Tiếng Anh giao tiếp với các mẫu câu cơ bản trong lĩnh vực NHÀ HÀNG.Các mẫu câu theo quy trình phục vụ khách.Các mẫu câu dành cho waiter (nhân viên phục vụ)Các mẫu câu khách thường sử dụngCác từ vựng cơ bản trong nhà hàngHỘI THOẠI THỰC HÀNH GIAO TIẾP Hình ảnh minh họa dễ nhớBài tập điền từ thực hành sau khi học
Trang 1AT THE RESTAURANT
Trang 2At a restaurant
Booking a table: Who says the sentence?
Do you have any free tables?
A table for two/three/four , please.
I'd like to make a reservation.
I'd like to book a table, please.
When for? /For what time?
This evening at seven o'clock/seven thirty/eight o‘clock Tomorrow at noon/twelve thirty/one o'clock
For how many people?
I've got a reservation…
Do you have a reservation?
Ordering the meal
Could I see the menu, please?
Could I see the wine list, please?
Can I get you any drinks?
Are you ready to order?
Trang 3Do you have any specials?
What's the soup of the day?
What do you recommend?
What's this dish?
I'm on a diet
I'm allergic to wheat/dairy products
I'm severely allergic to nuts/shellfish
I'm a vegetarian
I don't eat meat/pork
I'll have the chicken breast/roast beef /pasta
I'll take this
I'm sorry, we're out of that
For my starter I'll have the soup, and for my main course the steak How would you like your steak?
Rare/medium-rare/medium/well done
Is that all?
Would you like anything else?
Nothing else, thank you
We're in a hurry
How long will it take?
It'll take about twenty minutes
Trang 4During the meal
If you'd like to get the waiter's attention, the most polite way is simply to say:
Excuse me!
Here are some other phrases you may hear or wish to use during your meal:
Enjoy your meal!
Bon appétit!
Would you like to taste the wine?
Could we have another bottle of wine/some more bread/some more milk/a jug of tap water/some water? Still or sparkling?
Would you like any coffee or dessert?
Do you have any desserts?
Could I see the dessert menu?
Was everything all right?
Thanks, that was delicious.
Problems
This isn't what I ordered.
This food's cold.
This is too salty.
This doesn't taste right.
We've been waiting a long time.
Is our meal on its way?
Will our food be long?
Trang 5Paying the bill
The bill, please.
Could we have the bill, please? Can I pay by card?
Do you take credit cards?
Is service included?
Can we pay separately?
I'll get this.
Let's split it.
Let's share the bill.
Things you might see
Please wait to be seated.
Reserved.
Service included.
Service not included.
Trang 6At the restaurant
1)The waiter
• What can I do for you?
• Can I help you?
• Can I take your coat?
• Have you booked a table?
• How many are you?
• Would you follow me, please?
• Can I take your order, sir/madam?
• What would you like to start with?
• What would you like to drink?
• What would you like for dessert?
• How would you like your steak? (rare, medium, well done)
• Do you want a salad with it?
• What kind of dressing?
• Anything to drink?
• Do you want a dessert?
• The burgers are very good.
• Sorry, the hamburgers are off.
• Is everything all right?
• Did you enjoy your meal?
• Are you paying together?
• May I show you to a table?
• If you wait, there'll be a table for you free in a minute.
• Do you want vegetables with it?
• Why don't you try the pizza?
• It'll take about 20 minutes.
Trang 72) The guest
• A table for two, please
• May we sit at this table?
• The menu, please
• What's on the menu?
• Do you want fish?
• What's Irish Stew like?
• We're not ready yet
• The steak for me, please
• Can you bring me the ketchup, please?
• A salad, please
• I'll have the same
• That's all, thank you
• Can I have the bill (AE: check), please?
• This is on me
• Here you are
• The rest is for you
• Have you got wine by the glass?
• I'd prefer red wine
• Please bring us another beer
• Could I have chips (AE: French Fries) instead of salad?
