thư tín thương mại ftu acknowledging, declining offers

Commercial Correspondence Acknowledging / confirming an order Declining an order Advise of dispatch CuuDuongThanCong.com https://fb.com/tailieudientucntt Acknowledging / confirming an order CuuDuongThanCong.com https://fb.com/tailieudientucntt Opening Express pleasure in receiving an order Eg: + We thank you very much for your order No 2305 dated 3rd September 200 and are very pleased to confirm our sales on the following terms and conditions + We acknowledge with thanks your order CuuDuongThanCong.com https://fb.com/tailieudientucntt Message • Commodity: bed sheet code No 0246 • Quality and specifications: as per catalogue No 296 • Quantity: 2,500 pieces • Price: Unit price: $ 15/piece CIF Manchester, including packing • Total value: $37,500 • Packing: in customary export cases • Delivery: immediate delivery • Payment: by irrevocable L/C as usual CuuDuongThanCong.com https://fb.com/tailieudientucntt Message *Add favourable comments: Eg: + We hope when the goods reach you, they will give you complete satisfaction in all aspects as our best attention has been paid to handling your order in general and to its delivery in particular + We would like to take this opportunity to introduce to you different kinds of bed sheets code No… which are available for export at the present time CuuDuongThanCong.com https://fb.com/tailieudientucntt Ending Express wishes for further orders Eg: + We are looking forward to having your repeat orders + We assure you that any of your order will be given our prompt and careful attention + We hope that our handling of your first order will lead to further business between us and mark the beginning of a happy working relationship CuuDuongThanCong.com https://fb.com/tailieudientucntt Declining an order CuuDuongThanCong.com https://fb.com/tailieudientucntt 1.Declining an order is to refuse to accept an order There are many reasons for refusing an order but whatever the reason, be polite and careful in choosing words to express your refusal 2.When you have to decline/refuse an order • Out of stock • Buyer’s bad reputation/ suspicious credit position • Unfavourable terms and conditions • Size of the order (too large or too small) CuuDuongThanCong.com https://fb.com/tailieudientucntt How to decline an order Opening: -Express thanks for the order -Express your regret for declining /refusing an order Eg: +We thank you for your order No HU9924, which we received today, but much regret to inform you that we are out of stock of this item at the moment + We thank you for your order for… We received your order for … today but regret that due to… we are unable to fulfill your order CuuDuongThanCong.com https://fb.com/tailieudientucntt – Message: Reasons for declining/refusing an order Offer alternatives Eg: + Unfortunately, we no longer manufacture this product as demand over the past years has declined + We have run out of stock of the items you asked for because of heavy domestic demand at the moment, but instead we can offer you items No … of the same quality, at the same price and available in a great variety of designs + I am sorry to say that we must turn down your order as we have full order books at present and can not give a definite day of delivery + We would only be prepared to supply on a cash basis CuuDuongThanCong.com https://fb.com/tailieudientucntt + Delivery could not possibly be promised within the time given in your letter + It would be uneconomical for us to offer our products at the discounts you suggest as we work on a fast turnover and low profit margin + We are a small firm and could not possibly handle an order for 20,000 units + We only supply orders for ball point pens by the gross, but suggest you try a stationery wholesaler rather than manufacturer + Our prices are extremely competitive and it would not be worthwhile supplying on the allowance you have asked for Therefore, in this instance, we regret that we have to turn down your order + The discount you asked for is far more than we offer any of our customers CuuDuongThanCong.com https://fb.com/tailieudientucntt Advise of dispatch CuuDuongThanCong.com https://fb.com/tailieudientucntt What is an advise of dispatch: A note or a letter advising the customers that the goods have been sent CuuDuongThanCong.com https://fb.com/tailieudientucntt How to write Tell the customers: + What has been sent + When they have been sent + How or by what means of transport they have been sent Eg: + We would like to advise you that your order for … has been shipped on the SS (Steam Ship) Marconissa and should reach you within the next ten days Meanwhile our bank has forwarded the relevant documents