INTERNSHIP REPORT Báo cáo thực tập ngành ngôn ngữ anh cuối khóa trường đại học Mở

The internship opportunity which I had with HHD Group and its Human Resource Department from 6th February to 6th April was a great chance for me to enhance my knowledge, learn practical skills, work in real working environment and apply into practice what I have learned at school. Therefore, I consider myself a very lucky individual as I can meet and work with so many excellent people who instructed me during my internship. Firstly, I would love to express my deep thankfulness to Mr. ……… the director HHD Group for accepting me as an apprentice in HR department and creating all good conditions for me to help me fulfill all of my tasks during the internship. Besides, I would like to send my special thanks to my supervisor, Ms. Nguyen Thi Tho – General Director Assistant, along with all other employees in the HR department for enthusiastically instructing me a lot with daily work activities. I would like to express my great gratitude to my honorable teacher, Assoc. Prof. Dr. Phạm Vũ Phi Hổ, who supported me by proper guidance, sincere comments and advice, and led me the right way to conduct my internship report. I am grateful to Ho Chi Minh City Open University and the faculty of foreign languages for giving us an intensive learning environment

HO CHI MINH CITY OPEN UNIVERSITY

FACULTY OF FOREIGN LANGUAGES



-INTERNSHIP REPORT

Instructor : Assoc Prof Dr Pham Vu Phi Ho

Student’s full name : Tran Thi Thu Hoa

Mailing address : contact@hoangderec.com

Supervisor’s name : Nguyen Thi Tho

Supervisor’s position : General Director Assistant

Telephone number : 0168 808 6486

Internship dates : From 6 th Feb to 6 th April

Report date : 30 th April

HO CHI MINH CITY, APRIL 2017

The internship opportunity which I had with HHD Group and its Human Resource Department from 6th February to 6th April was a great chance for me to enhance my knowledge, learn practical skills, work in real working environment and apply into practice what I have learned

at school Therefore, I consider myself a very lucky individual as I can meet and work with so many excellent people who instructed me during my internship

Firstly, I would love to express my deep thankfulness to Mr ………-the director HHD Group for accepting me as an apprentice in HR department and creating all good conditions for me to help me fulfill all

of my tasks during the internship Besides, I would like to send my special thanks to my supervisor, Ms Nguyen Thi Tho – General Director Assistant, along with all other employees in the HR department for enthusiastically instructing me a lot with daily work activities

I would like to express my great gratitude to my honorable teacher, Assoc Prof Dr Phạm Vũ Phi Hổ, who supported me by proper guidance, sincere comments and advice, and led me the right way to conduct my internship report

I am grateful to Ho Chi Minh City Open University and the faculty of foreign languages for giving us an intensive learning environment so that we could equip ourselves with both practical experience and necessary skills to encounter realistic working conditions Thank all of our respected teachers in the faculty of foreign languages who heartedly impart to us the knowledge during four years

At last, I am thankful to my family, friends, and their help during my Internship period

I will strive to use gained skills and knowledge in the best possible way in order to attain desired career objectives

Sincerely,

Tran Thi Thu Hoa

INTERNSHIP CERTIFICATE

This is to certify that Ms Tran Thi Thu Hoa senior at Ho Chi Minh City Open University successfully completed two months (From 6th February

to 6th April, 2017) internship at HHD Group She had majorly involved in activities of the HR department During the period of her internship program with us she had been exposed to different process was found punctual, hardworking and inquisitive We wish her every success in her life and job

For, HHD Group

Signature of Authorized Officer

INTERNSHIP EVALUATION

NAME OF INTERNSHIP MANAGER : NGUYỄN THỊ THƠ

No Requirements for Evaluation Maximum

marks

Given Marks

4

Understanding of the

Organization

- Organization’s Structure

Department

- Working Policy

- Specific activities

40

5 Ability of applying knowledge into

General comments:

