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Contents
INTRODUCTION
ABBREVIATIONS AND ACRONYMS
1 Consulting Services
1.1 Background
1.2 Types of Consulting Services
1.3 The Quality of Consulting Services
Notes
2 Consultants
2.1 Main Considerations
2.2 Consulting Organizations
2.3 Particular Types of Consultant
3 General Policies and Principles in the Use of Consultants
3.1 Main Considerations in the Selection of Consultants
3.2 Eligibility
3.3 Use of National Consultants
3.4 Associations between Consultants
3.5 Property
3.6 Misprocurement
3.7 Handling of Complaints
3.8 Instructions to Consultants
3.9 Consultants Selected and Engaged by the Bank
4 Conflicts of Interest
4.1 Main Considerations
4.2 Bank Policy
4.3 Categories of Conflicts of Interest
4.4 Prevention of Conflicts of Interest
4.5 Utility Management Contracts
4.6 Consultants Engaged by the Bank
5 Fraud and Corruption
5.1 General Considerations
5.2 Most-Common Corrupt and Fraudulent Practices
5.3 Sources of Allegations
5.4 Investigations and Sanctions by the Bank
5.5 Prevention of Corrupt and Fraudulent Practices
6 Capacity Building, Transfer of Knowledge, and Training in Consultant Contract Assignments
6.1 Main Considerations
6.2 Objective and Guiding Principles
6.3 Responsibilities of the Borrower
6.4 Responsibilities of the Consultant
7 Financing Consulting Services
7.1 Introduction
7.2 Reimbursable Funds
7.3 Grants and Trust Funds
7.4 Disbursements and Suspension of Disbursements
7.5 Cofinancing of Consulting Services
8 The Role of the Bank
8.1 Main Considerations
8.2 Prior Review
8.3 Post Review
8.4 Assistance to Borrowers
9 The Selection Process and Selection Methods
9.1 Steps in the Selection Process
9.2 Main Considerations about Selection Procedures
9.3 Selection Methods
9.4 Selection of Particular Types of Consultant
9.5 Effectiveness and Efficiency of the Selection Process
10 Developing the Terms of Reference
10.1 Main Considerations
10.2 Drafting the Terms of Reference
10.3 Outline of the Terms of Reference
11 Estimating Costs and Setting the Budget
11.1 Main Considerations
11.2 Estimating Cost Components
11.3 When Estimating Cost Components Is Not Possible
12 Setting the Evaluation Criteria
12.1 Introduction
12.2 Types of Technical Proposal
12.3 Evaluation Criteria of Technical Proposals
12.4 Specific Experience (for the FTP only)
12.5 Methodology and Work Plan (for the FTP only)
12.6 Methodology and Work Plan (for the STP only)
12.7 Key Professional Staff Qualifications and Competence for the Assignment (for both the FTP and STP)
12.8 Capacity-Building Program and Training (for the FTP only)
12.9 National Participation (for the FTP only)
12.10 The Point System
12.11 Evaluation Criteria and Subcriteria
13 Advertising and Short List
13.1 Main Considerations
13.2 Advertising
13.3 Preparation of Short Lists
13.4 Associations between Consultants
13.5 Review and Approval of the Short List
14 Request for Proposals
14.1 Introduction
14.2 Letter of Invitation
14.3 Instructions to Consultants
14.4 Technical Proposal Standard Forms
14.5 Financial Proposal Standard Forms
14.6 Standard Forms of Contract
15 Types and Forms of Contract
15.1 Types of Consultant Contract
15.2 Selection of the Appropriate Contract Form
15.3 Bank Standard Contract Forms
16 Preparation, Submission, and Evaluation of Proposals
16.1 Introduction
16.2 Preparation of Proposals
16.3 Evaluation Committee
16.4 Receipt and Opening of Proposals
16.5 Evaluation Procedure for Technical Proposals
16.6 Evaluation Procedure for Financial Proposals
16.7 Combined Quality and Cost Evaluation
16.8 Rejection of All Proposals
16.9 Role of the Bank in the Evaluation Process
17 Evaluation Practices of Technical Proposals
17.1 Rating System
17.2 Specific Experience of Consultants Relevant to the Assignment (for the FTP only)
17.3 Adequacy of Proposed Methodology and Work Plan (for both the FTP and STP)
17.4 Qualifications and Competence of Proposed Key Staff (for both the FTP and STP)
17.5 Suitability of the Transfer-of-Knowledge (Capacity-Building) Program (for the FTP only)
