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TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com READING TEST In the Reading test, you will read a variety of texts and answer several different types of rea

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TOEIC opens excellent job opportunities

Website: http://www.mshoatoeic.com

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions The entire Reading test will last 75 minutes There are three parts, and directions are given for each part You are encouraged to answer as many questions as possible within the time allowed

You must mark your answers on the separate answer sheet Do not write your answers in the test book

PART 5:

Directions: A word or phrase is missing in each of the sentences below Four answer choices are given below each sentence Select the best answer to complete the sentence Then mark the letter (A), (B), (C), or (D) on your answer sheet

101 Receipts for all travel-related expenses must be submitted to the accounting department than Thursday

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TOEIC opens excellent job opportunities

122 The chairman, speaking at length and to the rest of the committee, finally persuaded them

to endorse his plan

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(D) will have been waiting

126 Negotiators for the two corporations have been mired in discussions for weeks but are now said to be _ to finalizing an agreement

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TOEIC opens excellent job opportunities

Website: http://www.mshoatoeic.com

PART 6

Directions: Read the texts that follow A word or phrase is missing in some of the sentences Four answer choices are given below each of sentences Select the best answer to complete the text then mark the letter (A), (B), (C), or (D) on your answer sheet

Questions 141-143 refer to the following advertisement

Now, more than ever, business success means keeping up not only with commercial and economic developments, at the local and national levels, but also around the world At International Business Daily (IBD), we pride_in offering just that

141 (A) it

(B) ourselves

(C) those

(D) us

IBD has been the most trusted source for International business news since the middle of the last

century For almost that long, it has been considered_reading for business executives and is

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TOEIC opens excellent job opportunities

Website: http://www.mshoatoeic.com

Shirley McAdams

Online Director, Bradford Town Office

Questions 147-149 refer to the following advertisement

Is your car running a little rough these days? Has your “check engine” light been on for longer than you can remember? Are your tires wearing thin? Harrison Auto Center can help you with these and any other automotive problems, no matter how big or small Harrison Auto Center is one of the few_independently owned repair shops in the city Since

base In 2010, we were even named “Best Automotive Repair Shop” by the Daily Buglel,We welcome you

to stop by today and find out what makes us better than the rest We’ll sit you down in our comfortable waiting room, complete with complimentary coffee and magazines, and

149 (A) diagnose

(B) afford

(C) implement

(D) orient

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Website: http://www.mshoatoeic.com

your auto trouble In record time What's more, we'll tell you what's worth spending the money to fix and what's not! Clearly, we're not your average mechanics!

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Website: http://www.mshoatoeic.com

Questions 150-152 refer to the following email

TO: Molly Takeshi

FROM: Hereford Books Net

SUBJECT: Order Confirmation ftP-X-240-2

Congratulations, Ms Takeshi—your order Is confirmed! Please review the _ of your order below:

A Dark and Stormy Night i $19.34

Four Short Stories of Horror 2 $36.18

How to Start a Garden 1 $28.90

You have selected the "Standard Delivery” option, and these items are scheduled to be delivered on June 10.2011, In a single package Please note that you have also chosen the "Signature Required" option, so if _ is home to receive the delivery, a notice will bo left and you will need to retrieve

152 (A) raditional

(B) digital

(C) duplicate

(D) revised

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TOEIC opens excellent job opportunities

Website: http://www.mshoatoeic.com

PART 7

Directions: in this part, you will read a selection of texts, such as magazine and newspaper articles letters, and advertisements Each text is followed by several question and mark the letter (A), (B), (C), or (D) on your answer sheet

Questions 153-154 refer to the following notice

153 Where would me notice most likely

Questions 155-156 refer to the following announcement

Attention, residents of Fairfax The city is planning to undertake major roadway renovations in the downtown business district beginning next month As we have been reporting for over a year now, the sewer, electrical, pedestrian access, and other systems in the area are sadly outdoted and in desperate need of an overhaul Therefore, w© were happy to hear the city council announce at their most recent meeting, on April 19 that repair work had been approved

The project is officially scheduled to run from May 8 through August 31 though administrators are already admitting that work could spin Into September and beyond Access to many downtown businesses will be disrupted during this time, but assurances have been given that every effort will be made to minimize Inconveniences

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It has recently been brought to the attention of management that employees are abusing the privilege of access to our on-site cafeteria Many workers have been reported spending inordinate amounts of time eating snacks and socializing in the café when they should be upstairs being productive Faced with these circumstances, company executives have no choice but to institute oversight of how much time employees spend away from their desks

As of tomorrow, everyone will be required to swipe their security badges outside the entrance to the cafeteria whenever they enter and exit the facility Any time spent in the cafeteria in excess of that provided for by the company's employment contract (a 15- minute morning break, hour- long lunch, and 15-minute afternoon break) will be docked from employees’ pay

155 What does the announcement

introduce?

(A) A punitive policy

(B) A security system

(C) A cafeteria renovation

(D) A companywlde pay cut

156 How long each day are workers permitted to spend in the cafeteria?

(A) 15 minutes (B) 30 minutes (C) 1 hour (D) 1 hour and a half

Questions 157 -159 refer to the following information

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Website: http://www.mshoatoeic.com

157 Where would the information most llkely

ba found?

