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Tạ Thị Mai Hương, Nguyễn Vân Thịnh, Nguyễn Thị Hạnh Hồng - Tác động của việc sử dụng hồ sơ bài tập lên sự phát triển kĩ năng nghe hiểu của sinh viên: nghiên cứu trường hợp tại trường Đạ[r]

(1)(2)

T¹p chí Khoa học Công nghệ

CHUYÊN SAN KHOA HỌC XÃ HỘI – NHÂN VĂN – KINH TẾ

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trường theo Luật Cạnh tranh 2004 195

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Dương Thị Hồng An Đtg Tạp chí KHOA HỌC & CƠNG NGHỆ 175(15): 103 - 108

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AN EVALUATION ON THE EFFECTIVENESS OF THE ENGLISH SOFTWARE SYSTEM FOR NON-ENGLISH MAJOR STUDENTS AT THAI NGUYEN

UNIVERSITY OF INFORMATION AND COMMUNICATION TECHNOLOGY

Duong Thi Hong An*, Dang Phuong Mai

TNU University of Information and Communication Technology

SUMMARY

CALL (Computer Assisted Language Learning) has proven its high effectiveness in the trend of information and communication technology (ICT) applications in education and training in general and teaching English in particular The project “Building the software system for supporting the

learning, teaching, reviewing and self-assessing English” funded by National Foreign Language

Project 2020 and Thai Nguyen University (TNU) was piloted at University of Information and Communication Technology (ICTU) from August 2015 to May 2016 The participants were 400 first-year undergraduates and 15 EFL lecturers at ICTU Positive feedbacks via survey questionnaires from the lecturers and the students were sent to the project group Better study results made by the first group of 200 students using the courseware compared with the ones made by the second group of 200 students who did not use the courseware were also the proof of its effectiveness This bright perspective opened a broader implementation in the next stage of the project

Keywords: CALL; courseware; multimedia; evaluation; effectiveness.

INTRODUCTION *

The use of ICT is one of the factors that changed the Vietnamese students’ practice of learning English as a foreign language Such views are in synchrony with the official directive from the Ministry of Education and Training, which urges EFL lecturers to integrate multimedia and digital technology into their teaching At TNU, the project

“Building the software system for supporting the learning, teaching, reviewing and self-assessing English” has been carried out by

ICTU project group since 2015 The project aims at supporting English teaching and learning at TNU and enhancing CALL abilities of both lecturers and students In order to examine the quality of this English language teaching (ELT) multimedia courseware, it is necessary to conduct quality evaluations on it Thus, we examined and evaluated this multi-media courseware piloted at ICTU, TNU

THEORETICAL REVIEW

Computer assisted language learning (CALL) CALL has been defined as “the search for

and study of applications of the computer in language teaching and learning” [5]

*

Tel: 0904 267 273, Email: dthan@ictu.edu.vn

Corresponding to the evolution of computer

technology in the past decades, the

development of CALL can be categorized into three stages: behaviouristic CALL, communicative CALL, and integrative CALL [10] The first stage of CALL has been termed behaviouristic or structural CALL, which was characterized by route learning in the forms of pattern and drill exercises and

explicit instructions of grammar

Communicative CALL emerged in late 1970s and stressed that students should be encouraged to produce language in authentic

communicative settings instead of

manipulating prefabricated forms The mid 1990s witnessed the emergence of the integrative CALL which sought to integrate both basic language skills and computer technology more naturally and fully into language learning Nowadays, the

digitali-zation of language materials through

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104

potential to enhance the salience of language

features Highlighting, colour-coding,

underlining, and font manipulation are typical examples of visual input enhancement [6]

CALL was introduced into Vietnam in early

2000s and the research on English

instructional courseware in Vietnam lagged behind that of their foreign peers who started

to investigate courseware in 1990s

Furthermore, in the past decade, English multimedia courseware has been widely used in English teaching at tertiary level Therefore, there is a need to conduct an evaluation on the quality of courseware, which could not only guide courseware design but also facilitate the development of future courseware evaluation

