TOEIC listening skill p1

PRACTICAL ENGLISHLISTENING: Asking for tourist information LANGUAGE SUMMARY Asking for information 1 If you want some information about sightseeing, you can say: I'd like to get some inf

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PRACTICAL ENGLISH

LISTENING: Asking for tourist information

LANGUAGE SUMMARY

Asking for information 1

If you want some information about sightseeing, you can say:

I'd like to get some information about sightseeing in the city.

I was wondering if you could give me some information about sightseeing Could you give me some information about sightseeing?

If you want information about tickets, you can say:

Can you tell me where I can get tickets for the City Bus Tour?

Could you tell me where to get tickets for the City Bus Tour?

Do you know where I can get tickets for the City Bus Tour?

If you want a map, you can say:

Do you have a map of the area?

Could you give me a city map?

Where can I get a map of the area?

If you want directions to a place, you can say:

How do I get to the Fine Arts Museum?

Could you give me directions to the Fine Arts Museum?

Can you tell me how to get to the Fine Arts Museum?

If you want to know when a tourist site opens or closes, you can say:

Do you know what time it opens/closes?

What time does it open/close?

What are the hours?

If you want to know how much the tickets are for a tourist site, you can say:

How much are the tickets?

How much does it cost?

Could you tell me how much the tickets are?

The person you ask about ticket prices may say:

Admission is $15.

It costs $15.

The tickets are $15.

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LISTENING PRACTICE: TRANSCRIPT

LISTENING: Asking for tourist information

Concierge: Hello How can I help you?

Tourist: Hi Could you give me some information about the Modern Art Museum? Concierge: Sure What would you like to know?

Tourist: Do you know where I can get tickets?

Concierge: You can buy the tickets at the museum.

Tourist: Oh, great How much are they?

Concierge: They're usually $20, but if you go on Tuesday night, admission is free Tourist: Oh, that's nice, but I can only go today What are the hours?

Concierge: The museum is open from 11:00 a.m to 5:00 p.m today.

Tourist: Okay Can you tell me how to get there?

Concierge: The best way to get there is to take the red train line to the Museum stop

When you get off the train, you'll see the museum right in front of you

Tourist: Wonderful Thank you Oh, one more thing…

Concierge: Yes?

Tourist: Do you have a map of the area?

Concierge: Sure! Here you go.

Tourist: Thank you!

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Is this your first visit to the U.S.?

Is this the first time you've been to the U.S.?

Have you been to the U.S before?

If this is not your first time, the immigration office may ask you:

When were you last here?

When was the last time you were here?

When were you here last?

At passport control 2

The immigration officer will want to know the purpose of your visit:

What is the purpose of your visit/trip?

What is the nature of your visit/trip?

Why are you visiting the U.S.?

What brings you to the U.S.?

You can tell the immigration officer the purpose of your visit For example:

I'm here on business.

I'm here on vacation.

I'm here for sightseeing.

I'm here to visit friends/relatives.

At passport control 3

The immigration officer will probably ask you for details about your visit For example:

Length of stay

How long are you staying?

How long will you be here?

How long are you planning to stay?

Plans

Where do you plan to go while you are here?

Where are you going?

Where will you be going?

Accommodations

Where are you staying?

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LISTENING: At passport control

Immigration officer: Passport, please…Could I have your name?

Traveler: Gina Williams.

Immigration officer: And where are you from?

Traveler: I'm from London, in the U.K.

Immigration officer: Okay What is the purpose of your trip?

Traveler: I'm here on business and to visit friends.

Immigration officer: Is this your first visit to the U.S.?

Traveler: No, I've been here 2 other times in the past.

Immigration officer: When was your last visit?

Traveler: I was here last year.

Immigration officer: Where did you go?

Traveler: I went to New York and Washington D.C.

Immigration officer: And where do you plan to go while you are here this time? Traveler: I'm going to New York and Boston.

Immigration officer: Where are you staying?

Traveler: In New York, I'm staying at the Grand Hotel, and in Boston, I'm staying with

some friends

Immigration officer: How long will you be here?

Traveler: I'll be here for 2 weeks.

Immigration officer: Okay You're all set Enjoy your stay.

Traveler: Thank you.

