A hypercube model of ICT (information and communications technology) strategy towards a theory of competency maturity

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ew in novat ions t hre a ten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ibliography 217 / + *" : *" *" B *" < *" ; *" C *" @ + ,- ! $% + !# !" ! # ! " " " ! $ 0 $ #'- # $% + !# !" # "! -" 0 $ + !"# "! !# !" %$ ,, # $% ! " % " ! " ,-" $% $L ? ! $ 6#,' "&" #$ ' " $." . "#&" -#$&."# -#$-"#!-$#!$,-!. !#   &  56 Acknowledgments i Summary ii Table of Contents iv List of Tables x List of Figures. $',)"# -"#"&"!" +!"#"! $&!$ !#",.%!"$&!&"!&! $,-"!""'.". $&!$!&!" ."&"$-,"!  :; <B $,!-"# !"$&!&"!&!" ."&"$-,"!