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For some employees, such as sales staff and customer relations managers, Internet access and email are essential.. D cooperation Regards, Naomi Lyneham, General Manager Questions 144- 14

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102 Please note that personal checks nor credit cards are

accepted at Crawford House Catering

(A) neither

(B) either

(C) both

(D) whether

103 You will not receive the bonus payment the end of the

next fiscal year

(A) during

(B) until

(C) as

(D) since

104 Anyone planning to _ in this workshop should contact

Jenny Forbes at 021-555-908 before June 2

106 The customer relations manager received praise for _ handling stubborn customer complaints

(A) generally (B) dependently (C) skillfully (D) currently

107 Ms Wilkinson is always willing to do extra work by _If no one else can help

(A) she (B) her (C) hers (D) herself

108 The Gold Health Clinic is widely recognized for _ being to looking after the well-being of

all its clients

(A) supportable (B) dedicated (C) provided

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(D) serious

109 WRI Bank’s online service allows customers to see _ how

much money they have in their account

(A) carefully

(B) particularly

(C) correctly

(D) exactly

110 The new online ordering system is more convenient than

the old pen-and-paper catalog

(A) substance

(B) substantiate

(C) substantial

(D) substantially

111 At Go Flight Airline this weekend, you can get a return trip to

Paris for two for the same price _ a single ticket

(A) on

(B) with

(C) to

(D) as

112 The recent upsurge in industrial activity should 118 help reduce

the Zimbabwean government’s on foreign aid

(A) relies

(B) reliant

(C) reliance

(D) reliability

113 The company _ very strongly in the third quarter, earning a

profit of over $200 million

(A) performed (B) behaved (C) conducted (D) encouraged

114 The weather conditions meant that Flight WX103 to Amsterdam had to be delayed

(A) unfavorable (B) infrequent (C) contentious (D) purposeful

115 _ the CEO's decision to step down, the company’s share price dropped by nearly 2 percent

(A) In order to (B) As a result of (C) According to (D) By means of

116 Before the start of this year, Ms Gillard about the possibility of running the company as the CEO

(A) does not think (B) was not thought (C) will not think (D) had not thought

117 It the merchandise does not arrive Friday, please inform the customer service representative about the delay

(A) at

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(B) by

(C) with

(D) in

118 The Napier Municipal Government _ consults with

members of the community before making major policy decisions

(A) regular

(B) regulate

(C) regularly

(D) regulation

119 Starmart has over 100 stores _ located in shopping malls

and business districts throughout the state

(A) acceptably

(B) totally

(C) conveniently

(D) approximately

120 Several students have complained that the noise from the

construction site outside is distracting lectures and tutorials

(A) while

(B) during

(C) toward

(D) whenever

121 Freshco Supermarkets succeeded in 12 new stores in

Georgia, Alabama, and North Carolina last year

123 The ankle injury that tennis star Basil Muller sustained yesterday may him from taking part in the Austrian Open next week

(A) relieve (B) exceed (C) conflict (D) prevent

124 Information brochures are _ available for all tourists in hotel lobbies, visitor centers, and 1; airport terminals

(A) readily (B) precisely (C) busily (D) formerly

125 Doctors say that people can dramatically reduce their risk of heart disease by quitting smoking and adopting an lifestyle

(A) acting (B) active (C) action (D) actively

26 The Walter Foundation has received over $40,000 in donations from local residents since it _ its fundraising campaign

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(A) begins

(B) began

(C) has begun

(D) will begin

127 Medibank now offers customers greater , allowing them

to customize their health-insurance policy

(A) return

(B) flexibility

(C) insight

(D) effect

128 Kelly Waterson Jenny Jones on yesterday’s interview

panel because Ms Jones had to handle some urgent business in Prague

(A) replaced

(B) replacing

(C) replacement

(D) replaces

129 There are lots of interesting tourist sites, souvenir shops, and

restaurants _ walking distance of the conference center

(A) on

(B) at

(C) across

(D) within

130 Hellfire director Steve Brock won a National Film Commission

Award, and _ did the film’s main actor, May Hong

(A) same

(B) either (C) so (D) too

131 The senior manager, Mr Valerie, _all of the employees filled in their timesheets accurately and submitted them to the payroll division

