 02 nui cap - Mot: la PhOng Ciao due va Dao tao huyan C duyat cap d'ai vai cac thang tir tiled (4/2014) diem tech huyen den theng 1/2016 la nem 09 thang; - Hai: la vai flitting thang chua cap, thuOc PhOng Gide due ve Den tao ca quan 1Y, se xin PhOng Gide, due lid Dao tao huyan cu duyat cap chi la 01 nem 07 thang *Nhan xét uu, khuyat diem elmphuang an: + tru diem: Neu vien chic co xin thuyen chuyan nai cong tac thi khOng ban ran viac gith quyet the ctO cua nhang thang ma fru& day nha truemg mam non B chin chi tra Vien chile y to se phan kheii ceing tae Don vi tatting se bOt lo lang, ve viac chi cap try vieda dugc giai quyet + Khuyet diem: Vi viec chi, cap kinh phi phdi dugc du town twat, dec bier IA viexin cap kinh phi chi tra 01 Fan cho cac thang truarc thang 1/2016 thuOc ve nhieu nem va truck, muOn dugc duy'et phdi dugc cap co them quyan quyet dinh Aid Giki quylt khieu nai the ta ho tra vien chac y to hac chcang cna tinh A phai co xac nhAn cua PhOng then due va Dao tao huyen cu la chua cap the dO vai vien ch g c y to nhang thang trgc thuOc PhOng Gido due va Dao tao huyen cu (lan ly va ca xac nhAn cua PhOng Gido due Ara Dan tao huyen C - Ved Ph6ng Gido due va clio tao huyen cu hien khOng guar' ly tnrerng mAm non B, do khOng the giai quy& ngugc lai dugc va do, nha twang ding khOng the lam them 01 van ban nOa de de nghi PhOng Gide) due Ira Dao tao huyen C gidi quy& them so thang cda thai gian chua cap the he tra cho vien chi:re y to PhOng GAB due va Dao tao huyen cu quAn the nhac ho sa, thay vi lam ciing 01 van ban xin PhOng Gido due va Dao tao huyen C giai quy& va nhu vAy nha trueng se khOng the gidi quy& dugc the cho vien chirc y to thai gian 01 ndm 07 thAng thuec ve PhOng Gido due va Dao tao huyen cu quan lY va tnreng se phdi vac, tinh den bu theo quy dinh de vien chirc y to !dieing mat the - To chtic thtyc hien giai phip Tit str phan tich, danh gid uu, khuyat diem dia the giai phdp tren, giai phdp la co kha thi vi vira dam bao thuc hien &mg phap luat dia Nha nuac, khd nAng dugc cap co thAm quyen chAp thuAn cho giai quy& cao, dam bao diAng nguyen tac tai chinh De gidi quy6t khieu nai cua co Nguyen Thi H to can thuc hien &mg quy trinh theo Luldt g u nai ndm 2011; Nghi dinh so 75/2012/ND-CP 03/10/2012 cila Chinh phu va ThOng to se 07/2013/TT-TTCP ngdy 31/10/2012 dm Thanh tra chinh phu ve quy trinh giai quy& khieu nai hanh chinh; Quyet dinh se 74/2011/QD-UBND ngdy 21/12/2011 ve viec Ban hanh quy dinh ve chinh sdch thu hut, the de ho tra dao tao Ara pith then nguOn nhan lye tinh A; Huang dAn lien sa se 372/HDLS-NV-TC ngdy Gläi quy& khiäu nai chE cho ho tro viën chtiv y to hoc chtenig cita tinh A 15/6/2012 va viac thgc hian chinh sach thu hut, the do, try dao tao va ph& trim nguan nhan lye tinh A, cdc btrac tian hanh nhu sau: + Buac 1: Tiap nhan Don dm co Nguyen Thi H co dAy dit thOng tin ngay, thang, nam khieu nai; ten, dia chi cUa nguesi khieu nai, ten dia chi co quan bi khieu nai; dung, ly khi6u nai Ira tai lieu co lien quan den van da khieu nai Buck 2: Phan loai, xiz ly don NOi dung khieu nai la the try vian chat y to h9c duang cong tac tai cdc co SO( gide duc cong lap tran dia ban tinh A Don khieu nai girt tai co quan x6t the d0h6 try vian chirc Y to hoc duang dai vai co NguyJn Thi H Tham quyan giai quyat la HOi dang nha truang Vickiam tra nOi dung khieu nai Hiau truang nha truang Wan thay nOi dung don dm co H IA dUng vi CO cong tat O truang da 03 nam thang nhtmg chua dugc huang try y to hoc duang dang the Nhu tray don dm co H cin dieu kian thu 1)2 Bulk 3: Giai quy& khieu nai Thu ly giai quyat, xac mirth not dung gidi quy& Sau nhan don khieu nai cua co Nguyen Thi H va nhan thay don clU diau kinthu ly, ba ngdy sau Hiau truang nha truang da quy& dinh quyat khieu nai va thOng bat tai co H Hiau truang quy& dinh lap to xac minh nOi dung khieu nai, to cid Han hanh xac minh gam cac nOi dung: Thai gian tie van nganh that-1g 9/2012 cho den thang 4/2014 (then diam