END OF UNIT TEST UNIT 9

END-OF-UNIT TEST Duration: 75 minutes Section 1: Language knowledge (40 marks) I Fill in each blank in the passage below with ONE suitable word You have got an exciting new product idea and you want to develop and sell it The first thing you have to is (1) a plan You need to see if there is a demand (2) your product, so you should (3) _ some research to find out how many people might buy it and who these people (4) you also need to collect information (5) similar products already on the market and what price they sell (6) Next, you have to estimate the costs of developing, manufacturing and selling your product And of course, you mustn’t forget to add in the costs of (7) _ your business – office rent, salaries and so on With this information, you can calculate how much profit you could (8) _ Then if you need help (9) _financing, you can take your plan to a bank Or you could try to find an equity (10) - someone who wants to invest in your idea A prepare B involve C invest D prefer A in B for C off D with A fit B fix C found D A is B are C was D were A about B in C since D from A on B off C at D with A setting B found C running D putting A make B C perform D reduce A about B with C above D form 10 A coordinator B designer C operator D partner II Choose the best answer 11 Which of the following nouns does NOT go with the verb ‘do’? End-of-unit test 9/Module3 a profit c research b business d arrangement 12 We have to the meeting for Friday because the CEO is busy all day Thursday a schedule c cancel b reschedule d plan 13 Which of the following verbs does NOT go with the noun ‘budget’? a prepare c keep within b implement d balance 14 Changing the way a company is organized or financed is a re-assessing c re-building b re-defining d restructuring 15 Experts the value of the deal at 20 million euros a plan c estimate b d decrease 16 I have booked your flight and hotels for your trip to Ethiopia You on the 18th at 6:30 a.m a leave c are leaving b will leave d leaving 17 - Can I have an appointment with Tom Kent on Wednesday afternoon? - I’m afraid Mr Kent is on a business trip to Paris And he back until Saturday a will come c won’t come b is coming d is not coming 18 On Tuesday evening, I dinner with the local staff a have c had b will have d have had 19 I Angela for a business lunch Do you want to join us? a will meet c am meeting b meet d meeting 20 I’ve just had a call from Richard – He late for the meeting End-of-unit test 9/Module3 a will be b is c is being d is going to be 21 In the next meeting, I think we should focus the planning schedule a into c to b at d on 22 The attendance Saturday’s meeting was very poor so the CEO decided to put it off a for c on b with d at 23 Agriculture in the in the Nizhny Novgorod region still employs half of the workforce, it accounts for only percent of production a because c which b although d where 24 People are critical of small and medium-sized businesses they not usually have good business plans a because c which b although d what 25 our strategy is correct, we are hoping to create work for more than 500,000 a That’s why d If b For that reason c Even though 26 I’m sorry, but this arrangement is totally to us a accept b accepting c accepted 27 Cancel all my for the rest of the day, please a engage b engagements c engaged 28 If the company is sound we might consider taking it over a finance b financial c financing 29 The scheme should be fully by this time next year a operate b operated c operating 30 We must on electricity, so switch off those lights a economize b economization c economizing 31 Register early if you would like to attend next Tuesday’s - on project management a seminar b reason c policy 32 Paul Brown resigned last Monday from his position as - executive of the company a fine b chief c front 33 The financial audit of Soft Peach Software - completed on Wednesday by a certified accounting firm a to be b having been c was 34 The organizers of the trip reminded participants to - at the steps of the city hall at 2:00 P.M a see b combine c meet 35 - is no better season than winter to begin training at Silver’s Fitness Center a When b It c There d As it 36 The recent worldwide increase in oil prices has led to a - demand for electric vehicles a greater b greatest c greatly 37 Maria Vásquez has a wide range of experience, - worked in technical, production, and marketing positions a having b has c having had 38 Tickets will not be redeemable for cash or credit at any time, - will they be replaced if lost or stolen a but b though c only 39 The assistant manager was just - to manager a elected b promoted c selected d chosen 40 The man - wanted to visit Spain, but never had an opportunity a always b usually c seldom d never