Day month Year Manager LECTURER’S REMARKS

TABLE OF CONTENTS I INTRODUCTION 7

1.1 Preface 7

1.2 The Company’s profile 7

1.3 Activities of the HR department 8

-II DESCRIPTION OF THE INTERNSHIP 9

-III EXPERIENCES AND LESSONS 11

3.1 The advantages and disadvantages 11

3.1.1 The advantages: 11

3.1.2 The disadvantages: 11

3.2 How to overcome those disadvantages 12

-IV CONCLUSION 15

-I INTRODUCTION

1.1 Preface: I wrote it and saved in laptop at work place

1.2 The company’s profile

Currently, HHD Group includes 11 subsidiaries with over 20 proprietary brands of different fields HHD Group offers outstanding real estate products Real estate investment is a potential area that is highly effective and it is supposed to be a significant business sector, especially for a capable construction, import and export business, sale construction and materials as well as the management of constructing investment HHD Group is focusing on implementing a series of large real estate investment projects in Hanoi, Ho Chi Minh City and other provinces and cities such as Dong Nai, Binh Duong and Vung Tau HHD Group offers the outstanding real estate products as below

APARTMENTS

SHOPPING MALLS

OFFICES FOR RENT

INDUSTRIAL AREAS

RESORTS

1.3 The activities of HR department

In term of running business, HHD group has been working with lots of foreign partners As a result, English is considered as the second language in the company Accordingly, most of contracts are written in both languages Vietnamese and English Furthermore, many directors, head office or leader are foreigners, so English is used as official means of communication between employees

II DESCRIPTION OF THE INTERNSHIP

The internship opportunity that I am having with HHD Group, which is located in 136-138 Co Bac Street, District 1 is a great chance for me to learn practical skills and apply into practice what I have learned at school in a real working environment

My major is English Translation and Interpretation, and I also had some experience during four years in Ho Chi Minh City Open University, such

as writing articles in English as I was a member of The faculty of foreign languages journal club in the University and interpreting for the teachers and parents’ conference of The American International School, so I was arranged to work in the HR department under the instruction of Ms Tho, who is a General Director Assistant

Student’s full name : Trần Thị Thu Hòa

Supervisor’s name : Nguyễn Thị Thơ

Supervisor’s position : General Director Assistant

Telephone number : 01688 086 486

There is a table to show given tasks and demonstrate how did I deal with those tasks right here I completed it but saved in my laptop at the center

III EXPERIENCES AND LESSONS

3.1 The advantages and disadvantages

During four years in University, I have had many opportunities to work

in many different fields and experienced some real working environment However, the full time job I had with HHD Group was a little bit strange for me Although prepared well for the internship I

have both advantages and disadvantages in the internship period especially during the early days at work

3.1.1 The advantages

The friendly environment at HHD Group especially in HR Department was extremely one of the advantages in my internship period Every employees in the department were actually wholehearted They were always willing to guide me to fulfill given tasks and tackle problems I greatly appreciate the professional and warm working environment of HHD Group From my point of view, this factor also contribute to the efficiency of staff’s productivity In addition, I major in English translation and interpretation, so I have a considerable advantage as dealing with translating documents and other tasks well

3.1.2 The Disadvantages

Firstly, HHD Group is company on a large scale of hundred employees,

so the HR department has a lot of responsibilities and spending tasks every day Sometimes I was pointed to undertake some tasks that I had not had many experience and they therefore took me a lot of time

to complete I also got in trouble as I had to give the mission of translating papers It is clear that each field has its own characteristics/ features from particular terms, grammatical structures or the range of knowledge They sometimes made me confused, so I had to spend much time to deal with them

3.2 How to overcome those disadvantages

I did try to get along with my co-workers in the HR department, listened and observed carefully the ways they controlled the tasks As soon as I had any questions or problems I tried to overcome first and if

I could not, I would ask for the direction and help I did also take note every significant thing such as directions, workflow, virtual information

and urgent tasks in order to ensure that I did not miss anything In term of writing email or conduct administrative paper I often imitated the sample ones

IV CONCLUSION

I have not had written it yet