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Acceptance of Order With Delivery in Lots ACCEPTANCE OF ORDER WITH DELIVERY IN LOTS Date: _ To: _ Customer We acknowledge acceptance of your order as per your order of _, 19_.. Acknowled

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Sample Business Letters (1-100)

(Sample Business Letters are listed in Alphabetical Orde)

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications

If you are not sure about the use of any letter, consult with an appropriate professional first

Index

1 10-Day Notice Before Collections on Delinquent Account

2 30-Day Notice to Quit

3 Acceptance of Counter Proposal

4 Acceptance of Order With Delivery in Lots

5 Acceptance of Purchase Security Agreement

6 Acceptance of Resignation

7 Acknowledged Receipt of Goods

8 Acknowledged Resignation

9 Acknowledgement and Acceptance of Order

10 Acknowledgement from Publisher, Comments Referred to Author

11 Acknowledgement of Application

12 Acknowledgement of Cancellation of Backorder

13 Acknowledgement of Change in Meeting Date

14 Acknowledgement of Customer Praise of Employee

15 Acknowledgement of Letter

16 Acknowledgement of Merchandise Returned for Repair

17 Acknowledgement of Modified Terms

18 Acknowledgement of Notification of Lease Transfer

19 Acknowledgement of Receipt (Documents)

20 Acknowledgement of Receipt of Estimate

21 Acknowledgement of Request for Bid, Confirmation of Deadline

22 Acknowledgement of Unsolicited Idea

23 Acknowledgement of Warranty and Instruction for Product Return

24 Acknowledgment of Correspondence Indicating Postal Delay

25 Advance Notice of Out of Business Sale

26 Affidavit for Lost, Stolen, Destroyed Stock Certificate

27 Affidavit of No Lien

28 Agreement to Compromise Debt

29 Agreement to Extend Debt Payment

30 Amendment to Lease

31 Announcement of Additional Location

32 Announcement of Business Name Change

33 Announcement of Catalog Price Reductions

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40 Announcement of New Business Opening

41 Announcement of New Discount

42 Announcement of New Pricing Policy

43 Announcement of New Shipment Arrival

44 Announcement of Partnership Buyout

45 Announcement of Price Increase

46 Announcement of Price Reduction

47 Announcement of Special Discount Offer

48 Apology & Proposal on Overshipped Merchandise

49 Apology After Cancellation of Order

50 Apology and Replacement of Damaged Goods

51 Apology and Request for Extension of Time to Deliver Goods

52 Apology and Tender of Compensation

53 Apology for Accounting Errors and Past Due Notices

54 Apology for Delay of Refund

55 Apology for Delayed Response & Request for Meeting

56 Apology for Not Crediting Payment

57 Apology for Not Crediting Payment from Prompt Payer

58 Apology for Overshipment

59 Apology for Poor Service Rating on Customer Questionnaire

60 Apology to Customer for Accounting Error

61 Apology to Receiver of NSF Check

62 Application for License

63 Appointment for Employment Interview and Testing

64 Appointment for Testing

65 Assignment

66 Assignment and Transfer of Stock Certificate

67 Assignment of a Claim for Damages

68 Assignment of Accounts Receivable (With Non-Recourse)

69 Assignment of Accounts Receivable (With Recourse)

77 Assignment of Literary Property

78 Assignment of Security Interest

79 Assignment of Trademark

80 Assignment of Trademark

81 Authorization

82 Authorization to Direct Bill for Corporate Guest

83 Bid for the Purchase of Real Property (Probate)

84 Bill of Sale

85 Bill of Sale (with Warranty of Title)

86 Business Credit Application

87 Business Credit Application Form

88 Certificate of Abandonment of Fictitious Business Name

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89 Certificate of Installation, Leased Equipment

