INTERNSHIP REPORT Cuong minh import and export trading co ltd

Cuong Minh Import and Export Trading Co ltd is a prestigious company which isestablished under Decision No.. Within a month internship in Export – Import Department of Cuong Minh Importa

TABLE OF CONTENTS

TABLE OF CONTENTS i

LIST OF ABBREVIATIONS iii

LIST OF TABLES AND CHARTS iv

INTRODUCTION v

PART I: OVERVIEW OF CUONG MINH IMPORT AND EXPORT TRADING CO LTD 1

1.1 General introduction of Cuong Minh Import and Export Trading Co Ltd 1

1.1.1 Formation and Development 1

1.1.2 The main lines of business 2

1.1.3 Business activities 3

1.1.4 Business partners 3

1.1.5 Mission – Vision – Core values 3

1.1.6 Organizational Structure 4

1.2 Information about Export – Import Department 5

PART II: INTERNSHIP TIME AT THE COMPANY 6

2.1 The tasks assigned during the internship 6

2.1.1 Requirements for internship 6

2.1.2 The tasks assigned and experience gained during the internship 6

2.2 Difficulties encountered during the internship 9

2.2.1 Encountered difficulties 9

2.2.2 Work experience and learned lessons 10

PART III: ENGLISH USAGE IN THE COMPANY 11

3.1 English usage in the company 11

3.1.1 English usage in the Export – Import Department 11

3.1.2 English usage in other departments 12

3.2 Suggested solutions to improve English skills in the company 13

3.2.1 Suggested solutions for Export – Import Department 13

3.2.2 Suggested solutions for other departments 13

PART IV: SUGGESTED THESIS TOPICS 15 4.1 Topic: How to improve the level of writing business correspondence in the field of international trade 15 4.2 Topic: A study on the methods of forming English collocations in order to enhance English vocabulary 15 4.3 Topic: A study on the ways to translate economic and trade terminology from English to Vietnamese and from Vietnamese to English 16 CONCLUSION 17 REFERENCES 18

LIST OF ABBREVIATIONS

Vietnamese abbreviations English abbreviations

1 TNHH – Trách nhiệm hữu hạn 1 Co ltd – Company limited

2 No – Number

3 CEO – Chief Executive Officer

4 HCM City – Ho Chi Minh City

5 P/O – Purchase Order

LIST OF TABLES AND CHARTS

5

5 Image 3.1 Statistics of English usage in other

departments of the company

12

In the context of international integration, the economy of Vietnam hasdeveloped in recent years Until now, with a lot of effort in improving the economic –social areas, Vietnam has been one of the most countries in South East Asian seeing apotential future for economic growth In addition, healthcare service is going to be onthe rise because of the great demand for taking care of health Therefore, improvingmedical equipment, machines, chemistry, … plays an integral role in modern society Cuong Minh Import and Export Trading Co ltd is a prestigious company which isestablished under Decision No 0104507210 by the Department of Planning andInvestment of Hanoi In recent years, the company has been fulfilled its role in thefield of importing and exporting medical equipment With the never – ending effort,the company has contributed significantly in the process of boosting the country'seconomy and enriching the country

Within a month internship in Export – Import Department of Cuong Minh Importand Export Trading Co ltd, I had received the support and dedicated guide frommanagers and colleges in the company Thanks to that experience, I had opportunities

to apply my knowledge gained from university into practice, and I also participated insome activities of the company In addition, I can research some specialist knowledge,collect some basic information in order to complete this internship report

The main content of this internship report includes these following parts:

Part 1: Overview of Cuong Minh Import and Export Trading Co ltd

Part 2: Internship time at the company

Part 3: English usage in the company

Part 4: Suggested thesis topics

Due to the lack of practice time and I consider myself have many limitations, thisreport may have some mistakes Therefore, I significantly expect to receive morecomments to make this report become better I would like to express my sincere thankstowards professors and teachers at English Faculty as well as all the managers,employees in Cuong Minh Import and Export Trading Co ltd, especially Export –Import Department who helped me to fulfill this internship report