(A) ln a product user manual

(B) On the company’s website

(C) ln an electronics magazine

(D) ln a shipping box

158 What is stated about the Office Helper?

(A) It is often damaged during shipping

(B) It can carry out the functions of three

Questions 160-161 refer to the following form

County First Construction and Remodeling Project Estimate

Customer Ted WhrtefieW Address: 491 Juniper Way, Fort Davis Pate of estimate: 03/14/2011

Description of work and services to be performed:

1 apply for and oversee the completion of building permits with the city of Fort Davis

2 demolish existing front porch, including stairs, railing, stoop, column supports, and roof overhang

3 dig post holes and pour cement for new porch wooden beam supports

4 construct new porch stoop (9’x4’) from recycled wood pulp EcoStar beams

5 construct new code-compliant railing along stairs to sidewalk

6 construct new wooden support beams and roof overhang to match existing roof style

Total project cost: $3,890

Deposit (due upon signing of this form): $1,945

Secondary payment (due upon delivery of major materials): $972.50

Final payment (due upon completion, pending customer satisfaction): $972.50

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Website: http://www.mshoatoeic.com

Estimated completion date: 20 days from the signing of this form, excluding any weather delays

Customer approval of these terms: _ Date: _

160 What ts the purpose of the form?

(A) To ascertain the value of a

(D) To describe the damages

sustained by a customer’s property

161 How much would Mr Whitefield have paid

in total when the project materials arrive?

(A) $972.50 (B) $1.945 (C) $2.917.50 (D) $3,890

Questions 162-164 refer to the following email

To: Customer Service Team

From: Eileen Nix Customer Service Manager

Subject: New protocols

Following the launch last month of our latest round of software updates, which affected our entire suite of office productivity programs, we have seen a steep increase in customer complaints Mostly, the public is having a difficult time understanding the changes we made to functionality, security, and the general appearance of the programs In monitoring random instances of communication between customers and this department I’ve encountered several recurring problems that need to be addressed

The first thing you should always do when you receive a complaint over the phone or by email is to reassure the customer that the changes were made to facilitate their use of the programs This helps put them at ease and leads to an overwhelming success rate in such interactions Secondly, you must never leave the customer with the impression that the company is taking the blame in any way This simply encourages them to take more drastic actions, such as demanding a refund or avoiding our products in the future

The points above represent general guidelines that all customer service personnel should bear in mind Additionally, I will be meeting with select individuals to discuss specific 3 strategies that I feel have been lacking in their handling of the recent influx of complaints

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162 Why did Ms Nix write the email?

(A) To alert team members to an approaching

163 What are workers told not to do?

(A) Become frustrated (B) Admit fault

(C) Process customer refunds (D) Complain about customers

164 What will happen next?

(A) All team members will attend training (B) The company's software will be updated (C) The customers will receive apologies (D) The manager will address issues case

by case

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Website: http://www.mshoatoeic.com

Questions 165-167 refer to the following advertisement

Traveling to Mexico is expensive and time-consuming, and in some areas it can even be life-threatening!

So why go all the way there to shop when you can find the same great artisan crafts at similar prices right here in Webberville?

At South of the Border, our acquisition agents are the best in the business They scour the entire country

to find the most unique woven textiles, the most authentic furniture pieces, and the most stunning art pieces to bring back to customers in the Webberville area! Not only that, but at South of the Border we are committed to stocking products that are made according to the principles of fair trade In fact, over 50% of our inventory is certified by the Commission on Fair Trade Goods, the only international body authorized

to disburse such distinctions So when you shop at South of the Border, you know you're not only going to get authentic, high-quality merchandise, but you'll also be helping support hard-working artisans from all over Mexico!

165 Whet is being advertised?

(A) A specialty home décor shop

(B) A travel agency in Webberville

(C) A fair trade certification business

(D) A Mexican tourism authority

166 What do South of the Border acquisition

agents NOT do?

(A) Transport merchandise

(C) It applies to nearly the entire inventory (D) It is judged by a single organization

Questions 168-171 refer to the following article

University textbooks cost an arm and a leg This is seen not as opinion but as fact by all

parties involved—students, professors, university bookstores, and even textbook

publishers themselves Depending on which studies you cite, the average college student

will spend about $1,000 on classroom texts this year That's a big jump from $900 two

years ago and an increase of a whopping 40% since 2000, when figures were around $700

In some cases, students attending low-cost community and state colleges are actually

spending more on books than they are on tuition each semester

Fortunately, though, efforts are being! I made to ease the textbook burden for students—

and their parents, who are often responsible for paying the bills A law was passed during

the last legislative session aimed at providing reduced-cost textbook alternatives For

example, the law I dismantles so-called textbook -packages.’ which include DVDs,

workbooks, and other superfluous material, requiring publishers to also offer the book for

sale by itself In addition, publishers must send professors updated pricing information

before each semester begins, so that they may decide on essential readings taking into

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account the economic strain on students

New businesses are also stepping in to provide relief Textbook rental agencies lend out

new or lightly used books to students for the semester for sometimes less than half of the

purchase price Also, many publishers are starting to offer e-book versions of their texts,

available chapter by chapter

168 What is the article mainly about?

(A) The most recent textbook price hikes

(B) Textbook costs exceeding tuition costs

(C) A law to make textbooks more

affordable

(D) Responses to elevated textbook costs

169 How much have annual textbook costs

text

Questions 172-175 refer to the following memo

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172 What is mainly discussed in the memo?

(A) Efforts to secure a contract

(B) The reasons a contract was won

(C) Advice for securing international

(C) It is worth almost as much as WBP (D) Its business is only conducted overseas

175 What will happen starting October 5? (A) The board will meet to discuss a merger with Myers-Lawson

(B) Ideas regarding the handling of the restructuring will be considered

(C) Some members of the consulting department will be transferred

(D) Employees will be expected to arrange

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