90 Certification of Satisfaction of Lien

91 Change of Address Awaiting Refund

92 Charge Account Credit Limit Raise Notification

93 Charge Account Terms and Conditions Form

94 Charge Back Application of Discount on Delayed Shipment

95 Collateral Decision, Request for Preparation of Loan Documents

96 Collections Follow-Up on Release of Pending Order

97 Collections Report on Current Status of Debt

98 Commendation

99 Commendation and Refusal of Request for Raise

100 Commercial Account Analysis Form

1

10-Day Notice Before Collections on Delinquent Account

Dear

I have written to you several times over the past three

months requesting an explanation on why you have failed

to bring your account with us current

By ignoring these requests, you are damaging the

excellent credit record you had previously maintained

with our company In addition, you are incurring

additional expense to yourself and to us

Unless I hear from you within ten days, I will have no

other choice but to turn your account over for collection

I am sorry that we must take such drastic action but I am

afraid you leave us no alternative You can preserve

your credit rating by remitting your check today for the

amount stated above

2

30-Day Notice to Quit

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TO _, Tenant in possession:

Take notice that your month to month tenancy of the

herein described premises is hereby terminated at the

expiration of 30 days after service of this notice on you,

and that you are hereby required to quit and on said date

deliver up to me the possession of the premises now held

and occupied by you under such tenancy

Said premises are known as:

(name of building)

( address )

(city, state, zip)

This is intended as a 30 days' notice to quit, for

the purpose of terminating your tenancy aforesaid

Your counter proposal on the above referenced project

has been reviewed and is acceptable in its entirety

We are enclosing an executed copy of the agreement along

with two copies for your files

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We are enthusiastically looking forward to this project

and are pleased about having the opportunity to work

together

4

Acceptance of Order With Delivery in Lots

ACCEPTANCE OF ORDER WITH

DELIVERY IN LOTS

Date: _

To: _ (Customer)

We acknowledge acceptance of your order as per your order

of _, 19_ The goods will be shipped to you in the following

lots: (Specify lots and delivery schedule)

Attached is an accepted copy of your Purchase Security

Agreement for the (specify equipment)

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Under the Agreement, this contract is non-cancelable during

the term of the contract The balance, however, can be paid

off at any time prior to the expiration of the contract

We would like to take this opportunity to express our

appreciation for your business If you have any questions

concerning your contract, or if we can be of service to you

in any way, please let us know

6

Acceptance of Resignation

Dear

It is with deep regret, that we accept your resignation

as (position) of the (organization)

We can appreciate the demands that this position has placed

on you, and appreciate all of the fine contributions you

have made as (position)

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7

Acknowledged Receipt of Goods

ACKNOWLEDGED RECEIPT OF GOODS

The undersigned hereby acknowledges receipt and delivery

of the goods described on the annexed list or invoice and

further acknowledges that said goods have been inspected and

are without defect

Signed under seal this _ day of _, 19_

_

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Please be advised that the undersigned hereby resigns as

_, of the corporation effective upon acceptance

Please acknowledge acceptance of said resignation on

behalf of the corporation

Very truly,

_

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The foregoing has been accepted pursuant to vote of the directors/stockholders of the corporation effective _, 19_

_

For the corporation

9

Acknowledgement and Acceptance of Order

ACKNOWLEDGEMENT AND ACCEPTANCE

OF ORDER

Date: _

To: _ (Customer)

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_

On exceptions noted, we shall assume you agree to same

unless objection is received within ten days of receipt of

Thank you for your comments A copy of your letter has

been forwarded to the author for his response I am

sure you will be hearing from him in the near future

I am pleased that you found our article informative and

hope that you will continue to read our publication

Should you have any comments or questions in the future,

please do not hesitate to write to this office

We value our readership and are proud to have you as a

member of our family of subscribers

11

Acknowledgement of Application

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ACKNOWLEDGEMENT OF APPLICATION

Date: _

To: _ (Applicant)

We appreciate your interest in being employed by our firm

We regret to inform you, however, that the available

position(s) has been filled, and we cannot give your

application further consideration at the present time

Your application will be kept on file for future reference

should an opening arise

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We will be issuing you a refund as soon as we have

completed the necessary paperwork for your account

We would like to take this opportunity to thank you for

shopping through (name) Our new (specify)

catalog should be arriving at your home shortly, and I

believe you will be pleased by some of the beautiful

choices our buyers have made this season

Thank you for your patience and understanding and for

providing us with the opportunity to be of service to you

13

Acknowledgement of Change in Meeting Date

Dear

Pursuant to your request, we have changed your meeting

with (name of individual) to (time), on (date)

