Làm việc nhóm Working in teams

Wor king in Teams Objectives Be able to define team structure Develop a team process Learn about team culture Team Structure What type of team? What is the purpose of the team? Who is the leader of the team? Types of Teams Work Teams Task Teams Management teams Team Structure Team Size Team Membership Team Skills Stability of the team Purpose of the Team What is the purpose of the team? Each member must understand Team members interest Goals Once the team’s purpose is clarified, team members must set the goals the team wishes to accomplish! Performance Measures In order to know how the team is performing, you have to have measures to gage progress How to choose measures Appropriateness of measures Progress towards content goals Progress towards process goals Team member growth and development Leadership If external, then old style command and control Team needs to have ownership of their activities Behaviors of the leader Liaison Resource provider Counselor • Mentor • Teacher • Challenger Team Process Cohesion Adjustment evelopment Formation Reinforcement Learning Definition Renewal Transformation Participation Conversation Continuum Open Closed Debate Focus is on defending and winning Discussion Focus in on persuading, prioritizing, and deciding Dialogue Focus is on exploring and understanding ideas and people Verbal Behaviors What behaviors encourage effective participation Set context Ask questions of members Use supportive statements Seek out different perspectives Share feelings Contributor Skills Initiation - draw out information, clarify ideas Energize - show enthusiasm, engage in team process, show commitment Organize Build relationships Be flexible Learn Adjustment Revisions of the initial rules and goals A reality check of what can be accomplished Tensions usually come up here, must reach consensus, usually about personalities Breakpoint comes when the team gets mired in discussions about what to and who should what Development Cohesion Reinforcement Cohesion Comes together as a team High energy High interest Progress is made Team is supportive Develop relationships Reinforcement Cohesion builds Homogeneity builds Team members are comfortable with each other Start to be interested in selfpreservation and self-perpetuation Goals should be on creativity and exploration Renewal Learning Transformation Learning Team learns new skills Build relationships to accomplish task Commitment and mutual accountability Now, team may be confrontational over issues Transformation Results are produced from team activities Innovative To sustain energy, must stress and press the team Needs new challenges, new members, new tasks, new relationships or… Team Culture Team Values Team Rituals Team Learning Team Values Commitment to task and team members Accountability Lead to trust between team members Team Rituals How to add new members How to provide information to new members How a member exits Work rituals How the team celebrates! Team Learning Continuous improvement process How team resolves conflict How the team handles diversity Harness team creativity Let’s try building some teams! [...]... Conversation Continuum Open Closed Debate Focus is on defending and winning Discussion Focus in on persuading, prioritizing, and deciding Dialogue Focus is on exploring and understanding ideas and people Verbal Behaviors What behaviors encourage effective participation Set context Ask questions of members Use supportive statements Seek out different perspectives Share feelings Contributor Skills Initiation... Development Cohesion Reinforcement Cohesion Comes together as a team High energy High interest Progress is made Team is supportive Develop relationships Reinforcement Cohesion builds Homogeneity builds Team members are comfortable with each other Start to be interested in selfpreservation and self-perpetuation Goals should be on creativity and exploration Renewal Learning Transformation Learning Team learns... Initiation - draw out information, clarify ideas Energize - show enthusiasm, engage in team process, show commitment Organize Build relationships Be flexible Learn Adjustment Revisions of the initial rules and goals A reality check of what can be accomplished Tensions usually come up here, must reach consensus, usually about personalities Breakpoint comes when the team gets mired in discussions about...Formation First meeting of the team Define what they need to accomplish and how the team will operate Develop measures for short and long term success Having short term goals, reinvigorates Long term is the ultimate purpose Establish ground rules of operation Ground Rules When and where the team meets Substitutes allowed at meetings Team records, what,who,how Work expectations... Results are produced from team activities Innovative To sustain energy, must stress and press the team Needs new challenges, new members, new tasks, new relationships or… Team Culture Team Values Team Rituals Team Learning Team Values Commitment to task and team members Accountability Lead to trust between team members Team Rituals How to add new members How to provide information to new members How a member... How to add new members How to provide information to new members How a member exits Work rituals How the team celebrates! Team Learning Continuous improvement process How team resolves conflict How the team handles diversity Harness team creativity Let’s try building some teams!