BÁO CÁO THỰC TẬP DOANH NGHIỆP

bài báo cáo sau khi kết thúc quá trình thực tập ở doanh nghiệp của mình hy vọng là có thể giúp được các bạn hoàn thành bài báo cáo của chính mình nhé bài báo cáo của mình thuộc bên ngoại nhữ nha, nên chỉ có tiếng anh thôi nè

THU DAU MOT UNIVERSITY FACULTY OF FOREIGN LANGUAGES INTERNSHIP REPORT ORGANIZATION : PHUONG THUAN PHAT COMPANY LIMMITED SUPERVISOR : HUYNH TAN VINH LECTURE : NGO THI THUY NGAN STUDENT’S NAME : BUI THI HONG TAM STUDENT’S ID : 1722202010294 MAJOR : ENGHLISH IN BUSINESS CLASS : D17AVKD04 COURSE : 2017-2021 Thu Dau Mot, 4/2020 THU DAU MOT UNIVERSITY FACULTY OF FOREIGN LANGUAGES ASSESSMENT Score In figures Supervisor’s Signature Supervisor’s Signature In words Criteria for the assessment - Content ( points): - Organization (1 points): - Vocabulary, grammar, spelling and mechanics (2 popints): - Attitude during the internship ( points): - Comments: - Contents CHAPTER 1: INTRODUCTION .2 I OVERVIEW OF COMPANY II THE PROCESS OF DEVELOPMENT OF PHUONG THUAN PHAT COMPANY LIMITED III FUNCTION, DUTIES, AND FRAMEWORK OF ORGANIZATION OF THE COMPANY CHAPTER 2: PRACTICAL EXPERIENCES I DESCRIPTION OF INTERNSHIP II PROBLEMS ENCOUNTERED AND LESSON LEARNED DURING THE INTERNSHIP AT PHUONG THUAN PHAT COMPANY LIMITED 10 CHAPTER 3: CONCLUSION AND RECOMMENDATIONS 12 I CONCLUSION .12 II RECOMMENDATIONS .13 ACKNOWLEDGEMENT First of all, I am grateful to the Placement Office of Phuong Thuan Phat Company Limited for successfully arranging the internship program for me I also thank Phuong Thuan Phat Co., Ltd for recruiting me as an intern as creating such a wonderful environment for learning both soft and hard skills I am really fortunate that I had the kind association as well as supervision of Phuong Thuan Phat’s honorable manager, Huynh Tan Vinh His exemplary guidance, constant encouragement, and careful monitoring throughout the internship are so great that, even my most profound gratitude is not enough I would also like to express my deepest thanks to my supervisor Ms Bui Thi Hong Dung as a training advisory for company that she helped me a lot in dealing with industrial training placement She had supported to me by showing different methods of information collection about the University She helped all the time when I needed and she gave right direction toward completion project Besides, I would like to thank Ms Nguyen Thuy Hong Ngan, who is my directly lecture, helped me a lot to complete this report A paper is not enough for me to express the support and guidance that I received from them almost for all the work I did there Finally, I apologize to all other unnamed who helped me in various ways for having good training CHAPTER 1: INTRODUCTION I OVERVIEW OF COMPANY Organization: Phuong Thuan Phat Company Limited Director: Huynh Tan Vinh Address: 1033 Huynh Van Luy, Phu My Ward, Thu Dau Mot City, Binh Duong Province Telephone number: 0909 447 222 Tax code: 3702363909 Mail: vinhinox222@gmail.com Website: giaconginoxbinhduong.vn / inoxphuongthuanphat.com / inoxvietduc.com Field operations: doing outwork kind of inox, handling and plating metal II THE PROCESS OF DEVELOPMENT OF PHUONG THUAN PHAT COMPANY LIMITED Phuong Thuan Phat Company Limited was established on May 20 th, 2015 and the number of business licenses is 3702363909 issued by the Tax Department in Thu Dau Mot Although the company was founded for years, with the quality reputation and good service the company became one of the strongest company in Binh Duong in stainless steel field On the developing, in 2018, the total production output was increasing rapidly with a capacity of 40,000 tons of steel pipes per year and traded up to 70,000 products made from stainless steels Until now, the products of Phuong Thuan Phat Co, Ltd have been confirmed as the top of the best products of the stainless steel trading marking in Binh Duong Moreover, the company operates with the slogan “Quality” and “Prestige”; therefore, the company was certified by the trust of the majority customers throughout Vietnam and other countries in the world Besides, the Phuong Thuan Phat stainless steel products are exported to many countries especially China III FUNCTION, DUTIES, AND FRAMEWORK OF ORGANIZATION OF THE COMPANY Function of the company Collaborate with other organizations inside and outside in Binh Duong Province to organize the freighter Service entrusted delivery and receipt of goods, means of transportation (cars or vans) Perform other service related to the aforementioned service like consolidation, procedures, etc Duties of the company The company takes full responsibility for financial dutied with the Vietnamese Government and does the company’s duties in paying taxes and state budget Make sure the rights, benefits, implement social insurance, health insurance, and other types of insurance for employees in accordance with the law Ensure and take responsibility