We are pleased to be able to accommodate you in this

manner, and (name of individual) will be looking forward

to your meeting on this newly appointed date

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14

Acknowledgement of Customer Praise of Employee

Dear

Thank you for your kind letter regarding your exceptional

treatment by one of our employees A copy of your letter

has been forwarded to the personnel department and will be

included in the employee's file

So seldom is it that a customer takes the time to write a

letter of appreciation, that I feel moved to reward your

initiative

Please accept the enclosed certificate, which, when

presented, will entitle the bearer to a ten percent

discount on the merchandise being purchased at that time

This is but a small token of our appreciation of customers

such as you, upon whose satisfaction we have been allowed

to grow and prosper in this highly competitive marketplace

Again, on behalf of our entire organization, a heart-felt

Because Mr Jones is out of the office for the next two

weeks I am acknowledging receipt of your letter dated

May 20, l983 It will be brought to his attention

immediately upon his return

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Acknowledgement of Merchandise Returned for Repair

Dear

The (product name and model number) that you

mailed to us for repair was received on (date)

We will be returning it to you as soon as the necessary

adjustments are made

We are sorry that you experienced a problem with our

product and want to thank you for purchasing a

This letter will acknowledge that the contract is

modified and superseded by the following change in terms:

(Describe changed terms)

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_

Unless we immediately hear from you to the contrary, we

shall assume said modification is mutually agreeable

(name of leasing company) has received a notification that

the equipment we are leasing to (name of previous lessee)

will be transferred to and/or used by the (transferee.)

We have modified our records to direct future invoices to:

(new lessee)

(address)

(city,state,zip)

Schedule # 000000 commenced on (date) and rental

payments in the amount of $ plus applicable taxes are

due on the (date) of each month during the (number)

month initial lease term

In consenting to this change, it is understood that (name

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direct your inquiry to our Customer Service Department

This will ensure a prompt reply

Thank you and we look forward to your continued interest

in our services

19

Acknowledgement of Receipt (Documents)

(date) ACKNOWLEDGMENT OF RECEIPT

I hereby acknowledge the receipt of the following

documents from the firm of (firm) :

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20

Acknowledgement of Receipt of Estimate

Dear

This is to inform you that we have carefully reviewed your

estimate on the parking lot refurbishing We are planning

to contract with you for this work

We are unable to let this contract immediately, as final

approval of expenditures of this nature must come from the

head office in New York

We expect to receive approval or disapproval within the

next 30 days At such time, we will contact you with

instructions accordingly

If we may be of any assistance in the meantime please

feel free to contact this office

21

Acknowledgement of Request for Bid, Confirmation of Deadline

Dear

Thank you for your request for our bid on (project)

This letter is to acknowledge our receipt of said request

and to advise you that we will be submitting our proposal

on or before (confirmation of deadline)

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22

Acknowledgement of Unsolicited Idea

ACKNOWLEDGEMENT OF UNSOLICITED IDEAS

Dear _:

We appreciate your interest in submitting to us an idea

or proposal relative to: _

Our firm receives many ideas, suggestions and proposals,

and has many of its own projects under development Therefore,

it is possible the idea or proposal you plan to submit to us

has been considered and/or may already be in the planning

stages

Nevertheless, we would be pleased to accept your idea or

proposal for review, provided it is accompanied by this

acknowledgement letter signed by you

It is understood that:

1 Samples or other submissions will be returned to the

submitter only if return postage or freight is prepaid

2 The company accepts no responsibility for casualty or

loss to samples in our possession

3 The company can accept no responsibility for holding

any information in confidence

4 The company shall pay compensation only in the event

it, a) accepts the idea, b) has received the idea only

from the submitter, and c) reaches agreement with the

submitter as to terms and conditions

If these terms are acceptable to you, please sign where indicated below and return together with your idea or proposal

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Acknowledgement of Warranty and Instruction for Product Return

Dear

We are sorry to hear that you have been experiencing

problems with your new (name of product)

While we do ask that our customers contact their dealer in

the event of a problem, we recognize that, in your case, it

his would be impossible Therefore, if you will carefully

package the unit in its original carton and send it to us,

our "doctors" will put it through a thorough examination to

determine the source of the problem

If the problem turns out to be a minor adjustment, we shall

make the repair and be sure to return the (product) to you

within thirty days If our determination is that the unit

is defective, we will send you an immediate replacement

Again, I am sorry that you experienced this difficulty and

wish to thank you for your patience and for purchasing our

(product)