• What can you recommend?
• Please bring me the bill (AE: check) with my coffee
• I think you've made a mistake
Trang 8bill, check
menu
table
waiter, waitress
On the table
bowl, dish
fork
glass
knife
pepper
plate
salt
serviette, napkin
spoon
tablecloth
wine glass
VOCABULARY : In the Restaurant
Entree or Starter
chips, fries garlic bread salad
soup spring rolls
Main Meal
burger with chips and salad fish and chips
omelette pasta with tomato sauce pizza
roast chicken and vegetables steak with chips and salad stir-fried vegetables with rice
Dessert
apple pie cheesecake chocolate cake fruit salad
ice-cream
On the Dining Table
bowl butter dish candles coaster decanter dinner plate fork
wine bucket knife
napkin ring, serviette ring napkin, serviette
place mat serving spoon side plate spoon tablecloth glass
water jug salt shaker pepper grinder
Trang 9Conversations at a Restaurant
At the Restaurant
Waiter: Can I help you?
Lisa: A table for two please
Waiter: This way
Ordering
Waiter: Are you ready to order?
Lisa: Yes, we'll have the chicken with vegetables, and the vegetable pasta please Waiter: Anything to drink?
Lisa: Just some water please
After the Meal
Waiter: Can I get you anything else? Coffee? Dessert?
Lisa: No, just the bill please
Making a Reservation
Mike: I'd like to make a reservation for 2 people on Friday night
Waiter: What time would you like?
Mike: 8:00
Waiter: We don't have anything available at 8:00 Is 7:30 ok
Mike: Yes, that's fine
Waiter: Your name please?
Mike: Mike Smith
Waiter: Ok, Mr Smith We'll see you at 7:30 on Friday
Mike: Thank you Bye
Waiter: Goodbye
Trang 10Ordering a Meal
Hi How are you doing this afternoon?
Fine, thank you Can I see a menu, please?
Certainly, here you are
Thank you What's today's special?
Grilled tuna and cheese on rye
That sounds good I'll have that
Would you like something to drink?
Yes, I'd like a coke
Thank you (returning with the food) Here you are Enjoy your meal! Thank you
Can I get you anything else?
No thanks I'd like the check (bill - UK English), please
That'll be $6.75
Here you are Keep the change!
Thank you! Have a good day!
Bye
Trang 11Choose the right word from the list to fill in the gaps Then check your answers:
fast food, cookbook, recipe, dish, menu, take-away, bill, ingredients, service, wait person, tip, dessert, bar, lounge, restaurant, order
I really hate _ I prefer to go to a good _ that serves everything, including the _, using the best _ Sometimes, I like to _ something that I have tried at home First, I look up the _ in the _ and then I cook the _ Next, I go to the restaurant, and when the _ comes to my table I ask for the _ and order what I have already cooked at home! Sometimes, I like to go out for a _ You can have a drink in either a _ or a _, which are usually nicer At the end of the evening, it's time to ask for the _ and, usually, if the _ has been good, it's a
good idea to leave a 15%-20% tip.
I really hate fast food I prefer to go to a good restaurant that serves everything,
including the dessert, using the best ingredients Sometimes, I like to order something that I have tried at home First, I look up the recipe in the cookbook and then I cook the dish Next, I go to the restaurant, and when the wait person comes to my table I ask for the menu and order what I have already cooked at home! Sometimes, I like to
go out for a cocktail You can have a drink in either a bar or a lounge, which are
usually nicer At the end of the evening, it's time to ask for the bill and, usually, if the
service has been good, it's a good idea to leave a 15%-20% tip
Trang 12Some popular restaurants expect you to have a reservation before you come In that case, the hostess might ask:
• Do you have a reservation?
If the place is really busy, you might have to wait They'll say:
• It's going to be about a 15-minute wait
If you decide to wait, they'll write your name on a list:
• Can I get your name?
