slide thuyết trình ways to deal with conflicts in your teamwork

Different people with purpose and completely different needs always easily lead to conflict.But conflict can be the driving force of development.. Understand the extent of the importance

Group 3

1 Nguyễn Thị Dung

(K50S7)

2 Nguyễn Trà My

(K50S8)

3 Ngô Thị Trang Thơ

(K50I2)

1 Nguyễn Thị Lan

(K50I1) 5.Nguyễn Hoàng Trung

(K50S6)

ENGLISH 3

Topic: Ways to deal with conflicts in

your teamwork.

Resolve conflicts arising in work.

Hope to gain understanding of the conflict to get the solution

to the conflict in a scientific way.

Build a team to work with high efficiency.

I.Introduce:

Conflicts arise on the job is not make you surprise

Different people with purpose and completely different needs always easily lead to conflict.But conflict can be the driving force of development If you know how to solve them.

Research purposes:

Research limit:

Groups in university of commerce.

Understand the extent of the importance of conflict resolution in order to bring the

group to work effectively for group 2 had

decided to go to study the solutions, resolve contradictions.

Goal research

Which minimizes unwanted conflicts?

Create a work environment friendly and

efficient, close-knit and constantly strive

among members.

5 Solution to deal with conflict

6 Steps to deal with conflict

7 Example

III Conclusion

I.Introduce

II Body:

1 Definition:

1.1 Conflict?

1.2 Teamwork?

1.3 Conflict in a team work?

2 The causes of conflict in a team work?

3 Type of conflict?

4 Effect of conflict in a team work?

4.1 Positive effect

4.2 Negative effects

1.1 Conflict?

Conflict is a process that begins when one party perceive that another party has negatively affected, or is about to negatively affect, something that the first part cares about.

II.Body:

1 Definition:

1.2 Teamwork?

Teamwork is often

a crucial part of a

business, as it is

often necessary for

colleagues to work

well together, trying

their best in any

circumstance.

1.3 Conflict in a team work

Conflict in a teamwork is an interpersonal problem that occurs between two or more members of a team, and affects results of teamwork.

2.The causes of conflict in a team work?

- Competing interests

- Differences in Perception

- Failure to Follow the Rules of a team

- Different behavioral styles or preferences

- Poor communication

- Assigning work unreasonable

Conflict is classified into the following four types:

- Interpersonal conflict refers to a conflict

between two individuals

- Intrapersonal conflict occurs within an

individual

- Intragroup conflict is a type of conflict that happens among individuals within a team

- Intergroup conflict takes place when a

misunderstanding arises amon different teams within an organization

3 Type of conflict?

Occasional conflicts are inevitable in a normal

work environment, and you’ll never eliminate

them all Such conflicts can have a positive

outcome, but they can also undermine your efforts

to meet long-term organizational goals

4.1.Negative effects:

-Division within the ranks

-Decreased productivity

-Unhealthy competition

-Increased accidents and

injuries

4.Effect of conflict in a team work?

4.2 Positive effects:

- Helps to raise and address problems

- Energizes work to be focused on the most

important priorities

- Helps people “be real” and motivates them to fully participate

- Helps people learn how to recognize and benefit from their differences

5 Solution to deal with conflict:

- We are always confronted with difficult or

challenging situations, especially with other people Conflict arises because people think, feel, react and perceive the same situation differently People also react to conflict in different ways Some people

behave aggressively, others passively avoid or

ignore the conflict, some people act assertively to solve the problem

- The CALM way to Handle Conflict

7 Example

6.Steps to deal with conflict:

1 Clarify what the disagreement is.

2 Establish a common goal for both parties.

3 Discuss ways to meet the common goal.

4 Determine the barriers to the common goal.

5 Agree on the best way to resolve the conflict.

6 Acknowledge the agreed solution and determine the responsibilities each party has in the resolution.

After all analysis about conflicts in a teamwork,

we see that solving this problem is not only the

duty of one person but it is also what all members

to do A team only is – opacitate successfully when all people have on goal and just work because of the team So that it’s very important for all of the member to understand about hobbies, characters

…of their workmates because it’s the best solution

to prevent conflict, to get high and efficient results for your team