for goods and services according to the registered standards Comply with the provisions of law on national defense and security, social order, etc Framework of organization of the company MANAGING DIRECTOR DEPUTY DIRECTOR FINANCE DEPARTMENT SALES DEPARTMENT SHIPPING DEPARTMENT ACCOUNTANT BUSINESS STAFF TRANSPORT AND STEVEDORE TEAM  Director: is the highest leader of the company, have the right to decide all activities and take responsible before the state of business performance Director serves as the commander for managing authorities, uses the entire capital, land, labor and resources of the company  Deputy Director: Assistant to the Director in the management, organization management process of the company's operations, business planning, in charge of business activities, management, administration, life Coordination of labor and technical maintenance for the entire company At the same time the organization, layout, streamlined workforce Recommend and participate in retraining for staff capacity When director is absent, to authorize the commander deputy director directs all activities of the company  Shipping department: the department takes responsible for transporting, unloading or loading of goods to enterprises or vice versa, are based on management's arrangement  Accounting: in charge of collecting, processing, testing, analyzing, and providing economic information, financial form of value, kind and labor time by the company  Sales Department: The department of advising and assisting the Director General on the work of selling the products and services of the company, the research and product development, market development; formulation and development of customer relationships Responsible to the Director General on the activities that the tasks and authority assigned CHAPTER 2: PRACTICAL EXPERIENCES I DESCRIPTION OF INTERNSHIP Internship process and the actual work at Phuong Thuan Phat Company Limited DATE Thursday 5/3/2020 - Friday 6/3/2020 - TRAINING PROCESS Learning about the company’s regulations Making the acquaintance of the others in the workrooms and working environment Visiting the Departments in the company Receiving the assignment and instruction of the guide Reading materials or documents of company Adapting ourselves to new working environment Mastering the scale, structure and RESULT Approaching the working environment and enhancing awareness about the company’s regulations Understanding and abiding by regulations in the company Expanding knowledge Saturday 7/3/2020 - Thursday 12/3/2020 - - - Friday 13/3/2020 - - Saturday 14/3/2020 - the rules of company Having good instructions to work effectively Understanding the company’s background, its mission, its works Listening to the introduction to the job will practice, introduce to require to translate technical documents in English into Vietnamese Listening to introductions on style, style as interpreters in meeting with foreign partners Photocopying some documents Classifying and arranging reports and contracts Making the acquaintance of some works from simple to more complex in the company Approaching phone conversation, advice, introduction to the company and commodity production Translating and typing the company’s texts and documents Finding some Vietnamese order forms and translating them into English Learning working experiences in translation, exporting goods with Ms Dung (business department staff) Practicing gather information and English translation Typing the company’s documents Listening to Mr Vinh (Administrative Department Director) introduction how to use about the business according to the inverted pyramid of company in the recent years Expanding about the duties knowledge company’s Having more knowledge about reports and contracts on business Practicing and improving translation skills Expanding the relationship with other staffs in the company Learning more skills in Thursday 19/3/2020 Friday 20/3/2020 - Saturday 21/3/2020 - Thursday 26/3/2020 - Friday 27/3/2020 - Saturday 28/3/2020 - the office equipment such as computers, print machine, fax machine, etc Arranging the records and printing the documents Collecting and typing the company’s English documents Practicing to receive and making calls for company partners Meeting some foreign customers and introducing, explaining the company’s services if necessary Photocopying documents Receiving and sending emails or faxes for customers Arranging different business documents and putting them in the order Practicing gather information and translating specialty vocabularies Arranging documents for internal meetings of the company Helping some foreign customers understand the content in the placards’ company Translating some short contracts Practicing how to manage inventory, products how to manage the company export products Calling and answering telephones from customers Practicing