Page of This chapter has 62 questions Scroll down to see and select individual questions or narrow the list using the checkboxes below questions at random and keep in order Multiple Choice Questions - (29) Essay Questions - (5) True/False Questions - (18) Odd Numbered - (31) Fill In The Blank Questions - (10) Even Numbered - (31) Which of the following is NOT one of the important ideas about groups offered by your authors? Forming groups is something humans naturally Just because we participate in a group does not mean we participate well → All groups experience grouphate Groups are a way for us to make a contribution to society Multiple Choice Question Schutz described three types of human needs for which small groups are a major source of satisfaction These are: → Inclusion, affection, and control Love, belonging, and submission Order, power, and security Psychological, physiological, and sociological Individual, group, and social Multiple Choice Question A key feature of a group is an interdependent goal, which means: Group members are responsible to themselves An individual group member succeeds or fails in terms of his or her contributions to the group Group members not succeed together → Group members succeed or fail together with management in the accomplishment of the group's goal Group members succeed or fail individually Multiple Choice Question Which of the following is an accurate example of a small group? Seven people waiting at a bus-stop Students eating at the resident dining hall → A 5-member task force working to control drinking on college campuses Ten people walking across the street A group of 100 students attending a lecture Multiple Choice Question Grouphate refers to Ostracism of one member by other members of a group → A strong negative feeling about participating in groups A hatred of all members of one particular group, such as all cops A hatred shared by all members of a group A negative feeling a member develops in her or his group after an argument Multiple Choice Question "Members of a small group share an INTERDEPENDENT goal." This statement means that → All succeed or fail together Each needs the others for emotional support and affection The knowledge of all members is required to achieve the common purpose One person could not possibly the job assigned to the group Group members control each other's interaction Multiple Choice Question Quality control circles are referred to by other names in some organizations, including quality circles and Product improvement teams Chat groups Solution cells → Continuous improvement teams Cycle circles Multiple Choice Question Shaw would argue that which of the following "requires mutual influence?" Gestures → Interaction Primary needs Buzzing Multiple Choice Question Full file at https://TestbankDirect.eu/ Page of A smaller group that co-exists simultaneously within and separate from other cultures is a Subculture Diverse culture → Co-culture Group culture Within-Culture Multiple Choice Question 10 Jim likes just to sit and listen to the others in his small group He rarely says anything and contributes very little Jim is a → Social loafer Participant-observer Nonmember consultant Grouphater Participant Multiple Choice Question 11 Family → primary group secondary group Multiple Choice Question 12 Executive committee of Alpha Gamma sorority primary group → secondary group Multiple Choice Question 13 Psychology 101 discussion group primary group → secondary group Multiple Choice Question 14 Five persons in accounting department who meet each morning before work to share coffee and conversation → primary group secondary group Multiple Choice Question 15 Bible class Activity group Conference committee → Educational group Personal growth group Self-managed work group Ad hoc committee Multiple Choice Question 16 Five persons who assemble small radios without supervisor Activity group Conference committee Educational group Personal growth group → Self-managed work group Ad hoc committee Multiple Choice Question 17 Seven persons appointed to recommend attendance policy Activity group Conference committee Educational group Personal growth group Self-managed work group → Ad hoc committee Multiple Choice Question 18 Quick-Pik convenience store softball team → Activity group Conference committee Educational group Personal growth group Full file at https://TestbankDirect.eu/ Page of Self-managed work group Ad hoc committee Multiple Choice Question 19 Drug task force formed from sheriff departments of three adjoining counties Activity group → Conference committee Educational group Personal growth group Self-managed work group Ad hoc committee Multiple Choice Question 20 Task force High in satisfying needs for inclusion and affection → Low in satisfying needs for inclusion and affection Multiple Choice Question 21 Close friends → High in satisfying needs for inclusion and affection Low in satisfying needs for inclusion and affection Multiple Choice Question 22 Problem-solving groups High in satisfying needs for inclusion and affection → Low in satisfying needs for inclusion and affection Multiple Choice Question 23 Strangers waiting in a line High in satisfying needs for inclusion and affection → Low in satisfying needs for inclusion and affection Multiple Choice Question 24 Professional sports teams High in satisfying needs for inclusion and affection → Low in satisfying needs for inclusion and affection Multiple Choice Question 25 Task force → High in satisfying control needs Low in satisfying control needs Multiple Choice Question 26 Close friends High in satisfying control needs → Low in satisfying control needs Multiple Choice Question 27 Problem-solving groups → High in satisfying control needs Low in satisfying control needs Multiple Choice Question 28 Strangers waiting in a line High in satisfying control needs → Low in satisfying control needs Multiple Choice Question 29 Professional sports teams → High in satisfying control needs Low in satisfying control needs Multiple Choice Question 30 Executives report spending about half their work time in business meetings → True False True / False Question 31 In a recent national survey of several hundred major companies, knowledge of quantitative and statistical techniques was rated higher than ability to work in teams Full file at https://TestbankDirect.eu/ Page of → True False True / False Question 32 Small groups are becoming more prevalent in American corporations, involving employees in management decisions and quality control → True False True / False Question 33 Primary groups are those which exist to meet human needs for food and shelter True → False True / False Question 34 Discussion implies cooperation among members even when they are arguing about how to solve a problem → True False True / False Question 35 Sorenson found that grouphate is caused primarily by issues of control and passivity True → False True / False Question 36 A work team installing upholstery in Toyota automobiles is an example of a secondary group Test Bank for Effective Group Discussion 14th Edition by Galanes → True False True / False Question 37 Galanes and Adams argue that it is unethical NOT to try to locate and assess