END-OF-UNIT TEST 10 Duration: 75 minutes Section 1: Language knowledge (40 marks) I Fill in each blank in the passage below with ONE suitable word We decided to reduce the targets for the productivity bonus to make (1) _ easier to earn a bonus We though it would make people work (2) _and we expected that better productivity would follow In fact, the decision was (3) _ disaster It made things (4) _, because workers still failed to meet production targets and their morale fell even lower In the end we had to ask Patrick Massey, the old production manager, to come back (5) _ the company He was a strong leader and very popular He didn’t want his old job, (6) …………… we offered him a position on the board of (7) _ The workers were happy to see him back and morale improved immediately Patrick also helped to recruit a new production manager (8) _could the job effectively At last productivity has started to improve again and we have learned that good (9) _ and good people management are absolutely essential to high (10) _ 10 A A A A A A A A A A it worse a less into therefore managers who sponsorship production B B B B B B B B B B her harder the more with so bosses which scholarship productive C C C C C C C C C C us less an worse from consequently directors whom partnership productivity D D D D D D D D D D them good Ø better to thus supervisors Ø leadership productiveness II Choose the best answer 11 He asked me _ a how have you changed in the last five years? c how I had changed in the last five years b how I have changed in the last five years? d how had I changed in the last five years 12 I’d like to know _ a what would your colleagues say about you? c what your colleagues would say about you? b what would your colleagues say about d what your colleagues would say about you you 13 My boss asked me _ a if you have prepared the figures for me c if I had prepared the figures for him b If I have prepared the figures for him d if you have prepared the figures for him 14 Claudia wanted to know _ a how long would it take to integrate the two companies b how long it would take to integrate the two companies c how long it will take to integrate the two companies d how long will it take to integrate the two companies 15 He asked her a why is this year’s budget so small c why was this year’s budget so small b why this year’s budget is so small d why this year’s budget was so small 16 Do not everything yourself _ tasks to other people a Submit b Give c Divide d Delegate End-of-unit test 10/Module3 17 You must keep staff especially when things get difficult a generated b motivated c frustrated d electrified 18 Weigh up the _ of each alternative before deciding a checks and balances c pros and cons b assets d profits 19 Try to ensure that each employee’s _ is not too great a workload c work-to-rule b working practice d working party 20 Those who can’t manage their time efficiently always have high stress _ a grades b standards c performances d levels 21 When your employees are satisfied, they work more effectively, so respond _ their needs without delay a to b for c of d from 22 Through bad management they turned a crisis _ a disaster a over b into c off d for 23 The project manager is off sick, _there is little chance of achieving much this week a as b so c since d because 24 My boss is too direct – he shouldn’t tell people directly _he think of them a why b which c what d who 25 The work is interesting _there are good possibilities for promotion in the company a but b so c therefore d and 26 After _ many unforeseen obstacles they just managed to meet their deadline a overcome b overcoming c overcame d to overcome 27 Sound research-based judgment helps businesses to be _ accurate to make key strategic decisions a sufficient b sufficiently c sufficiency d suffice 28 It makes sense to break the tasks up into steps a manage b manager c managed d managerial 29 They decided to move production to the Far East to improve their a compete b competition c competitive d competiveness 30 I’m afraid access to this information is a restrict b restriction c restricted d restricting 31 The manager of the group was a brilliant man only weakness was that he hated to accept defeat a whose b who c whom d who’s 32 The girl looked - of the small window in the school a into b back c out d.in 33 The field of endocrinology - to research that could reduce the probability of cardiac failure a had led b have been leading c has led d leading 34 The men stopped near a river to observe the birds flying nearby a color b colored c colorful d coloring 35 Those people are - dependable and trustworthy as the sunrise a like b as c so d too 36 The production manager did everything he - to avoid a deterioration in quality a might b would c should d could 37 The man was ashamed of the mistake he made during the conference a awful b terribly c terrible d terrifically End-of-unit test 10/Module3 38 increased as their proposals were rejected by the multinational company over and over again a Disappointment b Disappointing c Disappointed d Disappointedly 39 As the people watched carefully, the man the wall and fled his pursuers a hopped b walked c jumped over d jumped across 40 - new improvements make these electric products more appealing to home makers a Few b A little c Many d Much Section 2: Language use (70 marks) I Read the following passage and answer the questions that follow Starting every day with a song By Virginia Matthews For staff and managers at Asda, each working day gets off to a raucous start 'Give me an A!' they cry, 'Give me an S! Give me a D! Give me an A! What does that spell? Asda!' Customers of the supermarket chain may be alarmed to see and hear the company chant, but Asda insists chanting, singing or hand-clapping is one of the best motivational tools around Asda's spokeswoman says she believes the daily chant unites the workforce Asda's chant was adapted for the UK from the version sung at Wal-Mart, its parent company The song now accompanies all sales conferences, company events and even management meetings 'The directors are just as happy to chant as the cashiers are and they have told us that it helps them get through the business of the day more efficiently and quickly Chanting isn't compulsory though,' she adds, 'and if people don't want to join in, they won't be penalized As for the customers, they love to see us enjoying our work with a good shout and sometimes they even want to join in.' From the Financial Times Choose the best answer Who is Asda’s chant for? a staff only b managers only End-of-unit test 10/Module3 c both staff and managers d customers, staff and managers Why does Asda insist chanting? a to makes them work better b to make fun of themselves c because their customers love to see them chanting d because it’s the company’s policy Which of the following is NOT true about Asda’s chant? a The chant is used in a number of different situations b The chant is a type of song c The chant is exactly the same as the one used at Wal-Mart d The chant motivates employees What does each of the following underlined words / phrases refer to? ‘ … and sometimes they even want to join in.’ (the last paragraph) Chanting isn't compulsory though,' she adds, … (the last paragraph) Which words in the passage mean the following? very loud _ a company that owns another very worried _ Fill in each blank with ONE suitable word from the passage Put it in its correct form or tense When Asda employees , any customers in the store may also participate 10 Asda believes the chant employees and makes them work better II Writing Le Nga, 29-year-old secretary, is working for an American boss Her salary is excellent The work is interesting and there are good possibilities for promotion in the company However, recently she is seriously considering resigning because of the following reasons: - her boss is too direct He tells people directly what he thinks of them - he often loses temper when he has to work under pressure At that time, he shouts at her in front of other people - he never praises her for what she has done As a journalist of the Tuoi Tre newspaper, write a letter (not more than 100 words) to Le Nga Your letter should give advice to the secretary on what to do: should she stay or should she leave the company IV Listen to the talks, and then answer each question about them by marking the correct choice — (A), (B), (C), or (D) The recording will be played twice When is this talk being given? a During a party c After a celebration b Before a sales presentation d At a meeting What had the speaker probably told the audience last month? a That the sales figures had increased c That they should try to increase sales b That a celebration was being planned d That they must prepare an agenda Whose sales figures increased most in the previous month? a Jane's b Rob's c Nina's d Tom's What is the woman's purpose in giving the talk? a To request some information about satellites b To introduce her firm's products c To thank her colleagues for doing a good job What will the woman next? a Give a multimedia presentation b Examine a new product d To suggest a merger between the two firms c Take a short break d Answer some questions V You will hear a telephone conversation between a man and a woman talking about the restaurant booking Fill in the missing information The recording will be played twice purpose of the call: ………………… The man will call the restaurant: to make ………………… The number of people: ………………… The woman suggests: ………………… with Shirley The woman will join the man: in the ………………… THE END KEY TO END-OF-UNIT TEST 10 Section (40 m) I (10 m) it harder / better so directors II.(15m) a who worse leadership to 10 productivity 11 C 16 D 21 A 26.B 31.A 36.D 12 D 17 B 22 B 27.A 32.C 37.B 13.C 18.C 23.B 28.D 33.C 38.A 14.B 19.A 24.C 29.D 34.C 39.C 15.D 20.D 25.D 30.C 35.B 40.A Section (60m) I (20 m) C A C customers Asda's spokeswoman raucous a parent company alarmed chant 10 motivates II WRITING (20 m) Suggested answer: Dear Nga, Your situation sounds very difficult You should try to understand your American manager Maybe his bosses in the US expect a lot from him So try to work in the ways that he wants you to work If the possibilities are good, you should everything to please your boss You should not throw away a career in an international company just because it is difficult to please your boss Moreover, it is not easy to find a good job right now when we are in financial crisis period Yours sincerely, Nguyen Xuan Huong IV (10 m) D C B B D V (10 m) to ask how many people are going to show up this evening about 10 checking with TAPESCRIPT FOR END-OF-UNIT TEST 10 – MODULE Part [Questions- 110 are base on the following remarks.] a reservation cafeteria [Good morning, everyone Before we get down to the first item on our agenda, I'd like to say a few words of congratulations You must really have been paying attention to me at the meeting last month! Virtually everyone's sales figures are up this month I'd like to single out a few people for special mention: Jane's sales were up 10%, Tom's sales were up 12%, Nina's were up 15%, and Rob's were up an amazing 24%, all just in one month Great job, everyone! Let's all get together after work Friday to celebrate.] [Questions and are based on the following introductory comments.] [Ladies and gentlemen, I'd like to thank you for inviting me and my colleagues from Hyperdata, Inc to discuss some innovative systems for storing, retrieving, and then transmitting information via satellites, and to demonstrate some of our products that will allow you to put these systems to work for you here at North American Dynamics We've prepared a multimedia presentation to acquaint you with our new equipment, but I know some of you have a few questions, so let's begin with those.] Part M: Do you know how many people are going to show up this evening? I need to call the restaurant to make a reservation W: There will be about 10, including me and you Why don't you check with Shirley just to make sure? She is the one who knows exactly who will be showing up M: All right, but she stepped out for a moment to mail something at the post office I will drop by her office after I come back from lunch Do you want to join me in the cafeteria? W: Sure, I will be right with you Just give me a second to make a call to a client first ... Xuan Huong IV (10 m) D C B B D V (10 m) to ask how many people are going to show up this evening about 10 checking with TAPESCRIPT FOR END- OF- UNIT TEST 10 – MODULE Part [Questions- 110 are base... join the man: in the ………………… THE END KEY TO END- OF- UNIT TEST 10 Section (40 m) I (10 m) it harder / better so directors II.(15m) a who worse leadership to 10 productivity 11 C 16 D 21 A 26.B 31.A... could 37 The man was ashamed of the mistake he made during the conference a awful b terribly c terrible d terrifically End- of- unit test 10/ Module3 38 increased as