d to accept d engaging d financially d operation d economized d scene d large d were d go d greatness d had d nor Section 2: Language use (60 marks) I Read the following passage and answer the questions that follow BRAZIL TRIES TO KICK-START TOURISM By Geoff Dyer Brazil has everything to offer the visitor: 7,300 km of coastline, much of it empty, endless beaches; the planet's biggest rainforest; an area of wetlands full of alligators and jaguars; colonial cities and spectacular waterfalls The Bahia coast in northeast Brazil is a particularly attractive area for tourism Several luxury resorts have been built there Recently a $170 million five-hotel complex at Sauipe opened With its 18-hole golf course and designer shops, Sauipe is hoping to attract rich, foreign visitors The tourist industry had problems in the past because of high inflation which led to short-term planning Hotels, however, are long-term investments, often with payback periods of over 15 years If resorts such as Sauipe are going to attract significant numbers of tourists, they have to solve several problems For a start, Brazil needs cheaper and more frequent international air travel Brazilian airlines have actually decreased the number of scheduled international flights in the past two years because of a currency devaluation Foreign visitors also demand a level of service that needs lengthy training - a considerable task for most of the resorts in the northeast which not have a well-educated population to provide suitable staff The other big challenge for Sauipe's managers is to avoid the social problems that other new resorts have caused, when large numbers of people have come from the interior in search of jobs, quickly creating slums The resort is hoping to deal with these pressures by setting up courses in the surrounding villages for making handicrafts which will be sold at Sauipe and by organizing credit for local co-operatives to produce foodstuffs for the hotels Some people believe that the developers have not planned the new resorts properly 'Sauipe is a resort without adequate infrastructure, training or planning about how the industry will develop,' says Mario Beni, a professor of tourism at the University of Sao Paulo Often created in the middle of nowhere, he says, many of these resorts have poor transport links and no local tourism or sports facilities to take advantage of 'It is time to stop and think about these grand projects,' he adds Not true, replies the Bahia state government, which claims to have spent $2.1 billion over the past decade on basic tourism infrastructure, from roads to airports to sanitation From the Financial Times Choose the best answer What does Sauipe offer to attract visitors? a luxury resorts, the Bahia coast and a five-hotel complex b empty endless beaches, the biggest rain forest and spectacular waterfalls c a five-hotel complex, a golf course and designer shops d an area of wetlands full of alligators and jaguars and colonial cities Which of the following problems does Brazil NOT face in attracting more tourists? a not enough flights b levels of service that require lengthy staff training c the creation of slums when people come looking for work d expensive and overbooked international air travel What has the Bahia government done to kick-start tourism? a set up courses in making handicrafts b invested in infrastructure in the last 10 years c organized credit for local co-operatives to produce food for hotels d provided a well-educated population to improve the levels of service What does each of the following underlined words / phrases refer to? ………… they have to solve several problems (paragraph 4) … ……… courses in the surrounding villages for making handicrafts which will be sold at Sauipe … … (paragraph 8) Which words in the passage mean the following? Buildings and equipment that are used for a particular purpose A group of buildings that are built close together A reduction in the value of a country's currency Fill in each blank with ONE suitable word from the passage Put it in its correct form or tense Things such as transport, communications or banks are part of a country’s 10 The government is trying to bring teachers’ salaries in line with by increasing them by 20% II Writing Vietnam Television (VTV), the leading news and mass communication organization in Vietnam, provides scientific and educational programs and entertainment to the general public across the country and overseas Vietnamese It has channels, among which VTV focuses on science, technology and education You are the director of the VTV educational program Write a letter to Mr Tran Hoang Ngan, Vice Rector of UEH, asking him for an interview about the 2012 Dynamic competition Your letter should cover the following