information relevant to a problem → True False True / False Question 38 EffectiveGroup Discussion says that it is unethical NOT to consider all information about a problem with openmindedness and critical thinking skills → True False True / False Question 39 A participant-observer is a regular member of the small group he or she is observing → True False True / False Question 40 As group members, we give up some of our individual autonomy to be a part of a larger whole → True False True / False Question 41 Communication that confirms, as opposed to belittles, works to build trust and maintain group members' level of involvement in the group → True False True / False Question 42 Smaller groups that exist simultaneously within, as well as apart from other cultures, are called co-cultures → True False True / False Question 43 An ad hoc and a standing committee are the same thing True → False True / False Question 44 The Artsfest committee is an example a problem-solving group True → False True / False Question 45 Our authors require that any definition of small group communication include face-to-face communication True → False Full file at https://TestbankDirect.eu/ Page of True / False Question 46 The goal of top management teams is to lead an organization → True False True / False Question 47 Members of a group who are actively participating in a discussion cannot observe how the group is functioning True → False True / False Question 48 Usually a group can a better job of problem solving than can an individual There are several reasons why this is true: groups have access to more information than any one member; several persons can think of issues any one might overlook; and they can detect flaws, biases, or fallacies in each other's thin Fill-in-the-Blank Question 49 A strong dislike for working in groups that is associated with a lack in group communication skills is called grouphate Fill-in-the-Blank Question 50 exists when all group members succeed or fail together in the accomplishment of the group's purpose Interdependence Test Bank Fill-in-the-Blank Question for Effective Group Discussion 14th Edition by Galanes Full file at https://TestbankDirect.eu/ Standing committees Fill-in-the-Blank Question 52 A term that refers to standards or criteria for judging whether or not a person's behavior is correct, good, or proper is ethics; ethical standards Fill-in-the-Blank Question 53 As an ethical principle for guiding how one speaks, the authors say that members of a small group should say or nothing intended to another member ridicule; put down; disconfirm; belittle; take f Fill-in-the-Blank Question 54 The is a regular member of the group who engages actively in its discussions, but at the same time observes, evaluates, and adapts to the group's processes and needs participant-observer Fill-in-the-Blank Question 55 Committees, quality control circles, and self-managed work groups are examples of _ groups problem-solving Fill-in-the-Blank Question 56 The study of speech communication has a long and distinguished tradition, dating back to Aristotle, that supports the value of _, accordingly, group members should be willing to speak as well as allow others to speak free speech Fill-in-the-Blank Question 57 Nominal members, who watch and listen but rarely contribute anything of substance to the group's efforts to achieve its goal, are called social loafers Fill-in-the-Blank Question 58 Explain the difference between "primary" and "secondary" classifications of small groups and give at least one EXAMPLE of each type Explanation: Primary groups form to meet needs for inclusion and affection, whereas secondary groups are created to meet needs for control (solving problems, doing work) (2) Examples: primary-family, roommates; secondary-committee of fraternity, basketball team (2) (4 points total) Essay Question 59 Please define "small group discussion," be sure to recognize the many facets of this concept Full file at https://TestbankDirect.eu/ Page of Explanation: Group of people interacting to achieve an interdependent goal Definition should include: 3-7 people Mutual interdependence-all group members have an equal effect on the group Each member has a sense of belonging to the group Nonverbal and Verbal behaviors move the group along to reach its goal A sense of cooperation, regardless of disagreement Essay Question 60 A close friend of yours recently organized a small band which has now performed for about ten dances The entertainment committee (of which you are a member) is about to choose a band for the next dance of your fraternity You think the committee is likely to choose a band that has played for dozens of similar dances, so you say that your friend's band has played for "hundreds" of similar events According to the ethical standards presented in chapter 1, how should you have responded while the committee was considering your friend's band? As you answer, keep in mind that you would very much like your friend to get the job Explanation: You would state openly that you would like for the group to select your friend's band and explain why (1) You would say that the group has played for about ten similar dances, and that in your opinion did very well in these gigs (1) If your friend's band is cheaper, or has other advantages, you would describe them (1) (3 points total) Test Bank for Effective Group Discussion 14th Edition by Galanes Essay Question 61 Why is it becoming steadily more important that Americans learn how to participate well in small work teams? List all valid reasons you can think of Explanation: Most of the work in organizations is now done in and by groups (1); participating in small groups requires learned skills (1); career advancement and corporate success depends on knowing how to participate as a team member (1); and individuals find satisfaction from contributing to something larger than themselves (1) (4 points total) Essay Question 62 Three ethical standards for guiding how you interact with other group members were explained in chapter of Effective Group Discussion, along with a fourth ethical standard concerned with how you relate to information and ideas LIST these four criteria and EXPLAIN THE IMPORTANCE OF EACH to groups (or, reasons for it) Explanation: Members should share their unique perspectives and information, and refrain from any behavior that might inhibit other members from doing the same To gain maximum benefit from a group, all members must feel free to share facts, beliefs, and opinions Members must interact with honesty and personal integrity If any member does not put group ahead of self, the entire group suffers and poor work is done Ethical interpersonal behavior has understanding others as its goal and strengthens each member's sense of personal identity This will enhance each member's capacity to contribute and ensure mutual understanding Every member should seek all available information and respond to it with both an open mind and critical thinking Otherwise, poor decisions are likely to result from a lack of information or poor reasoning that reflects personal biases (2 points each for up to points) Essay Question Full file at https://TestbankDirect.eu/