Hanoi, January 26, 2018

Student

Dung Chu Thuy Dung

PART I: OVERVIEW OF CUONG MINH IMPORT AND EXPORT

TRADING CO LTD

1.1 General introduction of Cuong Minh Import and Export Trading Co Ltd

1.1.1 Formation and Development

Cuong Minh Import and Export Trading Co Ltd was founded under Decision No

0104507210 by the Department of Planning and Investment of Hanoi The companystarted to operate on March 10th 2010 with the name: CUONG MINH IMPORT ANDEXPORT TRADING CO LTD Until now, the company has had over 7 years working

in the field of import and export of machinery, medical equipment, chemical testers,

In addition, the company also provides rental equipment, testing machines used

in the medical field, provides repair services, maintenance and periodic maintenance ofequipment in order to meet the great demand of customers

Image 1.1 Logo of Cuong Minh Import and Export Trading Co Ltd

Some basic information of the company:

- Vietnamese name: CÔNG TY TNHH THƯƠNG MẠI VÀ XUẤT NHẬPKHẨU CƯỜNG MINH

- English name: CUONG MINH IMPORT AND EXPORT TRADING COLTD

- Address: No 63 Do Quang Street, Trung Hoa Precinct, Cau Giay District,Hanoi.

- Business: Wholesale of machinery, equipment and other parts

1.1.2 The main lines of business

- Trading in machines, equipment, chemicals used in the health sector

- Export and import business, export – import consignment service

- Trading and providing medical equipment repair and replacement services

- Trading in scientific and technical equipment; environmental equipment

- Trading electronic equipment, office equipment

- Providing services of leasing and renting medical equipment

- Repairing, maintaining equipment in the medical field

Image 1.2 Some key products of the company.

1.1.3 Business activities

a Domestic business activities

The company has supplied many kinds of machines, equipment, chemicals fortesting in medical field, along with some types of equipment used in laboratories, etc.Currently, the company is the main supplier of many domestic medical facilities.The company’s products are distributed in many provinces, especially in Hanoi andHCM City

b International business activities

Beside the domestic business, the company also imports machines, equipment,materials, chemicals from many countries such as Germany, Japan, USA, China ,Korea, Canada, France, United Kingdom and Belgium

1.1.4 Business partners

- The Department of Health

- Hospital system of all levels

- Medical centers

- Medical clinics

- The system of companies trading medical equipment

1.1.5 Mission – Vision – Core values

a Mission

 To delight customers of products with superior quality and value

 To inspire people to work passionately and harmoniously

 To contribute to the growth of society as well as the growth of company’sbusiness

b Vision

Cuong Minh Import and Export Trading Co Ltd strives to become the leadingcompany in importing and exporting medical equipment Contributing to takeVietnam's products to the world, boosting the entire development of our country

As a prestigious company, the company has provided customers withguaranteed quality products based on core competencies, ability of connecting,building relationships with strategic partners and domestic and abroad providers

c Core values

 Perfection of products.

 Trust of all customers

 Sustainable collaboration

 Development of the entire company

 Efficiency of the business

 Contribution to society

1.1.6 Organizational Structure

Board of Directors: 03 people

The tasks of this department are to operate and manage all business activities andother activities of the company; To be responsible to the Administrative Council andthe other members for the implementation of the rights and duties assigned Inaddition, the Board of Directors also organizes the implementation of the decisions ofthe members, manages the business plan and investment plans of the company

Finance Accounting Department: 02 people

People working in Finance Accounting Department have to manage the financialactivities of the company and develop short-term and long-term financial plans

Export – Import Department: 03 people

The main tasks of this department are to control and supervise implement plansrelated to export and import activities Meanwhile they have to seek new customersand expand export markets according to the company strategy

Technical Department: 06 people

Staff of Technical Department have to carry out and inspect the technical work,besides they also repair and maintenance of machines and equipment in order toensure the progress, safety, quality as well as the economic efficiency of the wholecompany

Figure 1.1 Cuong Minh Export and Import Trading Co Ltd’s organizational structure

In addition, there are more than 30 employees working in different areas withdifferent tasks in the company

1.2 Information about Export – Import Department

Mission: Staff of Export- Import Department have to operate, manage and

supervise export and import activities Meanwhile, this department have to take effort

to seek new potential customers and expand export markets according to the companystrategy

Personnel: 03 people

- Manager: Kieu Xuan Chien

 Have responsibility for controlling and managing all the projects and tasks ofstaff in Export – Import Department