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the # button on your telephonethe * button on your telephonethe cost of a ticket

instructions that tell you how to get to a placesomeone who gives help and information to customers

to let someone see something

to collect something — your tickets at the movie theater, for example

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LISTENING: Automated inquiries

Thank you and welcome to the Metro Cinemas Eastgate

To listen to show times or to make a booking, please stay on the line

For more general inquiries, please call the movie theater

If you have a touch tone phone, please press the hash key now

Thank you

Please press the star key on your phone twice now

Thank you

To listen to show times, please press 1

To make a booking, please press 2

For ticket prices, please press 3

For directions to Metro Cinemas Eastgate, please press 4

All our customer advisors are busy at the moment Please wait for a customer advisor

to take your booking We will answer your call in approximately 3 minutes

Please have your credit card ready and bring it with you to the theater You will need

to show your credit card when you collect your tickets at the theater

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to play something musical like a guitar

to exercise and eat correctly to keep your body fit and healthy

to visit places outside the city where there are fields, forests, mountains

to put money on a game or competition — you can win or lose

to spend time doing something you like and having fun

to spend time that makes you feel calm and not stressed

to go out walking for a short time

to go to an event where you can ride machines for amusement and play games to win prizes

to see a film at the cinema or on TV

to go out to a public place to eat

You know, I work hard all week, but on the weekend, I want to enjoy myself Saturday morning after breakfast, I go for a walk in the country with the dog It's a good way for me to relax and stay in shape

I don't like shopping, but I do go to the bookstore and get something to read My daughter plays the violin on the weekends She makes a terrible noise, so I go to a coffee shop and read I'm also crazy about movies and theater My wife and I often

go to the theater We don't usually buy tickets because she works at a magazine and she gets a lot of free tickets

I do have one bad habit, though I like going to horse races to gamble I only gamble

a few dollars but, win or lose, I always enjoy myself

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LISTENING: Inquiring about a job

Inquiring about a job 1

If you call or write about a job that you are interested in, you can start by saying:

I'm calling about the job opening on your website.

I'm writing to inquire about the position you advertised.

If you want to know if the job is still available, you can say:

I was wondering if the position is still open

Do you know if the position is still open?

Has the position been filled?

If you call or write about a job, you may want to ask for some details For example:

Full-time, Part-time, Permanent, Temporary

Is the position full-time/part-time?

Is it a full-time/part-time position?

Could you tell me if the position is full- or part-time?

Is the position permanent or temporary?

Benefits

Are there medical benefits?

Could you tell me if there are medical benefits?

Does the position include health insurance?

Vacation leave, Sick leave

Is there paid vacation time/paid sick leave?

Could you tell me if there is paid vacation leave/paid sick leave?

If you want to know who or where to send your resume to, you can say:

Who do I send my resume to?

Could you tell me where to send my resume?

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LISTENING: Inquiring about a job

Receptionist: Thank you for calling Perry's Books Can I help you?

Caller: Yes, I'm calling about the job opening on your website.

Receptionist: The sales manager position? Yes What can I tell you about it?

Caller: Has the position been filled?

Receptionist: No, it hasn't, but they're starting to do interviews, so you should

apply soon

Caller: OK Is it a full-time position?

Receptionist: Yes, 40 hours a week.

Caller: And is the position permanent?

Receptionist: No, actually, it's a temporary position, but it could become permanent Caller: OK Does the position include health insurance?

Receptionist: Yes, it does And there are also dental benefits.

Caller: Great Is there paid sick time?

Receptionist: Yes, there is We get 10 paid sick days each year We also get 10 paid

vacation days each year

Caller: Wonderful Could you tell me where to send my resume?

Receptionist: Actually, you can apply right on our website Just click on the link that

says, "Apply here"

Caller: Thank you very much!

Receptionist: You're welcome Good luck!

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LISTENING: Ordering a meal in a restaurant

Ordering in a restaurant 1

If you are ordering a drink in a restaurant, you can say:

I'll have a large/small orange juice/coffee/cola.

I'd like a large/small orange juice, please.

Could I have a large/small orange juice?

If you want to see the drinks menu, you can say:

Could I see the drinks menu?

May I see the drinks menu?

Do you have a drinks menu?

If you want to know what the soup of the day is, you can say:

What's the soup of the day?

What's the soup today?

What kind of soup do you have today?

If you want to know what the specials are, you can say:

Could you tell me what the specials are tonight?

Are there any specials tonight?

What are your specials tonight?

If you want something extra to go with your meal, you can say:

Could I have a side of steamed/fried rice with that?

I'll take a side of steamed/fried rice.

I'll have steamed/fried rice on the side.

Could I have a salad with that?

I'll have a salad with that.

I'll take a salad with that.

Here are some questions that a server may ask you about your order:

Would you like an appetizer/a salad/a dessert/some coffee?

And for your entrée?

What would you like for your main dish?

Would you like a drink?

Would you like anything else?

When you want to pay the check, you can say:

We'll just take the check/bill

Could we please have the check/bill?

Can you bring the check/bill, please?

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LISTENING: Ordering a meal in a restaurant

Server: Hi How are you today?

Customer: Fine, thanks And you?

Server: I'm doing great, thanks! Can I get you something to drink?

Customer: I think I'll just have a glass of water for now.

Server: Okay I'll be right back with that.

Customer: Thanks.

