For the above-mentioned reasons, " Management of education management information systems EMIS in higher education institutions - A case study at Hanoi University of Pharmacy" was chosen
Trang 11 Rationale
The Education Manegement Information System (EMIS) is an importanttool to enhance the governance capacity of educational managers Educationmanagement information system has been facilitating and involved in alleducation and training activities For a university like Hanoi University ofPharmacy, if there is an truly effective education management informationsystem, it will be extremely convenient for the university to collect and providesufficiently, timely and accurate information for management work
For the above-mentioned reasons, " Management of education management information systems (EMIS) in higher education institutions - A case study at Hanoi University of Pharmacy" was chosen as thesis topic
2 Aim of the study
On the basis of theoretical and practical research on the management ofeducation management information systems in higher education institutions ingeneral and Hanoi University of Pharmacy in particular, the thesis suggestsmeasures to manage the education management information systems inuniversities to improve the management efficiency of universities’ activities
3 Object and subject of the study
3.1 Object of the study
Education management information systems in higher educationinstitutions
3.2 Object of the study
Management of Education management information system at HanoiUniversity of Pharmacy
4 Study questions
(1) What is Education management information system (EMIS); whatcomponents does it consist of and what factors impact on the performance of thissystem?
(2) How to manage an education management information system in ahigher education institution?
(3) How is EMIS in higher education institutions in Hanoi operated andmanaged?
(4) What regulatory measures can improve the effectiveness of EMIS athigher education institutions
5 Scientific hypothesis
The quality and effectiveness of training of higher education institutions ingeneral and Hanoi University of Pharmacy in particular depend on many factors,including the Educational Management Information System (EMIS) andManagement of this system in educational institutions plays a very important role.Currently, the management information management system at Hanoi University
Trang 2of Pharmacy is still inadequate and limited in terms of developing and managingthe management information system: managing the setting up of data sources;database organization management; manage the data collection process for thesystem; manage the exploitation and sharing of data sources
If measures to manage the EMIS system with scientific basis, in accordancewith the reality could be developed and implemented synchronously at HanoiUniversity of Pharmacy, it would contribute to changing the status of storingprocesses, updating, processing and exploiting information to better serve themanagement and administration of activities in an educational institution in generaland Hanoi University of Pharmacy in particular, contributing to improving thequality of management, training effectiveness of Hanoi University of Pharmacy
6 Study tasks
6.1 Studying the literature review of the thesis, including: Basic concepts;Theories of education management information system in higher educationinstitutions and management of education management information system inhigher education institutions; Factors affecting the management of educationmanagement information systems in higher education institutions
6.2 Researching and assessing the situation of the educational managementinformation system and managing the educational management informationsystem in Hanoi University of Pharmacy in order to figure out strengths,weaknesses and causes of the situation
6.3 Proposing measures to manage the educational management informationsystem in Hanoi University of Pharmacy and pedagogical testing to confirm theresearch results of the topic
7 Scope of the study
- The thesis focuses on studying the EMIS management in higher educationinstitutions and proposes EMIS management measures in Hanoi University ofPharmacy
- The practical background of the thesis is limited based on the case study atHanoi University of Pharmacy
- Survey stakeholders: Managers, lecturers, staff and students of HanoiUniversity of Pharmacy
- Experimenting measures: The thesis only tests measures to enhance facilitiesand application of modern science and technology in the educational managementinformation system of Hanoi University of Pharmacy
8 Methodology and study methods
8.1 Methodology
8.1.1 Dialectical materialist method
The thesis applies the methodology of dialectical materialism, in analyzingthe dialectical relationship between the management subject and the management
Trang 38.1.2 Total approach method
Management objectives, management content and management measures arebased on the general provisions of the general education system as well ascompliance with the provisions of the Law on Higher Education, DevelopmentStrategies in education, requirements, and content of the country's higher educationinnovation
8.1.3 Change approach
All higher education reform processes must be actively implemented Thechange in management approach that eliminates the management constraints andshortcomings has existed for a long time, and this is the time when leaders andmanagers need to take action to make the change process happen convenient,effective and does not cause negative effects that affect or disrupt educationalactivities Since then, promoting the strengths of management has beendemonstrated through practice and added new programs, new managementmethods consistent with the general trend, meeting the requirements of society
8.1.4 Management approach following operational process
To study this issue, the approach clarifies the nature of the management ofeducation management information systems in Hanoi University of Pharmacyunder the EMIS management approach according to the operation of theInformation System a higher education institution
8.2 Study methods
8.2.1 Method of theoretical studies
Analysis, synthesis, systematization, generalization of documents, including:theoretical research works, classics, Party documents and State policies, scientificand public monographs Research programs at home and abroad are related to thetopic to build a theoretical basis for the research problem
