internship report brief executive summary of the internship

Infact, StudyLink is one of the leading companies in the fields of study abroad andimmigration consulting, delivering professional education and English trainingservices.. StudyLink is c

VIETNAM NATIONAL UNIVERSITY HO CHI MINH CITY – UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES FACULTY OF ORIENTAL STUDIES – DEPARTMENT OF

AUSTRALIAN STUDIES

INTERNSHIP REPORT

Student’s name: Nong Hoang Thao Ngan

Internship company: StudyLink

Supervisor: Mrs Pham Thi Thanh Nha

Student’s code: 2056110202

Time of internship: From February 6th to February 16th, 2023 – 10 days

Type of internship: Content writer

Ho Chi Minh, 2023

TABLE OF CONTENTS

I BRIEF EXECUTIVE SUMMARY OF THE INTERNSHIP 3

II DESCRIPTION OF THE COMPANY 4

1 Description of StudyLink company 5

1.1 General introduction 5

1.2 History 5

2 StudyLink Team 6

3 Products and Services 7

3.1 Study Abroad 7

3.2 English 7

3.3 Immigration – Investment 8

4 Customers and partners 8

5 The Performance of StudyLink 8

III INTERNSHIP ACTIVITIES 11

1 First offline day of the internship course 11

2 Second offline day of the internship course 12

3 Content writer - Writing SEO content universities review 12

4 Seeding tasks 15

5 The final off-line day of the internship course 15

IV AN ASSESSMENT OF THE INTERNSHIP 16

1 Skills and qualifications learned from the internship 16

1.1 Qualifications 16

1.2 Skills 16

2 Responsibilities 17

2.1 Self-responsibility 17

2.2 Job responsibility 18

3 Influence on future career plans 18

4 Correlation between internship activities and classroom knowledge 18

V CONCLUSION 19

VI REFERENCES 20

VII APPENDICES AND SUPPLEMENTARY 20

I BRIEF EXECUTIVE SUMMARY OF THE INTERNSHIP

As a student of the Department of Australian Studies at USSH, I have gained a large of knowledge about Australia, English skills, and other types of knowledge that are needed for my future career In the era of globalization, I am strongly aware of the vital of practicing and cultivating myself and deciding what I want to be in the near future I am very grateful and lucky to be a member of the beloved Australian class of

2020 I would not only have the opportunity to adapt to a new world of magnificent knowledge about Australia and other life skills, but I would also have the opportunity

to intern at StudyLink company this semester This is my very first challenge on the path to being a successful person and performing all my abilities during the internship time

StudyLink is a great place where I have the conditions to learn, experience a natural working environment, and enhance my knowledge and skills in content writing In fact, StudyLink is one of the leading companies in the fields of study abroad and immigration consulting, delivering professional education and English training services With a team of talented consultants and modern facilities, StudyLink promises to provide the best study environment and always be a partner to help people reach their dreams and guide them toward becoming global citizens In addition, the working environment at StudyLink is flexible and creative For instance, I can work remotely and schedule my time as efficiently as possible in order to finish all the tasks

by the deadline The staff, in particular, are extremely friendly and professional, and they are always willing to serve as mentors to me

As a result, all of the experiences and lessons learned at StudyLink will be documented in this internship report I'm expecting that the report will serve as proof

of my accomplishment in my internship program, assist me in completing an internship course, and point me in the appropriate direction for my future job

II DESCRIPTION OF THE COMPANY

StudyLink is one of the leading companies in the fields of study abroad and immigration consulting StudyLink is dedicated to maintaining its status as one of the most trusted professional overseas study consultancies in Vietnam We maintain our relationship with educational institutions all over the world by developing long-term study plans with in-depth education strategies for Vietnamese students

StudyLink is committed to instilling confidence in Vietnamese students looking for overseas study By exploring potential strengths and talents, we provide useful information on suitable majors and educational environments for each student We also contribute to building a community for the youth to explore the world's modern education

They collaborate closely with Vietnamese students to determine their distinctive educational interests and potential This enables StudyLink to design a personalized plan to help Vietnamese students pick the course of study and the ideal destination for them

By constantly growing our network, StudyLink supports students' assimilation into their new surroundings overseas They may assist kids who want to study abroad with visa renewal, altering their school program, guardianship processes, travel, and immigration, guaranteeing the greatest experience possible