Courseware evaluation

Systematic evaluation of CALL courseware generally fell behind the development efforts [2] Courseware evaluation refers to the process of measuring the appropriateness and effectiveness of a particular instructional system [1], [3] Hubbard stressed that judgments made by instructors and learners should be at the core of CALL software evaluation so that teachers’ and learners’ considerations could be combined to yield assessments of the appropriateness of a piece of CALL courseware in a given context Several research has been done to evaluate multimedia learning materials from both teachers’ and students’ perspective [4], [9]

METHODOLOGY

Contents of the courseware

The frame of the courseware includes five main parts: Lecture Notes – Language Reference –

Practice – Mini-test – Trial Exam

The course books integrated in the system are English Unlimited with levels from A2 to B1 [7], [8] Currently, three TNU university members are using them as the main course books These books aim at developing the language knowledge and skills as in Common

European Framework Reference (CEFR) from A1 to C1 The four skills associated with Vocabulary, Grammar, Pronunciation, Cultures are integrated in each book

The English curriculum at TNU has from 10 to 12 credits, which is equivalent to 200 lecturing hours With the average input level of English is A1 while the English output standard is A2 and B1 This means one level raise of students’ language competence Based on previous studies, in order to reach this goal, 300 to 600 class hours and self-study should be met However, due to time constraints, it is hard to exploit the course books Therefore, the integration some parts of these course books were integrated into the courseware so that students can study on their own, i.e., grammatical practice, reading, listening, writing, pronunciation and mini-tests Both TNU lecturers and students can exploit the learning and teaching recourses

The Grammar Reference is designed with theme-based units in which learners can be supported online anytime when they want to check grammar theories They are in both English and Vietnamese so that student can understand easily

The Lecture Notes are lesson-based are designed for teachers and students to use in class or at home since they are available online Teachers can actively share or upload their teaching materials with other teachers or students under the control of an professional administrator

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Dương Thị Hồng An Đtg Tạp chí KHOA HỌC & CƠNG NGHỆ 175(15): 103 - 108

105 The Mini-tests are designed along with the

contents of each unit so learners can review and assess their progress themselves

The Trial Exam level from A2 to B1 is collected, processed and mixed to created different trial test for learners to practice and self-assess before they take real English output exams at ICTU

Participants

The first group of participants were 200 non-English major undergraduate EFL students and 15 EFL teachers at ICTU, TNU The questionnaire survey was administered in a laboratory where the instructors taught the students English skills using the courseware The teacher questionnaire survey was carried out in a meeting room after the teachers delivered their lessons

The second group of participants were 200 non-English major undergraduate EFL stu-dents who did not use the courseware Both are at the same level of English language competence (A1) based on their placement test results After 10 months, both groups took the same final exams The results of the final semester exam results were compared

Instruments

The first group of participants were given the

survey questionnaires to evaluate the

courseware after 10-month-use

Eight courseware evaluation criteria include:

(1) The contents provided in the courseware are appropriate with the standardized curriculum

(2) Users can use the system at the different stages: building knowledge, reinforce and improve skills, knowledge application, testing

(3) The courseware creates the better and favourable teaching and learning environment than other traditional ones, which assists them to be more active and creative

(4) The courseware ensures the learning objectives evaluated by the teachers for the targeted students

(5) The system assists users with creative activities and with adjusting or adding information to the system

(6) The courseware is suitable for psychological of learners without overloaded knowledge and stress-free interface (colour, design, audio….)

