Human resource management 9th noe holenber wight mcgrw hill 2015 chapter 007

Chapter Training Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of McGraw-Hill Education Key Features of Continuous Training 7-2 Training Process 7-3 Needs Assessment Process What is the content? Who needs training? In what they need training? 7-4 Factors to Choose Training SupportManager and Peers 7-5 Factors That Influence Employee Performance and Learning 7-6 Factors That Influence Motivation to Learn 7-7 Selecting Training Methods Presentation Methods     Instructor-led classroom instruction Distance learning, teleconferencing & webcasting Audiovisual techniques Mobile technology Hands-on Methods          On-the-job training, apprenticeships and internships Self-directed learning Simulations, avatars Business games and case studies Behavior modeling E-learning Social media Blended learning Learning management system (LMS) Group or Team Building  Experiential programs  Cross, coordination and team training  Action and adventure learning 7-8 Determining Return on Investment (ROI) 7-9 Cross-Cultural Preparation  Expatriate - is an employee sent by a company to manage operations in a different country  Expatriates need to be: Competent in their area of expertise Able to communicate verbally and nonverbally in host country Flexible, tolerant of ambiguity and sensitive to cultural differences Motivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country’s culture, language and customs Supported by their families 7-10 Summary  Technological innovations, new product markets, and a diverse workforce have increased the need for companies to reexamine how their training practices contribute to learning  Training can contribute to effectiveness through establishing a link with the company’s strategic direction and demonstrating through cost–benefit analysis how training contributes to profitability  The key to successful training is choosing the most effective training method  Managing diversity and cross-cultural preparation are two training issues relevant to capitalize on a diverse workforce and global markets 7-11 ... Business games and case studies Behavior modeling E-learning Social media Blended learning Learning management system (LMS) Group or Team Building  Experiential programs  Cross, coordination and