tach huyan mei) co H co dugc hträng h6 try 0,3 l'An mire lucmg CO sa chua? Thai gian huyan mei bAt dau lap thang 4/2016 den thang 3/2016 ke todn co lam so cling nhu (tang 1)2 luang ch6 dO try cho co H khOng? Kat qua 'the minh cua to nhu sau: 10 Gidi quya't khiEn not chä cto hOr try Wen chart y to hoc clwOng cita tinh A Qua xac minh k'a toan nha twang khOng xem ky quyat dinh 74/2011 nen khOng lAp ho sa va cling khOng dang ky luang dAu nam, bin dOng tiling quY va the ho trg 0,3 cho co H dugc the hien qua cdc ban luang hang that-1g cilia twang, ban däng ky luang b0 phAn TO chine PhOng Gião due va Dan tao huyen C km trCr Ve co H thai gian tar vao nganh thang 9/2012 cho den thang 4/2014 (thin diem tdch huyen mai) co H co duot huang ho trg 0,3 Mn mac luang ca sap chua? KM qua nhu sau: To xac minh co lien he vied b0 phAn To chirc va Ke town cua PhOng gido due va Dao tao huyen cu va luang va the dO ho trg cilia co H tilt mai vac) nganh cho den thang 4/2014 va dugc huyen cu xac than Id khOng co huang the trg vi Ica todn truang khOng lam sa cling nhu khOng dang ky van ban luang - Dang thai don vi co van ban xin PhOng Gido duc va Map tao cho glad quyet chi tra the di) trg 0.3 mac luang tai thien cua nhan vi et n y to twang tar thang 01/2016 nam 2016 - Cling lac co van ban den PhOng Giära duc va Bala tao huyen cu xin )(de nhari vian clnrc y to cna TruOng main non B thai gian truc thuOc quail ly cua PhOng Gido duc huyen cu IA chua duyet huang the dO trg vien chirc y to cua tinh de co ca sO xin PhOng tai chinh huyen C xét duyet phut hai the dd he trg y to ma twang cid sa sot lam thiau the cua y - Twang MN flap tuc co van ban gin den PhOng Gido due lid Dan tao huyen C de nghl xin cap co thAm quy'an xat cho chi ba the trg than vian y to truimg thai gian tmac that-1g 1/2016 tra ve ngdy vian chirc y to mai vao nganh 9/2012, phan tich r6 thai gian xin giai quyat thuOc huyen cu quail ly (tir thang 9/2012 den thang 4/2014 la 01 nam 07 thang) va thai gian thuOc PhOng Gido due Aid Dao tao huyen C quail ly (tir thang 4/2014 11 GI& quyjt khiEu nai ch j dq h3 tra vien chat y to hoc &tang awl tinh A den thang 01/2016 la 01 näm thang); chimg minh cho lY chua chi cap, nha truang kern xac nhan dia PhOng Gido due va Dao tao huyen eft - TO eh& del thoai: Hieu truang tien hanh dei thoai vei co H, truck tien Hieu truang phan tich cho co H hieu rO ve viec lap ho sa cling nhu xin cac the dO cho cac vien chirc la tacit nhi'em cua nha truang Trong tiled gian qua viec co H kheng huäng the de ho trg la ban than Hieu truang khOng biet cO the do" nen clan den xdy vu viec va ding xin nhan khuyet di6m Ke todn nha truang trinh bay ve the de 116 trg y to h9c duerng rang co nghe nOi the di) nhtmg nghi la the do" thu but dei vai cac tnremg dOng teen dia ban thuOc cac xa viing sau, vimg xa mai co nen ke todn khOng lam ho sa cho vien chirc y te Ban than Ice Man ding xin nhan khuyet diem ye minh - Bao can k'et qua xac minh: Hieu truang trieu tap to girth quyet khieu nai cac to xac minh, to van bdo cdo tinh hinh Sau to xac minh va to to vAn bat) can tinh hinh buei dei thoai vOi ba H va Ke toan truang, can cu vacs cac quy dinh cua phdp luat lien quan den the dO h6 trg y to hoc duerng, HOi &mg twang quy& (tit-1h )(et va xin chap thuan cua cac cap co tham quyen chi cap N I thai gian chin huang the h6 trq deng thai Hieu truang nha truang chi dao ke todn theo di5i va lap he so gidi quy& tiep tir thang 9/2017 cho den cap cid 05 näm theo the dO quy dinh Buck 4: Ban hanh quyet dinh gui va luu tilt he so - Ban hanh Quyet dinh, ding khai quy& dinh khieu nai Sau tien hanh xong cac cong viec qua trinh giai quy& Hieu truang Quyet dinh tie viec gidi guy& khieu nai cita IDA H Viec khieu nai cua vien chdc y t6 la dOng, su viec )(ay la ngoai y muen nha truang se xin 12 Gicii guyjt khieu not chi ctO vien chic y to hoc throng cua tinh A gidi quy& hu&ng ho trg to thang 1/2016 Aid xin gidi quyat chi cap tiep the de ho trg cua