Study Link is honored to create connections between the world's top universities and our clients We keep updated on the latest foreign education policies through the media, organizations, and exhibitions every year in major cities and provinces of Vietnam and in other countries We are continuous, improving our customer service and expanding our network: creating a generation of Vietnamese graduates who can further our national economy

1 Description of StudyLink company

1.1 General introduction

Company: StudyLink

Address: 449/9 Su Van Hanh St., Ward 12, District 10, Ho Chi Minh City Telephone: (84 28) 3979 7959 – (24/7) 0911 71 44 88

Mail address: info@studylink.ord

Websites: https://www.studylink.org/

1.2 History

StudyLink has been acknowledged as one of Vietnam's best foreign study consultancies since 2004, offering a professional education and English training service They have over 17 years of expertise and have helped hundreds of Vietnamese students receive world-class education from secondary to 110-level They prepare students for a variety of English language training programs, such as ETS, TOEFL, and SAT preparation, English Communication Academic Essay Writing, and Public Speaking and Presenting Skills Elite, experienced English language teachers conduct training, with resources based on an up-to-date curriculum

StudyLink is recognized as one of the top official admissions consultancies in the globe, representing some of the most prominent educational institutions in the US,

UX, Canada, New Zealand, Singapore, and other countries StudyLink provides assistance to Vietnamese youth and guides them toward becoming global citizens They aspire to become a part of their bright future and Vietnam's national education

by giving excellent possibilities to promote their culture and teach students about practical career options

2 StudyLink Team

Ms NGUYEN HONG HA – Managing Director

 Former Australian student on an AusAID scholarship and has worked extensively in the field of international education consulting since returning home (1997)

 Vice President of Vietnam International Education Consultancy Association (2012 – 2015)

Mr NGUYEN TRONG TUYEN – Public Relations

Director

 He is a person with extensive experience in global study abroad consulting and held many important positions at ACETs

 Public Relations Director at StudyLink (2020 - present)

Ms TRAN THI ANH TUYET – Recruitment

Director

 Over 10 years of experience in education and currently the Director of Recruitment at StudyLink (2014 - present)

 Senior Consultant Public Relations and Communications at

id Awareness (2014)

Ms TRUONG THI MAC DAN – Marketing

Director

 Over 19 years of experience in international education

 Nearly 15 years of experience in the field of Academic English Education and Training and IELTS Preparation at ACET English Center (2002 - 2017)

3 Products and Services

3.1 Study Abroad

StudyLink offers study abroad advising services beginning with deciding which university is best for you, to how to apply, how to apply for a visa, and so on StudyLink specializes in offering advisory services in study abroad markets worldwide, including the United States, Canada, and Australia, and universities in Vietnam such as RMIT and Swinburne

With extensive experience and a professional attitude, the team of consultants at StudyLink will assist students in choosing the correct study abroad route

3.2 English

StudyLink Practical English Program is guaranteed to give you confidence and improve your spoken English, whether you are still in school or already in the job market The program delivers realistic and practical tasks, rather than banal grammar lessons Most importantly, the program is tailored to each individual student’s level for the best results

The Practical English Program consists of 6 levels from basic to advanced Students will be assigned to a suitable class by doing a level test

Ms NGUYEN THI LAN ANH – Market Manager

Asia Pacific

 Over 7 years of experience in the field of study abroad consulting in the Asia Pacific market

 Bachelor of International Relations - HUFLIT University

In addition, StudyLink also provides people with a Free English Level Test service This test will help people determine their English level appropriately to choose methods to improve their English

3.3 Immigration – Investment

In addition to study abroad consulting services, StudyLink assists customers with immigration and investment processes and procedures in Australia, America, Canada, etc after they have completed their study program, as well as customers who wish to settle or invest in these countries

4 Customers and partners

StudyLink is a certified admissions agent with agreements with over 1,600 schools worldwide SudyLink routinely scrutinizes their partner schools' academic atmosphere and guarantees that living conditions are also up to level

StudyLink consultants have received professional training in accordance with international standards They travel to conferences, exhibits, and familiarization (FAM) visits in order to get the most up-to-date information on admissions, scholarships, and accommodations at each partner school

