Lecture Project management in practice - Chapter 9: Progress and performance measurements

Lecture Project management in practice - Chapter 9: Progress and performance measurements. This chapter presents the following content: Structure of a project-monitoring system, what data is collected, the collection and analysis of this data, reporting of the data,...

CHAPTER Progress and Performance Measurements Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-1 Structure of a Projectmonitoring System Creating a project monitoring system involves determining: • What data is collected • The collection and analysis of this data • The reporting of the data and types of reports Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-2 What Data is Collected urrent status of project (schedule and cost) emaining cost to compete project ate that project will be complete otential problems to be addressed now Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-3 The Collection and Analysis of this Data • Who will collect the project data? • How will the data be collected? • When will the data be collected? • Who will compile and analyse the data? Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-4 Reporting of the Data • Who will receive the reports? • How will the reports be transmitted? • When will the reports be distributed? Types of reports • Full • Exception Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-5 Controlling Project Costs, Resources and Schedules Step 1: Setting a baseline plan Step 2: Measuring progress and performance Step 3: Comparing plan against actual Step 4: Taking action Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-6 Step 1: Setting a Baseline Plan • The baseline plan provides the anchor point for measuring performance • The baseline is derived from the cost and duration information found in the Work Breakdown Structure (WBS) and timesequence data from the network and resource scheduling decisions • The first baseline plan is usually the approved PMP prior to project Execution Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-7 Step 2: Measuring Progress and Performance • Time and budgets are quantitative measures of performance that readily fit into the integrated information system • Additionally, think about qualitative measures and stakeholder satisfaction Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-8 Step 3: Comparing Plan Against Actual • Because plans seldom materialise as expected, it becomes imperative to measure deviations from the plan to determine if action is necessary • Being able to compare planned values (PV) against actual values (AC) is key Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-9 Step 4: Taking Action • If deviations from plans are significant, corrective action will be needed to bring the project back in line with the original or revised plan • Leverage the change/variation process to control change in the project environment Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-10 Monitoring Time (Schedule) Performance Tracking Gantt Chart Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-11 Monitoring Time (Schedule) Performance (cont.) Project Schedule Control Chart Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-12 Per cent Complete Rule Per cent Complete Rules used to assess actual status • Actual % complete • 0/100 % complete rule • Interval % complete • 50/50 rule Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-13 Developing an Earned Value Cost/Schedule System (cont.) Define the work using a WBS a Scope b Work packages Develop a time-phased budget using work packages included in an activity Accumulate budgets (PV) c Deliverables At the work package level, collect the actual costs for the work performed (AC) d Resources e Budgets Develop work and resource schedules a Schedule resources to activities b Time-phase work packages into a network Multiply percent complete times original budget (EV) Compute the schedule variance (EV-PV) and the cost variance (EV-AC) Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-14 Developing an Earned Value Cost/Schedule System (cont.) Review Sir Ganttalot Media Clips • http://www.youtube.com/watch?v=UggTFk2EiUg • http://www.youtube.com/watch?v=jJi1FxC2e64 • http://www.youtube.com/watch?v=-MJEYc48Cjs Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-15 Developing an Earned Value Cost/Schedule System (cont.) Comparing Earned Value • With the expected schedule value • With the actual costs Assessing Status of a Project Required data elements • Data budgeted cost of the work scheduled (PV) • Budgeted cost of the work completed (EV) • Actual cost of the work completed (AC) Calculate Schedule and Cost Variances • Positive variance indicates a desirable condition, while negative variance suggests problems or changes that have taken place Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-16 Other Control Issues • Scope creep – Remember its one of the key reasons for project failure • Baseline changes – Keeping track of Scope plus agreed changes to baseline in order to make an accurate report on final project performance and deliverables Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-17 Further Project Performance Considerations Not just constrained to scope, time, cost and earned value consider: • Quality • Safety • Environment • Human dimension • Customer How would you report on these? Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-18 Key Terms ontrol chart ost Performance Index (CPI) ost Variance (CV) arned Value (EV) stimated cost at completion—forecasted (EACf) stimated cost at completion—revised estimates (EACre) xception report ull reporting ilestones er cent Complete Index—actual costs (PCIC) Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e er cent Complete Index—budget costs (PCIB) 9-19 ... McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-7 Step 2: Measuring Progress and Performance • Time and budgets are quantitative measures of performance. .. 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e 9-5 Controlling Project Costs, Resources and Schedules Step 1: Setting a baseline plan Step... Measuring progress and performance Step 3: Comparing plan against actual Step 4: Taking action Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in