points:  introduce yourself  invite Mr Tran Hoang Ngan  give brief details of the program and its aim Dear…………, ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… Yours ………., ……………… ……………… IV Listen to the talks, and then answer each question about them by marking the correct choice — (A), (B), (C), or (D) The recording will be played twice Which of the following is NOT available at the time this talk is being given? a Water sports b Golf c Skiing d Fishing Which of the following people would be most interested in the festival held in June? a People who enjoy jazz c Classical music fans b Artists and craftspeople d Beginning skiers How summer hotel rates compare to winter rates? a They are twice as high b They are slightly higher c They are the same d They are half as high Which of these products is especially for international use? a The radio b The clock c The iron What claim is NOT made for these products? a They are attractive b They are very durable c They are lightweight d They are inexpensive d The briefcase V You will hear a telephone message from Rachel to Michael talking about the plans for Friday Fill in the missing information The recording will be played twice reason for calling: ………………… on Friday there will be: a large scale ………………… installation of: ………………… after removal of old equipment: ………………… removing all the personal items: after ………………… on Thursday THE END KEY TO END-OF-UNIT TEST Section (40 m) I (10 m) A (prepare) B (for) 3.D (do) 6.C (at) C (running) A (make) II.(15m) 11 A 12.B 13.B 16 C 17.D 18 B 21 D 22 A 23.B 26 C 27.B 28.D 31 A 32.B 33.C 36 A 37.A 38.D 4.B (are) B (with) A (about) 10 D (partner) 14.D 19.C 24.A 29.B 34.C 39.B 15.C 20.D 25.C 30.A 35.C 40.A Section (60m) I (20 m) C D B resorts handicrafts facilities complex devaluation infrastructure 10 inflation II (10 m) C I H A F J D E G 10 B III (20 m) Suggested Sample Dear Mr Tran Hoang Ngan, I am writing to you as the director of the VTV2 educational programme On behalf of VTV2, we would like you to come to our programme for an interview about the 2012 Dynamic competition VTV is the leading news and mass communication organisation in our country, with programmes broadcast to the general public across the country and overseas Vietnamese and VTV is its channel, focusing on science, technology and education End-of-unit test 11/ Module 11 We would be very pleased if would come for an interview As the Vice Rector as well as the organiser of the competition, we believe you could share and help students get more experience and success in the competition We hope this invitation is of interest and look forward to hearing from you Yours sincerely, Mr ………………… Director of VTV2 educational programme IV (10 m) C A V (10 m) D A about the plans for Friday a clean-up D reorganization 4.00 pm new cabling TAPESCRIPT FOR END-OF-UNIT TESTS – MODULE Part [Questions to are based on the following advertisement:] [When you think of Viking Mountain, you probably think of world-class skiing, and with good reason But Viking Mountain is much, much more It's also a world-class summer resort, offering a challenging eighteen-hole golf course and a lake for swimming, fishing, and boating In late June, there is the famous Viking Mountain jazz music festival, in July an arts and crafts fair, and in August a classical music festival And summer hotel rates are more than reasonable Rooms at the Norseman Lodge and the other hotels are half the ski-season rate So come on up now for summer fun on Viking Mountain.] [Questions and refer to this commercial message:] [Bruhn Design announces a new line of products for the discriminating traveler — all beautifully designed, long-lasting, and ultra lightweight These include handsome briefcases, travel alarm clocks, electric travel irons, and powerful, portable short-wave radios for the world traveler Bruhn Design products are available at fine stores everywhere.] Part Michael, this is Rachel I'm calling about the plans for Friday As you know, on Friday there will be a large-scale reorganization, with a lot of old equipment being moved out, followed by a clean-up, and then the installation of new cabling Then the new equipment will be installed So, really, only Friday will be disrupted The rest of the work will take place over the weekend Your department will be busy on Thursday You can begin to remove all personal items after 4:00 p.m., and when you finish, you can go home And here's the good news: you won't have to come to work on Friday Call me if you have any questions END-OF-UNIT TEST 11 Duration: 75 mins Section 1: Language knowledge (40 marks) End-of-unit test 11/ Module 12 Fill in each blank in the passage below with ONE suitable word There are three types of a business negotiation Firstly, a