Lecture Project management in practice - Chapter 16: Project wrap-up. This chapter presents the following content: Types of project closure, wrap-up closure activities, deliverable acceptance, creating the final report, lessons learned (retrospectives), project celebration.
CHAPTER 16 Project Wrap-Up Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-1 Introduction roject closure and review deliverables Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-2 Types of Project Closure • Normal • Premature • Phase or Stage • Perpetual • Failed project Changed priority Copyright â 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-3 14–3 Wrap-up Closure Activities Getting final acceptance from the customer Shutting down resources and releasing to new uses Reassigning/releasing project team members Closing accounts and seeing all invoices are settled Delivering (handing over) the project outcomes and outputs to the customer Creating a final report and archiving the project library Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-4 Deliverable Acceptance Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-5 Creating the Final Report • Executive summary • Review and analysis • Recommendations • Lessons learned Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-6 Performance Evaluation • Post Implementation Review (PIR) Ask for openness Be objective Be future-focused Be positive and negative Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-7 Performance Evaluation (cont.) • PIR typical contents: Gap analysis Determination of the achievement of the project goals Stakeholder satisfaction Benefit review Areas identified for further development Lessons learned Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-8 Performance Evaluation (cont.) Don’t forget: • Team evaluation • Individual evaluation/s • Project Manager evaluation Contractor and Supplier evaluation/s Copyright â 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-9 Lessons Learned (Retrospectives) Use of a facilitator • No direct involvement or direct interest in the project • Perceived as impartial and fair • Respect of senior management and other project stakeholders • Willingness to listen Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-10 Lessons Learned (Retrospectives) (cont.) Use of a facilitator (cont.) • Independence and authority to report review results without fear of recriminations from special interests • Perceived as having the best interests of the organisation in making decisions • Broad-based experience in the organisation or industry Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-11 Lessons learned (Retrospectives) (cont.) Don’t forget the golden questions • What went well? • What didn’t go so well? • What would you differently next time? Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-12 Project celebration Make sure you celebrate your success at the completion of the project Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-13 Key Terms • • • • • • • • • 360-degree feedback contractor and supplier evaluation deliverable acceptance lessons learned performance reviews project closure retrospectives team evaluation wrap-up activities Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 16-14 14–14 ... project • Changed priority Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 1 6-3 14–3 Wrap-up Closure Activities Getting final... customer Shutting down resources and releasing to new uses Reassigning/releasing project team members Closing accounts and seeing all invoices are settled Delivering (handing over) the project outcomes... customer Creating a final report and archiving the project library Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 1 6-4 Deliverable