cac thang chua cap truo'c day cho den du 05 ndm theo the dO ciia illy ban nhan dan tinh quy dinh tai Quyet dinh so 74/2011/QD-UBND Sau hai ngdy ban hanh guy& dinh nha truang trieu tap Hei d'Ong six pham cong khai guy& dinh dOng thin gni guy& dinh cho be H Lap va (pan ly hO so khieu nai HO so giai guy& khieu nai theo trinh • ; nai + Lap ho so khieu Th'Ong ké cac loai tai lieu theo awe luc DOng h6 so giai guy& khieu nai tai khodn Dieu 34 Luat khieu nai Ban giao hO so khieu nai cho bo phan to chirc km - Ki6n nghi, cue xuat Can chi dao ke toan co so tay ghi lai tat ca cac the dO, chinh sach dang dp dung nganh cling nhu ten loai van ban dm cac the de, de can co the tham Maar, nhanh de khOng thieu sot the dO cua cong chirc, vien nhan vien truOng, cling nhu co chuyen dOi cong tac guy& so cling phdi dugc ban giao lai cho nguai cong tac flap tuc Nguai dung dau nha truey ng va ke town sau vu viec can kinh nghi'em viec thuc hien trach nhiem, &Ong theri nha truemg can phdi co phe binh ct6i vai ke toan ve vu viec nham dam bao cho viec thuc hien phdp luat dung quy dinh 13 Giai quyät khiäu nut chê' há: tra vien chnv y tä huc citcOng ctha tinh A C KE T LUA N Qua tinh hung, su viec da trinh bay, thay rang viec lam mat the ho try cua vien chirc Y tá truang main non B cua huyen C veld 1Y, don gian khOng däng co xay ra, chi vi Ke todn truang mam non B nghe nOi co the 116 trg den \Ted vien chirc y to gido duc nhung cho rang chi Op dung de;i vett cat dun vi truang dOng tran dia ban vimg khO khan va day la the dO thu vei vang khO khan, ma khOng tim hiau van ban da thtic hien diAng the dO deti véri vien chirc Y to de dAn den mat the ha" try thai gian 03 nam 07 thang, clang thai cling lam cho nha tmang phai gap khO khan xin cap co tham quyan xac nhan thai gian chin huong the dO h6 tro cua vien chirc Y ta, cling nhu phdi co nhieu van ban gin den nhieu cap xin cho cap bit the ten thai gian tilt& day chin cap cho vien chac Y te DU su viec xin the cap co tham quyen co dugc dang Yr di naa, nhung va khia canh lido cling da lam anh huanig den uy tin cila nha truang, vien chat dam trach the dQ chinh sach, tian luong, phu cap dm don vi truang va cling se lam anh huerng den nosed dung dau don vi Do dO ten nhan th'Ay rang la cong chirc, vien chirc, nhan vien can phdi !fang cao trach nhiem thuc hien cong tac theo nhiem vu dugs phan cong Nhang phan tich va nguyen nhan vu viec, tinh chi mang tinh chat tham khdo va diau kien nghien dm, cling nhtr kien thirc gidi guy& vu viec co giai han, chac than tiau luan co nhang cho thiau set, rat mong dugc su g6p y kien va ginp da cna quY -ilia)/ co TruOng can b0 quan lY gido duc Thanh 0.16 H6 Chi Minh./ 14 Githi guyCt khliu nai chÉ c101 ho tro y ién auk y to hoc throng cua tinh A TAI LIEU THAM KHAO Tai lieu b6i dy eing nghiep vu cong tat y ien tra gido duc Luat khieu nai 2011 Nghi dinh 75/2012/ND-CP ngdy/10/2012 cua Chinh phit quy dinh chi tiet mot s6 dieu cua Luat khieu nai Thong to 07/2013/TT-TTCP 31/10/2012 cila tra Chinh phu quy dinh, quy trinh giai quyet khieu nai hanh chinh Quyet dinh s6 74/2011/QD-UBND 21/12/2011 ye yiec Ban hanh quy dinh y e chinh sach thu hut, the h6 try ciao tuo ya phat trien ngu6n nhan luc tinh A Hucing dan lien ser s6 372/HDLS-NV-TC ngdy 15/6/2012 ye yiec thyc hien chinh sach thu hut, the dO try dao tao ya phat then ngu6n nhan lye tinh A 15 ... 132, gidi quyat vu viac Va vien chic Y t6 phan anh va yeu cAu giai quyat the 1-1 trg theo quy dinh la yeu cAu giai quyat quyan lgi chua cAp la dimg quy dinh Va cdc cAp co thdm quyen duyat the 118... 21/12/2011 ye yiec Ban hanh quy dinh y e chinh sach thu hut, the h6 try ciao tuo ya phat trien ngu6n nhan luc tinh A Hucing dan lien ser s6 372/HDLS-NV-TC ngdy 15/6/2012 ye yiec thyc hien chinh... ding cac cap co thAm quyan cho gidi quyat the ho trg cho nhan vien y to theo the d0 ho trg Uy ban nhán clan tinh, truac mat cho bat dau cap tit thang 01/2016 va xin gidi guy& cho chi cap flap the