translation in the meetings with Mr Vinh Sending and receiving email Classifying stainless steel products in manufacture Supporting to check workers in/out and paying salary for working like how to use the print machine, fax machine, computer, etc Practicing and improving communication skill Having more knowledge and realizing different business documents Comprehending how to import, export, inventory, managed goods of company Practicing and improving communication skill Classifying type of stainless steel products Comprehending timekeeping and Wednesday 1/4/2020 Friday 3/4/2020 Saturday 4/4/2020 - Thursday 9/4/2020 - workers in 15th per month Conveying some messages by description and imitation Typing the company’s documents and texts Improving communicate with customers, how to introduce the company and product consulting Photocopying documents Translating some emails and contracts Completing the translation of contracts Arranging and translating some longer and more complex contracts Continuing translation in the meeting with Mr Vinh Using print machine, photo, fax machine during work Translating some economic contracts and orders form English into Vietnamese Meeting some foreign customers with Mr Vinh Collecting and arranging documents Typing and printing documents Calling and answering phone from the clients Continuing translating the company’s contracts Meeting the foreign customers with the conductor Writing internship report Completing the internship dairy Practicing gather information and translating special vocabulary skills calculation workers salary for Know more information about activities of the company Listening to Mr Vinh shares his experiences in translation of documents and contracts Know the basic process damaged the office machinery at working Expanding specialized vocabularies in practical work Recording the comments of instructor about writing internship report Receiving useful comments and advising from the guide and the Friday 10/4/2020 - Saturday 11/4/2020 Typing documents for the colleagues meeting Summarizing the internship process Continuing write the internship report Completing the internship report Having many interesting and meaningful lessons Realizing the strengths and weakness through internship process Receiving useful comments and advices from the guide and the colleagues Having many interesting and meaningful lessons Learning from my own mistakes to get better in the future New skills acquired and skills improved 2.1 New skills acquired Communication skill - A smile makes me feel more confidence and friendliness - In communication, not talk too long, should be brief and concise to make sure that it includes necessary content - Occasionally, to avoid mistakes during the communication, we should use simple sentences or structures Translation skill - Translator must be excellent two languages such as Chinese-English, English-Vietnamese, Chinese-Vietnamese, etc Understanding completely about the culture and custom - Be good at listening skill (for interpreters) and be good at grammar structures and analyzing the sentences or contents (for translator) Translator should have abundant vocabulary about some fields - Must demonstrate clearly what the speaker wants to transfer to the others and avoid the cases translating wrong meaning - Imagination also is extremely abundant, quick to understand the contextual perfectly Skills to deal with colleagues - Always cheerful, expressed willingness to cooperate with colleagues - Always respect the decision of the supervisor and make suggestions the working process better If there is a conflict or disagreement in the work or personal, settlement based on negotiation and bargaining 2.2 Skills improved Skills to analyze and solve problems - Try to calm down, look at the problem wisely then think about the best solution - Maintaining openness to increase the creatively thinking ability and find out the most suitable solution - Access to a neutral issue without considering too much measurement - Lead your thoughts with simple words - Try to simplify the issue by looking at the whole the pictures and removing unnecessary detail Management skills - Set goals, develop strategies and make plans to implement the aims - Encourage all the members in the group to raise their opinions and contributions - Willing to receive criticism constructive contributions as well as implementing and necessary changes - Combining the virtues such as patient, confident, determinative, etc with some skills for example leader skill, communication skill and so on Professional skills report Translation is the communication of the meaning of a source-language text by means of an equivalent target-language text1 Translation job, which bases on the purpose of communication between two or more than two people, exchanges information to those who need that information Indeed, translation can