The information is collected from domestic and foreign studies, scientificworks, articles in specialized scientific journals, doctoral theses; workshopdocuments; research works, projects, related to the research topic; reports,analysis of statistical documents, etc have been published; sources used for thetopic also include documents and materials of professional agencies and Statemanagement agencies
8.2.2 Method of practical studies
- Survey method (questionaires): Design and use survey questionnaires to
find out the perceptions, views, comments, and assessments of the respondentswho have consulted about the actual situation of the research problem, as apractical basis for proposing solution
- In-depth interviews: Interview with some managers of higher education
institutions, some university presidents / vice presidents to collect the necessaryinformation At the same time, supplementing and clarifying the information anddata obtained from the actual situation survey questionnaire
Trang 4- Expert sharing: Consult experts (managers, scholars, experts, etc.) to solicit
comments and assess the proposed measures
8.3 Supplementary methods
- Profile study method: Study profiles about EMIS and EMIS management;
- Information process methods: Using SPSS software
9 Defending viewpoints
(1) The educational management information system (EMIS) in a highereducation institution plays a very important role in the management andadministration of an educational institution In order to improve the managementand operating efficiency of higher education institutions in the current context, it
is necessary to innovate the management of EMIS
(2) The situation of EMIS management at higher education institutions stillhas shortcomings and limitations that need to be overcome to improve themanagement and administration efficiency
(3) Innovating management of EMIS at higher education institutions willimprove the management and administration efficiency of educationalinstitutions, contributing to improving the quality of training institutions,providing human resources to meet requirements and demand of the society
10 New contributions of the thesis
10.1 Theoretically
The thesis has developed a theoretical basis for EMIS management in highereducation institutions According to the approach of the information systemoperation, the thesis clarifies the content of EMIS management in highereducation institutions, contributing to clarifying and enriching theories on EMISmanagement at educational institutions in the present context
10.2 Practically
- Identify the situation of EMIS management in higher education institutions
by approaching the process of operating the information system in a highereducation institution; point out the limitations and limitations of EMISmanagement in higher education institutions through the case study at HanoiUniversity of Pharmacy in recent years;
- Propose measures to overcome the limitations in EMIS management inhigher education institutions in the future
11 Thesis structure
In addition to the Introduction, Conclusion, List of References, Appendix, List
of published research works of the author, the thesis is structured into 3 chapters:
Chapter 1 Literature review about managing Education Information Management System (EMIS) at higher education institutions.
Chapter 2 Current situation of managing of Educational Management
Information Systems (EMIS) in higher education institutions - A Case study at
Trang 5Chapter 3 Measures for Managing Educational Information Systems (EMIS)
in higher education institutions - A case study at Hanoi University of Pharmacy
12 Conclusion and recommendations
13 References
14 Indexes
Chapter 1.
LITERATURE REVIEW ON MANAGING EDUCATION
MANAGEMENT INFORMATION SYSTEM (EMIS) AT HIGHER
EDUCATION INSTITUTIONS
1.1 Literature review
1.1.1 Researches on education management information system
The modern education system has different characteristics and needs a lot ofinnovation compared to the current education system Modern education is moreopen and flexible, more flexible than the current education system, enablingpeople to learn throughout life, wherever they are, including schools andeducational levels Information, links with each other, modern education focuses
on building human quality according to the criteria of internationalization [13]
In order to meet these changes, it is necessary to restructure both the systemand content of education and training, to set new quality standards, internationalcooperation and especially to change educational thinking and educationalmanagement One of the points that need to innovate thinking is to renovateeducational management based on information and communication technology
In 1990s, researchers went into information operations and its effectiveness
in organizations, paying special attention to EMIS, the focus of research using anddistributing information, researching applications and positive impact ofinformation technology on the quality and efficiency of management [33]
1.1.2 Researches on managing education management information
system
The Ministry of Education and Training has set up an informationtechnology center for educational management and brought about initial results inthe construction of the EMIS system Some localities and educational and traininginstitutions have successfully set up the education management informationsystem and initially served for management work [44]
At Hanoi University of Pharmacy, it is the first unit in the pharmaciticalsector to have a complete EMIS on the Internet (e-EMIS) The management ofthe EMIS system at the university has initially achieved the desired results
According to some provincial educational managers, EMIS has initiallyobtained positive results and affirmed its superiority in the role of servingeducational management [12]
Trang 6Besides strengths, there remain certain shortcomings of the EMIS Along withspecific action programs related to EMIS development, there are also topics on thisissue, but these are mainly theoretical, focusing on reviewing criteria and stillsubjective Scientific reliability and implementation is too simple, mostly biased oncomments, therefore, limits the effectiveness of research and practical evaluation.
1.2 Some fundamental concepts used in the Thesis
1.2.1 Management Information System (MIS)
1.2.1.1 Concept of system (System)
A system is a collection of closely interrelated elements, interacting in aregular way to form a regime When the cohesion of the elements is a whole,there will appear new properties called emergence of the system, that is, createnew ones to ensure the performance of certain functions that each The individualelements are absent or included but not significant On the other hand, the entitieswill create constraint, that is, reduce the degrees of freedom of the elements andcomponents of the system compared to when they are in an unconnected state.Referring to the system, is referring to the movement of inputs to obtain outputs(usually expected results - the goal of the system); It also refers to the structure ofthe system (which elements are it structured from) [21]
1.2.1.2 Infomation Sysyem
An information system is a system that receives data sources (essentially anelement of an input) and processes those data sources into information products(elements of the output [21]
1.2.1.3 The concept of Management Information System (MIS)
Diagram 1.1 Information system model is described below
Source:(Colombo Plan Staff College, 1993) [51]
I Input
P Process
- Filing
Database
Information access
Trang 71.2.1.4 Components of a Management Information System (MIS)
(Charles Parker and Thomas Case, 1993 )
Diagram 1.2 Outline of a management information system
(Source: Charles Parker and Thomas Case, 1993)
1.2.2 Education Managemetn Information System (EMIS)
1.2.2.1 The concept of EMIS
By definition, the EMIS (Education Management Information System) is anorganized group of information services and document collection, analysis, anddissemination processes for educational planning and management
An EMIS is a set of component parts consisting of output processing inputsand information sources integrated to achieve a specific goal An EMIS is asystem for managing large amounts of data and information that can be easilyretrieved, processed, analyzed and ready for use and dissemination
Diagram 1.3: A systematic approach to education management system
UNESCO/PROAP (1993) Education Management Information System (EMIS),
Bangkok, Thailand [52]
Many researches have also revealed that EMIS is an effective tool to
enhance the education management performance
1.2.2.2 Objectives of EMIS
The main objective of an EMIS is to integrate information regarding themanagement of educational activities and to make it pre-defined to ensure trulycomprehensive information for users
Trang 81.2.2.3 Components of an EMIS
Diagram 1.6 Components of an EMIS Source: Unesco, Education Management Information System (EMIS) [52] 1.2.2.4 Development processes of EMIS
ư
Diagram: 1.7 Diagram illustrating development of EMIS [52]
EMIS
Qualitative and quantitative data collection
Relevant data resources
Socio-economic school
Population survey & investigation
The whole processing procedure
in EMIS Center
Data retrieving mechanism and Rapid analysis retrieving method
Both labels, computer, function
Needs of producers and users
Network for sharing and communicating information from schools
to the central level
Other ministries: Finance,
- Prepare instructions for implementing
- Orient training of investigator and supervisors
Identify required data and needs
Formulate database
- Gather data and information
- Sample, package (label) of patterns
- Feedbacks of patterns and manuals
Produce & process
- Check and control data
- Apply softwares
- Training of computer apps operators
Trang 91.3 Education management information system in a higher education institution
1.3.1 EMIS in a higher education institution
EMIS in the school can be understood as an information and documentationorganization It gathers, processes, stores, analyzes and provides information foreducational program management, management and decision-making and must
be organized in accordance with the management levels in the unit EMIS mustprovide data to answer the principal's questions that require the status of themanagement subjects Further, EMIS will work towards advisory information tohelp principals and educational administrators determine the developmentdirection, development expectations and integration trends, and select the methodsand optimal judgment
1.3.2 Objectives of EMIS in a higher education institution
The goal and organization of the EMIS of the general system and educational
management information in schools is to build and develop an integrated EMIS
1.3.3 Typical features of EMIS in a higher education institution
1.3.3.1 EMIS organization
Coordination and integration into a unified EMIS in the school should besupervised in important respects
1.3.3.2 Data models of EMIS in a higher education institution
Elements of EMIS in a higher education institution
Diagram: 1.8 Sub-systems of an EMIS in a higher education institution
Trang 101.3.3.3 Relevant regime framework in an EMIS in a higher education institution
Nature of an integrated EMIS described in diagram 1.9
Diagram:1.9 Relation of EMIS in a higher education institution
Source: Hanoi University of Pharmacy.
