TRƯỜNG ĐẠI HỌC MỞ HÀ NỘI ĐỀ THI HẾT HỌC PHẦN (BÀI TẬP LỚN) MÔN: Tiếng Anh chuyên ngành Du lịch 1 …………………………………………………… ĐỀ THI (Lưu ý: Mỗi sinh viên chỉ lựa chọn một đề cho bài tập lớn của mình) Đề 1. Buid up a list of 15 interview questions to get the information about foreign tourists’ preferences in Vietnam. Write at least one possible answer to each question. Đề 2. You are a travel agent. Search for a one-week holiday package for foreign tourists in Vietnam. Design a customer’s profile for tourists’ information. Make a list of questions to get tourists’s information to complete the customer’s profile. Đề 3. Write a composition of 150-200 words to discuss the advantages and disadvantages of working in tourism industry. Đề 4. Write a composition of 150-200 words to discuss the personal qualities and skills needed for a tourism job. Đề 5. Write a composition of 150-200 words to promote Vietnam as a tourist destination. Đề 6. You are an attendant at your city’s VIC. Describe what you do at work and the importance of your center to the local tourism. Make the list of 10 frequently-asked questions of visitors and write your answers. Đề 7. Write a guide talk of 150-200 words about a heritage in Vietnam. Đề 8. Write a composition of 150 -200 words, introducing tourist attractions of a tourist destination in Vietnam. The composition is attached with a list of 10 frequently-asked questions of tourists with possible answers. Đề 9. Write a composition of 150-200 words to introduce the tourist accommodation of Vietnam. Đề 10. Make the list of 10 common complaints of hotel guests. Write five dialogues in which hotel staff are dealing with guests’ complaints. Yêu cầu bài tập lớn: - Hình thức trình bày: Theo yêu cầu của đề bài + A list of question & answers: Danh sách các câu hỏi & các câu trả lời tương ứng (ngôn ngữ nói) + A holiday package: Trình bày dưới dạng thông tin tour du lịch + A customer’s profile: Dạng biểu mẫu + A composition: Bài viết được tổ chức thành một hoặc nhiều đoạn văn + A guide talk: Bài giới thiệu về điểm du lịch, trình bày linh hoạt, văn phong nói - Độ dài: Theo yêu cầu của đề bài - Format: Font chữ Times New Roman, cỡ chữ 13, dãn dòng 1.5 - Sản phẩm nộp dạng: file word (bản mềm) - Thời hạn: Sinh viên hoàn thành bài tập lớn trong 07-10 ngày - Đề 1: Build up a list of 15 interview questions to get information about foreign tourists’ preferences in Vietnam. Write at least one possible answer to each question. - Interview Questions and Possible Answers: - What type of accommodation do you prefer when traveling in Vietnam? - I usually prefer staying in boutique hotels or local homestays to experience the culture more closely. - What kind of Vietnamese cuisine are you most interested in trying? -
Trang 1TRƯỜNG ĐẠI HỌC MỞ HÀ NỘI ĐỀ THI HẾT HỌC PHẦN (BÀI TẬP LỚN)
MÔN: Tiếng Anh chuyên ngành Du lịch 1
………
ĐỀ THI (Lưu ý: Mỗi sinh viên chỉ lựa chọn một đề cho bài tập lớn của mình)
Đề 1 Buid up a list of 15 interview questions to get the information about foreign tourists’ preferences in Vietnam Write at least one possible answer to each question
Đề 2 You are a travel agent.
Search for a one-week holiday package for foreign tourists in Vietnam
Design a customer’s profile for tourists’ information.
Make a list of questions to get tourists’s information to complete the customer’s profile.
Đề 3 Write a composition of 150-200 words to discuss the advantages and disadvantages
of working in tourism industry
Đề
4 Write a composition of 150-200 words to discuss the personal qualities and skills needed for a tourism job
Đề 5 Write a composition of 150-200 words to promote Vietnam as a tourist destination.
Đề 6 You are an attendant at your city’s VIC Describe what you do at work and the importance of your center to the local tourism Make the list of 10 frequently-asked questions of visitors and write your answers
Đề 7 Write a guide talk of 150-200 words about a heritage in Vietnam
Đề 8 Write a composition of 150 -200 words, introducing tourist attractions of a tourist destination in Vietnam The composition is attached with a list of 10 frequently-asked questions of tourists with possible answers
Đề 9 Write a composition of 150-200 words to introduce the tourist accommodation of Vietnam
Đề 10 Make the list of 10 common complaints of hotel guests Write five dialogues in which hotel staff are dealing with guests’ complaints.