business negotiation is similar to a (1) …………… between friends arranging a social engagement Two parties have a shared (2) …………… : to work together in a way which is mutually beneficial Proposals and counter proposals (3) …………… discussed until agreement is reached Both sides hope (4) …………… business This is an agreement-based negotiation, sometimes referred (5) …………… as a win-win negotiation Two other types of negotiation are less founded (6) …………… mutual benefit, but on gaining the best deal possible for your side In the first type, both teams negotiate to independent advantage This means that each team thinks only about (7) …………… own interests In this type, a seller typically seeks to sell a (8) …………… but is less concerned about repeat business A third type is the negotiation to resolve (9) ……………… , for example in a contractual dispute Here, it is possible that each party regards the other as an (10) …………… and seeks to win the argument This is a win-lose negotiation 10 A A A A A A A A A A discussing cause are to perform with on their goods fighting enemy B B B B B B B B B B discussion effect is to to for his label conflicts partners C C C C C C C C C C discussed objective was to execute from in its brand solutions opponent D D D D D D D D D D II Choose the best answer 11 If you give us a 10% discount, we our order today End-of-unit test 11/ Module 13 discuss plan were to repeat into about her product questions stakeholder a place b will place c would place d placed 12 If everyone contributed 20% of their salaries to charity, there no poverty a is b will be c would be d were 13 If we an assistant, we wouldn’t fall behind schedule a employ b will employ c employed d had employed 14 We’ll give you a 10% discount, provided that you within 30 days a pay b will pay c paid d would pay 15 The Board happy as long as our share price remained high a will be b is c would be d was 16 Many people working abroad have difficulty adapting new cultures a to b with c in d at 17 Our supplier have no objection allowing us a discount a on b in c of d to 18 Which of the following adjectives goes with the prefix in-? a emotional b consistent c responsive d patient 19 Which of the following adjectives does NOT go with the prefix un-? a cooperative b sympathetic c critical d polite 20 Everybody in Alphaland is very when they wear suits and ties at work a formal b informal c cooperative d critical 21 A date of time by which you have to something or complete something is a deadline b due course c last time d initial tine 22 If you have tried to solve a problem without success for a long time, but at last you find a way, you make a a break-up b breakthrough c breakdown d break-out 23 ……… he generally explains his ideas clearly, I sometimes find it hard to follow him a Although b Because c If d When 24 They increased their competitiveness …………… their market share would increase a even if b so that c because d despite 25 They are going to be sharing this office, they’d better learn to get on together a for b since c in order to d so 26 We hope the discussions with our creditors will have a …………outcome a satisfy b satisfaction c satisfactory d satisfied 27 The unions have threatened to take industrial………… a act b active c action d actively 28 We are ………… obliged to provide adequate s security for the shipment a contractual b contraction c contractive d contractually 29 The people gathered to - the government's new tax increase a protest b detest c demonstrate d riot 30 You’d be………… at how many people pay $5 for a T-shirt without realizing it’s counterfeit a amaze b amazing c amazed d to amaze 31 The drink's formula has been patented in 120 countries a special b especial c specially d especially 32 - power failure, change the batteries once in six months a Having avoided b Avoiding c To avoid d Avoid 33 Customers have expressed satisfaction this product, which has lead to an increase in the employees motivation End-of-unit test 11/ Module 14 a to b with c from d of 34 You should modernize your IT systems for greater - a efficient b efficiency c efficacious d efficiently 35 After moving to another state, the children wrote to their parents a hardly b hardly never c hardly ever d hard ever 36 Our company gives a limited warranty - damage from cargo handling a to b against c with d from 37 These lights offer a cheap and effective method - the quality of your residence a improving b to improve c improvement d for improvement 38 Last week, he - a strict warning from his father a receives b received c was receiving d had to receive 39 His self-confidence, values sense of responsibility enabled him to achieve success a or b and c also d but 40 The weather forecast stated that it would snow in the evening a may b probably c can