(7) The system helps users to solve problems emerging while using and give timely feedback

(8) The system can archive the studying results and duration for learners and also for the purpose of evaluation or research

The evaluation based on eight criteria with a five-point Likert-type scale: (1) Totally agree,

(2) Agree, (3) Not sure, (4) Disagree, (5) Totally disagree

Survey results

Table Questionnaire survey results

Criteria Totally agree Agree

Not sure Dis-agree Totally disagree

Crit 133 65

Crit 146 54

Crit 125 72

Crit 117 75 12

Crit 131 65

Crit 123 69 14

Crit 112 70 18

Crit 134 75

Average 196 9,75 9,25

Percentage 91,2 4,5 4,3

From the table above, we can see that majority of the participants totally agree/

agree (91,2%) with eight courseware

evaluation criteria while the number of participants who are not sure, disagree or totally disagree was minor (4,3-4,5%)

Compared final exam results

Table Compared final exam results of two groups

Grade A B C D F

Group ( Use the courseware) Semester 15% 48% 22% 12% 3%

Semester 17% 45% 25% 11% 2%

Group (Do not use the courseware) Semester 5% 20% 49% 19% 7%

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From the study results collected from Department of Academic Affairs of ICTU, we can easily see that the percentages of student getting grade A, D, F from both group are almost the same The remarkable difference can be shown in the percentage of students getting grade B and C In the first group, nearly half can get grade B while in the second one, only 20% of them can reach B

Courseware analysis

Strengths

More importantly, first group of participants assessed the strengths and weaknesses of the online system and gave some useful suggestions for the project group The strength of the system can be noted as follows Firstly, the contents are evaluated to be appropriate with the ciriculum and asociated strictly with the course book English Unlimited Every lesson has

contents: Lecture Notes Grammar

Reference – Practice – Minitest Practice part

is really useful for learners with vivid design and connected with the grammar focus and vocabulary It helps to develop students’s listening, reading, writing and pronunciation skills Minitests is applied after learners finish each unit so they can have quick reflection from what they have learnt From this, they can adjust their learning method suitably A2-B1 trial exam bank in the software system is designed on Cambridge ESOL format, which assists students to get accustomed to test sample with different skills and levels They can self-assess their own progress and actively practice for the output exam by TNU when they are in their first year Secondly, learners’ studying results are achieved during the learning process so lecturers can easily supervise their student learning progress

through Course Management, Class

Management They can also know the

self-studying hours by students via Online

learning duration This can count automatically students self-learning duration

through their practice, review and revise for exam With the parts that need teacher’s evaluation and marking, students can send their works directly to their teachers and get feedback via SMS and email system Students are managed in class according to their levels of English profiency and are assigned homework individually During their online study, students can send MSM, email or they can share their learning experiences via our forum or Facebook Students can make their own study plans and save their study results, which make teachers easier to evaluate their students and vice versa This software system is connected to Intelligent University (IU) so teachers can actively manage their own classes automatically Thus, students are more active in learning English online because both participation in class and online are assessed by teachers Thirdly, the intergrated system creates more favourable conditions for not only teachers but also students to teach and learn English online Teachers can design further practice or tests for their class under the control of professional admin They can also exploit the availble teaching resourses in the software system Moreover, e-Lessons with vivid and harmonious design make students feel more comfortable and stress-free for students to study continuously in or hours a day

Weaknesses

Courseware users pointed out several

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Dương Thị Hồng An Đtg Tạp chí KHOA HỌC & CƠNG NGHỆ 175(15): 103 - 108

107 questions for revising for A2-B1 exam is not

adequate Within the scope of this project, we provide 1000 questions for A2 exam and 1000 questions for B1 exam

CONCLUSION

After 10 month-piloting, the courseware proved to be partially successful in supporting ICTU lecturers and students in their teaching,

learning, reviewing and self-assessing

English Learners could be more active and independent in their self-study while teachers could save much time in their class management Moreover, the shortcomings of the courseware were adjusted to cater for the practical needs from both lecturers and students The next stage of the project is using the courseware for the whole undergraduates at ICTU then if any TNU university members find it useful, ICTU is willing to share

ACKNOWLEDGEMENTS

This paper is the product of the project, code T2017-07-21, funded by TNU-University of Information Technology (Bài báo sản

phẩm đề tài có mã số T2017-07-21, được tài trợ kinh phí trường Đại học Công nghệ thông tin & Truyền thông, Đại học Thái Nguyên)