24

Acknowledgment of Correspondence Indicating Postal Delay

Dear

Thank you for your order At this time we cannot fill your

order due to an unexpected shipment delay from our overseas

suppliers

We will hold your order for arrival of the merchandise, and

ship shortly thereafter Unfortunately, we cannot provide

you with a specific shipping date at this time

Thank you for your anticipated patience in this matter

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Advance Notice of Out of Business Sale

Dear

It is true, we are going out of business!

My wife and I have decided that now that the children

are grown, we are going to do some of things we could

only dream about for so many years

So, starting on (date) , everything in our store

which includes our merchandise, our racks, our fixtures,

our showcases and even our delivery truck will be up for

sale and prices that are too good to be true

As a good and valuable customer of ours, we thought you

would be interested in this advance notice of sale that

we are sending out today

We will look forward to seeing you on the (date)

26

Affidavit for Lost, Stolen, Destroyed Stock Certificate

AFFIDAVIT FOR LOST, STOLEN, DESTROYED STOCK CERTIFICATE

State of

County of _

I, (name) , being duly sworn, state:

That I reside at (address) , (city) , (state)

That I am the legal and beneficial owner of (number)

shares of the (specify class) stock of (corporation)

represented by certificates described as follows:

Number Date Registered Name

That said certificates (were or were not) endorsed

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That I have not assigned, hypothecated, pledged, or in any

other way disposed of either the stock certificates or my

rights as a stockholder, in whole or in part

That I am entitled to full and exclusive possession of said

certificates

That the circumstances surrounding the (loss, or theft,

or destruction, or disappearance) of said certificates

and my attempt to locate them are as follows:

That the purpose of preparing this affidavit is to induce

(corporation) to issue new certificates to replace those

that have been (lost, stolen, destroyed)

I hereby agree to surrender to (corporation) the

original certificates issued to me should they hereafter

come into my possession or control

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Before me, a duly commissioned Notary Public within and for

the State and County aforesaid, personally appeared

_who, after being duly sworn as required by law,

deposes and says:

1 That he is the _(title) of

(firm)

2.That _(said firm) is the owner of the

improved property known and legally described as follows:

SEE EXHIBIT "A" ATTACHED HERETO

or

(set forth legal description)

3 That _is not the subject to any

bankruptcy, creditor's reorganization or insolvency

proceeding and none are pending, contemplated or threatened

4 That has possession of the

property and that there is no other person in possession

who has any right in the property

5 That there are no unrecorded labor, mechanic's or

materialmen's liens against the property and no material

has been furnished or labor performed on the property which

has not been paid in full

6 That there are no unrecorded easements, liens of

assessments for sanitary sewers, paving or other public

utilities against said property

7 That there are no claims whatsoever of any kind or

description against any fixtures or equipment located on

the said premises

8 That there are no existing contracts for sale, options

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to purchase or unrecorded deeds or mortgages existing

against said property

9 That this affidavit is made for the purpose of _

Agreement to Compromise Debt

AGREEMENT TO COMPROMISE DEBT

FOR VALUE RECEIVED, the undersigned being a creditor of _

(Company) hereby enters into an agreement to compromise and

reduce the indebtedness due the undersigned on the following

terms and conditions:

1 The Company and the undersigned acknowledge that the

present debt due is $_

2 The parties agree that the undersigned shall accept the

sum of $_ as full and total payment on said debt and in

complete discharge of all monies presently due,

provided the sum herein shall be punctually paid in

the manner following:

_

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benefit of the parties, their successors, assigns and

FOR VALUE RECEIVED, the undersigned, _ (Creditor) and _

(Company), hereby acknowledge and agree that:

1 The Company presently owes the Creditor the sum of

$_, said sum being presently due and payable

2 In further consideration of the Creditor's

forbearance, the Company agrees to pay said debt on

extended terms in the manner following:

_

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3 In the event the Company fails to make any payments

punctually on the agreed extended terms, the Creditor

shall have full rights to proceed for the collection

of the entire balance then remaining

4 This agreement shall be binding upon and inure to the

benefit of the parties, their successors, assigns and

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30

Amendment to Lease

AMENDMENT TO LEASE

FOR GOOD CONSIDERATION, _ (Landlord), and _ (Tenant),

under a certain lease agreement between them for premises

known as _, dated _, 19_ hereby modify and amend said lease in

the following particulars: (Describe modified terms)

_

All other terms shall remain as contained

Signed under seal this _ day of _, 19_

Landlord

Tenant

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31

Announcement of Additional Location

( Name of Company )

is pleased to announce

the addition of a new location for your convenience

Our address is:

As our new letterhead indicates, we have recently changed

the name of our business from (old name) to (new name)

There has been no change in management and we will be

providing the same products and fine service on which we

have built our reputation in the industry We would

appreciate it if you would bring this announcement to the

attention of your accounts payable department and direct

them accordingly

Thank you for being one of our valued customers We

appreciate your cooperation in this matter

Trang 28

33

Announcement of Catalog Price Reductions

Dear

This is my favorite kind of letter How many letters have

I had to write over the years advising you of a price

increase? Why, you ask, am I so happy? Read on

This is to advise you that, for a limited period of time,

we are reducing prices on certain items in our catalog

Take a moment to review the enclosed catalog I have

circled in red ink the items that are temporarily reduced

What an opportunity!

Please take advantage of these prices If you wish to

order large quantities, or stagger shipments, give me a

call and we will try to work out mutually acceptable

terms and conditions

In any event, get your order in, as these prices are only

in effect until (date)

I do enjoy writing this type of letter Thank you in

advance for your order

34

Announcement of Change of Address

Dear

As of Monday, July 1, 1986, Kabuki Sales Corporation of

America's Eastern Regional Office will be located in our

new offices and warehouse building at 401 Grandiosa

Boulevard, Tampa, Florida, 33715 The telephone number

for this new location is (813) 555-5428

Our Manufacturing Division will remain at 2550 Santa Fe

Avenue, in St Petersburg

I have enclosed our most recent brochure on robotic

equipment for your review I hope you find it

interesting

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35

Announcement of Change of Address for Billing

Gentlemen:

Our new building is completed and we have moved into our

brand new offices

Our new address and telephone number is as follows:

(address)

(city,state,zip)

(telephone)

Thank you for bringing this announcement to the attention

of your accounting department

36

Announcement of Clearance Sale

( Name of Company )

is pleased to announce our

SUMMER CLEARANCE SALE

Offering 50% Off On All Summer Merchandise

Including Designer Fashions

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Dear

There has been a change in our delivery service policy

which we would like to bring to your attention

We have always provided free delivery for any orders

placed with the (firm) , regardless of the

size of the order Due to the increase in the price of

fuel, we must now limit this free delivery service to

any orders over $ , not including the purchase of

cigarettes We regret the necessity of imposing this

restriction

We wish to take this opportunity to thank you for being

one of our most valued customers

38

Announcement of New Area Representative

Dear

It is my great pleasure to advise you that (name of new

sales representative) will now be representing our firm

in your area

(name of individual) has been handling our accounts in

(locale) for some time and is extremely knowledgeable in

the field of (specify)

Your new representative is scheduled to visit your office on

(date)

39

Announcement of New Area Representative Visit

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extremely experienced in all aspects of our production

(name of rep) will be coming to (name of city)

on (date) and will be calling on you in the

morning if that doesn't conflict with your schedule

If there is any problem with that date, please let us

know

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40

Announcement of New Business Opening

Gentlemen:

This is to inform you that The ( Name of Company )

is now open and is located at 4500 4th Avenue North,

St Petersburg, Florida

Our store offers a complete and diverse line of computer

software packages for both personal and business

application Since we do not represent any individual

computer hardware manufacturer, the products that we

carry are compatible with many systems We are therefore

able to offer to our customers a wide range of excellent

software packages Enclosed, for your review, is a

partial list of the items we currently have available

We hope that you will come and visit us soon

41

Announcement of New Discount

Dear

It is with great pleasure that we have recently welcomed

(name) to our beauty salon (name) was

previously with (name of previous salon) in

(city) and we feel privileged that he has chosen

to work with (shop name)

