English for personal assistants - part 25 potx

I find comments (5) as these very upsetting and I believe they (6) sexual harassment. I am asking you to stop (7) such comments either (8) to me or indirectly about me. If this behaviour (9) continue, I will have no alternative but to (10) the matter further. Yours sincerely ᭿ Task 8 Imagine that a colleague has asked for your help to draft a letter to her harasser. She has a male colleague who constantly tries to put her down. He frequently makes comments to the effect that she is stupid because she is a woman, and a blonde woman at that! Draft a letter to Mr. Vozenko for your colleague. Harassment report to manager A company may have a complaints report form that will guide you through what you have to note down when reporting your grievance. Generally, this will ask you to detail: ᭤ who the harasser is ᭤ what happened and when ᭤ how this has affected you ᭤ who witnessed it ᭤ what steps you have taken to have this behaviour stopped If your company does not have such a form, you could write a report using those same headings. This makes sure the report keeps to the facts. It is inadvisable to show emotion. ᭿ Task 9 Look at this first draft of a harassment report form. How would you improve it and adapt it to your work situation? 120 Saying “no” Reporting unacceptable behaviour 121 Report of harassment Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of person reporting harassment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of person complained about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of line manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nature of harassment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Details of incident: Date: ________ Time: _______ Place: ___________ What happened? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Who witnessed the incident? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Writing CVs with impact, covering letters, and letters of reference A Curriculum Vitae (CV) provides a prospective employer with a summary of your professional life. It lists your achievements – both educationally and in terms of your experience. Prospective employers use CVs and/or covering letters to decide whom they will interview. As CVs are your first introduction to a new company, it means that it’s worth getting them as near perfect as possible. How do you prepare to write a CV? Your CV is your own personal marketing tool. This tool is your opportunity to sell yourself to prospective employers. It should include details of your personal qualities, skills, achievements, education, and work experience. You should, therefore, make notes on all the factual information you need together with dates, grades, etc. before you actually start writing your CV. If you are responding to a job advertisement, read it very carefully and highlight the skills, experience, and qualifications it asks for. You can then target those skills that you have specifically at the job requirements. ᭿ Task 1 Read the following text and match the headingsa–etotheir descriptions1–7. a. Additional information b. People who can vouch for you c. Work experience d. Attainments e. Personal details f. Hobbies g. Education How do you write a CV? A CV is divided into headings so that readers can tell where one piece of information ends and another begins. The reader should not be confronted by an endless disordered river of information which is difficult to make head or tail of. International CVs are usually ordered as follows: 1. name, address, telephone number, mobile number, email address, date of birth, nationality, marital status 2. dates of schools/colleges/universities attended together with subjects studied and qualifications and grades obtained. Begin with the most recent. 3. start with the most recent or current job. Give the dates you were employed (year and/or month and year) and the name and address or city of the firm. Give a short account of your responsibilities. 4. give brief information on your specific achievements. These should generally be work-related but could include, for example, running a first-aid course or ensuring health and safety regulations are adhered to. They are usually non-academic. 5. provide any further information that could support your job application. For example, ability to speak foreign languages. 6. give examples of your interests etc. Be careful not to include too many that are of an individualistic nature but also try to list, for example, sports that require you to be a team player. 7. obviously you need to ask the person/people concerned first! Normally all you need to put here is ‘References can be supplied on application’. N.B. A CV is generally one side of A4, maximum 2 A4 pages. How do you write a CV? 123 124 Writing CVs with impact, covering letters, and letters of reference Sample CV CURRICULUM VITAE Name: Anne Smith Address: 35 Arundel Close, Bristol BL6 2RJ, UK Telephone: 01793 562451 Mobile: 07788 069531 Email: a.smith@tonline.com Date of Birth: 23/10/1973 Education 1994 – 1995 Pitmans College, London 1991 – 1994 Bangor University, Wales 1984 – 1991 Bristol Community College Qualifications: 1995 Diploma in Secretarial Studies, Advanced Level 1994 BA Degree in History of Art, 2:1 1991 A Levels in Art, English, & Information Technology Work experience: 2000 – Present PA to Human Resources Director, Corus, London 1998 – 2000 Secretary to Sales Manager, Virgin Super- store, Crawley, Sussex 1996 – 1998 Secretary to Financial Advisor, Barclays Bank, plc Achievements: 2002 Worked with HR manager on new appraisal system, Corus 2000 Devised new method for production of quarterly sales figures 1997 Implemented a new filing system for Barclays Bank, Bristol branch Additional information: Foreign languages: Spanish: Advanced Portuguese: Intermediate Arabic: False Beginner Currently studying for an Open University Distance Learning Programme in HR Management Interests and Hobbies: Hang-gliding, travelling, basketball, painting, travelled round the world 1995 – 1996 References: Can be supplied on application . responsibilities. 4. give brief information on your specific achievements. These should generally be work-related but could include, for example, running a first-aid course or ensuring health and. regulations are adhered to. They are usually non-academic. 5. provide any further information that could support your job application. For example, ability to speak foreign languages. 6. give examples of. system, Corus 2000 Devised new method for production of quarterly sales figures 1997 Implemented a new filing system for Barclays Bank, Bristol branch Additional information: Foreign languages: Spanish: