Experiencing MIS 7th by m kronenke chapter 02

Chapter Collaboration Information Systems AllRoad Needs Better Processes for Organizing and Conducting Meetings • • • • • • Group to determine feasibility of 3D printer Tough for everyone to attend meetings Time is wasted in covering past ground Cell phone calls interrupt meeting Not all members read group email postings Interpersonal conflicts evident Copyright © 2015 Pearson Education, Inc 2-2 Study Questions Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the requirements for a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to manage shared content? Q7: Which collaboration IS is right for your team? Q8: 2024? Copyright © 2015 Pearson Education, Inc 2-3 Q1: What Are the Two Key Characteristics of Collaboration? Two or more people working together to achieve a common goal Feedback and iteration • Cooperation lacks feedback and iteration Copyright © 2015 Pearson Education, Inc 2-4 Important Characteristics of a Collaborator Copyright © 2015 Pearson Education, Inc 2-5 Not Important Characteristics of a Collaborator Copyright © 2015 Pearson Education, Inc 2-6 Guidelines for Giving and Receiving Critical Feedback Copyright © 2015 Pearson Education, Inc 2-7 Q2: What Are Three Criteria for Successful Collaboration? Criteria for judging team success: Successful outcome – “Did we it within the time and budget allowed?” Growth in team capability over time – Develop better work processes, improve task skills, gain knowledge, provide perspective to each other Meaningful and satisfying experience – Recognition, rewards, camaraderie Copyright © 2015 Pearson Education, Inc 2-8 Q3: What Are the Four Primary Purposes of Collaboration? Become informed – Share data and communicate to share interpretations – Develop and document shared understandings Make decisions Solve problems Manage projects Copyright © 2015 Pearson Education, Inc 2-9 Collaboration Needs for Decision Making Copyright © 2015 Pearson Education, Inc 2-10 Office 365 Features You Need for the Comprehensive Toolset Copyright © 2015 Pearson Education, Inc 2-39 Evaluating Learning Time Copyright © 2015 Pearson Education, Inc 2-40 Don’t Forget Procedures and People! • Data component is up to you • Your metadata for project management demonstrates your team practiced iteration and feedback • Team needs to have agreement on tools usage • How to train team members in the use of tools • Need to create any special jobs or roles Copyright © 2015 Pearson Education, Inc 2-41 Q9: 2024? • • • • • • • Collaboration systems cheaper, easier to use, run on portable devices Face-to-face meetings rare Employees work at home, full time or part time Corporate training online & asynchronous Much less business travel Travel industry focused on recreational travel Conventions become virtual Copyright © 2015 Pearson Education, Inc 2-42 Guide: Securing Collaboration • Collaboration systems pose serious security risks • Are Cloud servers secure against:  Earthquakes? Computer crime? Disgruntled employees? Computer viruses? • Wireless traffic unprotected • Posting confidential information where unauthorized person can see it Copyright © 2015 Pearson Education, Inc 2-43 Guide: Egocentric vs Empathetic Thinking • Egocentric thinking • Centers on self • “I’m right, everyone else is wrong.” • Empathetic thinking • “My View” is one possible interpretation • Take time to learn what others are thinking • Take time to understand the problem domain as a system Copyright © 2015 Pearson Education, Inc 2-44 Ethics Guide: Egocentric vs Empathetic Thinking (summary) Consider AllRoad at start of this chapter: – What is the problem? • Drew says Felix doesn’t come to meetings • Felix thinks team focused on operational cost reductions instead of increasing sales • Addison thinks team should address operational cost reductions • Kelly wants to focus on wasted employee time Copyright © 2015 Pearson Education, Inc 2-45 Active Review Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the requirements for a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to manage shared content? Q7: Which collaboration IS is right for your team? Q8: 2024? Copyright © 2015 Pearson Education, Inc 2-46 Case Study 2: Eating Our Own Dog Food Copyright © 2015 Pearson Education, Inc 2-47 Case Study 2: Eating Our Own Dog Food (cont’d) Copyright © 2015 Pearson Education, Inc 2-48 Using MIS 6th Edition SharePoint Development Site Copyright © 2015 Pearson Education, Inc 2-49 Example Email from SharePoint Copyright © 2015 Pearson Education, Inc 2-50 Document Library Used to Track Chapter Figures Copyright © 2015 Pearson Education, Inc 2-51 Chapter Version History Copyright © 2015 Pearson Education, Inc 2-52 2-53 ... • Version control involves one or more of the following capabilities – User activity limited by permissions – Document checkout – Version histories – Workflow control Copyright â 2015 Pearson... support collaborative work • Data - Project data, Project metadata • Procedures - usually designed by the team • People - know how, when to use collaboration applications Copyright © 2015 Pearson... collaboration tools to manage shared content? Q7: Which collaboration IS is right for your team? Q8: 2024 ? Copyright © 2015 Pearson Education, Inc 2-3 Q1: What Are the Two Key Characteristics of Collaboration?