[Server returns with glass of water]

Server: Here you go Are you ready to order?

Customer: Actually, I need another minute Let's see…Are there any specials this

evening?

Server: Yes, we have baked chicken with broccoli and potatoes, and we also have a

fried fish plate That comes with salad and French fries

Customer: And what kind of soup do you have tonight?

Server: Let's see…The soup of the day is tomato.

Customer: Hmm…That sounds good I think I'll have a bowl of soup as an appetizer,

and for my entrée, I'll have the fried fish plate

Server: Okay Can I get you anything else?

Customer: No, that's it Oh…Actually, what kind of tea do you have?

Server: We have black tea and herbal tea.

Customer: I'll have the herbal tea.

Server: Okay I'll be right back with that.

Customer: Thank you.

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LISTENING: Arranging a business trip

Making arrangements 1

If you want someone to help you make arrangements for a business trip, you can say:

I need to make arrangements for a business trip to New York.

Could you help me arrange a business trip to New York?

When you are specifying your dates and activities for an upcoming business trip, you can say:

I need to be there on November 2nd, 3rd, and 4th.

I have meetings on November 2nd, 3rd, and 4th.

I'm attending a conference from November 2nd to the 4th.

If you want someone to make flight arrangements for you, you can say:

Could you get me a flight out on the afternoon of the 18th?

Could you book me a flight on the afternoon of the 18th?

I'd like to fly out in the morning.

I'd prefer a morning flight.

If you want someone to make a reservation for you at a hotel, you can say:

Could you make a reservation for me at the Hartford Hotel?

Could you reserve a room for me at the Hartford Hotel?

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LISTENING: Arranging a business trip

Bob: Hi, Susan How are you this morning?

Susan: Fine, thank you, Bob I need to make arrangements for a business trip to

Osaka

Bob: Okay I can help you with that When are you going?

Susan: Let's see…I have meetings on August 8th and 9th.

Bob: All right So, would you like to leave on the 7th and return on the 10th?

Susan: Hmm Actually, could you book me a return flight on the evening of the 9th?

I have a meeting back here on the morning of the 10th

Bob: Sure And what time would you like to fly out on the 7th?

Susan: Let's see…I'd prefer an afternoon flight.

Bob: Sure No problem.

Susan: Also, could you make a reservation for me at the Plaza Hotel?

Bob: Sure I'll make it for the nights of the 7th and the 8th.

Susan: Great.

Bob: Anything else? Do you need a rental car or any restaurant reservations?

Susan: No, I think that's it.

Bob: Okay I'll arrange it and get back to you with the reservation information Susan: Great Thank you for your help.

Bob: You're welcome.

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LISTENING: Asking for and giving recommendations

Asking for a recommendation

If you are looking for a good place to get something to eat, you can ask:

Can you recommend a good place to get something to eat?

Can you suggest someplace to eat nearby/around here/in this neighborhood?

Do you know any good restaurants nearby?

Giving a recommendation 1

If you ask someone to recommend a place to eat, the person may ask you:

What kind of place/food are you looking for?

What type of place/food are you looking for?

What kind of food do you like?

What kind of food are you interested in?

Giving a recommendation 2

If you are recommending a place to eat, you can say:

I recommend Salty's Seafood on Oak Street.

You should try Salty's Seafood on Oak Street.

How about Salty's Seafood on Oak Street?

If you want to mention something that is good about the place, you can say:

The menu/atmosphere is excellent.

They have an excellent menu.

If you want to recommend a dish, you can say:

You should try the fruit and cheese plate.

Be sure to try the fruit and cheese plate.

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LISTENING: Asking for and giving recommendations

I recommend Yoko's Sushi Bar It's right over there on Main Street They have

delicious appetizers You should try the ginger ice cream for dessert…Oh, and be sure to get a seat outside so you can watch the people walk by

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LISTENING: Checking in at your hotel

Checking in at your hotel 1

If you are checking in at a hotel and you have a reservation, you can say:

I'm checking in

I'd like to check in, please.

I need to check in.

The hotel clerk at the front desk will ask for your name:

What name is the reservation under?

Is the reservation under your name?

May I have your name, please?

The hotel clerk may want to know when you are checking out For example:

When will you be checking out?

How long will you be staying?

If you want a specific kind of room, you can say:

Could I have a non-smoking room/suite/room with two beds, please?

Would it be possible to get a non-smoking room?

If possible, I'd like a non-smoking room.

The hotel clerk will ask you if you need help with your bags For example:

Do you need help with your bags?

Can we help you with your baggage?

Would you like some help with your bags?

If you want to know where something is in the hotel, you can say:

Can you tell me where the business center/fitness center/restaurant/pool is?

Can you direct me to the business center/fitness center/restaurant/pool?

Could you tell me where the business center/fitness center/restaurant/pool is located?

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