Yêu cầu bài tập lớn:
- Hình thức trình bày: Theo yêu cầu của đề bài
+ A list of question & answers: Danh sách các câu hỏi & các câu trả lời tương ứng (ngôn ngữ nói)
+ A holiday package: Trình bày dưới dạng thông tin tour du lịch
Trang 2+ A customer’s profile: Dạng biểu mẫu
+ A composition: Bài viết được tổ chức thành một hoặc nhiều đoạn văn
+ A guide talk: Bài giới thiệu về điểm du lịch, trình bày linh hoạt, văn phong nói
- Độ dài: Theo yêu cầu của đề bài
- Format: Font chữ Times New Roman, cỡ chữ 13, dãn dòng 1.5
- Sản phẩm nộp dạng: file word (bản mềm)
- Thời hạn: Sinh viên hoàn thành bài tập lớn trong 07-10 ngày
Trang 3- Đề 1: Build up a list of 15 interview questions to get information about foreign
tourists’ preferences in Vietnam Write at least one possible answer to each question
- Interview Questions and Possible Answers:
- What type of accommodation do you prefer when traveling in Vietnam?
- I usually prefer staying in boutique hotels or local homestays to experience the culture
more closely
- What kind of Vietnamese cuisine are you most interested in trying?
- I'm excited to try Pho and Banh Mi because I've heard a lot about them.
- Are you more interested in cultural sites or natural landscapes in Vietnam?
- I am more interested in exploring natural landscapes like Ha Long Bay and the
terraced fields in Sapa
- What activities do you enjoy doing during your holidays?
- I enjoy hiking, exploring local markets, and trying out new foods.
- How important is it for you to have guided tours during your trip?
- I prefer having guided tours for historical sites to get more context and information.
- What is your preferred mode of transportation within Vietnam?
- I prefer traveling by train or bus as it allows me to see the countryside and interact with
locals
- How much do you typically spend on souvenirs and shopping during your travels?
- I usually set aside around $100-$200 for souvenirs and shopping, depending on the
destination
- Do you prefer visiting popular tourist spots or off-the-beaten-path destinations?
- I love discovering off-the-beaten-path destinations where I can avoid the crowds and
experience authentic culture
- What kind of weather do you prefer when traveling?
- I prefer cooler weather, so I usually plan my travels during the autumn or winter
months
- How important is it for you to have English-speaking staff at hotels and restaurants?
- It's quite important for me as it makes communication much easier and enhances my
travel experience
- Are you interested in participating in any local festivals or events?
- Yes, I would love to participate in a local festival to experience the culture and
traditions
Trang 4- How do you feel about trying street food in Vietnam?
- I am very excited to try street food as it’s often the best way to experience local
flavors
- What is your main purpose for visiting Vietnam? (e.g., leisure, business, adventure)
- My main purpose is leisure; I want to relax and explore the beautiful sights of
Vietnam
- How do you usually find information about tourist attractions in Vietnam?
- I mostly use travel blogs, online forums, and social media platforms to find
information
- Would you be interested in learning some basic Vietnamese phrases for your trip?
- Yes, I think learning some basic phrases would be very helpful and appreciated by
locals
Trang 5- Đề 2: You are a travel agent Search for a one-week holiday package for foreign
tourists in Vietnam Design a customer’s profile for tourists’ information Make a list
of questions to get tourists’ information to complete the customer’s profile
- One-Week Holiday Package for Foreign Tourists in Vietnam
- Day 1: Arrival in Hanoi
- Pick-up at Noi Bai International Airport
- Check-in at a 4-star hotel in the Old Quarter
- Welcome dinner at a traditional Vietnamese restaurant
- Day 2: Hanoi City Tour
- Visit Ho Chi Minh Mausoleum, One Pillar Pagoda, and Temple of Literature
- Lunch at a local restaurant
- Explore Hoan Kiem Lake and Ngoc Son Temple
- Evening water puppet show
- Day 3: Ha Long Bay Cruise
- Depart for Ha Long Bay
- Overnight cruise on a luxury junk boat
- Activities: Kayaking, swimming, and cooking class
- Day 4: Ha Long Bay to Ninh Binh
- Morning Tai Chi session on the deck
- Visit Sung Sot Cave
- Transfer to Ninh Binh, check-in at a resort
- Free evening to explore
- Day 5: Ninh Binh Exploration
- Boat trip to Trang An Grottoes
- Visit Bai Dinh Pagoda
- Lunch at a local restaurant
- Cycling tour around the countryside
- Day 6: Ninh Binh to Hoi An
- Flight from Hanoi to Da Nang
- Transfer to Hoi An, check-in at a beach resort
- Leisure time at the beach
- Day 7: Hoi An Ancient Town
- Guided tour of Hoi An Ancient Town
Trang 6- Visit Japanese Covered Bridge, Old House of Tan Ky
- Free time for shopping and exploring local markets
- Farewell dinner at a riverside restaurant
- Day 8: Departure
- Transfer to Da Nang International Airport for departure
- Customer’s Profile
List of Questions for Tourists
- What is your full name?