(A) ensure (B) ensuring (C) ensured (D) to ensure

132 Most consumers found it impossible to bottled water from tap water during the experimental taste tests

(A) anticipate (B) interpret (C) distinguish (D) acknowledge

133 All of the products at Wally’s Discount Furniture

require _, but detailed instructions and essential tools are provided

(A) assembly (B) support (C) reference (D) development

134 Passengers may retrieve their items from the overhead locker _ the safety belt sign has been switched off

(A) meanwhile (B) under

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(C) although

(D) once

135 The Food Service Workers’ Union is an organization that helps

individuals _ in the hospitality industry

(A) employ

(B) employed

(C) employing

(D) employment

136 Watson Beachside offers members of its Elite Club fantastic

services and great discounts _in its network of resorts

(A) altogether

(B) everywhere

(C) beyond

(D) alongside

137 Among the job candidate's list of relevant are a Masters

In Planning and a Graduate Diploma In Management

139 One member of the board expressed about the company’s plan to expand into Southeast Asia

(A) reservations (B) possibilities (C) responses (D) qualities

140 As a leader, Ms Gomez is always _ to new ideas and suggestions from members of her team

(A) willing (B) receptive (C) approachable (D) comprehensive

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PART 6

Directions: Read the texts that follow A word or phrase is missing in some of the sentences Four answer choices are given below each of sentences Select the best answer to complete the text then mark the letter (A), (B), (C), or (D) on your answer sheet

Questions 141 -143 refer to the following memo

Attn: All Staff

The purpose of this memo is to warn you about a disruption to the company s Internet service From 12 pm to 6 pm on Wednesday the IT

team _ a new server for the entire network

141.(A) will be installing

(B) would install

(C) will be installed

(D) has been installed

The new server should allow us to store larger amounts of data more reliably, so it is a valuable change , this means that you will not be able to access the Internet from your work

142.(A) Moreover

(B) Otherwise

(C) However

(D) Likewise

computer on Wednesday afternoon

For some employees, such as sales staff and customer relations managers, Internet access and email are essential Those employees will be

given permission to work from home on that afternoon

For all other staff, please be sure to prepare offline tasks to carry out during this time We thank you for your understanding and hope that the upgrade does not cause too much _ for employees/

143.(A) dependence (B) hassle (C) patience

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(D) cooperation

Regards,

Naomi Lyneham, General Manager

Questions 144- 146 refer to the following email

To: Carl Webb

From: Manu Tuariki

Subject: Follow up Date: October 26

previous experience consulting for the construction industry, so he should have the skills to handle this well

Secondly, further to our discussion about conducting a financial audit next month, I think that the accounting team may need some outside support I would like to outsource some of the work to Vincent & Co Accountants Their work for us on aligning the 2009 budget was outstanding, and I’m sure they _ excellent service this time as well Would you like me to go ahead and arrange this?

146 (A) are providing

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Cheers,

Manu

Questions 147- 149 refer to the following

Dear New Haven resident,

_ the New Haven Children’s Foundation, I would like to cordially invite you to the 2nd Annual

Over 2,000 patrons watched the first Kids Chorus Concert last year at Verity Hall Attendance at this year’s event is to be even higher, so we’re moving to a larger venue The concert will be in

148 (A) projects

(B) projected

(C) projecting

(D) to project

the Watford Amphitheater at 5:30 pm on Monday, August 16 Tickets cost just $25 per person

I encourage you to make a big contribution to the local community by showing support for this

149 (A) impotent

(B) offensive

(C) enthusiastic

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(D) absent

event The children and young people of New Haven will thank you!

Kind regards,

Ben Hilman

Chairman, New Harven Children’s Foundation

Questions 150- 152 refer to the following article

Cold Snap Predicted

The citizens of Chicago are getting ready for a service winter storm that to hit the area

Prediction proves correct, it will be the heaviest snowfall in the city for more than 50 year

The city’s emergency services are already on alert, and the fire department and city hospital have called in extra staff Residents are advised to stay indoors until the storm dies down, and to check on elderly or sick friends and relatives By talking proper care of themselves and their loved ones, they may be able to _ the demand for emergency services

152 (A) increase

(B) lessen

(C) meet

(D) exclude

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PART 7

Directions: in this part, you will read a selection of texts, such as magazine and newspaper articles letters, and advertisements Each text is followed by several question and mark the letter (A), (B), (C), or (D) on your answer sheet

Questions 153-> 154 refer to the following announcement

Buy one, set one free!

