After studying this chapter you will be able to understand: What is organizational politics? actions by political decision makers, increase in organizational politics, importance of organizational politics, organizational politics: conventional OB versus sustainable OB,...
8 Understanding Relationships Neubert & Dyck’s Organizational Behavior Chapter Navigator Politics Trust Fairness Negotiation Copyright ©2014 John Wiley & Sons, Inc Politics What is Organizational Politics? Actions By Political Decision Makers Increase in Organizational Politics Importance of Organizational Politics Organizational Politics: Conventional OB Versus Sustainable OB Organizational Politics and Political Decision Makers What is Organizational Politics? Characteristics of Organizational Politics? What is Political Behavior? Impact of Political Behavior Political Decision Makers Organizational Politics Increase in Organizational Politics Managers’ Thoughts on Organizational Politics Importance of Organizational Politics Conventional Approach: Organizational Politics Sustainable Approach: Organizational Politics Trust Elements of a Trusting Relationship: Interpersonal Trust, Psychological Contract and Social Networks Factors Influencing Trust Trust: Conventional and Sustainable Approaches Delegating Sustainable Adaptation of The Steps in Delegation Trust What is Interpersonal Trust, Psychological Contract and Social Networks? Factors Influencing Trust Conventional Approach: Trust Sustainable Approach: Trust Six Suggestions for Building Trust Copyright ©2014 John Wiley & Sons, Inc Copyright ©2014 John Wiley & Sons, Inc Delegation What is Delegating? Examples of Delegating Basic Steps in Conventional Delegation Basic Steps in Sustainable Delegation Fairness What is Fairness? Distributive Justice Procedural Justice Interactional Justice Justice: Sustainable Perspective Fairness and Distributive Justice What is Fairness? Relationship Between Politics, Trust and Fairness Importance of Fairness in Organizations What is Distributive Justice? What is Procedural Justice Procedural and Interactional Justice What is Interactional Justice? Comparing and Contrasting Distributive, Procedural and Interactional Justice Organizational Politics and Justices Sustainable Perspective and Justice Negotiation What is Negotiation? Influence Tactics Approaches To Negotiation Conflict Styles Negotiation and Influence Tactics What is Negotiation? Examples of Situations That Need Negotiation What is Influence Tactics? Different Types of Influence Tactics How To Use Influence Tactics in Organizations Copyright ©2014 John Wiley & Sons, Inc Approaches to Negotiation: Distributive Bargaining Two Approaches to Negotiation Distributive Bargaining Aspiration Point and Reservation Point Zone of Possible Agreements (ZOPA) Best Alternative to a Negotiated Agreement (BATNA) Copyright ©2014 John Wiley & Sons, Inc Approaches to Negotiation: Integrative Negotiation What is Integrative Negotiation? Steps in Integrative Negotiation The Sustainable Nature of Integrative Negotiation Impact of Integrative Negotiation Copyright ©2014 John Wiley & Sons, Inc Conflict Styles What is a Conflict Style? Avoiding Accommodating Competing Compromising Copyright ©2014 John Wiley & Sons, Inc Copyright ©2014 John Wiley & Sons, Inc ... Makers What is? ?Organizational? ?Politics? Characteristics of? ?Organizational? ?Politics? What is Political? ?Behavior? Impact of Political? ?Behavior Political Decision Makers Organizational Politics... Increase in? ?Organizational? ?Politics Managers’ Thoughts on? ?Organizational? ?Politics Importance of? ?Organizational? ?Politics Conventional Approach:? ?Organizational? ?Politics Sustainable Approach:? ?Organizational? ?Politics... Actions By Political Decision Makers Increase in? ?Organizational? ?Politics Importance of? ?Organizational? ?Politics Organizational? ?Politics: Conventional OB Versus Sustainable OB Organizational Politics and Political