d could Section 2: Language use (60 marks) I Read the following passage and answer the questions that follow Article A Negotiations are demanding and may become emotional You may find your Russian negotiator banging his or her fist on the table or leaving the room Accept such tactics with patience and calmness They are designed to make it difficult for you to concentrate Russian negotiating teams are often made up of experienced managers whose style can be like a game of chess, with moves planned in advance Wanting to make compromises may be seen as a sign of weakness Distinguish between your behavior inside and outside the negotiations Impatience, toughness and emotion during the negotiations should be met with calmness, patience and consistency Outside the negotiating process you can show affection and personal sympathy Article B As well as being formal, negotiations are direct German managers speak their mind They place great weight on the clarity of the subject matter and get to the point quickly Excessive enthusiasm or compliments are rare in German business You should give a thorough and detailed presentation, with an emphasis on objective information, such as your company's history, rather than on clever visuals or marketing tricks Prepare thoroughly before the negotiation and be sure to make your position clear during the opening stage of the talks, as well as during their exploratory phases Avoid interrupting, unless you have an urgent question about the presentation Article C Communicating is a natural talent of Americans When negotiating partners meet, the emphasis is on small talk and smiling There is liberal use of a sense of humor that is more direct than it is in the UK Informality is the rule Business partners not use their academic titles on their business cards Sandwiches and drinks in plastic or boxes are served during conferences This pleasant attitude continues in the negotiation itself US negotiators usually attach little importance to status, title, formalities and protocol They communicate in an informal and direct manner on a first-name basis Their manner is relaxed and casual The attitude 'time is money' has more influence on business communication in the US than it does anywhere else Developing a personal relationship with the business partner is not as important as getting results End-of-unit test 11/ Module 15 Article D At the start of the negotiations you might want to decide whether you need interpreters You should have documentation available in Spanish Business cards should carry details in Spanish and English During the negotiations your counterparts may interrupt each other, or even you It is quite common in Spain for this to happen in the middle of a sentence For several people to talk at the same time is accepted in Latin cultures, but is considered rather unusual in Northern Europe The discussion is likely to be lively In negotiations, Spanish business people rely on quick thinking and spontaneous ideas rather than careful preparation It may appear that everybody is trying to put his or her point across at once That can make negotiations in Spain intense and lengthy, but also enjoyably creative From the Financial Times Choose the best answer In which country negotiators show strong emotions? a Russia b Germany c The US d Spain Which of the following statements is NOT true about a US negotiation? a Negotiators focus on results rather than developing relationships b It is usual for the atmosphere to be relaxed and friendly c Negotiators like to talk about business immediately d You should start a negotiation with general conversation In a negotiation with German managers, ………… a you should not give the other side too much as they will not respect you b you should plan your tactics carefully c you should think of ideas during a negotiation rather than before it starts d you should not stop someone while they are talking What does each of the following underlined words / phrases refer to? … during the opening stage of the talks, as well as during their exploratory phases (Article B) They communicate in an informal and direct manner on a first-name basis (Article C) Which words in the passage mean the following? the methods you use to get what you want …………… when you find out what other side wants ………… the way things are done on official occasions ………… Fill in each blank with ONE suitable word from the passage Put it in its correct form or tense The sales manager phoned her …………… in another company to renew the exclusive distribution contract 10 An agreement was reached after lengthy ……………… II Writing Recently, your friend Minh Van, who works in another company, has had a problem at work Her colleague, Tam, always gets to work late and leaves off early He