Chapter Collaboration Information Systems “I Got the Email, But I Couldn’t Download the Attachment.” • • • • • • Group to determine feasibility of 3D printer Tough for everyone to attend meetings Wastes time covering old ground Cell phone calls interrupt meeting Not all members read group email postings Interpersonal conflicts evident Copyright © 2016 Pearson Education, Inc 2-2 Study Questions Q1: What are the two key characteristics of collaboration? Q2: What are three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the requirements for a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to manage shared content? Q7: How can you use collaboration tools to manage tasks? Q8: Which collaboration IS is right for your team? Q9: 2025? Copyright © 2016 Pearson Education, Inc 2-3 Q1: What Are the Two Key Characteristics of Collaboration? Two or more people working together to achieve a common goal Feedback and iteration – Cooperation lacks feedback and iteration Copyright © 2016 Pearson Education, Inc 2-4 Important Characteristics of a Collaborator Copyright © 2016 Pearson Education, Inc 2-5 Not Important Characteristics of a Collaborator Copyright © 2016 Pearson Education, Inc 2-6 Guidelines for Giving and Receiving Critical Feedback Copyright © 2016 Pearson Education, Inc 2-7 Q2: What Are Three Criteria for Successful Collaboration? Criteria for judging team success: Successful outcome • “Did we it within the time and budget allowed?” Growth in team capability over time • Develop better work processes, improve task skills, gain knowledge, provide perspective to each other Meaningful and satisfying experience • Recognition, rewards, camaraderie Copyright © 2016 Pearson Education, Inc 2-8 Q3: What Are the Four Primary Purposes of Collaboration? Become informed • • Share data and communicate to share interpretations Develop and document shared understandings Make decisions Solve problems Manage projects Copyright © 2016 Pearson Education, Inc 2-9 Collaboration Needs for Decision Making Copyright © 2016 Pearson Education, Inc 2-10 Evaluating Learning Time Copyright © 2016 Pearson Education, Inc 2-42 Don’t Forget Procedures and People! • Data component is up to you • Your metadata for project management demonstrates your team practiced iteration and feedback • Team needs to have agreement on tools usage • How to train team members in the use of tools • Need to create any special jobs or roles Copyright © 2016 Pearson Education, Inc 2-43 Q9: 2025? • • • • • • • Collaboration systems cheaper, easier to use, run on portable devices Face-to-face meetings rare Employees work at home, full time or part time Corporate training online and asynchronous Much less business travel Travel industry focused on recreational travel Conventions become virtual Copyright © 2016 Pearson Education, Inc 2-44 Security Guide: Securing Collaboration • Identifying all possible ways the R&D division could lose trade secrets – – None of your emails are encrypted Internal researchers use a variety of cloud-based data storage services like Google Drive, Dropbox, and OneDrive to share documents – – Using a variety of different devices such as desktop PCs, laptops, tablets, and smart phones Instant messaging, video conferencing, social media, web searches, malware, wireless networks, texting, visiting a simple website Copyright © 2016 Pearson Education, Inc 2-45 Security Guide: Challenges • • • • Resistance to security changes Making things more secure, might make people less productive May not have to completely secure all corporate communication You don’t have to outrun the bear, just your friends Copyright © 2016 Pearson Education, Inc 2-46 Ethics Guide: Egocentric vs Empathetic Thinking • Egocentric thinking – Centers on self – “I’m right, everyone else is wrong.” • Empathetic thinking – “My View” is one possible interpretation – Take time to learn what others are thinking – Take time to understand the problem domain as a system Copyright © 2016 Pearson Education, Inc 2-47 Ethics Guide: Egocentric vs Empathetic Thinking (summary) Consider AllRoad at start of this chapter: • What is the problem? – – – – Drew says Felix doesn’t come to meetings Felix thinks team focused on operational cost reductions instead of increasing sales Addison thinks team should address operational cost reductions Kelly wants to focus on wasted employee time Copyright © 2016 Pearson Education, Inc 2-48 Active Review Q1: What are the two key characteristics of collaboration? Q2: What are three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the requirements for a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to manage shared content? Q7: How can you use collaboration tools to manage tasks? Q8: Which collaboration IS is right for your team? Q9: 2025? Copyright © 2016 Pearson Education, Inc 2-49 Case Study 2: Eating Our Own Dog Food Copyright © 2016 Pearson Education, Inc 2-50 Case Study 2: Eating Our Own Dog Food (cont’d.) Copyright © 2016 Pearson Education, Inc 2-51 Using MIS 6th Edition SharePoint Development Site Copyright © 2016 Pearson Education, Inc 2-52 Example Email from SharePoint Copyright © 2016 Pearson Education, Inc 2-53 Document Library Used to Track Chapter Figures Copyright © 2016 Pearson Education, Inc 2-54 Chapter Version History Copyright © 2016 Pearson Education, Inc 2-55 Copyright © 2016 Pearson Education, Inc 2-56 ... • Version control involves one or more of the following capabilities – User activity limited by permissions – Document checkout – Version histories – Workflow control Copyright © 2016 Pearson... use collaboration tools to manage tasks? Q8: Which collaboration IS is right for your team? Q9: 2025 ? Copyright © 2016 Pearson Education, Inc 2-3 Q1: What Are the Two Key Characteristics of Collaboration?... SharePoint • • • Large, complex, and very robust application for all types of collaboration Used by thousands of businesses, and SharePoint skills are in high demand Installed on company's Windows