and a sight draft for $1,662.60 to the Northminster Bank (City Branch) Birmingham + Re: order No R1243 The above order has now been completed and sent to Liverpool Docks where it is awaiting loading onto the SS Manitoba which sails for Dawson, Canada on 16th September and arrives on 30 September + We have taken care to see that the goods have been packed CuuDuongThanCong.com https://fb.com/tailieudientucntt Ending Eg: + We are sure that you will be pleased with the consignment and look forward to your next order + If there is any further information you require, please not hesitate to contact us We look forward to hearing from you again soon + We assure you that any further order you place with us will always be carefully attended to + We appreciate the opportunity to serve you and look forward to further business with you CuuDuongThanCong.com https://fb.com/tailieudientucntt TRANSLATE INTO ENGLISH: Hàng hoá đựơc bảo hiểm theo điều khoản rủi ro từ kho đến kho, công ty bảo hiểm hàng đầu Việt nam nước thực Đề nghị quý ngài xác nhận việc chấp nhận đơn đặt hàng không chậm 14 ngày so với ngày ghi đơn đặt hàng Chất lượng tiêu chuẩn kỹ thuật thiết kế gửi kèm theo Hàng đóng gói bao bì đạt tiêu chuẩn xuất thành kiện kỹ mã hiệu từ đến Hàng giao thành chuyến Không phép giao phần không phép chuyển tải Áo sơ mi sản xuất Việt nam bán chạy nhiều nước chúng có chất lượng tốt, kiểu dáng hấp dẫn, hợp thời trang giá phải CuuDuongThanCong.com https://fb.com/tailieudientucntt 8.Chứng từ cần cho toán bao gồm vận đơn gốc (3 bản), hố đơn thương mại (3 bản), phiếu đóng gói (3 bản), giấy chứng nhận xuất xứ VCCI Việt nam cấp thành bản, giấy chứng nhận chất lượng số lượng Vinacontrol cấp thành Ký mã hiệu theo dẫn người mua thông báo sau 10.Số lượng 100 MT, dung sai 5% người bán tuỳ chọn 11.Chúng xin thông báo số hàng quý ngài đặt mua giao lên tàu Phương Đơng rời cảng Hải Phịng vào 02/09, chuyến hàng đến tay quý vị vịng tuần tới Chúng tơi tin tưởng q ngài hài lịng với lơ hàng nói mong tiếp tục nhận đơn hàng quý ngài 12 Đóng gói phù hợp với tập quán xuất khẩu: 13 Giao hàng thành chuyến cách 15 ngày Chuyến thứ vòng 20 ngày, sau nhận đơn hàng thức: 14 Thư tín dụng có ghi: phép giao hàng phần: CuuDuongThanCong.com https://fb.com/tailieudientucntt The goods are to be insured under the all risks terms from warehouse to warehouse by a Vietnamese or a foreign first - class insurance company Please confirm your acceptance not later than 14 days after the date of the order Quality and specifications are as per the attached/ enclosed design / technical drawings The goods are packed in one customary export bale/ export standard bale and marked from to Shipment is to be made in one lot Partial shipment and transshipment are not allowed Made-in-Vietnam Shirts are selling well in many countries as they are of good quality/ are good in quality, attractive and fashionable in design and reasonable in price CuuDuongThanCong.com https://fb.com/tailieudientucntt The documents required for payment include copies of original B/L, copies of commercial invoice, copies of packing list, copies of certificate of origin issued by VCCI, and copies of quality and quantity certificate issued by Vinacontrol Marking is as per the instruction to be advised by the buyer later 10 The quantity is 100 MT, more or less 5% at the seller’s option 11 We are pleased to advise that the items you ordered were put on board/ your order was loaded on board the Vessel Phuong Dong which sailed from Hai Phong port on September and should arrive at your destination within the next weeks We hope that you will feel satisfied with the consignment and place further orders with us/ submit further orders to us CuuDuongThanCong.com https://fb.com/tailieudientucntt 12 Packing is in export customary bags/cartons Packing is in accordance with export customary standard/ requirement 13 Delivery is (made) in shipments/lots of 15 days apart The first shipment is made within 20 days upon/ since receipt of official order 14 L/C is marked: Partial shipments are allowed CuuDuongThanCong.com https://fb.com/tailieudientucntt ... https://fb.com/tailieudientucntt 8.Chứng từ cần cho toán bao gồm vận đơn gốc (3 bản), hoá đơn thư? ?ng mại (3 bản), phiếu đóng gói (3 bản), giấy chứng nhận xuất xứ VCCI Việt nam cấp thành bản, giấy... relationship CuuDuongThanCong.com https://fb.com/tailieudientucntt Declining an order CuuDuongThanCong.com https://fb.com/tailieudientucntt 1 .Declining an order is to refuse to accept an order There are... khẩu: 13 Giao hàng thành chuyến cách 15 ngày Chuyến thứ vịng 20 ngày, sau nhận đơn hàng thức: 14 Thư tín dụng có ghi: phép giao hàng phần: CuuDuongThanCong.com https://fb.com/tailieudientucntt The