REFERENCES

1 Colpaert, J (2006), “Pedagogy-driven design for online language teaching and learning”,

CALICO Journal, 23(3), pp 477-497

2 Flagg, B (1990), Formative evaluation for

educational technologies, Lawrence Erlbaum

Associates, New Jersey

3 Hubbard, P.(2006), “Calling in CALL: From theory and research to new directions in foreign language teaching” , CALICO, 20(3), pp 313-338 Jamieson, J., & Chapelle, C (2010), “Evaluating CALL use across multiple contexts”,

System, 38(3), pp 357-369

5 Levy, M (1997), Computer-assisted language

learning: Context and conceptualization, Oxford

University Press

6 Sharwood Smith, M (1991), “Speaking to many minds: On the relevance of different types of language information for the L2 learner”,

Second Language Research, 7(2), pp 118-132

7 Tibury, A Clementson, T Hendra LA and Rea.D (2011), English Unlimited Elementary A2

Course book with e-Portfolio, Cambridge University Press, London

8 Tibury, A Clementson, T Hendra LA and Rea.D (2011), English Unlimited Pre-intermediate

B1 Course book with e-Portfolio: Cambridge

University Press, London

9 Van Doremalen,J., Boves, L., Colpaert, J., Cucchiarini, C., & Strik, H (2016), “Evaluating automatic speech recognition-based language learning systems: A case study”, Computer

Assisted Language Learning, 29, pp 833-851

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TÓM TẮT

ĐÁNH GIÁ HIỆU QUẢ SỬ DỤNG HỆ THỐNG PHẦN MỀM TIẾNG ANH

CHO SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH TẠI TRƯỜNG ĐẠI HỌC CÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNG – ĐẠI HỌC THÁI NGUYÊN

Dương Thị Hồng An*, Đặng Phương Mai

Trường Đại học Công nghệ thông tin Truyền thông - ĐH Thái Nguyên

Việc học ngoại ngữ có hỗ trợ máy tính chứng tỏ hiệu xu ứng dụng CNTT&TT giáo dục đào tạo nói chung giảng dạy tiếng Anh nói riêng Dự án “Xây

dựng phần mềm học liệu hỗ trợ học tập, giảng dạy, ôn luyên tự đánh giá môn tiếng Anh” tài trợ

bởi Đề án Ngoại ngữ quốc gia 2020 Đại học Thái Nguyên, áp dụng thí điểm Đại học Cơng nghệ thơng tin & Truyền thông từ tháng năm 2015 đến tháng năm 2016 Đối tượng nghiên cứu 400 sinh viên năm thứ 15 giảng viên tiếng Anh Trường Sau giai đoạn thí điểm, nhóm dự án nhận phản hồi tích cực từ phía giảng viên sinh viên thông qua phiếu khảo sát Kết học tập cao nhóm 200 sinh viên có kết hợp sử dụng phần mềm so với nhóm 200 sinh viên không sử dụng phần mềm chứng tỏ hiệu hệ thống Điều mở triển vọng tốt cho hệ thống học liệu triển khai phạm vi rộng giai đoạn dự án

Từ khóa: Học ngoại ngữ có hỗ trợ máy tính; phần mềm học tập; đa phương tiện; đánh giá;

hiệu

Ngày nhận bài: 10/9/2017; Ngày phản biện: 09/10/2017; Ngày duyệt đăng: 29/12/2017

*

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Cao Thi Phuong Nhung, Ngo Thi Quang - Ho Chi Minh’s talk about the study of theoretics in “the orientation

speech at the opening ceremony of the first theoretics class at Nguyen Ai Quoc Institute” 33

Luu Thu Trang - The tragedy of Grigori Melekhov reflected in the relationship between Aksinia and Natalia in

Quietly Flows the Don (M Sholokhov) 39

Hoang Thi Tuyet Mai - The moon in Nguyen Huy Oanh’s poetry 45

Nguyen Dieu Linh - Onychostoma laticeps in culinary culture of white Thai people in Son A commune, Van