- How old are you?
- What is your nationality?
- Can you provide your contact information?
- What type of accommodation do you prefer?
- Do you have any dietary restrictions or preferences?
Trang 7- What are your main interests when traveling?
- What is your budget range for this trip?
- What activities are you most interested in?
- Do you have travel insurance for this trip?
Trang 8Đề 3: Write a composition of 150-200 words to discuss the advantages and disadvantages
of working in the tourism industry
Advantages and Disadvantages of Working in the Tourism Industry
The tourism industry is a vibrant and fast-growing sector that offers a variety of career opportunities One of the significant advantages of working in tourism is the chance to meet people from all over the world, which can be incredibly enriching and rewarding Employees often gain unique cultural insights and experiences that broaden their understanding of global diversity Moreover, tourism jobs can be dynamic and exciting, offering chances for travel and exploration
However, there are also disadvantages to consider The tourism industry is highly seasonal, which can lead to job instability and irregular working hours Many positions require working during holidays and weekends, which can affect work-life balance Additionally, the industry is susceptible to economic fluctuations and external factors like political unrest or natural disasters, which can impact job security
Overall, while the tourism industry offers exciting opportunities and cultural exposure, it also demands flexibility and resilience to handle its challenges effectively
Trang 9Đề 4: Write a composition of 150-200 words to discuss the personal qualities and skills needed for a tourism job
Personal Qualities and Skills Needed for a Tourism Job
Working in the tourism industry requires a unique set of personal qualities and skills that are essential for success Firstly, excellent communication skills are crucial, as professionals must interact with a diverse range of people, including tourists, colleagues, and partners Being able to communicate effectively and clearly can make a significant difference in delivering high-quality service
Moreover, interpersonal skills are vital in building relationships and ensuring customer satisfaction Empathy, patience, and friendliness help create a welcoming atmosphere that tourists appreciate Cultural sensitivity is also essential, as it allows individuals to understand and respect different customs and traditions, making tourists feel comfortable and valued
Adaptability and problem-solving skills are important, given the dynamic nature of the industry Employees must be able to handle unexpected situations, such as changes in itineraries or dealing with customer complaints, with grace and efficiency
Lastly, a passion for travel and a strong knowledge of local attractions and history can enhance the experience for tourists and make the job more rewarding for the professional
Trang 10Đề 5: Write a composition of 150-200 words to promote Vietnam as a tourist destination Promoting Vietnam as a Tourist Destination
Vietnam is a captivating destination that offers an extraordinary blend of rich culture, stunning landscapes, and delectable cuisine From the bustling streets of Hanoi to the serene beaches of Da Nang, Vietnam provides diverse experiences for every traveler The country's natural beauty is breathtaking, with iconic sites such as Ha Long Bay's limestone karsts, the lush greenery of Sapa's terraced fields, and the majestic Mekong Delta
Vietnam's cultural heritage is equally remarkable, with ancient towns like Hoi An showcasing traditional architecture and vibrant festivals reflecting the country's colorful traditions Visitors can explore historical landmarks such as the Imperial City of Hue and the Cu Chi Tunnels, which offer insights into Vietnam's fascinating past
Gastronomy is another highlight, with dishes like Pho, Banh Mi, and fresh spring rolls tantalizing taste buds Street food vendors and high-end restaurants alike provide culinary delights that cater to all preferences
With its friendly people, affordable travel options, and a myriad of attractions, Vietnam is
a must-visit destination for those seeking adventure, relaxation, and cultural enrichment
Trang 11Đề 6: You are an attendant at your city’s VIC Describe what you do at work and the importance of your center to the local tourism Make the list of 10 frequently-asked questions of visitors and write your answers
Role as a VIC Attendant
As an attendant at the Visitor Information Center (VIC) in my city, my primary role is to assist tourists by providing them with accurate information and recommendations I greet visitors warmly, offer brochures, and help them plan their itineraries to ensure they make the most of their visit Whether they are looking for the best local restaurants or want to explore historical sites, I provide personalized guidance tailored to their interests
The VIC plays a crucial role in promoting local tourism by acting as a gateway for travelers to discover hidden gems and must-see attractions It fosters a positive experience that encourages repeat visits and word-of-mouth recommendations, contributing to the local economy
Frequently Asked Questions and Answers
What are the top attractions in the city?
