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[4] Humphrey, Albert (tháng 12 năm 2005). “SWOT Analysis for Management Consulting ” (PDF). SRI Alumni Newsletter (SRI International)

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Tiêu đề:	SWOT Analysis for Management Consulting

[13] Masser, .W. J., 1957. “The Quality Manager and Quality Costs”. Industrial Quality Control (October). pp. 5-7

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Tiêu đề:	The Quality Manager and Quality Costs

[20] Neyestani B. (2017, February). “Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement.”

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Tiêu đề:	Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement
Tác giả:	Neyestani B
Năm:	2017

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[19] M. Sokovic, et al. Quality management - Seminar, Educational material, Faculty of Mechanical Engineering, Ljubljana, Slovenia, 2005 (in Slovene)

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