After completing this chapter, students will be able to: Discuss healthcare and healthcare trends and their relationship to medical assistant practice, identify medical specialties and specialists certified by the American Board of Medical Specialties (ABMS), recognize the duties of various allied health professionals with whom medical assistants may work,...
CHAPTER Healthcare and the Healthcare Team © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-2 Learning Outcomes 2.1 Discuss healthcare and healthcare trends and their relationship to medical assistant practice 2.2 Identify medical specialties and specialists certified by the American Board of Medical Specialties (ABMS) 2.3 Recognize the duties of various allied health professionals with whom medical assistants may work © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-3 Learning Outcomes 2.4 Compare specialty careers that a medical assistant may choose for advancement 2.5 Differentiate professional associations that relate to healthcare and their relationship to the medical assisting profession © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-4 Introduction • Medical assistants are an integral part of the health-care team • A working knowledge of specialties and allied health professionals enables the MA to function better as a member of the health-care team © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-5 Healthcare and Facilities • Healthcare continuously evolving • Trends – Technology – Preventative care and wellness – Aging population – Ambulatory care © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-6 Healthcare Facilities • Ambulatory care – Physician’s office – Clinics – Urgent care centers – Hospitals • Long-term care • Hospice care © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-7 Apply Your Knowledge What are two trends in healthcare and how might they affect your practice as a medical assistant? ANSWER: (any two of the following) Technology – MA must have a working knowledge of computers and electronic equipment Preventive care & wellness – must be able to guide patients to better practices Aging population – medical assistants are most likely to care for older adults Ambulatory care – more positions becoming available in outpatient centers Correct! © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-8 Medical Specialties • Approximately 24 major medical specialties exist • Driven by advances in diagnosing and treating various diseases • American Board of Medical Specialties (ABMS) Cardiology Pediatric Cardiology Adult Cardiology Cardiology = specialty Pediatrics and Adult = subspecialties © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-9 Medical Specialties Specialist Function Family Practice Family practitioner, general practitioner, primary care physician (PCP) Diagnosis and treatment of all conditions and age groups Management of patients’ long-term healthcare Allergy Allergist Diagnosis and treatment of people with hypersensitivity to substances such as drugs, chemicals, and elements in nature © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-10 Medical Specialties (cont.) Specialty Specialist and Function Anesthesiology Anesthesiologist; certified registered nurse anesthetist (CRNA) Use of medications that alter sensation and feelings before, during, and after surgery Bariatrics Medical and surgical treatment of obesity Cardiology Cardiologist Diagnosis and treatment of diseases of the heart and blood vessels © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-41 Clinical Specialty Careers • Anesthesiologist Assistant • Cardiovascular Technologist • Emergency Medical Technician (EMT) © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-42 Clinical Specialty Careers (cont.) • Mental Health Technician • Physical Therapy Assistant • Surgical Technician © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-43 Apply Your Knowledge List at least three administrative specialty and three clinical specialty careers ANSWER: Administrative Billing & Insurance Specialist CMRS Compliance Officer Electronic Claims Professional Medical Coder Medical Transcriptionist RHIT Correct! Clinical Anesthesiologist Assistant Cardiovascular Technologist Dental Assistant EMT Mental Health Technician PT or OT Assistant Pathologist Assist Pharmacy Technician Phlebotomist Surgical Technician © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-44 Healthcare Professional Associations • Involvement in issues and activities relevant to your profession • Opportunities for continuing education © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-45 Healthcare Professional Associations (cont.) • American Association of Medical Assistants (AAMA) • American Association of Professional Coders (AAPC) • The Association for Healthcare Documentation Integrity (AHDI) © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-46 Healthcare Professional Associations (cont.) • American College of Physicians (ACP) • American Health Information Management Association (AHIMA) • American Hospital Association (AHA) • American Medical Association (AMA) © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-47 Healthcare Professional Associations (cont.) • American Medical Technologists (AMT) • American Pharmacists Association (APhA) • American Society for Clinical Pathology (ASCP) © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-48 Professional Associations and Organizations • American College of Physicians (ACP) – Dedicated to providing education and information resources to the field of internal medicine and its subspecialties • American Hospital Association (AHA) – Largest network of institutional healthcare providers – Supports and promotes the interest of hospitals and healthcare organizations © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-49 The Joint Commission • Non-profit organization • Goal is to maintain and elevate the standards of healthcare delivery • Accreditation • Establishes National Patient Safety Goals © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-50 Council of Ethical and Judicial Affairs (CEJA) • Develops ethics policy for the AMA • Addresses timely ethical issues • Maintains and updates the AMA Code of Ethics © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-51 Apply Your Knowledge Match association/organization with function: ANSWER: AMAA AHA APC TJC CEJA Addresses ethical issues that confront physicians Establishes National Patient Safety Goals Established for those interested in medical assisting Society of internists Supports and promotes the interests of hospitals and healthcare Right organizations Answer! © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-52 In Summary 2.1 Medical assistants typically work in ambulatory care settings using EHR They can expect to work with many older patients and should practice and assist patients with preventive care 2.2 The American Board of Medical Specialties (ABMS) certifies 24 major medical specialties Within these specialties are several subspecialties As new medical advances occur, the demand for more specialty areas will emerge © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-53 In Summary (cont.) 2.3 Medical assistants are members of a healthcare team Understanding the duties of other healthcare professionals will assist you as a professional medical assistant 2.4 A variety of medical specialty careers are available for the practicing administrative or clinical medical assistant These careers require additional training or education and/or other certifications © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-54 In Summary (cont.) 2.5 Being a member of a professional association is essential to medical assisting practice Knowledge of other healthcare and medical organizations allows the practicing medical assistant to function successfully within his profession © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part 2-55 End of Chapter They go the extra mile They give their hearts, and lead with great minds —Sharon Hudacek From A Daybook for Nurses: Making a Difference Each Day © 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part .. .2- 2 Learning Outcomes 2. 1 Discuss healthcare and healthcare trends and their relationship to medical assistant practice 2. 2 Identify medical specialties and specialists certified by the American... or part 2- 21 Health-Care Team Doctors Nurses PATIENT Medical Assistants Specialists Knowing the duties of other health-care team members will help you be a more effective team member © 20 14 by... 2- 10 Medical Specialties (cont.) Specialty Specialist and Function Anesthesiology Anesthesiologist; certified registered nurse anesthetist (CRNA) Use of medications that alter sensation and