Chan district, Yen Bai province 49

Nguyen Thi Tan Tien, Ha Thi Hang - The diffrences of learning outcomes of students having taken the general informatics course with students obtaining the IC3 certicate at Thai Nguyen University of Medicine and

Pharmacy 55

Dau Thi Thu - Training pedagogical profession for students through real professional activity experience 61

Nguyen Ngoc Binh, Duong To Quynh - Testing and assessing the learning outcome of the volleyball subject

for students at Thai Nguyen University of Economics and Business Administration 67

Luu Quang Sang - Some suggestions of teaching Chinese characters for Vietnamese students 73

Hoang Thi Hai Yen - Applying Ho Chi Minh’ ideology about morality in building morals, lifestyle of students

in Thai Nguyen University of Technology currently 79

Phung Thi Tuyet, Nong Hong Hanh - Assessment of the project-based teaching and learning of the students

major in Chinese at School of Foreign Languages, Thai Nguyen University 85

Tran Hoang Tinh - Situation and measures for planning and directing the implementation of disciplined

education for students at centers for national defense and security education 91

Hoang Thi Ly - role of scaffolding activities in enhancing english reading skills among first year college

students 97

Duong Thi Hong An, Dang Phuong Mai - Evaluating the EFL courseware at Thai Nguyen University of

Information and Communication Technology 103

Ta Thi Mai Huong, Nguyen Van Thinh, Nguyen Thi Hanh Hong - Effects of portforlios on improving listening comprehension skill for students: a case study at Thai Nguyen University of Economics and Business

Administration 109

Tran Tuan Anh, Do Van Hai, Tran Thi Thu Thuy, Hoang Van Hung - Research building multipurpose

database to service land mangement in Coc Leu ward, Lao Cai city 115

Nguyen Thi Gam, Dao Thi Huong - Influence of service quality on customer satisfaction at Vietinbank- Thai

Nguyen branch 121

Nguyen Thi Thanh Thuy - Foreign direct investment with the socio-economic development of Vietnam 129

Journal of Science and Technology

175(15)

(11)

Chu Thi Ha, Do Thi Ha Phuong, Nguyen Thi Giang, XiaoLi Wu - Factors affecting knowledge workers’ job

motivation in vietnamese enterprises 135

Tran Viet Khanh, Do Thuy Mui - Some agricultural development solutions in Tay Bac 141

Nguyen Thi Lan Anh - Enhanced management in use expense resources of health care activities in Thai

Nguyen National General Hospital 147

Nguyen Thi Giang, Do Thi Ha Phuong, Chu Thi Ha, Ho Luong Xinh - Solution to improve economic

efficiency of mushroom production at households in Dai Tu district, Thai Nguyen province 153

Do Thi Van Huong - Analyse efficiency of Arabica and Macadamia crops at Ang To commune, Muong Ang

district, Dien Bien province 159

Dang Ngoc Huyen Trang, Duong Thi Thuy Linh - Determining relationship between foreign direct

investment inflow and trade balance in Vietnam 165

Duong Thi Tinh - Status of restructuring state-owned enterprises in 2016 and solutions for next years 171

Pham Thi Thanh Mai, Nghiem Thi Ngoan - Guarantee for intellectual property rights on the "Tan Cuong" tea

geographical indications of Thai Nguyen province 177

Nguyen Thi Thao - Implementation results of the poverty reduction program in Thai Nguyen province in

2011-2015 183

Nguyen Thi Lan Anh, Dao Thi Huong - The development of the relationship between workers in the value

brand only chain in Thai Nguyen province 189

Tran Thuy Linh, Do Hoang Yen - Improving regulations on defining dominant abusive practices under

Vietnemese Competition Law 2004 195

Nguyen Thi My Hanh, Ngo Thi Quynh Trang, Pham Thi Thu Phuong, Hoang Thi Lan Huong - Barriers to

ASEAN green hotel standard in the hotel industry: a case study in Ha Noi 201

Phan Thi Van Giang, Pham Bao Duong - Some theoretical issues and experience lessons of integration in pig

raising and pork consumption 207

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