 Update regulations related to medical equipment export and import to timelycomplete the work

 Prepare paperwork and document for import/export permits

 Monitor the work of employees and deal with all unexpected problems arisingfrom import and export activities

 Carry out the necessary work on international transport to bring the goods tothe warehouse

 Carry out customs declaration

 Receive the goods then bringing to the warehouse

- Employee: Nguyen Thi Thu – Receive and process all the records, and thedocuments requested by the Ministry of Health

- Employee: Nguyen Thi Hien – Have responsibility for Logistics (workingwith customs)

PART II: INTERNSHIP TIME AT THE COMPANY

Board of Directors

Technical Department

Export – ImportDepartmentDepartment of

Finance Accounting

2.1 The tasks assigned during the internship

2.1.1 Requirements for internship

For the Export - Import Department of the company, trainees are not required tohave high professional knowledge, but trainees must meet the following requirements:

- English level: Intermediate

- Have ability to work with numbers

- Have a keen interest in export and import activities To be patient, enthusiasticand willing to work hard

- Do not be afraid to learn and explore the information, documents related to thework

- Have responsibility for the work assigned

In addition, during the internship, trainees must fully listen to the guidance of themanager, employees in order to avoid adversely affecting the progress of the company

2.1.2 The tasks assigned and experience gained during the internship

During the internship period (from 2/1/2018 to 26/01/2018) at Export – ImportDepartment of the company, I was instructed and trained to perform these followingtasks:

WEEK 1:

To learn and look for some general information about the types of documents,paperwork which are needed for the job

Assigned tasks:

- Draft sale contracts (follow the available form)

- Translate some documents from English into Vietnamese

All the contracts, documents related to transaction must be returned to themanager after being completed to check the mistakes and accuracy

Work experience:

I myself have learned experiences in contract drafting, how to estimate pricingmethods such as CIF, FOB, … in the way that can provide favorable conditions to thecompany In addition, I have opportunities to improve English skills whenparticipating in the translation of highly specialized materials and I can learn morevocabulary in economic, import and export activities

WEEK 3:

Participate in tasks related to the coordination between departments in thecompany

Assigned tasks:

- After Board of Directors approved P/O and send the order to suppliers, I have

to check and complete data of quantity of the goods in order to draft import contracts(follow provided form)

- Send the notification form to the accountant in order to prepare works related

to the payment of the order

- Continue to translate Vietnamese-English, English-Vietnamese documents.Due to the requirements of linking departments, it is necessary to ensure theaccuracy and safety of the figures Therefore, all data and documents related totransaction must be reviewed, checked and agreed by the manager before sending toother department

Image 2.1 Purchase Order form

Work experience:

I can gain more experience in organizing the work to complete and meet thedeadlines, improve teamwork and communication skills In addition, I haveunderstood how to coordinate between groups, departments in an organization, how todeal with problems flexibility

Work experience:

I have experience in market research, collecting necessary data and information,learning from competitors In addition, I have gradually improved English withspecialized vocabulary and understood the international trade in the field of export andimport activities

2.2 Difficulties encountered during the internship

 Manager of Export – Import Department is not the direct supervisor oftrainees As a result, when asking for the agreement of manager, we often encounteredmany contradictions which need to be adjusted.

 The documents that need to be translated include a lot of specializedvocabulary and phrases For the first week, it took a lot of time to complete thetranslation I had to look up vocabulary and consult many employees

2.2.2 Work experience and learned lessons

During the period of internship, I had a lot of opportunities to improve myknowledge and my skills Thanks to the dedicated support from managers and otheremployees at Export – Import Department, I have motivated to complete the work andlearn these following experience:

- Understand how to deal with problems flexibility

- Improve teamwork and communication skills

- Attain more knowledge in the field of export and import activities

- Know how to write a contract and how to estimate pricing methods

- Boost English skills and vocabulary thanks to translation

Although there were a lot of difficulties and problems, I can still adopt to the job.Here are the lessons I have learned from this time of internship:

- Be responsible for the job and try to meet the deadlines with your best ability

- Put emphasis on the instruction of manager and supervisor to have the bestresults

- Be a hard worker and willing to encounter difficulties

- Honesty is a necessary virtue in the job

- Be a sociable person is the key to communicate with others