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Trang 6TÏ07Ҳ7
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Trang 7ABSTRACT
Nowadays, reforming business/management process is a crucial element in the development of an organization In an effort to achieve the uniformity among the activities of the organization and retain the high level of work performance, all the departments and staff are required to follow a synchronized procedure based on certain criteria
7KHUHVHDUFKRQ³,PSURYLQJWKH0DQDJHPHQW3URFHVVDW3ROLWLFDO$FWLYLWLHVDQGStudents Affairs Office of Ho Chi MinK&LW\ 8QLYHUVLW\2I(GXFDWLRQ´KDV DFKLHYHGprimary goals of facilitating the quality assurance process at Ho Chi Minh University of Education ± specifically, identifying factors affecting quality of the current process, establishing standard procedure for managing students, developing a system for monitoring the procedure, operating the pilot scheme using the system and evaluating results of the reforms at the Political Activities and Students Affairs Office of Ho Chi Minh City University of Education
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WKұSÿѭӧFWӯJRRJOHIRUP tiӃn hjnh sӱ dөng phҫn mӅm SPSS ÿӇ SKkQWtch cic yӃu tӕ ҧnh KѭӣQJÿӃn chҩWOѭӧng quy trunh KLӋQWҥLÿӇWӯÿyFyWKӇÿѭDUDFiFJLҧLSKiSFҧLWLӃQ
Ki͋m tra ÿ͡ tin c̵y cͯa cic y͇u t͙: thӵc hiӋQSKkQWtch cic chӍ sӕ Cronbach Alpha
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Trang 21CHѬѪNG 2: CѪ SӢ LÝ THUYӂT
2.1 &ѫVӣOêWKX\ӃW
2.1.1 *LӟLWKLӋXYӅquy truQKFKXҭQ
2.1.1.1 KiLQL͏PY͉TX\WUuQKFKX̱QStandard Operating Procedure - SOP)
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2.1.1.4 9zQJÿͥLFͯDTX\WUuQKFKX̱Q
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1 Trtch tӯ trang https://www.collaboris.com/standard-operating-procedures-a-complete-guide-review-update/
Trang 23*LDLÿRҥQWKӭ)RUPDWYj Writing style): [iFÿӏQKKuQKWKӭFYjSKRQJFiFKYLӃW
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