This month only at Craig's Outdoors you can buy any mountain bike in the store and get a second one, valued at $499, absolutely free That's an amazing discount! We have a fantastic range of new bikes to choose from, including great brands like Franco, Marconi, Alpine and more To view what we have in stock, simply visit our website at www.craigsoutdoors.com Or you can come into your local Craig's Outdoors store and speak to one

of our friendly and professional sales representatives They can explain the full details of each model on display, and you'll even be allowed to take the bike out for a test ride before making a purchase So, get out and about on your bike this summer with Craig’s Outdoors This fantastic deal ends Sunday, the 31st of March

153.What is the purpose of this announcement?

(A) To publicize a store opening

(B) To introduce a change in store policy

(C) To advertise a special offer

(D) To promote a new bike brand

154 What is NOT indicated about Craig’s Outdoors?

(A) It stocks a range of famous brands

(B) It encourages people to take test rides

(C) It provides free repair service for a year (D) It showcases its stock on a website

Questions 155-156 refer to the following email

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From: Marty Keiler<m.keiler@hartleys.com>

To: Sales Staff <all.sales@hartleys.com>

For sales employees who are still confused about the process, please do not hesitate to ask me personally for any help

Thanks

Marty Keiler Sales Director

155 What is the main purpose of this email?

(A) To describe a change in a company policy

(B) To remind employees to claim their entitlements

(C) To encourage employees to reduce paperwork

(D) To clarify the rules on entertaining clients

156 When can employees expect to receivecompensation?

(A) Around 2 months after the original expenditure (B) In two weeks or less after making a claim (C) Three months after contacting the accounting department (D) Within a couple of days of submitting the paperwork

Questions 157- 159 refer to the following Information

There are also a number of operators that run guided tours of the region For more information on these tours, visit www.kimberleytour.com.au

157 Where does this Information probably appear?

(A) In a guide book

(B) In a tour program

(C) In a travel Itinerary

(D) In a flight manual

158 What is NOT mentioned about the region?

(A) It has an attractive coastline

(B) It Isa remote area

(C) It shares a border with Germany

(D) It features Interesting scenery

159 What are readers particularly advised about?

(A) Access problems

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(B) Peak seasons

(C) Discount packages

(D) Potential hazards

Questions 160-162 refer to the following notice

Thank you for choosing the Anderson Resort We cater for a variety of different tastesand budgets Please talk to the frontdesk if you are interested in upgrading to a

Executive suiteshave all of the same features as junior suites, but they also have a balcony

Executive suites are in the south wing and overlook the pool area

160 What is the purpose of this notice?

A To explain the upgrade policy

B To outline the types of rooms available

C To provide information about the room rates

D To describe the hotel's common facilities

161 For whom is the notice most likely intended?

A People planning a vacation

B Current guests at the hotel

C Employees of the resort

D Prospective business travelers

162 What is only available in a deluxe suite?

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TuiHomeware Walt Unit

The TuiHomeware Wall Unit is an essential item for any modern living room Made from hardwood and available in black, white, or a natural wooden finish, this unit

is extremely stylish and attractive It features a large central cavity, perfect for a widescreen wall television or large artwork Underneath this, there are smaller spaces for storing a set- top box, DVD player, stereo player, and gaming system Along both sides of the unit there are 5 adjustable shelves that provide ample storage for books, DVDs, and CDs The whole unit is 65”x50”x7”

164 What la NOT mentioned about the unit?

A It has a apace for a large television

B It features adjustable shelving

C It Is available in two colors

D It can accommodate several device

Questions165-167 referto the following announcement

Application deadline for MBS Master of Business Administration is Fridays!

The MBS Master of Business Administration course is one of the most respected of its kind in the world Many of our students have gone on to

become successful executives at Fortune 500 companies, and they often credit their success to the training they received at MBS We have a superb faculty with a huge amount of practical experience and academic knowledge, as well as first-class facilities and an excellent support staff

Applications for spots in our 2011 intake close on Friday As ever, entry to the program will be highly competitive, and we have already received over

3,000 applications from qualified applicants for just 600 available places If you think you have what it takes, consider submitting an application Please be aware that we've also had to turn away an additional 2,000 expressions of interest this year from talented people who did not fulfill the requirements, so please check these thoroughly before sending an application They are posted on our website at www.mbs.edu.us

Please note that an application fee of $250 will be charged to all overseas candidates Domestic candidates need to only pay $150 Those who submit

an online application should pay over the Internet using a credit or debit card Those submitting a paper application should enclose a check payable to Milton Business School

165 What is mentioned about the MBS Master of Business

Administration program?

A It has a successful track record

B It is sponsored by famous companies

C It is a newly founded elite course

D It specializes in international business

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