Representatives from StudyLink member institutions routinely visit Vietnam to personally consult with students and parents through StudyLink's different exhibitions, conferences, scholarship interviews, and college admission counseling seminars, as well as the HTV9 channel's "Study Abroad Corner" program Students and parents can attend program seminars to learn the most recent information about their partner school

Since its establishment until now, StudyLink has received and welcomed a lot of students from all over Vietnam who have a need for advice on studying abroad or customers who want to study abroad reside or invest in a foreign country

5 The Performance of StudyLink

2004

StudyLink’s headquarters are established in Ho Chi Minh City

Managing Director Ms Ha Nguyen is a member of the VGAC

(Vietnamese Graduates from Australia Club)

executive committee

2005 StudyLink organises the first Educational Exhibition of International Schools in October

2006 Collaborative work begins with FPT Aptech, which is now a part of FPT Academy International (FAI)

2008 The first exhibition of Top Australian Universities is organised in May. Collaboration begins with Softtech Da Nang

2009 StudyLink is the Keynote Speaker of the Navitas International Education Conference in Singapore

2010 Da Nang branch and representative office in Melbourne are opened

2011

StudyLink becomes standing speaker for HTV’s talk show ‘Study Abroad Corner’

Collaboration with the International School of Business (IBS) at University of Economics Ho Chi Minh City

(UEH)

Branch office in Ha Noi is opened

2012

The Singapore International Education exhibition, authorised by the Singapore Tourism Board (STB), is organised

StudyLink becomes an exclusive counsellor for Study Abroad - Consultation with the Experts on Tuoi Tre

Online

2013

StudyLink becomes a member of Vietnam International Education Consultants Association (VIECA)

StudyLink organises the first U.S Education Exhibition – AEOTour

2014 Managing Director Ms Ha Nguyen becomes VIECA Deputy Director

2015

StudyLink is certified by the Ministry of Education and Training as a qualified international education

agent (according to the new criteria)

2016 StudyLink Toronto, StudyLink Boston and StudyLink Orange County, California are established

StudyLink joins the Ho Chi Minh City Association for Women

Executives and Entrepreneurs (HAWEE)

2018 StudyLink becomes an exclusive partner of HTV9’s Sunday morning show ‘Study Abroad Corner’

All of of StudyLinks’ language programs are specifically designed according to each student’s requirements

StudyLink’s English Center takes pride in the remarkable achievements that their students have accomplished:

 Over 90% of students have reached their goal in the IELTS examinations, many

of whom receive high scores ranging from 7.0 to 8.0

 95% of students have mastered Academic English level and successfully completed university entrance exams

 100% of students give positive feedback on our training and service quality

StudyLink co ordinates the International Education Scholarship Fund of 4 million USD, and has regularly provided hundreds of partial and full scholarships for over 100,000 students from all over Vietnam

 Since 2011, StudyLink has been a distinguished guest of various abroad study and educational TV shows on channels such as HTV, VTV, and INFOTV

 Since 2012, StudyLink has been an exclusive partner of Tuoi Tre News and Saigon Times’ ‘Consultation with Experts’ category

 StudyLink is the professional advisor for HTV9’s ‘Study Abroad Corner’ talk show

 StudyLink also actively participates in local social activities to raise awareness and promote the potential of Vietnamese students, in order to contribute to Vietnam’s national development

III INTERNSHIP ACTIVITIES

1 First offline day of the internship course

On the first day of my internship, I arrived at StudyLink, which is located in a small alley in the center of bustling Saigon, so it is quite quiet As soon as I and my friends entered the door of the company, we were received very enthusiastically and thoughtfully by the receptionist

Picture 1 Ms Pham Thi Thanh Nha, Ms Tran Thi Anh Tuyet, Ms Truong Thi Mac

Dan and our class K20 at StudyLink for the 1 day st

That day, February 6, 2023, was the first time I had the opportunity to experience a real office working environment, which was very interesting and full of experience

We then had the honor of being warmly welcomed by the staff at StudyLink We were able to meet Ms Truong Thi Mac Dan, the marketing manager; she was very happy and lovely and talked with us a lot, so I no longer felt nervous or surprised Next, we listened to Ms Tran Thi Anh Tuyet briefly explain about StudyLink's company as well

as answer some of our questions Through this, we have a better understanding of the StudyLink company and how to work and operate here