We would like to take this opportunity to inform you of

another change that has taken place in our salon Now, if

you make an appointment to have more than one treatment

done on the same day, we are offering a discount For

example, if you are having your hair done and also having

us apply sculptured nails, the cost for your nail

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42

Announcement of New Pricing Policy

Dear

It has been our policy in the past to supply ice to our

customers when their ice machine has broken down Because

we have many customers who are paying later and later, we

are forced to set down stronger company policies Our new

policy will go into effect August 3, 1986, and is as follows:

1 If the customer is more than 15 days late in their monthly

payment and the machine is not working, we will not supply

ice We will repair the machine, and the number of days in

which the machine has not been in service will be credited to

the customer's account At the time of our service call we

will expect payment in full of any unpaid balance due us

2 There will be a sur-charge on accounts falling more than

30 days behind

While I am sorry that we must go to such extremes as those

outlined above, I am afraid that there is no alternative

Our company policy is, and always has been, to provide the

best service available to our customers We can only

continue to do this with our customer's cooperation

If there are any questions regarding our new policy, please

give me a call

43

Announcement of New Shipment Arrival

Dear

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We welcome you to come, browse, buy if you like and

join us in a cup of espresso We know you won't be

sorry! See you soon

44

Announcement of Partnership Buyout

Dear

This is to inform you that I have purchased all of the

interest of my former partner, (name) , and that

he is no longer associated with the firm of (name of firm)

Our business will continue to provide the same high quality

products and service on which we have built our reputation

and this internal change will in no way effect our company

policy or manner of conducting business

I would like to take this opportunity to thank you for the

courtesies you have shown us in the past, and hope that you

will let us continue to serve your business in a way that

is mutually beneficial and profitable to us both

45

Announcement of Price Increase

Dear

Due to the increase in raw material costs, we must

unfortunately raise the cost of our merchandise to you

We have avoided raising our prices for as long as

possible, but we can no longer prolong the inevitable

We have enclosed our new price list for your review which

goes into effect on (date) Any orders placed between

now and (date of increase) will be honored at the lower

prices

We wish to thank you for your valued account and know that

you will understand the necessity for this price increase

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46

Announcement of Price Reduction

Dear

Rarely do we have the opportunity to inform our customers

of such good news The legislature's tariff ruling which

was handed down on May 15th, 1986, has made it possible

for our company to reduce our list price for Egyptian

cotton Effective as of June 1, 1986, all full orders

received for six week delivery will be billed as follows:

STOCK OLD PRICE NEW PRICE

#0134 $57.00 $51.30

#0135 $53.00 $47.70

#0136 $49.00 $44.10

We are very pleased to be able to pass this savings

directly on to you These prices do not include the

additional 2 per cent discount that is offered to our

customers who pay within the 10 day discount period

47

Announcement of Special Discount Offer

Dear

This is to announce our 10% Special Discount Offer that

we are making on all orders for the following items for

the month of (month) only:

_

_

This 10% discount is available on any order set for

delivery from (date) through (date) ,

and is our way of saying thank you for being such a

valued customer

We hope you will take advantage of this offer and will

send us your purchase order today We will look forward

Trang 39

to hearing from you

Trang 40

48

Apology & Proposal on Overshipped Merchandise

Dear

In deference to your valuable time, I would like to get

straight to the point and say that we were wrong

Your purchase order clearly stated 30 cases The shipment

of 60 cases was our error Meanwhile, there are two

options available at this time; you can keep the

additional merchandise and we will bill you thirty days

from now, or we will arrange to have it picked up at your

loading dock and issue a credit to you Please let me

know of your preference

We will do everything in our power to ensure that this

type of error does not occur again Thank you for your

understanding If I can be of any assistance in any way,

please do not hesitate to call on me

49

Apology After Cancellation of Order

Dear

This is to acknowledge receipt of your letter of (date)

in which you set forth your reasons for canceling your

purchase order #

I am very sorry about the misunderstanding that led to

this cancellation and have taken the matter up with

management in order to ensure that a problem of this

nature does not occur again

As one of our valued customers, your satisfaction is one

of our primary concerns Please accept our apology

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