1.3.3.4 Conditions of EMIS in a higher education institution.
With the mission of organizing, directing and operating the EMIS system,the following parts must be included:
(1) Computer system; (2) Operating system and application software; (3)Database; (4) Human resources; (5) Procedures - specialized for the use andoperation of the system
1.3.3.5 Criteria of an effective EMIS in a higher education institution
Criteria 1: Timely and reliable information
Criteria 2: Effective communication among the higher education
Student’s Affairs Office Facilities
Office
IT Office
Student Dorm Admin room
Parents Staff/ Lecturers & organizations
Trang 111.4 Managing EMIS in higher education institutions
1.4.1 Role and significance of managing EMIS in higher education institutions
It is possible to understand the management of the EMIS educationmanagement information system in a higher education institution as a collection
of organized impacts and goals of educational managers in a higher educationinstitution EMIS systems are effectively operated to achieve specific goals
1.4.2 Contents of managing EMIS in a higher education
Managing EMIS according to the process of operating the informationsystem in a higher education institution includes the following basic contents:
(1) Manage the setting up of data sources and necessary information types; (2) Construction management of database systems; (3) Managing data collection process; (4) Manage data processing and evaluate the accuracy and reliability
of information; (5) Managing information sharing among departments; (6) Manage facilities and equipment for the operation of EMIS.
Following analysis will clarifies these management contents
1.4.2.1 Managing the setting up of data sources and identify the types of
information needed
- Issues on education management information systems and information needs
- Scope and limitations
- Goals and priorities
- Solution and feasibility
1.4.2.2 Managing the development of database
Database that gathers information about an aspect, of an organization,organized and organized for easy management and retrieval Any information thatmeets this requirement can be considered as a database
1.4.2.3 Managing data collection process
Improving the quality of information and data depends on many factors such as:data collection tools (samples, tables, tables, ), knowledge and skills of officials,technology, regulations, data collection regulations and many other factors
1.4.2.4 Managing data processing and evaluating information reliability
Manage data processing and evaluate the accuracy and reliability ofinformation including the following activities:
- Survey management, data collection methods, data processing tool design
- Prepare reports; Building software application programs for collecting andprocessing data; Analyze data related to policy and presentation; Evaluate theaccuracy and reliability of information,
1.4.2.5 Managing communication among units
Management of communication among units is implemented via Internet
1.4.2.6 Managing facilities and equipment for EMIS
Trang 12- Regarding computer network resources and computer systems andprofessional and technical work to meet use demands.
1.5 Factors impacting on management of EMIS in higher education
institutions
In the context of innovation and integration, due to the characteristics ofEMIS, there are many factors affecting the management of EMIS in highereducation institutions
CONCLUSION CHAPTER 1
Education management information system is extremely important foreducational managers Therefore, the management of the management system ofeducation management needs to be renewed to meet the goals of systemmanagement to ensure accuracy, timeliness and reliability
The thesis made a literature review of the basic contents of the managementinformation system, educational management information system and educationalmanagement information system in higher education institutions as the basis tobuild a theoretical framework for the management of education managementinformation systems in pharmacy-trained universities
The theoretical framework for the management of education managementinformation systems (EMIS) in universities with training in pharmacy is built with
6 basic contents, namely: (1) Managing the setting up of data sources and theidentification of the types of information needed; (2) Managing the construction
of database systems; (3) Managing data collection process; (4) Managing dataprocessing and assessing the accuracy and reliability of information; (5)Managing the sharing of information between departments; (6) Manage facilitiesand equipment for the management of the educational management system ofeducation
The above issues are the theoretical basis for the thesis to examine thecurrent situation of management of the management system of educationalmanagement at Hanoi University of Pharmacy in chapter 2 and propose solutions
in chapter 3
Chapter 2 THE SITUATION OF MANAGING EDUCATION MANAGEMENT INFORMATION SYSTEM IN HIGHER EDUCATION INSTITUTIONS –
A CASE STUDY AT HANOI UNIVERSITY OF PHARMACY
2.1 An overview about Hanoi University of Pharmacy
2.1.1 A brief introduction about the education development of Hanoi University of Pharmacy