17.6 Participation by National Consultants among Proposed Key Staff (for the FTP only)
18 Negotiations and Award of Contract
18.1 Preparations for Negotiation
18.2 Items Subject to Negotiation
18.3 Outline of Negotiation Procedures
18.4 Limits of Negotiation
18.5 Negotiations of Technical Aspects
18.6 Negotiation of Financial Conditions
18.7 Negotiation of Contract Conditions
19 Supervising Consultants
19.1 Contract Effectiveness
19.2 Execution of the Assignment
19.3 Completing the Assignment
19.4 Bank Role in Supervision
20 Selection of Individual Consultants
20.1 Individual Consultants versus Consulting Firms
20.2 Selection of Individual Consultants
20.3 Hiring of Government Officials and Academics
20.4 Nepotism
Note
APPENDIXES
A1 Bank’s Comments/No-Objection Forms
A1.1 Bank’s Comments/No-Objection to Request for Proposals
A1.2 Bank’s Comments/No-Objection to Technical Evaluation
A1.3 Bank’s Comments/No-Objection to Contract Award
A2 Single-Source Selection Form
A2.1 Single-Source Selection Form
A2.2 Single-Source Selection—Example of Justifications
A3 Sample Work Schedule
A3.1 Assignment: Contract Design of a New Hospital
A4 Sample Staffing Schedule
A4.1 Sample Staffing Schedule
A5 Cost Estimate Forms
A5.1 Cost Estimate
A5.2 Cost Estimate—Summary
A5.3 Cost Estimate—Staff Remuneration
A5.4 Cost Estimate—Reimbursables
A5.5 Cost Estimate—Office Costs
A5.6 Cost Estimate—Office Furniture and Equipment
A6 Form for Request for Expressions of Interest
A6.1 Consulting Services
A7 Examples of Evaluation of Proposals
A7.1 Project and Construction Management Services for a Water Supply System
A7.2 Technical Assistance Services for an Agricultural Development Program
A7.3 Technical Assistance Services for a Privatization Project
A8 Taxation of Consulting Services
A8.1 Taxation of Consulting Services
A9 The Design Contest
A9.1 The Design Contest Procedure
A9.2 The Request for Design Proposals
A10 Guidance Notes
A10.1 General
A10.2 Conflict of Interest Provision in Bank Guidelines and Level Playing Field
A10.3 Early Strategy Formulation Is Critical
A10.4 Dealing with the Selection of the Operator or Manager under the MC
A11 Statement of Integrity
A11.1 Statement of Integrity
A12 Procurement of Information and Communication Technology (ICT)
A12.1 Procurement of Information and Communication Technology (ICT)
A13 Consultant Performance Evaluation Form
A13.1 Consultant Performance Evaluation Form
A13.2 Consultant Performance Evaluation Checklist
REFERENCES
INDEX
FIGURES
1.1 Consulting Services Quality Cycle
9.1 The Steps of the Selection Process
9.2 Time Schedule of the Selection Process (Large Assignment with QCBS; Full Technical Proposal)
11.1 Estimating Cost and Budget
13.1 Steps in the Short-Listing Process
16.1 Preparation, Submission, and Evaluation of Proposals (QCBS Method)
18.1 Negotiations (both Technical and Financial Proposals Received)
19.1 Supervising the Consultant
TABLES
1.1 Types of Consulting Services
3.1 Applicable Selection Procedures
4.1 Consultant Conflicts of Interest: Range of Possible Cases
12.1 Point Distribution of Evaluation Criteria for the FTP
12.2 Point Distribution of Evaluation Criteria for the STPT
12.3 Range of Percentage in Point Distribution of Key Professional Staff Qualifications and Competence Subcriteria
12.4 Distribution of Points between the Team Leader and Remaining Key Professional Staff
12.5 Distribution of Points between the Team Leader and Technical Disciplines
12.6 Allocation of Points to Main Criteria for the FTP
12.7 Allocation of Points to Main Criteria for the STP
12.8 Evaluation Criteria and Sample Subcriteria
15.1 Correlation between Type of Assignment, Selection Method, and Type of Contract
17.1 Recommended Grades and Percentage Rating for Specific Experience
17.2 Recommended Grades and Percentage Rating for Methodology and Work Plan
17.3 Recommended Grades and Percentage Rating for Qualifications and Competence of Key Staff
17.4 Recommended Grades and Percentage Rating for Suitability of the Transfer-of-Knowledge (Training) Program
18.1 Sample Payment Schedule
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