And then, when it's your turn to sit:
• Mr Knight, your table is ready
The host or hostess will take you to your table with one of these phrases:
• Right this way
Follow me, please
If it's a nice restaurant, they may ask:
• Would you like me to take your jackets for you?
And then they say goodbye:
• Jacob will be your server tonight
• Enjoy your meal
The waiter or waitress
The waiter will usually start off by introducing him- or herself:
• Welcome to D'Angelo's My name is Rebecca
Depending on the atmosphere of the restaurant, they may try to make some small talk:
• How are you doing this evening?
If the restaurant has daily specials, the server will tell you about them:
• Let me tell you about our specials today We have a miso-glazed Chilean Sea Bass with a side
of mashed sweet potatoes and sauteed spinach
Trang 13Then you're expected to order drinks:
• Can I get you something to drink?
If you're not sure, the server will offer to come back again in a few minutes:
• Do you need a little time to decide?
They'll go around the table to each person, using phrases like these:
• And for you sir? And for you miss?
• What can I get for you?
Then they'll leave:
• I'll be right back with your drinks
When the waiter or waitress returns, he or she will ask you to order your food:
• Are you ready to order?
If the dish you order has a choice of side dishes, they'll offer to let you choose: That comes with either fries or a baked potato Which would you prefer?
• Would you like fries with that, or a baked potato?
If you ask for something, the server will say:
• Sure
Or at a fancier restaurant:
• Certainly
But if you ask for something that's not available, you'll hear:
• Oh, I'm sorry We're all out of the salmon
When the waiter or waitress brings you your food, they'll probably ask:
• Can I get you anything else?
After you're finished eating everything, someone will come to collect your dishes:
• Would you like me to take that?
Trang 14The dinner, lunch, the bill, the menu, a dessert, hungry, breakfast, sparkling water, order, the waiter
1 ……….will be served around noon
2 Select ………you like
3 I'll take a single dish, I am not very ………
4 May I take your ……….?
5 ………will bring you the menu soon!
6 May we have a second bottle of………, please ?
7 He prefers French ………with croissants
8 Will you take ……… ?
9 Can you bring me ………,please?
10 What a pleasant evening, ……… was excellent!
Then the server will come out to ask about your meal and offer dessert:
• How was everything?
• Can I interest you in our dessert menu?
When you're finished with your meal, they'll offer to bring you the check:
• I'll bring the check right out
And sometimes there are questions about the check:
• Would you like me to split it?
• Do you need any change?
Trang 15Eating out
What about a restaurant?
What about eating out?
Arriving at the restaurant
The waitress The head
waiter The waiter Hello, (do
you have) a table for two, please?
Sure! To have a drink
or to eat?
Can we get a table for lunch?
We'll have a table free in just a few minutes.
Are you still serving lunch?
We would like to eat if that's
possible.
Do you have
a reservation?
Trang 16Before
the meal
Drinks : wine -water Aperitif / cocktail The wine list The dessert / sweets
The menu Starter /appetizer / first course The dish of the dayToday's special Main course
The garnish
Can we have the menu, please?
Be right with you.
something to drink first?
Does this meat come
Trang 17After the
meal
The bill (uk) The check (us) The tip
Could I have the bill/check please?
It's my treat! / I am treating you!
It's on me!
Let me pick this up.
Trang 18• Guess what ? Yesterday
evening he told me: 'What
about a restaurant one of
the fine days?' Isn't he
sweet!
• Well, they don't seem to have
anything to nibble at with
this cocktail.
Let's see what we can do to
get a table for lunch
• Good evening, I'll be your
waitress this evening.
Let me get some menus for
you, unless you prefer the dish
of the day.
• Are you sure I've ordered that !
The least I can say is that this
plate is a pale reflection of the
picture on the menu!
• Please, could anything
else be served with that
cutlet besides chips?
- Yes ! We can serve it
with a side salad
• We are a bit of a
hurry Could we have the bill with the
coffee, please ? You'll give it to me, it's my treat today.