never seems to anything In meetings, he always interrupts people while they are talking Their department manager, Mr Que, does not know the problem Moreover, he is very weak and if he knew, he could not anything She does not know whether she should try to talk to other people she works with about Tam so that they can find a way of persuading him to change his behavior Write an email (not more than 100 words) to your friend Minh Van, advising her what to End-of-unit test 11/ Module 16 IV Listen to the talks, and then answer each question about them by marking the correct choice — (A), (B), (C), or (D) Why is the caller unable to speak to anyone? a It is after business hours b The representatives are talking to other people c The airline's phone system is out of order d The airline has gone out of business What is the caller told to do? a Stay on the phone c Call back later b Use another number d Answer a question Who is listening to this announcement? a Passengers on an airplane c Passagers on a train b Visitors to an amusement park d Tourists entering a national park What are listeners told to in an emergency? a Wait for assistance c Get away quickly b Pull up the safety bar d Call the park personnel Why is this announcement being given? a To request assistance c To explain a delay b To warn of an emergency d To provide safety information V You will hear a telephone conversation between a man and a woman talking about the man’s computer Fill in the missing information The recording will be played twice The man had a problem with: …………… He’s had his computer since: …………… The problem with his computer: slow to …………… The woman recommends: …………… Their technicians are: …………… THE END End-of-unit test 11/ Module 17 KEY TO END-OF-UNIT TEST 10 Section (40m) I (10m) discussion objective on its II (15m) 11 B 12 C 13 C 16 A 17 D 18 B 21 A 22 B 23 A 26 C 27.C 28.D 31.A 32.C 33.B 36.B 37.B 38.B are product for 9.conflitcs 14 A 19 D 24 B 29 A 34 B 39.B 15 C 20 B 25 D 30.C 35.C 40.B to 10 opponent Section (60m) I (20m) A C D (of) German managers US negotiators tactics exploratory phases protocol counterpart 10 negotiations II Writing (20m) Van, The situation sounds terrible _ we had a similar situation in my company once I don’t think that you and your colleagues should try to deal with Tam yourselve That could lead to trouble Could you go and see a manager above Mr Que and tell him/ her about the problem? If you don’t want to talk about Tam directly, you could suggest some regular performance review of employees ‘work The company will find out sooner or later that Keith is not productive and is causing trouble Yours, Phuong IV Listening B A B A D V his computer 2001 download anything A & T Computers friendly and helpful AUDIOSCRIPTS FOR END-OF-UNIT TEST 10 Part [Questions, and are based on the following recorded message:] [Thank you for calling Alpha Airlines All our customer representatives are busy with other callers at this moment Your call will be answered in the order in which it was received Please hang on, as your call is important to us And thank you for calling Alpha, the first word in air travel.] [Questions to are based on the following recording:] [Attention, riders Do not pull down the safety bar The safety bar will engage automatically before the ride begins To avoid injuries, not attempt to stand up or put your arms outside of the roller coaster car In case of an emergency, not leave the car Stay seated, and park personnel will assist you At the end of the ride, not attempt to leave your seat until the roller coaster car has come to a complete stop and the safety bar has been automatically disengaged.] Part M: I really need to get a new computer W: Why? What's the problem? M: Well, I've had this computer since 2001 It's so slow to download anything, it drives me crazy And it often freezes completely, and then I have to restart it I really need a faster computer, so I can work more efficiently W: Why don't you go to A & T Computers? I've used them for years They use quality components, and they really know how to set up systems properly I've always found their technicians friendly and helpful  ... with his computer: slow to …………… The woman recommends: …………… Their technicians are: …………… THE END End -of- unit test 11/ Module 17 KEY TO END- OF- UNIT TEST 10 Section (40m) I (10m) discussion objective... to work on Friday Call me if you have any questions END- OF- UNIT TEST 11 Duration: 75 mins Section 1: Language knowledge (40 marks) End- of- unit test 11/ Module 12 Fill in each blank in the passage... TOURISM By Geoff Dyer Brazil has everything to offer the visitor: 7,300 km of coastline, much of it empty, endless beaches; the planet's biggest rainforest; an area of wetlands full of alligators