If you don’t understand body language, communication breakdown may happen.... You shrug your shoulders.[r]
(1)Vocabulary
- Language barrier (n) - Cultural difference (n):
- Communication channel (n) - Shrug (v) :
(2)Check –up vocabulary
Communication channel
shrug
Language barrier 1
2
4
Cultural difference 5
3
(3)Reasons for communication
breakdown
A Language barrier
C A lack of communication channels B Cultural difference
(4)1 Woman: If you go down the corridor, you will see a sign saying
Entrée…
Man : What does entrée mean? I’m afraid I don’t understand In Sweden people call each other by their first names and this
does not mean a lack of respect
3 I can’t contact him by mobile phone – the network signal is so weak here
4 We haven’t heard from him It takes several weeks for the post to arrive in that area
5 What is he texting here ? I can’t understand this crazy shorthand! In some countries, yellow roses mean happiness and friendship
but in Russia, if you send someone yellow roses it mean a separation
Activity Match the possible reasons with the examples
A B C C A B
(5)(6)Activity 2: What they mean?
I don’t know I’m angry Sorry, I need to go now
I’m happy It’s wonderful! I’m so excited!
1 2 3
4 5
1 You shrug your shoulders
2 Your hands are on
your hips 3 You glance at your watch
4. Your give a big
(7)(8)9.00a.m March 23
I wanna c u 2nite. <3.
WBY?
(9)Activity Can you decode the following abbreviations in texting / chatting style? Work in groups
1 Where r u? We r @ Lotte on 2/F
Where are you? We are at Lotte on the second floor
4 Pls call me rite bck Thx 2 I’ll b mins late CUS
I will be minutes late See you soon 3 Wanna c a movie this wkd?
Do you want to see a movie this weekend? Please call me right back Thanks
5 Hi! Wot RY doin 2nite?
Hi! What are you doing tonight? 6 Did u c it? LOL.
(10)Reasons for communication
breakdown
Language barrier
A lack of
communication channels
Cultural differences
Abbreviations for online chatting
and texting Body language
Communication breakdown
(11)Activity 4. Work in group For each communication breakdown mentioned above, think of a future
technology idea that will help avoid it Example : Language barrier
We will use an app on a smart phone to
(12)What have we learnt today? What have we learnt today?
communication breakdown communication breakdown Problems Solutions Language barier Language
barier differenceCultural Cultural difference
A lack of communication
channels
A lack of communication
channels
(13)
HOME WORK
- Learn by heart the new words and the reasons for communication breakdown - Redo all exercises
(14)(15)