help the The Oxford Companion to the English Language, Namit Bhatia, ed., 1992, pp 1,051–54 most of customers can understand the information of our company through the most common language in the world- English Through the process of observation and researching practice, I've summarized the importance of translation in our modern society in general and Phuong Thuan Phat Company limited in particular Thanks to the Vietnamese-English and ChineseVietnamese translations that Phuong Thuan Phat Co., Ltd has found a number of partners from China and other foreign countries Therefore, the director realized that the demand using stainless steel products of those countries is higher than in our domestic and he tried to catch up with the market needs That is the reason why translator plays an important part in the development of the company Thanks to the translation internship process, I found that translating Chinese into Vietnamese or English into Vietnamese and in contract not only has a lot of unknown challengs but also that is an exciting job I already know how to apply the knowledge learned at school into practice Thanks to translating the emails, contracts that I have more vocabulary in the field of administrative management, economic, business, etc However, my qualifications are so limited that I got in some troubles during the translation such as lack of specialized vocabulary of business and not know how to translate the sentence smoothly and appropriate to the context So I have to improve my vocabularies a lot and read more and more documents about the style translation to learn the way they translate and to facilitate my future work and improvement of my professional skills II PROBLEMS ENCOUNTERED AND LESSON LEARNED DURING THE INTERNSHIP AT PHUONG THUAN PHAT COMPANY LIMITED Problems encountered during the internship at Phuong Thuan Phat Company Limited Internship which is considered an important first step is an important foundation for the future career path However, the actual working environment is always different from imagination During my internship, I still got in some troubles but I found out the solution quickly to solve all of them and improve myself a lot Besides, I also have a memorable internship time Be neglected on the first day of internship I woke up early, dressed in my uniform and then arrived at the work place before the scheduled time Instead of being warmly welcomed by the others, I just received a nonchalant gaze from everyone Even sometimes I had to wait for a long time in the reception area because the introducing person was out In this case, instead of wasting time, I tried to observe how they work and read again the relevant work documents (assigned by the person in charge), or talked actively to the intern sitting 10 next to me As a result, I quickly forgot the feeling like the fish out of water and took advantage of waiting time effectively Meet the person in charge of lack of enthusiasm The office environment is different from going to school There is very few companies have the status of “hand-held”, most of them ask the intern for selfawareness and learn from the employees Maybe the curator is so busy that he/ doesn’t have time for the intern like me or he wants to challenge my ability to get things done In this situation, I found out the solution then asked somebody for helps Certainly, I would create sympathy with others by working hard From that, I knew that I could not ask for support until I really really deadlocked or unknown about the effectiveness of the plan Face with a boring work Besides being indifferent to everyone, internship can be extremely tedious such as typing documents, reviewing data, running errands (making coffee, printing papers, etc.) However, I have never thought that I am neglected behind or my professional capacity is not enough In fact, I am just an intern so it is too difficult for them to give me intensive work, as well as join a long-term team Through the simple work like that will help me as fast as familiarize with the workplace environment, learn how to build relationship with the colleagues, as well as train the patience required at work Get nothing at the end of the internship I tried so hard during my internship, but in the end I still couldn’t get an official job offer This is very normal as maybe the current human resource policy of the company is sufficient or my working opinion is not consistent with the company’s culture However, the internship process has help me gain a lot of valuable work experiences, has more useful relationships, and helps my CV become more brighter Lesson learned during the internship at Phuong Thuan Phat Company Limited Internship is a form of learning through hands-on experience in the working environment of organizations and businesses Everything can be viewed from many different means and it is good or bad depend on your