The top attractions include the City Museum, Botanical Gardens, and the Historic Downtown District
Where can I find local cuisine?
You can find local cuisine at the Market Street Food Hall and the Riverfront Dining Area What is the best way to get around the city?
The best way to get around is by using the city’s public transit system or renting a bicycle Are there any guided tours available?
Yes, we offer guided walking tours and bus tours You can book them here at the VIC Where can I buy souvenirs?
Souvenirs can be found at the Artisan Craft Market and various shops in the Downtown area
What events are happening during my visit?
You can check our events board or website for a list of current events and festivals
Is there a tourist discount card available?
Yes, the CityPass offers discounts on attractions, dining, and more
What are the operating hours of the main attractions?
Most attractions operate from 9 AM to 5 PM, but it’s best to check individual websites for details
Trang 12Can you recommend any family-friendly activities?
The City Zoo and Adventure Park are great options for families
Where can I find accommodation near the city center?
There are several hotels and guesthouses near the city center, including the Grand Hotel and Riverside Inn
Trang 13Đề 7: Write a guide talk of 150-200 words about a heritage in Vietnam.
Guide Talk About Hoi An Ancient Town
Welcome to Hoi An Ancient Town, a UNESCO World Heritage Site known for its well-preserved architecture and rich cultural heritage Hoi An was once a bustling trading port from the 15th to the 19th century, attracting merchants from China, Japan, and Europe Today, it offers a unique blend of Vietnamese, Chinese, and Japanese influences, evident
in its stunning architecture
As you stroll through the narrow streets, you’ll encounter beautifully preserved wooden shophouses, temples, and communal halls Don’t miss the iconic Japanese Covered Bridge, a symbol of Hoi An's historical connections The town is also famous for its vibrant lantern festivals, held on the 14th day of each lunar month, illuminating the streets with colorful lights
Hoi An is a hub for traditional crafts, including lantern making and tailoring Be sure to visit local workshops and bring home a custom-made souvenir The town’s culinary scene
is equally enticing, offering delicacies like Cao Lau and Banh Bao Vac
Explore Hoi An's charm at your own pace, and immerse yourself in the town's timeless beauty and cultural richness
Trang 14Đề 8: Write a composition of 150 -200 words introducing tourist attractions of a tourist destination in Vietnam The composition is attached with a list of 10 frequently-asked questions of tourists with possible answers
Introduction to Da Nang
Da Nang, a coastal city in Central Vietnam, is a popular tourist destination known for its stunning beaches, rich history, and vibrant culture One of the main attractions is My Khe Beach, renowned for its soft white sand and crystal-clear waters, perfect for swimming and water sports
The city is also home to the Marble Mountains, a cluster of limestone and marble hills offering breathtaking views and spiritual sites like pagodas and caves Don’t miss the Dragon Bridge, a marvel of modern engineering that breathes fire and water during weekend evenings
Da Nang serves as a gateway to the ancient town of Hoi An and the imperial city of Hue, both UNESCO World Heritage Sites Visitors can explore a blend of ancient architecture, local cuisine, and traditional crafts
With its modern amenities, friendly locals, and diverse attractions, Da Nang promises an unforgettable experience for travelers seeking relaxation, adventure, and cultural immersion
Frequently Asked Questions and Answers
What is the best time to visit Da Nang?
The best time is from February to May when the weather is pleasant
How can I get to Da Nang?
Da Nang International Airport connects the city to major destinations
What are the must-see attractions in Da Nang?
Don’t miss My Khe Beach, Marble Mountains, and the Dragon Bridge
Are there any cultural festivals in Da Nang?
Yes, the Da Nang International Fireworks Festival is a major event
What local dishes should I try in Da Nang?
You should try Mi Quang and Bun Cha Ca
Where can I find shopping areas in Da Nang?
Check out Han Market and Vincom Shopping Center
Is Da Nang family-friendly?
Yes, there are many family-friendly attractions like Asia Park