view For example, the same problem, one person will found that it has many advantages, whereas, the others just realize that it doesn’t have any advantages The same with the unpaid internship, the benefits that I received is more than the disadvantages First, lesson about confidence and initiative Being active is not only the biggest lesson but also the first lesson that I learned through the internships Proactively getting to know other people, actively learning about work at the internship, proactively proposing and working with everyone All of them help me integrate more quickly in the new environment Even though it just 11 some small lessons, it will become a valuable baggage for myself after leaving the University Second, improve and complete my soft skills Soft skills, which help people become more and more confident in the public and can be easily distinguished from these other skills It is just simply the way people communicate with these others, the way they listen, the way they move around other way they show themselves Through communication activities, behaviors, presentations or team work at the workplace, I gradually cultivate and train, improve completely my soft skills It can’t be denied that it is totally apart from academic results, soft skills will be an equally important factor to help me have employment and development opportunities in the future Third, have experiences in a real working environment From the first year until now, I spend most of time studying, receiving and cultivating specialized knowledge in the university Through the internship, it is a good opportunity for me to directly apply the knowledge that I learned in the school to a real working environment It is easy to know that workplace environment will be totally different from sitting on a lecture to study knowledge Although I am just an intern, I also have to complete the assigned work in accordance with the ability as an employee Lessons outside the curriculum, beyond what I have thought that I have learned at school help me to become more mature in recognizing, reviewing and solving problems Working in a real environment, being given the opportunity to apply what I have learned to my job It is easy to realize that my mistakes can be improved a lot Besides, with the help of experienced people at the internship, I get many lessons which can help me to avoid the same problems in the actual working process later Certainly, this internship put myself in many difficult situations, but I have tried my best to get over all of them With a real passion for work and a self-study spirit, I have a truly memorable internship Every lesson I get from an internship is a wealth and a valuable treasure for me to keep on my own future path CHAPTER 3: CONCLUSION AND RECOMMENDATIONS I CONCLUSION So far at my internship at Phuong Thuan Phat Company Limited, I have had a lot of hands on experiences One of my favorite things that I have been able to translate English into Vietnamese, and Vietnamese into English or Chinese Through this internship, I realized that I am suitable for translator job as I have enough ability to 12 quickly adapt to workflow changes and update; extensive knowledge of source language; my native language fluency of target language and so on I found that translator job will be my choice in the future after I graduate my course Besides that, there are many points in our education program which are unsuitable for students when they apply for their internship For example, in my English Business major, when students have to study kind of different subjects related to Business such as: English Business in Law, English in Marketing, Translating…… In my point of view, we just need to focus on one major that will help students understand perfectly and they will get enough knowledge and skills for themselves to find the good job That is the weakness About the strength, the students can arrange their timetable suitable for their part-time job or their internship Moreover, education program gives us knowledge in different fields which is also useful for them to start-up their work after they graduate the university II RECOMMENDATIONS Basing on my experiences, our school should reduce some major subjects in education program and focus on just one major like I already mentioned above There are some recommendations for the education program to resolve the difficulties step by step Firstly, the school should renovate curricula, textbooks and teaching materials and improve school’s infrastructure Secondly, it should be trained and upgraded teaching staff and educational managers The last but not least, reduce the number of students in each class because it will be better for our teaching and studying process REFERENCES: Haasio, A 2009 Johdon assistentin tiedonhankinnan opas [The executive assistant’s guide to information retrieval] Helsink: WSOYpro 13